28 Hospitality Operations jobs in South Africa
Hospitality Operations Manager
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Please be aware that only candidates who have completed our online-assessment will have their applications reviewed - kindly find all details about our application process below - thank you.
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Hospitality Operations Manager
Are you a highly adaptable professional with an outstanding talent for seamless coordination, operational excellence, and impeccable attention to detail? Do you thrive in dynamic environments and gracefully navigate change with resilience? If this is true for you and you have a deep passion for genuine hospitality as well as delivering exceptional guest experience, this position might be the perfect opportunity for you
What We Do at Kumi and Why
Specialising in the vacation rental business, our purpose goes way beyond successfully managing rental properties and beautiful holiday homes along the Atlantic Seaboard. At Kumi, with a team of highly motivated and passionate people, we turn houses into homes and vacations into unforgettable memories, enriching the lives of our guests, homeowners and ourselves.
Our space at Kumi is inclusive, where everyone feels valued and safe to be themselves. We support each other to grow and learn every day, ensuring that work brings purpose and fulfilment to our lives. By joining Kumi, you will be part of a journey that goes beyond professional success, contributing to a legacy of mindful luxury and sustainable excellence.
Your Role & Impact
As one of our Hospitality Operations Managers, you are a vital link between our guests, our property owners, and the entire Kumi team. From ensuring our properties are impeccably maintained to curating unforgettable holiday experiences, you will embody the Kumi ethos of personalised care and outstanding service quality, and not just meet but consistently exceed the expectations of both our guests and property owners.
Note: This full-time, permanent position requires adaptability to the demands of the hospitality industry, including long hours and being on call 24/7 at times. It is based in Camps Bay, Cape Town, and requires your own reliable transportation and a valid driver's license. You will need to use your car for work-related travels.
Your Unique Profile
Profile: Personal Qualities
- Great, natural affinity for people and passionate about hospitality.
- Precision and reliability: Handle your tasks with care and accuracy.
- A strong sense of responsibility, exceeding the average
- Outstanding capability to develop practical solutions with a can-do spirit.
- Flexible, energetic, and ready to handle the demands of a fast-paced environment without losing sight of priorities.
- Resilience and dedication: perseverant and willing to go the extra mile.
- Attentive and thoughtful, paying close attention to details that enhance guest experience and ensure operational excellence.
- Confident and assertive, addressing challenges directly and communicating clearly, rather than avoiding conflict.
- Collaborative team spirit and committed to nurturing an inclusive environment where every team member feels valued, safe, and empowered.
Profile: Professional Skills
- Minimum of 2 years of proven leadership experience in hospitality management, with a track record of driving operational success.
- Well-versed in property and maintenance management, proficient in overseeing and handling daily front- and back-of-house operations, along with all related administrative duties.
- Exceptional operational planning abilities and outstanding organisational skills.
- Strong problem-solving expertise with a structured, systematic approach to prioritising tasks and addressing challenges efficiently and creatively.
- Financially savvy, able to manage budgets responsibly, control expenses, and apply sound numerical reasoning in daily operations.
- Digitally agile, with the ability to adapt to new tools and technologies effectively.
- Valid driver's license and own reliable transport.
We seek individuals who don't just fit into our vibrant culture but actively contribute to its growth and evolution. Success in this role requires not only technical expertise but also empathy, collaboration, and a dedication to fostering both personal growth and the well-being of the entire team.
Your Key Responsibilities
Operational Support & Oversight:
Assist the Head of Operations (HoO) in managing and actively participating in the day-to-day operations of the guesthouse and property portfolio, ensuring seamless processes with a hands-on approach.
- Oversee property management, including maintenance, service, security, and upholding property standards.
- Manage guest operations, including departure/arrival procedures, resolving guest issues, and ensuring excellence across all operational aspects.
- Conduct daily property readiness checks to ensure all guesthouses, villas, and apartments meet required standards before arrivals.
- Review and approve housekeeping schedules, ensuring adequate coverage and task completion.
- Track daily Asana tasks, following up on incomplete or overdue items to ensure accountability and timely completion.
- Manage issue escalation, including urgent maintenance requests and guest concerns.
- Ensure completion and filing of staff sign-off sheets, checklists, and reports.
- Deliver end-of-day operational summaries to the HoO, highlighting achievements, issues, and follow-up actions.
- Coordinate with vendors and suppliers for maintenance, cleaning, and other operational needs, ensuring timely service and cost-effective solutions.
Team Leadership & Support:
- Supervise and motivate team members, nurturing a culture of operational excellence, professionalism and inclusiveness.
- Act as second-in-command to the HoO, stepping in when required.
