75 Hotel Intern jobs in South Africa

Join Our 5-Star Team as a Hotel Driver!

Are you passionate about delivering exceptional guest experiences? Do you take pride in safe, professional driving and top-tier service? If so, we invite you to embark on a rewarding journey with us as our Hotel Driver!

What You’ll Do

• Be the Face of Hospitality: Greet guests warmly and professionally, ensuring every interaction reflects our 5-star standards.
• Safe & Reliable Transport: Drive guests to and from designated locations, always prioritizing safety and comfort.
• Valet & Luggage Assistance: Provide seamless valet parking and assist with guest luggage during arrivals and departures.
• Vehicle Care: Keep our hotel vehicles spotless, well-maintained, and ready for service. Conduct daily inspections and report any issues promptly.
• Record Keeping: Accurately log mileage, fuel usage, and trip details.
• Local Expertise: Share knowledge about the hotel and local attractions, enhancing the guest experience.
• Team Player: Support the Front Office and management with additional duties as needed.

What Sets You Apart

• Valid South African Driver’s License with PDP (Professional Driving Permit) and Code 10 (minimum)
• Tour Guide License (advantageous)
• Previous experience in a hotel or hospitality environment
• Excellent interpersonal and communication skills
• Strong knowledge of local routes and traffic patterns
• Professional appearance and attitude
• Physically fit – able to lift and carry luggage
• Flexible availability (including weekends, evenings, and public holidays)

Why Join Us?

• Be part of a world-class team dedicated to creating memorable guest experiences.
• Enjoy a supportive, dynamic work environment where your contributions are valued.
• Opportunities for growth and development within the hospitality industry.

Ready to take the wheel and make every guest’s journey unforgettable? Apply today!

• Experience: Previous bartending experience, preferably in a luxury hotel or high-end establishment, is often required. A minimum of 6 months to 1 year of experience is typically preferred.
• Education: Bartending training and certification, such as TIPS (Training for Intervention Procedures) certification, are advantageous.
• Skills: Strong knowledge of mixology, including the ability to create both classic and innovative cocktails. Excellent customer service and communication skills are essential.
• Physical Requirements: Ability to stand for extended periods, lift and carry heavy items (up to 40 lbs), and perform physical activities such as bending and stooping.
• Personal Attributes: A professional appearance, attention to detail, and the ability to remain composed under pressure are important qualities for success in this role.

• Manage hotel operations including front office, housekeeping, and F&B
• Lead teams to deliver excellent guest experiences
• Monitor budgets and performance indicators
• Ensure compliance with quality, hygiene, and service standards

• English proficiency
• Minimum 5 years of relevant experience
• Degree in a related field
• Strong leadership and operational management experience

• Competitive salary
• Accommodation provided
• Transportation provided
• Medical cover
• Annual return flights

• Develop and build guest relationships, promptly respond to guest needs
• Maintain efficient Check in procedures
• To ensure effective liaison between Reservations and Front office Staff, as well as other departments
• Ensure that accounts are balanced daily
• Ensure effective and accurate check out facilities
• Ensure company policy is maintained withing the housekeeping department.
• Maintain exclusivity procedures of the hotel
• Carry out systematic checks of all Front of House and guests
• Reporting faults to maintenance and follow up
• Repairs to be actioned without delay 100% facilities
• Ensure maximum security in all areas under your control
• Conduct monthly asset counts
• Understand your kitchen and restaurant Man Plans
• Manage daily cash-ups to avoid risk
• Ensure your service is of a high quality
• No variations from the agreed standards of food presentation from the Food Consultant
• Ensure cleanliness of restaurants/bars/public areas
• Monitor daily variance reports and action shortages
• Monitor void reports and manage
• Understand the ownership roles and levels of responsibility in your team
• The custodians list should be regularly updated and evaluated
• Update your Aesthetics and Facilities files monthly
• Ensure Asset list is updated and signed off monthly and updated in your Facilities file
• Regularly check procedures for luggage storage and key control
• Procedures, Standard office procedures and luggage procedures.
• Maintain Uniform standards in all departments
• Implementation of Company Standard Operating procedures, and ensure it is maintained.
• To carry out, or ensure that regular on the job training is conducted to maintain standards
• Monthly and weekly rosters and follow up on-time attendance
• Progressive discipline where applicable
• Considers impact on business
• Demonstrates a sincerely positive attitude toward getting things done
• Understands and addresses group objectives
• Develops solutions that improve organisational performance

