28 Healthcare Support jobs in South Africa

A well known leader in pathology laboratories is on the lookout for an experienced, results driven, creative and ethical candidate to join them as Head of Customer Support.

Qualifications:

Matric

MBA

10 - 15 years' work experience within healthcare / medical insurance / medical technology industry

No less than 2 years' experience working as a Supervisor / Manager 

Computer literate - CRM systems, D365, Connex1 and LIS (Laboratory information system) 

Extensive medical knowledge 

Proven track record of meeting deadlines, working under pressure and getting buy-in from stakeholders on decision making 

Great track record as reference checks will be conducted upfront 

Key skills:

Communication 

Interpersonal 

Project management 

Decision making

Deadline driven 

Customer orientated 

Creativity

Brand awareness

Results driven

Accountability 

Leadership 

Stakeholder management 

Networking

Innovative

Key performance areas: 

Engaging with key stakeholders and nurturing those relationships

Change management 

Contract management 

Operations 

Drive client satisfaction and client retention 

Coaching and developing customer support agents

Develop and enhance customer support processes, to enhance the customer journey

Draft and implement customer support strategies

Budget management 

Draft reports to support decision making

At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, we’ve grown into the nation’s largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK.

Are you a compassionate and dedicated Care Professional seeking a fulfilling role? CCH are looking for individuals like you to join our team.

Role summary

Pay Rate - £12.55 per hour plus 35p per mile
Location - Worcester
Hours - Flexible

About the position

CCH is in search of caring and empathetic Care Professionals to provide dedicated support to the local people of Malvern, ensuring their needs are met with kindness and professionalism.

As an integral member of CCH, you’ll play a vital role in enhancing the well-being and quality of life of each individual under your care.

Your responsibilities will include:

• Companionship: being a friendly face & preventing loneliness, whilst building relationships with your clients.
• Personal Care: all aspects of personal hygiene.
• Medication: collecting prescriptions & providing reminders and administering medication.
• Mealtimes: preparing tasty meals and drinks.
• Housekeeping: keeping their home just the way they like it.
• Mobility: supporting our clients to be part of the local community.

The successful Care Professional will ensure this is done with the highest level of understanding and dignity for our clients.

If you’re ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients.

What you’ll bring to the team:

• Proficient in effective communication across all levels.
• Demonstrate a sincere interest in working with our specific client group.
• Successfully passed DBS screening.
• Patience, compassion & a positive attitude at all times.
• Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge.
• Display initiative and autonomy.

What’s in it for you:

• Enhanced occupational maternity and adoption pay .
• Enhanced occupational paternity pay entitlement .
• Death in Service Payment.
• Benefits and Well-being Platform .
• 28 days annual leave (pro rata).
• Cycle to work scheme.
• Refer a friend scheme – earn £300 per referral!
• Blue Light Card eligibility – exclusive staff discounts at big brands for you.
• Flexible hours , part and full time available.
• Local work and paid mileage.
• Paid training – online and face to face.
• Self-development – progression opportunities.
• Access to our in-house app .
• Work for the largest care company in the UK!
• No experience necessary .
• Book an interview at a time and date to suit you!

About The Role
Please note: We have a vacancy for a Night Senior Carer 33hrs per week, working over a seven day rota.

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

About The Role
Please note: This vacancy is for Nights full time 33hrs per week, working over a seven day rota.

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

ER24 Potchefstroom| Potchefstroom | South Africa

Closing date: 08/08/2025
Number of positions: 1
Recruiter name: Natalie Williams
Reference number: 62554
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

ESSENTIAL EDUCATION

Higher Certificate in Emergency Medical Care

DESIRED EDUCATION

American Heart Association Basic Life Support for Health Care Providers

ESSENTIAL MINIMUM EXPERIENCE

None

DESIRED EXPERIENCE

1-year operational experience as an Emergency Care Assistant

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

About The Company
At Salutem Care and Education, we are dedicated to ensuring that the individuals we support receive exceptional, empowering care from a team of highly trained and compassionate staff, within environments that are both warm and nurturing. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes for every person in our care.

About The Role
We are currently recruiting for a variety of shifts within our home, shift patterns can be discussed at interview. Apply and join the Meade Close family!
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organized
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit
Apply Now!
Don’t meet every single requirement? We still encourage you to apply! At Salutem Care and Education, we’re committed to creating an inclusive and diverse environment guided by our core values. Your potential and alignment with our values might be exactly what we’re looking
for—sometimes more so than your current experience. If you’re excited about the opportunity to grow with us, we’d love to hear from you!
Our Core Values:
️Supportive: Helping everyone reach their full potential.
️Ambitious: Striving for the best outcomes.
️Loyal: Prioritising our staff and the people we support.
️Unique: Innovating without compromising quality.
️Transparent: Fostering openness and mutual respect.
️Engaging: Partnering with everyone involved.
️Meaningful: Offering fulfilling opportunities.
Why Choose Us?
Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Still not convinced?
We have been recognised as a Top Employer 2025 in the United Kingdom.
We have been named as a Top 50 Inspiring Workplace Uk & Ireland
We are a Disability confident committed company.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.

About The Company
At Salutem Care and Education, we are dedicated to ensuring that the individuals we support receive exceptional, empowering care from a team of highly trained and compassionate staff, within environments that are both warm and nurturing. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes for every person in our care.

