3 Healthcare Specialist jobs in South Africa

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases, and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

A healthier future is what drives us to innovate—to continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That's what makes us Roche.

Roche Diagnostics in Johannesburg has an opening for a Key Account Manager Near Patient Care.

The primary goal of this role is to craft and execute dynamic account portfolio and channel strategies that drive the attainment of commercial targets. This position is pivotal in identifying and capturing business opportunities and fostering robust relationships with key executive decision-makers and customers. By expanding Roche's market share and sales within the Near Patient Care domain across designated territories, the role ensures sustained growth and exceptional results, reflecting our commitment to excellence and strategic market leadership.

1. Analyze Competitors and Customers: Assess competitor activities and customer needs to identify issues, trends, and opportunities.
2. Adapt Sales Strategies: Tailor sales approaches to meet the unique requirements of various primary care units.
3. Promote Point-of-Care Testing: Engage in local health initiatives and outreach programs to enhance brand recognition.
4. Collaborate with Stakeholders: Work with internal and external stakeholders, invite participants, speakers, and experts, and manage expenses effectively.
5. Comply with Corporate Policies: Adhere to local legislation and Roche corporate policies, maintaining corporate culture and ethics.
6. Engage with Market Players: Stay informed on relevant product, industry, and sector knowledge by interacting with market players.
7. Build and Expand Client Base: Develop long-term relationships with new and existing customers to increase viable income streams.
8. Provide Feedback and Support: Deliver trustworthy customer feedback and aftersales support.
9. Record Maintenance: Keep accurate records of sales revenue, invoices, and report on successes and areas needing improvement.

Note: A full job description is available upon request.

You hold a completed National Diploma in Medical Sciences. A University degree or a Business Management qualification is preferred.

You have 3-5 years of commercial experience in the medical industry, ideally in the IVD or Point of Care space, with at least 3 years of account management experience.

Ability to travel nationally and internationally.

Relocation benefits are not available for this role.

A healthier future drives us to innovate. Over 100,000 employees worldwide are dedicated to advancing science and ensuring access to healthcare today and for future generations. Our efforts have resulted in over 26 million people treated with our medicines and over 30 billion tests conducted using our diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high to deliver life-changing healthcare solutions that make a global impact.

Roche has played a pioneering role in healthcare as an innovator of products and services for the early detection, prevention, diagnosis, and treatment of diseases. The company has operated in South Africa since 1947. The local office of Roche Diagnostics is based in Midrand, Johannesburg, with offices throughout Southern Africa and Sub-Saharan Africa. We employ over 180 employees in our Diagnostics division.

Roche is an Equal Opportunity Employer.

ISTA Personnel Solutions South Africa - we are a global BPO company partnering with a USA-based client in the private-pay addiction treatment space. We are seeking a Sales Training Specialist with healthcare sales experience to develop and lead a training and quality assurance program for an onshore team of inbound sales representatives.

This role requires prior sales experience in the healthcare sector , and a strong ability to coach and train reps to convert leads with empathy, professionalism, and subtle persuasion — no hard selling.

PLEASE NOTE:

• Working Hours: This role requires you to work USA hours Mon - Fri from 9am to 6pm EST (15h00pm to midnight South African time, however these hours are subject to change depending on daylight savings).
• Work Environment: This is a remote role for South African Citizens only.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  
  

• Design, implement, and continuously improve a custom sales training program for inbound sales reps.
• Coach agents to convert inbound calls into patient admissions without sounding scripted or overly sales driven.
• Provide regular performance feedback, QA monitoring, and call coaching.
• Work closely with management to align sales techniques with clinical sensitivity and patient trust.
• Create documentation, scripts, and learning materials as needed.
• Use MS Office (Outlook, Word, PowerPoint) for tracking, feedback, and training support
  
  

• Proven sales experience in the healthcare industry, ideally in high-stakes, private-pay environments.
• Solid background in training, coaching, or leading sales teams.
  
  

• Clear, confident communication style.
• Ability to coach adults, hold attention, and build trust.
• Emotionally intelligent and tactful in sensitive care settings.
  
  

• Basic computer literacy (MS Office, Outlook).
• Comfortable navigating CRM or call systems
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Training
• Industries IT Services and IT Consulting

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