155 Help Desk Administrator jobs in South Africa
Cellular Support Administrator
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Job Description
Founded in 2000, SKG Properties specialises in the development leasing and management of commercial and industrial real estate.
Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success.
Position Overview:
We are currently seeking a highly organized and detail-oriented Cell Phone and Contracts Administrator to join our team. In this role, you will be responsible for managing all aspects of our cell phone and contract operations, including procurement, inventory management, and customer account management. The ideal candidate will have a strong background in telecommunications and a passion for providing exceptional customer service.
Responsibilities:
- Manage the procurement of cell phones and related equipment, ensuring timely and cost-effective purchasing.
- Maintain accurate and up-to-date inventory records, including tracking stock levels and conducting regular audits.
- Coordinate with vendors and suppliers to negotiate contracts and ensure timely delivery of products and services.
- Monitor and analyze contract performance to identify areas for improvement and cost-saving opportunities.
- Process and track customer orders and contracts, including activation, upgrades, and cancellations.
- Provide exceptional customer service by addressing inquiries and resolving any issues related to cell phone and contract services.
- Work closely with the sales team to ensure accurate and timely processing of customer orders.
- Stay up-to-date with industry trends and developments to make informed decisions and recommendations for improving our services.
- Liaise internally with relevant stakeholders, providing feedback regarding line usage, abuse and potential migrations.
- Assist with general IT procurement when and if required
- Provide general and financial administrative support
- Initiating, coordinating and capturing of Cellular contracts.
- Setup of devices per company Specs
- Ensuring the best value for money on all contracts
- Transfer of information between two android devices
- Knowledge of different brands and applications of various accessories
- Knowledge of Fibre / other connectivity methods beneficial
- Ensure adherence of users to company cell phone policy
- Assist with maintaining accounts by verifying, allocating and posting transactions.
- Matric
- Qualification in Business Administration, Telecommunications, or a related field.
- 2+ years of experience in a similar role, preferably in the telecommunications industry.
- Strong knowledge of cell phone technology and contract management.
- Excellent organizational and time-management skills.
- Proficient in Microsoft Office and other relevant software.
- Exceptional communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Knowledge of SIMSWAPs (e-SIM and regular) and Mobile Device Management applications
- Accounting/bookkeeping experience advantageous
Psychometric tests are required to be undertaken by shortlisted candidates.
Should you not have been contacted by 31 July 2025 please consider your application unsuccessful. #J-18808-Ljbffr
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System Administrator
Posted 1 day ago
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Job Description
Our client is seeking a highly skilled and motivated Systems Administrator to join our team. The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies.
The Systems Administrator will be responsible for maintaining our company's IT infrastructure, ensuring its security and reliability, and providing technical support to our employees.
Duties & Responsibilities- Install, configure, and maintain operating systems, software, and hardware.
- Monitor system performance and troubleshoot issues as they arise.
- Perform regular system backups and ensure data integrity.
- Manage user accounts and permissions.
- Maintain network security and implement appropriate security measures.
- Implement monitoring tools to proactively identify and address potential issues before they escalate.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in IT systems and network administration.
- Experience with cloud computing and virtualization technologies, such as AWS or VMware.
- Strong knowledge of Windows and Linux operating systems.
- Familiarity with network protocols and security measures.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and in a team environment.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
System Administrator
Posted 6 days ago
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Job Description
Location: Johannesburg, South Africa
Role Description:
We're seeking an experienced System Administrator to join our team in Johannesburg, South Africa. As a key member of our technical team, you'll be responsible for installing, configuring, and maintaining Linux systems, ensuring system security, performance, and reliability.