- Mediate team conflicts and address performance or behavioral issues promptly, ensuring a positive and productive work environment.
- Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to drive team development and accountability.
- Oversee basic HR functions such as managing leave schedules, maintaining attendance records, and supporting performance review processes in collaboration with the HR section.
Quality Assurance & Reporting:
- Conduct recurring quality assurance inspections, including deep cleaning, maintenance quality checks, and team presentation reviews.
- Provide consistent quality-related support to the operations team.
- Deliver updates and feedback to the HoO and executive management to ensure alignment with operational goals.
- Strategic Execution: Actively support the implementation of strategic plans designed by the HoO to enhance guest experience, operational efficiency, and business growth, ensuring smooth execution on all levels in collaboration with the team.
- Compliance & Standards: Enforce company policies, SOPs, and reservation system procedures to maintain consistent, high-quality standards across the portfolio.
- Project Coordination: Assist in coordinating property maintenance, refurbishments, and repair projects, ensuring timely and high-quality delivery.
- Partnerships & Collaboration: Build and maintain strong relationships with external partners, including suppliers and vendors, to ensure cost efficiency and service excellence.
- System Implementation: Support the development, rollout, and improvement of internal systems, SOPs, and documentation to enhance efficiency and consistency.
- Digital Tools & Processes: Facilitate the adoption and integration of digital tools and technologies to streamline workflows and improve collaboration.
- Risk & Safety: Assist in identifying risks and implementing safety and security measures to protect guests, staff, and properties.
- Sustainability Practices: Support the company's sustainability initiatives by integrating mindful practices into daily operations.
What's in it For You
- Work with purpose and vision in a dedicated and inspiring team.
- Personal and professional growth and development opportunities.
- Exposure to diverse aspects of hospitality management, enhancing your skills and experience.
- Blossom in a role that combines purposeful work with meaningful personal connections.
- Opportunities to take ownership and make a tangible impact on operations and guest experience.
- Act as a mentor and guiding presence to the housekeeping and management teams, supporting their growth, motivation, and achievement of goals.
The Application Process
Our hiring procedures are designed to find individuals who resonate deeply with our values and vision. Here's how it works:
1) Online Assessment:
Start by taking our 1.5 hr online-assessment which focuses on evaluating both your technical skills and personal competencies to ensure a holistic match.
Use this link to start the assessment process:
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PLEASE BE AWARE THAT ONLY CANDIDATES WHO HAVE COMPLETED THE ASSESSMENT WILL HAVE THEIR APPLICATIONS REVIEWED.
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2) CV and Motivational Letter Submission:
After completing the assessment, please upload your updated CV and a detailed motivational letter to Indeed. The motivational letter is crucial as it helps us understand your desire to work with us, who you are, what your values are, and how they align with ours. Candidates who do not submit a motivational letter will not be considered. Make sure both documents are uploaded for your application to be reviewed.
Letter Guidelines:
- Begin with "Why" you want to join Kumi and work with us.
- Let us know what your priorities in life are, what inspires you.
- Tell us about your personal competencies and aspirations.
- Ensure your letter is no more than 3500 characters.
3) Value Determination:
Once you have passed the assessment and submitted your CV and motivational letter to us, we will ask you to go through the Demartini Value Determination process and share your results with us.
4) Personal Interview:
If we see a strong alignment, we'll invite you to a personal interview (in Camps Bay or remote in case you are currently outside the Western Cape). During our interview, we will:
- Discuss your results from the assessments and value determination process in detail.
- Explore your previous experiences and how they have shaped your professional journey.
- Delve into your understanding of our values and vision, and how you see yourself contributing to our culture and business goals.
- Answer any questions you may have about the role, the team, and our company.
- Provide a platform for you to showcase your unique qualities and how they align with the position you're applying for.
The personal interview is a two-way conversation where we both assess the fit and potential for mutual growth and success.
5) Final Steps & Timeline:
Following the interview, we will consider your full profile and proceed with the final decision. We aim to complete the entire process within 2-4 weeks.
We wish you best of luck Let's make it happen
Your Kumi Team
Job Type: Full-time
Ability to commute/relocate:
- Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have your own reliable transport and a valid driver's license?
- Are you comfortable working long, flexible hours, being on call 24/7 and managing operations in a fast-paced environment without losing sight of priorities?
- Would you be able to start this position immediately?