• Initiatives to increase revenue
• Debtors control no open accounts
• Travel Platform Management manage commission structure
• Sign all front desk and housekeeping purchase orders
• Achieve targeted Food and Beverage Costs
• Sign off income statement monthly

• Manage your staff through their HR files know where they live, who is the street committees, hobbies, and passions.
• Maintain staff files
• Work in conjunction with HR to ensure the most effective appointments.
• Hold regular performance appraisals with all staff, identifying areas for development and training needs, and ensuring that this training is effective.
• Participate in the progressive discipline in conjunction with HR office

• Guest and review driven
• Understand and capitalise on the key guest demographic
• Deadline Driven
• Innovative
• Focus on keeping the hotel informed on current hospitality trends but have a discerning eye to be a trendsetter and not a trend follower

DivisionCape Cadogan

Business UnitManagement

Minimum experienceNot Applicable

Company primary industryHospitality

Job functional areaManagement

Job Description

This is more than a job title. It’s a calling for someone who brings not only proven leadership but also depth, grace, and a genuine love for hospitality. We’re looking for a General Manager with character, intuition, and charisma — someone who has already mastered the art of big-brand luxury but now longs for something warmer, and more soulful. A space where hospitality is not scripted, but lived. Where attention to detail isn’t about ticking boxes, but creating moments that matter.

This boutique hotel and its award-winning fine dining restaurant in Cape Town offer just that: a place where you can lead a high-performing team, shape an unforgettable guest experience, and be part of a community that values heart as much as head. You’ll be the visible anchor of the property — hosting guests with natural warmth, working shoulder-to-shoulder with your team, and guiding the business with both wisdom and a lightness of touch.

If you're someone who finds joy in greeting returning guests by name, who knows how to create magic in the everyday, and if you’re looking for a lifestyle fit for the next chapter in your career and life, we’d love to meet you. KEY RESPONSIBILITIES

Strategic & Operational Leadership

· Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the group's vision and goals.

· Align operational goals with brand positioning, guest experience targets, and financial objectives.

· Lead cross-functional coordination between hotel and restaurant operations.

· Maintain and communicate the goodwill of the brand through site inspections, hosting journalists, and engaging with the market.

· Act as the primary liaison between the support office and the hotel and restaurant, ensuring effective communication and alignment of goals and strategies.

Guest Experience, Innovation & Brand Standards

· Lead the guest experience from pre-arrival to post-departure, ensuring seamless luxury service across guest touchpoints.

· Monitor guest feedback channels and personally manage key complaints, using feedback as a learning opportunity.

· Maintain brand-aligned design, ambiance, and experiential offerings.

· Benchmark against industry trends and competitor offerings to maintain innovative service standards.

· Take a proactive, visible role in guest hosting to build relationships and ensure a personalized experience throughout the guest journey.

Financial Management & Procurement

· Develop, manage, and report on property-level budgets and forecasts.

· Control costs, optimise profitability, and manage P&L for both entities.

· Support procurement negotiations to achieve favourable property and group-level agreements.

· Approve purchasing and capital expenditure in line with company policy.

Team Leadership, Succession & Culture

· Recruit, onboard, and manage key personnel across the hotel and restaurant.

· Conduct monthly departmental meetings and one-on-one sessions with all direct reports.

· Champion a culture of accountability, innovation, and service excellence.

· Implement a structured performance management system, including personal KPIs, mid-year reviews, and succession planning.

· Step in temporarily during vacancies in key roles to ensure operational continuity.

· Facilitate staff development and identify high-potential talent for future leadership roles

· Support cross-property training and coordinate with external trainers as needed.

Sales, Marketing & Revenue Generation

· Collaborate with the central sales and marketing team to drive direct bookings and foot traffic.

· Support event sales, brand partnerships, and guest engagement initiatives.

· Monitor pricing, packages, and promotions to maintain competitiveness.

· Manage and host key site inspections to ensure they are professionally hosted and aligned with the brand positioning.

Compliance, Community & Standards

· Ensure compliance with labour legislation, health and safety, and food safety regulations.

· Oversee maintenance and hygiene standards across hotel and restaurant facilities.

· Implement SOPs and quality control audits across departments.

· Strategically evaluate and implement sustainable, energy-efficient practices that strengthen the long-term viability of the business, with specific consideration to business risks withing the city such as water shortages and load shedding.

Neighbourhood Engagement

· Establish and support community partnerships that reflect the busIness in a strong, positive light to relevant stakeholders.