Key Responsibilities:
- Linux System Administration
- Install and configure Linux systems
- Perform system maintenance, upgrades, and patching
- Create system backups and monitor system performance
- System Security
- Configure and maintain system security and hardening
- Conduct OS vulnerability assessment and remediation
- System Maintenance
- Configure and maintain LVM, filesystems, and server hardware
- Provide technical support and guidance to teams
- Vendor Management
- Coordinate with vendors for hardware and software support
- 6+ years of experience with RedHat Linux
- Expertise in Linux system administration, security, and performance tuning
- Strong understanding of system configuration, maintenance, and troubleshooting
- Experience with system security, vulnerability assessment, and remediation
- Strong communication and vendor management skills
If you're a skilled System Administrator with a passion for Linux and system security, please share your resume with Sonia Sharma at Title: System Administrator #J-18808-Ljbffr
System Administrator
Posted 15 days ago
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Job Description
Get AI-powered advice on this job and more exclusive features.
Role Description:
We're seeking an experienced System Administrator to join our team in Johannesburg, South Africa. As a key member of our technical team, you'll be responsible for installing, configuring, and maintaining Linux systems, ensuring system security, performance, and reliability.
- Install and configure Linux systems
- Perform system maintenance, upgrades, and patching
- Create system backups and monitor system performance
- System Security
- Configure and maintain system security and hardening
- Conduct OS vulnerability assessment and remediation
- System Maintenance
- Configure and maintain LVM, filesystems, and server hardware
- Provide technical support and guidance to teams
- Coordinate with vendors for hardware and software support
- 6+ years of experience with RedHat Linux
- Expertise in Linux system administration, security, and performance tuning
- Strong understanding of system configuration, maintenance, and troubleshooting
- Experience with system security, vulnerability assessment, and remediation
- Strong communication and vendor management skills
Location: Johannesburg, South Africa
Role Description:
We're seeking an experienced System Administrator to join our team in Johannesburg, South Africa. As a key member of our technical team, you'll be responsible for installing, configuring, and maintaining Linux systems, ensuring system security, performance, and reliability.
Key Responsibilities:
- Linux System Administration
- Install and configure Linux systems
- Perform system maintenance, upgrades, and patching
- Create system backups and monitor system performance
- System Security
- Configure and maintain system security and hardening
- Conduct OS vulnerability assessment and remediation
- System Maintenance
- Configure and maintain LVM, filesystems, and server hardware
- Provide technical support and guidance to teams
- Vendor Management
- Coordinate with vendors for hardware and software support
- 6+ years of experience with RedHat Linux
- Expertise in Linux system administration, security, and performance tuning
- Strong understanding of system configuration, maintenance, and troubleshooting
- Experience with system security, vulnerability assessment, and remediation
- Strong communication and vendor management skills
If you're a skilled System Administrator with a passion for Linux and system security, please share your resume with Sonia Sharma at Title: System AdministratorSeniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
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#J-18808-LjbffrSystem Administrator
Posted 15 days ago
Job Viewed
Job Description
Jobob Title: System Administrator
Location: Johannesburg, South Africa
Role Description:
We're seeking an experienced System Administrator to join our team in Johannesburg, South Africa. As a key member of our technical team, you'll be responsible for installing, configuring, and maintaining Linux systems, ensuring system security, performance, and reliability.
Key Responsibilities:
1. Linux System Administration
- Install and configure Linux systems
- Perform system maintenance, upgrades, and patching
- Create system backups and monitor system performance
2. System Security
- Configure and maintain system security and hardening
- Conduct OS vulnerability assessment and remediation
3. System Maintenance
- Configure and maintain LVM, filesystems, and server hardware
- Provide technical support and guidance to teams
4. Vendor Management
- Coordinate with vendors for hardware and software support
Essential Skills:
- 6+ years of experience with RedHat Linux
- Expertise in Linux system administration, security, and performance tuning
- Strong understanding of system configuration, maintenance, and troubleshooting
Desirable Skills:
- Experience with system security, vulnerability assessment, and remediation
- Strong communication and vendor management skills
How to Apply:
If you're a skilled System Administrator with a passion for Linux and system security, please share your resume with Sonia Sharma at Title: System Administrator
#J-18808-LjbffrSystem Administrator
Posted 162 days ago
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Job Description
Linux System Administrator
Posted 1 day ago
Job Viewed
Job Description
InfyStrat is seeking a knowledgeable and experienced Linux System Administrator to join our dynamic IT team. In this role, you will be responsible for managing and maintaining our Linux-based systems and ensuring their optimal performance and security. You will work closely with other IT professionals and stakeholders to provide support, troubleshoot issues, and implement best practices for system administration. The ideal candidate will have a strong background in Linux administration, a proactive approach to problem-solving, and excellent communication skills. InfyStrat values innovation and collaboration, and we are looking for someone who is eager to contribute to our mission of delivering high-quality solutions.
