1,868 Hospitality Sales jobs in South Africa

Are you passionate about the hospitality industry and have a knack for sales? Do you thrive in a dynamic and customer-focused environment? If so, we invite you to become a valuable part of our team as a Hotel Sales Representative at Orion Hotels and Resorts (South Africa) (Pty) Ltd.

Position Summary:
The Hotel Sales Executive will be responsible for driving revenue by promoting and selling our hotels' services and facilities to potential clients. This role requires a strong sales background, excellent communication and negotiation skills, and a passion for customer service. The primary goal of the Hotel Sales Executive is to maximize hotel revenue through securing corporate accounts, group bookings, and individual reservations.

Key Responsibilities:

1. Develop and implement sales strategies:
   • Identify and target prospective clients to generate sales leads both corporate and leisure.
   • Build and maintain a database of corporate clients, event planners, travel agents, TMCs, STOs, PCOs, FITs and other potential sources of business.
   • Analyze market trends, competitor activities, and customer feedback to develop effective sales strategies.
2. Sales and client relationship management:
   • Conduct sales calls, meetings, and presentations to promote the hotel's services and facilities.
   • Negotiate contracts, rates, and packages with potential clients to secure business agreements.
   • Maintain positive and professional relationships with existing clients and provide outstanding customer service.
   • Respond to customer inquiries and concerns promptly and professionally.
3. Revenue generation:
   • Achieve and exceed sales targets as set by the hotel management.
   • Develop and execute sales initiatives to drive revenue growth.
   • Monitor and analyze sales performance, market conditions, and customer feedback to identify opportunities for revenue optimization.
4. Collaboration and teamwork:
   • Collaborate with other departments (e.g., marketing, operations, front desk) to ensure seamless customer experiences and successful implementation of sales strategies.
   • Attend relevant industry trade shows, conferences, and networking events to represent the hotel and build professional relationships.

1. Education and Experience:
   • Grade 12 or equivalent qualification.
   • A Valid driver's license and own reliable vehicle essential.
   • A tertiary qualification in Business Administration, Marketing, Hospitality or a related field is preferred.
   • Proven experience in hotel sales, business development, or a related field.
   • Familiarity with the hotel industry, market trends, and customer preferences.
2. Sales and Communication Skills:
   • Strong interpersonal, negotiation, and presentation skills.
   • Excellent verbal and written communication skills.
   • Ability to build and maintain professional relationships with clients.
3. Result-driven and self-motivated:
   • Proven track record of achieving and exceeding sales targets and driving revenue growth.
   • Ability to work independently, manage time effectively, and prioritize tasks to meet deadlines.
4. Customer-centric approach:
   • Passion for delivering exceptional customer service.
   • Ability to understand customer needs, provide solutions, and handle complaints or feedback effectively.
5. Adaptability and flexibility:
   • Willingness to adapt to changing market demands and business priorities.
   • Ability to work flexible hours, including evenings, weekends, and travel, as required.
   • The successful candidate will be expected to attend a daily online meeting with management.

We are looking for a dynamic and motivated sales person with a strong background in the Hotel Industry.
This role requires someone with their own vehicle and drivers license as driving to clients for meeting etc is the norm.
Strong marketing and sales experience with a can-do attitude combined with experience in and a passion for the Hotel Industry is essential.

Matric and 5+ years relevant experience required.
Must live in the Gauteng area as our head office is in Parktown and weekly sales meetings are required.

• Build and maintain strong, lasting relationships with travel trade partners to promote the lodge and its offerings.
• Generate new business through market research, prospecting, and outreach efforts.
• Represent the company at trade shows, industry events, and networking opportunities.
• Track booking trends, manage client databases, and produce regular sales reports.
• Collaborate with the marketing team to organize site inspections, workshops, and sales initiatives.
• Oversee timely communication with trade partners and ensure efficient follow-up.
• Innovate and optimize sales processes to support overall company growth.
• Assist in expanding and strengthening the sales team.

• Proven experience in hospitality sales or a related field.
• Strong sales, negotiation, and customer relationship management skills.
• Demonstrated ability to meet or exceed sales targets.
• Excellent communication, organizational, and problem-solving abilities.

• Professional, energetic, and self-motivated with a proactive approach.
• Ability to work well under pressure and maintain high standards of service.
• Strong sense of initiative and dedication to driving business growth.

Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations
Sales, Marketing & Revenue | Hospitality | Based at Camps Bay Village

About Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.

The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.

Key Responsibilities

• Develop and implement innovative, multi-channel marketing and sales strategies

• Maintain in-depth knowledge of all products, rates, promotions, and service offerings

• Lead direct sales efforts and identify new avenues for business development

• Drive bookings through proactive online marketing and lead generation campaigns

• Manage performance reporting, market analysis, and competitor benchmarking

• Maintain websites and digital content to ensure alignment with brand and property goals

• Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging

• Develop annual marketing plans for both properties, managing budgets and timelines

• Execute social media, email, SEO, SEM, and third-party platform strategies

• Coordinate with event partners, festivals, and local campaigns to increase brand exposure

• Handle client relationships, including sales calls, site inspections, and contract negotiations

• Analyse sales data, report on KPIs, and support budgeting and revenue tracking

• Monitor guest reviews and ensure responses follow protocol

• Ensure service, aesthetics, and guest experience match the expectations created by marketing

About You

• Grade 12 (Matric) is required

• 3-5 years of experience in a similar sales and marketing role within hospitality

• Previous experience in a sales-led, target-driven environment is essential

• Familiarity with Opera PMS or similar systems is advantageous

• Strong communication, copywriting, and presentation skills

• Strategic thinker with the ability to interpret data and drive results

• Experience with digital platforms, traditional media, and content creation

• Organised, analytical, and proactive under pressure

• Highly collaborative, with the ability to lead projects and coordinate across departments

• Strong client management and negotiation skills

• A passion for hospitality, customer experience, and creating lasting guest impressions

This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.

Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations
Sales, Marketing & Revenue | Hospitality | Based at Harbour House Hermanus & Camps Bay Village

About Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.

The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.

Key Responsibilities

• Develop and implement innovative, multi-channel marketing and sales strategies
• Maintain in-depth knowledge of all products, rates, promotions, and service offerings
• Lead direct sales efforts and identify new avenues for business development
• Drive bookings through proactive online marketing and lead generation campaigns
• Manage performance reporting, market analysis, and competitor benchmarking
• Maintain websites and digital content to ensure alignment with brand and property goals
• Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging
• Develop annual marketing plans for both properties, managing budgets and timelines
• Execute social media, email, SEO, SEM, and third-party platform strategies
• Coordinate with event partners, festivals, and local campaigns to increase brand exposure
• Handle client relationships, including sales calls, site inspections, and contract negotiations
• Analyse sales data, report on KPIs, and support budgeting and revenue tracking
• Monitor guest reviews and ensure responses follow protocol
• Ensure service, aesthetics, and guest experience match the expectations created by marketing

About You

• Grade 12 (Matric) is required
• 3-5 years of experience in a similar sales and marketing role within hospitality
• Previous experience in a sales-led, target-driven environment is essential
• Familiarity with Opera PMS or similar systems is advantageous
• Strong communication, copywriting, and presentation skills
• Strategic thinker with the ability to interpret data and drive results
• Experience with digital platforms, traditional media, and content creation
• Organised, analytical, and proactive under pressure
• Highly collaborative, with the ability to lead projects and coordinate across departments
• Strong client management and negotiation skills
• A passion for hospitality, customer experience, and creating lasting guest impressions

This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.

Desired Skills:

• Lead Generation Management
• Targeted email marketing
• Services marketing
• Advertising schedules
• Social media
• Social Media Account Management
• Social media marketing
• Online Marketing Management
• Partnerships Account Management
• Communication marketing
• Promoting Events
• Creative writing
• Marketing Copy

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

• Responsible for setting sales strategies related to customer accounts aligned with geography strategy and achieving sales goals that drive market share, volume, and revenue growth.
• Leads and manages existing customer relationships, identifying opportunities and customer needs.
• Partners with customers to deliver customized solutions and comprehensive consulting support.
• Responsible for pipeline management at the account level.

• Delivers against sales and net revenue targets.
• Designs strategies, messaging, and proposals for customers.
• Analyzes the customer’s business through profitability modeling, financial forecasting, and competitive analysis.
• Develops and implements sales plans including business development, marketing, and product management.
• Partners with the customer to establish, execute, and report progress against annual business plans.
• Leads projects and cross-functional initiatives.
• Negotiates and executes on the customer agreement process.
• Identifies and recommends products to enhance customers’ profitability.

• In-depth experience executing and managing sales strategies for complex or large accounts.
• Demonstrated expertise and success leveraging Mastercard's core products, rules, and services in customer accounts.
• Has taken a lead role in customer negotiations.

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Therefore, every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of accessed information;
• Report any suspected information security violations or breaches;
• Complete all periodic mandatory security training in accordance with Mastercard’s guidelines.

Business Segment: Personal & Private Banking

To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.

Type of Qualification: Higher Certificate or Diploma

Credit Risk – PPB
Risk & Corporate Affairs
3-4 years
Inbound and Outbound contact centre experience – early, late and legal collections

• Adopting Practical Approaches
• Articulating Information
• Conveying Self-Confidence
• Exploring Possibilities
• Following Procedures
• Interpreting Data
• Making Decisions
• Producing Output
• Showing Composure
• Taking Action

Business Segment: Personal & Private Banking

To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.

Type of Qualification: Higher Certificate or Diploma

Credit Risk – PPB
Risk & Corporate Affairs
3-4 years
Inbound and Outbound contact centre experience – early, late and legal collections

• Adopting Practical Approaches
• Articulating Information
• Conveying Self-Confidence
• Exploring Possibilities
• Following Procedures
• Interpreting Data
• Making Decisions
• Producing Output
• Showing Composure
• Taking Action

An established company within the aggregate industry has a new job opportunity available for an experienced Account Management Officer .

• Developing solid , lasting, and trusting relationships between major key clients.
• Communicating and co-ordinating with internal and product teams to meet the requests of the clients.
• New business development , tracking, awareness of, and attending to all client queries and expectations.
• Anticipating key account changes and improvements.
• Compiling reports on monthly account progress, support and SLA reports, downtime and incident reports, and forecasts for account teams and stakeholders.

• Relevant degree in marketing, sales, business administration or equivalent.
• 3 to 4 years’ experience in Key Account Officer in the aggregate or related industry.
• Experience in managing multiple client accounts in the aggregate industry.
• Understanding of business analysis and delivery requirements.
• Strong leadership and negotiation skills.
• Own reliable transport with a valid driver’s license.

Annual Cost to Company

If you meet all the requirements specified above and are interested in furthering the process, kindly send your detailed CV to Patricia Jacobs at