· Manage the hotel and restaurant's role as a stakeholder in the broader Kloof Street and Gardens community.

· Actively engage in neighbourhood groups, forums, body corporates and community initiatives to foster goodwill and local collaboration.

· Establish and maintain strong relationships with neighbouring businesses to promote and strengthen the Kloof Street district brand.

· Drive initiatives that contribute to the improvement and aesthetic upkeep of the surrounding district, ensuring it aligns with guest expectations and brand image.

REQUIRED SKILLS AND EXPERIENCE

· Diploma or Degree in Hospitality Management or Business Administration

· Minimum 10 - 15 years of hospitality experience, with 5+ in senior leadership

· Proven track record in luxury boutique hotels and/or fine dining environments

· Deep understanding of Cape Town’s tourism and culinary market

· Familiarity with PMS, POS, and revenue management systems

· Valid driver’s license and ability to work flexible hours, including weekends

· Strategic thinking with hands-on operational ability

· Strong financial literacy and commercial acumen

· Guest-centric mindset with luxury service orientation

· Leadership, motivation, and people development skills

· Calm and solution-driven under pressure

· Excellent verbal and written communication

· High emotional intelligence and stakeholder engagement capability

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

· Excellent attention to detail.

· Guest focus philosophy, living the MORE brand and driving the MORE experience.

· Excellent communication skills (written and verbal), practicing honest communication.

· Team player with positive attitude, enthusiasm, and emotional control.

· Excellent time management and self-discipline, interpersonal & solution seeking skills.

· Proactive, use initiative and creative flair when required.

· Committed and loyal, adaptable, and flexible.

· Must work accurately under pressure.

· People skills – tolerance, patience, and care, ability to receive constructive feedback openly

Key Responsibilities

• Oversee all hotel departments and coordinate smooth daily operations

• Manage guest experiences, addressing needs, and ensuring satisfaction

• Uphold and exceed service standards across all touchpoints

• Collaborate with department heads to drive performance and consistency

• Lead and develop staff, fostering a culture of care and excellence

• Oversee financial performance and ensure cost-effective operations

• Manage and coordinate weddings, events, and special bookings

• Ensure full compliance with health, safety, and legal requirements

Requirements

• Minimum of Grade 12 or equivalent

• Professional fluency in English (spoken and written)

• Computer literacy with strong MS Office skills (Word, Excel, Outlook, PowerPoint)

• Valid drivers license

• Diploma in Finance or Hospitality (advantageous)

• Prior experience in a similar 4/5-star hotel role

• Proficient in Opera Property Management System

• In-depth understanding of Front Office and Reservations functions

• Strong background in Food and Beverage operations

• Detail-oriented, guest-focused, and passionate about exceptional service

• Natural leader with a calm, solution-driven mindset

Join us at a luxurious hotel with the majestic Twelve Apostles as a backdrop and the Atlantic Ocean just a minutes walk away. We are seeking an Events Coordinator to become an integral part of our extraordinary team. In this dynamic role, you'll be the heart and soul behind creating unforgettable experiences at our luxury hotel. Your mission is to work hand-in-hand with clients to turn their visions into realitywhether its a dreamy wedding, a lively corporate function, or an intimate gathering. You will ensure every detail is thoughtfully planned, organized, and executed with care, leaving our guests with cherished memories long after their event is over.

What you will bring:

• Client Collaboration: Serve as the main point of contact for clients, working closely with them to understand their needs and preferences for their events.
• Event Planning and Execution: Oversee all aspects of event execution to ensure successful outcomes that meet the hotels high standards.
• Sales and Development: Assist in driving sales and developing the banqueting, events, groups, and food & beverage offerings.
• Operational Management: Deliver operational objectives while assisting clients with all event-related requirements.
• Attention to Detail: Ensure that each event is seamlessly managed, contributing to an exceptional experience for guests.
• Educational Background: Grade 12 or equivalent; a related events tertiary qualification is essential.
• Language Proficiency: Must speak, read, write, and understand English at a professional level.
• Technical Skills: Computer literate with a minimum level 2 experience in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Knowledge of Opera is essential; familiarity with ESP and Micros is beneficial.
• Experience: A minimum of 3 to 5 years in a similar industry role.

Skills:

• Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.
• Organizational Skills: Proven ability to manage multiple tasks efficiently while maintaining attention to detail.
• Problem-Solving Abilities: Strong analytical skills to identify issues and implement effective solutions under pressure.
• Team Collaboration: A proactive mindset with the ability to work well within a team environment.
• Goal-Oriented Approach: Commitment to achieving operational excellence and enhancing guest satisfaction.

