5 Healthcare Scheduling jobs in South Africa

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

• Sunday: 11:00 PM – 5:00 AM
• Monday: 11:00 PM – 5:00 AM
• Friday: 12:00 PM – 3:00 PM and 11:00 PM – 5:00 AM (split shift)
• Saturday: 2:00 PM – 11:00 PM
  
  (Tuesdays, Wednesdays, and Thursdays are off days)

PLEASE NOTE

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Job Functions

• Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
• Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
• Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
• Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
• Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
• Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
• Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.

Requirements

• 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
• Exceptional communication skills
• Must be able to prioritize and multitask in a fast-paced environment
• Strong attention to detail and organized
• Problem solver
• Must be proficient in Microsoft Office

If you are not contacted within 14 working days, please consider your application unsuccessful.

About the company

ISTA Solutions is home to rockstar professionals who aim to be engaged in defining and building an employee centric culture, focused on long term success, work-life balance, and life-long learnings. From the industries we support, to the functions we perform, ISTA has structured ourselves differently from other outsourcing companies; effectively setting ourselves apart from the rest of the pack. If you are looking for something new and something different, where you are engaged not only in your own success but in defining and building the culture you want to belong in, you've come to the right place.

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

• Sunday: 11:00 PM – 5:00 AM
• Monday: 11:00 PM – 5:00 AM
• Friday: 12:00 PM – 3:00 PM and 11:00 PM – 5:00 AM (split shift)
• Saturday: 2:00 PM – 11:00 PM
  
  (Tuesdays, Wednesdays, and Thursdays are off days)

PLEASE NOTE

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Job Functions

• Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
• Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
• Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
• Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
• Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
• Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
• Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.

• 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
• Exceptional communication skills
• Must be able to prioritize and multitask in a fast-paced environment
• Strong attention to detail and organized
• Problem solver
• Must be proficient in Microsoft Office

If you are not contacted within 14 working days, please consider your application unsuccessful.

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

• Sunday: 11:00 PM – 5:00 AM
• Monday: 11:00 PM – 5:00 AM
• Friday: 12:00 PM – 3:00 PM and 11:00 PM – 5:00 AM (split shift)
• Saturday: 2:00 PM – 11:00 PM
  
  (Tuesdays, Wednesdays, and Thursdays are off days)

PLEASE NOTE

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Job Functions

• Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
• Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
• Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
• Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
• Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
• Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
• Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.

• 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
• Exceptional communication skills
• Must be able to prioritize and multitask in a fast-paced environment
• Strong attention to detail and organized
• Problem solver
• Must be proficient in Microsoft Office

If you are not contacted within 14 working days, please consider your application unsuccessful.

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast-paced team This role requires someone who thrives in a high-energy environment, loves problem-solving, and excels at communication.

You'll be the vital link between facilities and field staff — managing shift coverage, communicating changes in real-time, resolving issues, and building strong relationships with both sides.

Expect plenty of texting, phone calls, and real-time coordination. If you're a natural multitasker who enjoys keeping things running smoothly, this role is for you

PLEASE NOTE

• Working Hours: This role requires you to work US-based hours (EST) Monday to Friday (15h00pm - midnight SAST, subject to change depending on daylight savings).

• Internet (fibre): Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet connection.

• Power backup: Candidates must have a power backup solution to manage loadshedding or power outages.

Key Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

• Strong soft skills — excellent written & verbal communication.
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
• Confident decision-maker with solid logic and reasoning.
• Proactive, organized, and a natural problem-solver.
• Computer literate (MS Office and Outlook).

Added Bonus:

• Experience with U.S. long-term care staffing agencies.
• Previous experience in healthcare staffing.

If you are not contacted within 14 working days, please consider your application unsuccessful.