Responsibilities- Install, configure, and maintain Linux servers and applications.
- Monitor system performance, troubleshoot issues, and perform necessary upgrades and patches.
- Implement security measures and ensure system compliance with organizational policies.
- Automate routine tasks using scripting languages and configuration management tools.
- Manage user accounts, permissions, and access control.
- Backup and restore data and develop disaster recovery plans.
- Collaborate with development and DevOps teams to support application deployment and optimization.
- Document system configurations, procedures, and best practices.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in Linux system administration.
- Strong expertise in Red Hat, CentOS, or Ubuntu distributions.
- Proficient in shell scripting and automation tools (e.g., Ansible, Puppet, Chef).
- Experience with networking concepts and system security practices.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and ability to work collaboratively in a team environment.
- Certifications such as RHCE or LPIC are a plus.
Dialler System Administrator
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a Dialler Administrator to form part of their forward-thinking and visionary IT department. You will form part of a successful team and be situated in a bright, arty and busy environment.
The Dialler Administrator will play a key role in managing and developing business campaigns through a blended dialler and will be responsible for optimizing performance of the dialler to maximize sales opportunities, and continually analyzing campaign and agent performance to identify opportunities to increase contact rates and subsequent sales.
Duties & ResponsibilitiesJob Requirements:
- Manage the dialler real time to ensure optimal agent productivity, data penetration and metrics such as connects, DMCs, failed calls, abandonment rates, answer machines detect, customer messaging etc.
- Work with outsource dialler providers to gain Best Practice and knowledge
- Increase in data penetration levels
- Increase in data to DMC conversions
- Increase in agent productivity and utilisation
- Responsible for preventing lost opportunities
- Line monitoring
- Dispo per Provider
- Cause value/ Dispo relationship
- Daily Dialler Performance Monitoring
- AMM detection efficiency
- DROP call rate
- Contribute to the development and implementation of the Dial strategy for each campaign
- Dialler Issue Management
- Routine dialler maintenance tasks such as system backups, deployment of necessary upgrades etc.
- Work with various teams to see how best to maximise dialler/ data performance at a campaign level by prioritising campaign jobs whilst maintaining compliance with legislation guidelines
- Dialler operational tasks such as creating, updating and deletion of users, campaigns, call results, recycle rules, and dial queues
- Understand the business processes to effectively support the campaign
- Ensure effective lead loading of data into the dialler/operation for optimal calling and control by following the standard lead loading procedure
- Reporting on lead usage
- Reset metrics where necessary
- Run Daily/Weekly/ Monthly data/dialler reports
- Evaluate, analyse, and tune dialler and/or campaign parameters, call dispositions to drive better understanding of the leads data and implement agreed changes based on results
- Contribute to the production of all required management information for all levels of Telesales management reporting requirements
Minimum Requirements:
- Matric
- 2 years’ experience in a Dialler Administrator role
- Database experience in working with MySQL, MSSQL etc.
- Experience in the following tools will be advantageous: Linux, Microsoft BI Tools (SSIS/SSRS/SSAS/PowerBI)
- Intermediate to expert capabilities in Excel
Behavioural:
- Professional
- Logical
- Analytical
- Strong written and verbal communication
- Comfortable in a fast paced, ever-changing environment
- Strong interpersonal skills with the ability to build and maintain professional relationships
- Outcomes orientated
- Adaptability and flexibility in deliverables
- Able to work under pressure
Monthly plus Medical Aid, Group Life
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Operations System Administrator
Posted 1 day ago
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Job Description
We are recruiting for an Operations Systems Administrator.
Duties & Responsibilities- Administer and manage processes as part of a systems administration team and be responsible for selected processes in the data center.