This position offers an incredible opportunity to work in a vibrant setting that values excellence in service and employee development. As our Events Coordinator, you will play a critical role in ensuring that our events not only meet but exceed guest expectations.

Are you passionate about the hospitality industry and have a knack for sales? Do you thrive in a dynamic and customer-focused environment? If so, we invite you to become a valuable part of our Team at Orion Hotels & Resorts (South Africa) (Pty) Ltd.

We are seeking a highly motivated and results-driven Hotel Sales Executive to attract new clients and secure repeat business for our hotels located in the North-West Province. The ideal candidate will have a proven track record of successful sales experience within the hospitality industry. The Hotel Sales Executive will be responsible for promoting and selling our hotels' amenities, services, and accommodations to potential customers.

About Us:

At Orion Hotels & Resorts (South Africa) (Pty) Ltd we take pride in providing exceptional experiences to our guests. With our 4 current hotels, we are known for our generous amenities, impeccable service, and stunning surroundings. We are seeking a talented and motivated Hotel Sales Executive to help us continue our tradition of excellence.

Position Overview:

As a Hotel Sales Representative, you will be responsible for driving revenue and growing our client base by promoting our hotels' offerings and services. Your primary focus will be on identifying and cultivating relationships with corporate clients, event planners, and travel agencies and the like. You'll play a vital role in ensuring that our hotels remain the preferred destination for business and leisure travelers alike.

• Develop and implement effective sales strategies to target potential clients and achieve sales goals
• Actively identify and seek out new business opportunities through prospecting using various channels, including cold calling, networking, and attending industry events.
• Build and maintain strong relationships with corporate clients, event planners, travel agencies, TMCs, STOs, PCOs and FITs.
• Build and maintain strong relationships with existing and potential clients, understanding their needs and providing exceptional customer service to ensure guest satisfaction
• Prepare and deliver and conduct compelling sales presentations and site visits to showcase hotel facilities and services, highlighting unique selling points and benefits to prospective clients.
• Negotiate contracts and agreements to secure bookings and group reservations.
• Collaborate with the hotel's management team to develop and implement sales strategies.
• Stay up-to-date on industry trends and competitors to identify new opportunities.
• Provide exceptional customer service and support to clients throughout their stay.
• Prepare and deliver persuasive sales proposals and contracts to secure business deals and negotiate pricing effectively.
• Monitor market trends and competitor activities, recommending actions to stay ahead of industry changes and maintain a competitive edge.
• Collaborate with the hotel's marketing team to develop promotional materials, advertising campaigns, and digital marketing strategies.
• Provide accurate and timely sales reports, forecasts, and market intelligence to the hotel management team.
• Maintain comprehensive knowledge of each hotel's products, services, rates, and packages, staying updated on any changes or enhancements.
• Attend trade shows, conferences, and industry meetings to network, build relationships, and generate leads for new business opportunities.
• Collaborate with other hotel departments, including the front office, reservations, and event management teams, to ensure a seamless and exemplary guest experience.

• Grade 12 or similar qualification.
• A tertiary qualification in hospitality management, business administration, or a related field is preferred.
• Valid driver's license and own reliable transport is essential.
• Proven experience in sales within the hospitality industry, preferably in hotel sales or related field.
• Ability to work independently and as part of a team.
• Excellent negotiation and presentation skills.
• Knowledge of local business networks and industries is a plus.
• A passion for providing outstanding customer service.
• Strong interpersonal and communication skills with the ability to build rapport, influence, and negotiate effectively.
• Ability to work independently and proactively, displaying strong time management and organizational skills.
• Exceptional customer service orientation and a passion for exceeding guest expectations.
• Results-driven attitude with a proven track record in achieving sales targets and driving revenue growth.
• Ability to adapt to changing market conditions and continuously improve sales strategies and techniques.
• Knowledge of hotel operations, pricing, revenue management, and industry trends.
• Proficient in using sales CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
• Must be willing and able to travel extensively and as required.

We are looking for a dynamic and motivated sales person with a strong background in the Hotel Industry.
This role requires someone with their own vehicle and drivers license as driving to clients for meeting etc is the norm.
Strong marketing and sales experience with a can-do attitude combined with experience in and a passion for the Hotel Industry is essential.

Matric and 5+ years relevant experience required.
Must live in the Gauteng area as our head office is in Parktown and weekly sales meetings are required.