Experience:
- operational hospitality/property management (or similar): 2 years (Required)
Work Location: In person
Junior Hospitality Operations Manager
Posted today
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Role Description
This is a full-time on-site role for a Junior Hospitality Operations Manager located in Durban. The Junior Hospitality Operations Manager will be responsible for overseeing daily activities within the hospitality department, managing staff, ensuring guest satisfaction, and maintaining high service standards. The role also includes coordinating with other departments, handling guest complaints and feedback, monitoring inventory and supplies, and ensuring compliance with health and safety regulations. The Junior Hospitality Operations Manager will play a crucial role in supporting senior management and contributing to the overall success of the establishment.
Qualifications
- Experience in Hospitality Management, Operations Management, or similar fields
- Strong leadership and team management skills
- Customer service and guest relations expertise
- Excellent communication and interpersonal skills
- Knowledge of health and safety regulations within the hospitality industry
- Ability to work independently and under pressure
- Attention to detail and problem-solving skills
- Relevant qualifications in Hospitality Management or related fields are advantageous
Food Service Assistant
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We are recruiting for a Food Service Assistant to join our team. The Food Service Assistant assists the Cooks and Chefs with food productions and preparations, serves food, and keeps the dining area and kitchen clean.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
Minimum RequirementsGrade 12
1 -2-year experience in a similar role
Culinary qualification would be advantageous
Duties and Responsibilities- Assists in the preparation of meals, especially salads and desserts
- Places entrees, salads, desserts and other food on the serving line
- Keeps the serving line well-stocked and clean
- Stores and records food leftovers
- Keeps canteen tables, kitchen and other areas clean and orderly
- To carry out any reasonable request by management
- May be required to assist with any other duties that may be outside scope of responsibility
Food Service Assistant
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We are recruiting for a Food Service Assistant / Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. The barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
Minimum RequirementsSkills and Competencies
- Must be able to work quickly and safely
- Have good communication skills
- Must be able to use simple arithmetic, follow directions, remember orders, read, and write
- Must be able to work as part of a team.
Qualifications
- Grade 12/ Matric
- Must have 3-5 years experience in similar role
- Analyse recipes to assign prices to menu items, based on food and overhead costs.
- Check the quantity and quality of received products.
- Collaborate with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.
- Determine how beverages should be presented, and create decorative displays.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- May be required to assist with any other duties that may be outside scope of responsibility
- Hands on involvement with the focus of improving the cooking and overall standards of meals served
- Introduction of new trends in the industry that will uplift the standards and reduce cost of sales without affecting quality
Food Service Assistant
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We have an amazing opportunity for a Food Service Assistant to be based at one of our sites. The Food service assistant will execute a variety of tasks associated with food, production, front of house services and any general support needed regarding all Health & Safety and Food Safety regulations.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
- May be required to assist with any other duties that may be outside scope of responsibility
- Must be able to work night shift
- Interpersonal Skills: Client/customer interface
- Trustworthy and Reliable
- Attention to details
- Motivated
- Passion about service with a smile
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team
- Customer service orientated
- Matric
- 1 -2-year experience in a similar role
- Culinary qualification would be advantageous
Food Service Assistant
Posted today
Job Viewed
Job Description
We are recruiting for a Food Service Assistant to join our team. The Food Service Assistant assists the Cooks and Chefs with food productions and preparations, serves food, and keeps the dining area and kitchen clean.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
Minimum RequirementsGrade 12
1 -2-year experience in a similar role
Culinary qualification would be advantageous
Duties and Responsibilities- Assists in the preparation of meals, especially salads and desserts
- Places entrees, salads, desserts and other food on the serving line
- Keeps the serving line well-stocked and clean
- Stores and records food leftovers
- Keeps canteen tables, kitchen and other areas clean and orderly
- To carry out any reasonable request by management
- May be required to assist with any other duties that may be outside scope of responsibility
Food Service Assistant
Posted today
Job Viewed
Job Description
We are recruiting for a Food Service Assistant to join our team. The Food Service Assistant assists the Cooks and Chefs with food productions and preparations, serves food, and keeps the dining area and kitchen clean.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
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food service manager
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Department
University of Venda -> Vice Chancellor and Principal -> Deputy Vice Chancellor: Teaching and Learning -> Faculty of Health Sciences
Job Title
FOOD SERVICE MANAGER
Post Level
Grade 8
Job Type
Support - Univen Funded
Closing Date
10/10/2025
Job Requirements
- Bachelor's degree or equivalent in Hospitality Management/Food Service Management/Dietetics/Nutrition.
- At least 4 years of managing food and beverage operations.
- Food service management professional (FMP) accreditation will be an added advantage, but not compulsory.
- A driver's license is a requirement.
Skills and competencies
- Ability to manage in a diverse environment with a focus on client and guest services.
- Knowledge of the South African and industry-specific laws.
- Knowledge of food, food hygiene, and food preparation.
- Good business and commercial acumen.
- Strong leadership and motivating skills.
- Ability to build strong relationships with guests and staff.
- The ability to think quickly, work in stressful circumstances, and stay calm in a crisis.
- Financial, budgeting, and stock-taking skills.
- Sound decision making and problem solving.
- Attention to detail.
- Ability to forecast supplies as needed
- High level of initiative.
Duties:
1. Management of canteen operations
- Draw up plans for the canteen operations for approval by the Executive Dean/ Faculty Manager.
- Manage the implementation of operational plans and ensure that they are achieved.
- Managing inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
2. Budgetary and cost control
- Draw up budgets for the canteen for presentation to management.
- Manage canteen budgets according to set principles of the budget control in conjunction with the canteen supervisors and chef
- Maintain high turnover in the canteen through sales control measures and ensure that sales records are kept up to date
- Manage stock procurement effectively, making sure that the canteen is adequately stocked all the time
- Managing inventory, stock, and asset register control.
- Payment of suppliers
3. Food Safety Compliance Management
- Develop a food safety management plan
- Perform bi-annual food safety audits
- Ensure quarterly deep cleaning of kitchens and food service areas
- Ensure that quarterly swabs are done in the storerooms, kitchen, and food service areas.
- Ensure that all kitchen processes or food service areas adhere to Hazard Analysis and Critical Control Points (HACCP) principles.
- Ensure compliance with local (municipal by-laws), national (regulation R638), and international standards regarding food safety.
- Ensure regular training of staff/students on food safety practices
4. Training of students
- Ensure that the canteen meets the training needs of the Department of Nutrition through maintaining consistent high standards of food and beverage service, food preparation, health, and hygiene.
- Align strategic objectives of the Department of Nutrition with food and beverage training and operations requirements.
- In collaboration with the Department of Nutrition, prepare a WIL timetable for Nutrition (and Hospitality) students in the operational area.
5. Administration and supervision of staff
- Prepare monthly schedules for all operational areas as well as leave administration for all staff.
- Hiring and managing training and development needs of staff in conjunction with HR/ Faculty Manager to ensure high performance within the canteen
- Ensure the implementation of performance management processes in the unit.
- Supervise allocation of responsibilities to ensure optimum utilisation of human resources.
Food Service Ambassador
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People are the foundation of our business. Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.
Food Service Ambassador
Stellenbosch | On-site
Fixed-term contract
The main part of your role will be to ensure our guests receive world-class service, award-winning cuisine and memorable experiences at our conference & events, room service, bars, restaurants, and lounge.
As our Food Service Ambassador, you will work in any food and beverage outlet, such as room service, lounge, restaurant and conference & events. Preparing the area for service, warmly welcoming and seating guests, and providing attentive service throughout their dining or conference experience will be part of your role. You will excel at creating personalised guest experiences, skillfully upselling products, and consistently meeting targets.
With your Matric Certificate, you have relevant experience at an upmarket restaurant in a 4* environment. Having worked across multiple functions, you have a background in using Pilotas well as food and beverage service operations skills, and youre able to work shifts. Your neat and professional appearance accompanies excellent communication and selling skills.
To apply, please click the apply button
Please apply by no later than close of business on03 October 2025.
If you have not heard from us within 2 weeks after the closing date of this advert, please deem your application as unsuccessful.
Preference will be given to candidates who meet the requirements of our Employment Equity Plan
Food Service Manager
Posted today
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Job Description
Career Opportunity – Services Manager (Kommetjie Area)
At
Careserv
, our vision is clear: consistency, integrity, and care in everything we do. We are seeking an experienced
Services Manager
to take full responsibility for one of our key sites in the Kommetjie area.
This role requires a hands-on leader with strong experience in
hospitality and healthcare
, excellent knowledge of
kitchen & housekeeping
, and a passion for people.
Key Responsibilities:
Lead, train, and motivate a team – inspiring ownership the Careserv way
Manage daily operations, budgets, admin, and reporting
Ensure quality food preparation, presentation, and service
Oversee housekeeping standards and operational controls
Build strong client and resident relationships
Drive compliance with policies, procedures, and health & safety standards
Requirements:
- Minimum 3 years' management experience in hospitality/healthcare
- Strong kitchen and housekeeping background
- Relevant tertiary qualification (or equivalent experience)
- Excellent leadership, communication, and problem-solving skills
- Fully computer literate
- Flexible with working hours/shifts
- Own transport – essential
At Careserv, you're not just taking on a role – you're joining a
family
that makes a difference every single day.
To apply, send your CV and cover letter to with the subject line:
Services Manager – Kommetjie Area
.