- System administration skills required will create a balanced team combination with cross-functional skills and experience to support the following systems and components in the data center:
- SCCM
- SCOM
- VMWare
- Active Directory and DNS
- Back-ups and archiving
- Veritas
- Storage including a storage area network (SAN)
- Symantec antivirus
- Patch management (Ivanti)
- Server management (Microsoft Windows)
- Server hardware and software support.
- Provide support to provincial and municipal offices.
- Manage and monitor anti-virus products across the organization.
- Manage and monitor patch management across the organization.
- Resolve third level support problems.
- Maintain 99.999% uptime of data-center operations.
- Server maintenance and monitoring including knowledge of SCOM.
- Monitor and maintain the load balanced internet information servers (IIS).
- Responsible for the overall infrastructure architecture, including compliance with the company’s enterprise information architecture.
- Knowledge of security Firewalls.
- Knowledge and experience in Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA Server).
- Knowledge and experience in virtualization technologies, with special focus on VMware.
- Coordinate and support team members of systems administrators.
- Review change requests for completeness and analyze, prioritize, categorize, approve, and schedule change requests.
- Monitor the successful completion of all change requests, including change planning, building, testing, and implementation to ensure these processes follow the change schedule.
- Review and evaluate the change process.
- Manage and monitor data storage using storage area network (SAN) technologies.
- Knowledge of Microsoft Clustering services.
- Manage the VMWare environment.
- Schedule and perform maintenance of systems.
- Provisioning of data center infrastructure.
- Evaluate new technologies and prepare documentation.
Deep skills and experience in Microsoft Operating Systems and Applications with the following certifications:
- MCSE, MCSD, MCSA, etc.
- MCITP Enterprise Administrator (Microsoft Certified IT Professional) on Windows Server.
- VMWare Certified Professional 6 – Data Center Virtualization (VCP6-DCV).
- MCDBA will be an advantage.
It is further recommended that the candidate should have experience in troubleshooting and problem-solving technical issues, as well as deep skills and experience in designing and implementing IT solutions.
#J-18808-LjbffrProcurement System Administrator
Posted 14 days ago
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Job Description
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
WHY WORK FOR US?
Our staff love coming to work as they feel respected, appreciated, heard, successful, and secure. Imagine a company where managers don’t manage managers; we are all simply doers.
Making decisions regarding our best employees also happens quickly, as we recognize talent and reward it through promotions without unnecessary delays. We recruit based on experience but promote based on values — which include rigor, disciplined thought, and discipline.
Minimum Requirements:
- Matric
- Procurement-related qualifications or equivalent essential
- Hands-on problem-solving approach and the ability to remain calm under pressure
- Good understanding of full procurement operations
- Ability to work as part of a team, as well as independently
- Effective communication with staff and hotel guests
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well-spoken
- Team player who leads by example
- Proactive approach
- Interpersonal skills
- Leadership skills
Please note that relocation costs will be your own expense if your application is successful and you reside outside the city where the hotel is located.
#J-18808-LjbffrSystem Administrator II
Posted 1 day ago
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Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. br>
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Advanced server issues of any kind.
Basic and intermediate networking issues.
Escalation point for technicians
Job Qualifications:
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2016 through 2025.
Experience with VMWare and Hyper V Virtualization.
Experience supporting M365 and Azure.
Minimum of five years experience in IT Support or a similar role.
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Server Certifications are preferred.
Job KPIs:
Utilization: The percentage of time that you are on the clock and billing time to client tickets
CSAT: Scores filled out by clients using the rating system in tickets
Quality Score: Assessments performed by the training and quality team.
First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Job Requirements:
A home office set up that meets the following:
A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
Stable internet connection with at least 5mbps download and upload.
A quality headset with noise cancellation feature for meetings.
A mobile phone that has the capacity to install the Microsoft Authentication app.
HD webcam
2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
Excellent command of the English language both spoken and written
Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
Able to pass our online behavior and cognitive assessments.
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at $11.00/hr upto $18.89/hr and may vary by experience and location.
Benefits:
Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification