2 Hospital Services jobs in South Africa
Emergency Medical Services
Posted today
Job Viewed
Job Description
I
STA Personnel Solutions
South Africa -
we are a global BPO company, partnering with a USA-based client offering private medical transportation, who is seeking a
Emergency Medical Services (EMS) Dispatcher.
We are seeking a candidate who is resilient and able to remain composed in challenging situations, including when dealing with EMTs. The ideal candidate will thrive in a fast-paced environment, demonstrating strong attention to detail and exceptional organizational skills.
Working Hours:
***This position requires flexibility to work rotational 12-hour shifts, typically scheduled on Sundays, Mondays, and Tuesdays, as well as every second Saturday. Please note that these working days and shift hours may vary from week to week based on operational requirements.***
PLEASE NOTE:
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Public Holidays: Required to work on all South African public holidays and will be compensated in accordance with the provisions of the Basic Conditions of Employment Act (BCEA)
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment: This is a fully remote working role.
Duties
may include:
Answering incoming calls, administrative, non-emergency, and emergency
Professional etiquette
- Promptly ascertain proper levels of response
Triage calls and enter data into computer system
Data Entry with critical attention to details
Constantly monitoring the dispatch system
Ensure units are en-route
- Post moves in a timely fashion
Ensure other unites are within acceptable distance
Communicate appropriate routing instructions
- Investigate and report all time exceptions
- Complete and submit daily reports
Requirements
- Experience in the Healthcare Industry experience will be beneficial
- Previous experience in dispatch or coordination will be an added benefit
- Customer service skills
- Ability to prioritize multiple tasks; ability to work independently and as a team member
- Competent radio communication skills
- Excellent English communication skills (written and verbal)
If you are not contacted within 14 working days, please consider your application unsuccessful.
Patient Care Specialist
Posted today
Job Viewed
Job Description
About Janie:
Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
This is your opportunity to transition into the healthcare freelancing world Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, RAISES, PTO, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare
Primary Responsibilities:
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Pre-screen calls (triage) and direct patients accordingly
- Work with insurance and medical records
- Assist with various administrative tasks as needed
Requirements:
- Fluent in English
- Great personality
- Customer service mindset
- Experience in Healthcare (US)
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