About The Role
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organized
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit
Apply Now!
Don’t meet every single requirement? We still encourage you to apply! At Salutem Care and Education, we’re committed to creating an inclusive and diverse environment guided by our core values. Your potential and alignment with our values might be exactly what we’re looking
for—sometimes more so than your current experience. If you’re excited about the opportunity to grow with us, we’d love to hear from you!
Our Core Values:
️Supportive: Helping everyone reach their full potential.
️Ambitious: Striving for the best outcomes.
️Loyal: Prioritising our staff and the people we support.
️Unique: Innovating without compromising quality.
️Transparent: Fostering openness and mutual respect.
️Engaging: Partnering with everyone involved.
️Meaningful: Offering fulfilling opportunities.
Why Choose Us?
Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Still not convinced?
We have been recognised as a Top Employer 2025 in the United Kingdom.
We have been named as a Top 50 Inspiring Workplace Uk & Ireland
We are a Disability confident committed company.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.

An exciting career opportunity exists at Medipost Pharmacy for PB Assistant, reporting to the Customer Care Manager. This position is based in Gezina. The purpose of the job is to retrieve calls as requested, maintaining confidentiality at all times. To handle/investigate/resolve all written enquiries/complaints within specified timelines as per SLA requirements and standard operating procedures. Tasks completed accurately, courtesy calls handled professionally and with very strict confidentiality within SOPs and SLA.

• Handling escalated correspondence in a professional manner with emphasis on customer service
• Complaints attended to, investigated, resolved and feedback provided within agreed timelines
• Accurate and complete handling of all profiles worked on.
• Correspondence handled professionally and with very strict confidentiality within SOPs and SLA and in accordance with PoPIA principles
• Problem solving and follow up of queries
• Achievement of agreed standards for query resolution and final feedback
• Accurate data capture and instructions to other departments
• Attend to Action Diaries, calls, Emails, Webchats, SMSs within agreed turnaround times
• Investigate and provide feedback on Survey Low Ratings within agreed timelines
• Log Service Failures accurately on the agreed template
• Adhere to GPP at all times

• Authorise medication and interact with health care professionals where needed
• Claiming of scripts and or any other claiming/capturing related procedure with emphasis on the MML as per Standard Operating Procedures
• Ensure to adhere to GPP and SOPs at all times

• Achievement of agreed standards for courtesy call timelines
• Professional treatment of clients in accordance with company standards
• High level of confidentiality maintained and in accordance with POPIA principles
• Calls answered within 2 rings

• Available and productive 8 hours per day between 08h00 and 17h00, (excluding reasonable bathroom breaks and 2x 15 minute tea breaks and ½ hour lunch break)
• Willingness to work standby shift as per contract of employment
• Grade 12 with English, and an additional official language with a minimum result of 50%. Mathematics with a minimum result of 50%
• SAPC

Medipost App system training, SLA training, company policies and procedures, computer literacy, soft-skills development (in-house), Mitel Ignite System Training, JIRA training, Webchat Training.

Ad hoc after-hours availability for standby shifts, compulsory training or other company requirements.

About The Company
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.
Role requirements:
- Male
- In possession of a full UK drivers license.




About The Role
We are looking for a male driver to support a gentleman in his own home in Leyland. This role is ideal for someone who enjoys working 1:1, promoting independence, and delivering high-quality, person-centred care.
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You’ll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
Individual Outcome and Wellbeing: Implement person-centred support plans, promote independence, manage risk, and encourage positive relationships
Activity Planning: Develop and deliver flexible, engaging plans that support autonomy and growth
Health and Lifestyle: Support healthy living and wellbeing
Communication: Facilitate meaningful communication and maintain accurate records
Medication Management: Oversee and support safe medication use
Safety and Environment: Ensure a clean, safe home environment

About You:
Compassionate and empathetic
Strong communication skills
Detail-oriented and organised
Proactive and innovative thinker
Committed to promoting diversity and inclusion
Team player with a collaborative spirit
Must be male and hold a valid driver’s licence (essential for this role)
Apply now and help us create a brighter future for those we care for in Leyland!

Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do, and we deliver on our promises. We are also committed to ensuring that our services meet the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide, without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and offering opportunities

Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life.

Emotional Support Benefits:
Employee Assistance Programme – 24/7 emotional, financial and legal support
Hub of Hope – access to the UK’s leading mental health database
Medito App – explore how meditation can boost your wellbeing
Bereavement support – licensed counselling, support groups and resources

Medical Support Benefits:
Free Online GP – 24/7 access for you and your household
Health Cash Plan – claim back on healthcare expenses
Cancer Cover – financial support, therapies and time out following diagnosis
My Menopause Centre – discounted access to tailored treatment

Financial Support Benefits – Save over £1000 per year!
Wagestream – flexible pay, savings, budgeting, and expert guidance
Freeze your utility bills – save up to £329 annually
Money Helper – personalised financial action plan
Life Assurance – protection from day one

Physical Support Benefits:
Online workouts – home or gym access
Cycle to Work scheme – save on tax and NI
Gym discounts – up to 20% off nationwide
National Trust & family day out discounts

Still not convinced?
Top Employer in the UK
Named Top 50 Inspiring Workplace
Disability Confident Committed
Nearly 3000 colleagues and supporting 2000 people
Majority of our homes rated Good or Outstanding