707 Healthcare Collections jobs in South Africa

Overview

Lead a team of Processing Claims Consultants to ensure the effective validation of already-captured claims. Ensure individual contributors are performing against targets, while reviewing their performance and coaching them to assist in achieving the required operational targets.

• Leadership and Direction: Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organisation's strategy, mission and vision; motivate people to achieve local business goals.
• Performance Management: Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
• Operations Management: Supervise others working within established operational systems by ensuring quality decisions are made regarding the outcome of claims.
• Operational Compliance: Identify within the team instances of non-compliance with the organisation's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
• Data Collection & Analysis: Collate and analyse claims processing data using pre-set tools, methods and formats. Involves working independently. This may involve identifying trends regarding the customer experience.
• Customer Management (Internal): Help senior colleagues manage client and customer relationships by using relevant client systems.
• Document Management: Create and ensure compliance with a company wide document management system.
• Administration: Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues.
• Correspondence: Respond to escalated requests using telephonic conversation or emails (internal and external).

• Grade 12/ SAQA Accredited Equivalent (Essential)
• FAIS Regulatory Qualification (Essential)
• RE 5 (Essential)
• Relevant 3 year Business or insurance industry related degree / diploma in management (Advantageous)
• Class of Business Certification (Essential)
• STI Qualification (Essential)
• RE 1 (Advantageous)

• 3 or more years Financial Services industry experience within a call centre environment (Essential)
• STI experience (Essential)
• 2 or more years Claims Experience (Essential)
• 1 or more years experience of supervising and directing people and other resources to achieve specific end results (Essential)

• Mid-Senior level

• Full-time

• Finance and Sales

• Insurance

Johannesburg, Gauteng, South Africa

Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

About the Client

Sailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

Role Overview

The client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces.

Key Responsibilities

• Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie

• Monitor claim status, correct errors, and follow up proactively to ensure prompt payment

• Analyze and resolve claim denials and rejections, coordinating with clinicians when needed

• Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems

• Maintain clean and up-to-date patient insurance and billing records

• Prepare regular reports on claim status, aging, denial trends, and reimbursement performance

• Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking

• Collaborate closely with clinical operations to ensure documentation and coding compliance

• Continuously identify and recommend improvements to billing workflows and documentation processes

Qualifications

• 2+ years of experience in medical billing, revenue cycle management, or healthcare finance

• Experience working with behavioral health or telehealth organizations strongly preferred

• Familiarity with Medicare billing requirements is a significant plus

• Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)

• Advanced Excel skills, including pivot tables and advanced formulas

• Exceptionally detail-oriented, organized, and thorough

• Strong communication skills and ability to collaborate across clinical and operational teams

• Comfortable working in a fully remote, fast-growing startup environment

Why Join Them?

• Help build the operational backbone of a mission-driven healthcare startup

• Work alongside a dedicated team of professionals improving access to geriatric mental health care

• Competitive compensation and benefits

• Opportunity for growth and expanded responsibility as the company scales

The AR Team Lead is responsible for leading the accounts-receivable function to secure cash, reduce credit risk and optimise working capital. This is a hands-on leadership role that combines credit management, collections, reconciliations and process ownership for the AR ledger and customer onboarding in NetSuite. The AR Team Lead will coach and manage the AR team, drive performance against KPIs and work closely with Sales, Legal and Treasury to protect revenue and reduce days outstanding.

Key responsibilities

• Lead, coach and develop the AR team; allocate work, set targets and conduct performance reviews.

• Own daily cash application, posting of receipts and clearing of customer accounts; ensure accuracy and timely processing in the ERP.

• Drive collections activities against the age analysis to reduce overdue balances while managing commercial relationships and not impeding sales.

• Manage credit risk: review credit applications, recommend credit limits, monitor exposures and initiate escalations (legal / CGIC) where required.

• Oversee customer onboarding checks and documentation in line with Rubicon requirements, POPIA and NCA/CPA compliance.

• Perform and own monthly reconciliations, ensure resolution of customer queries and present reconciled position to Finance on month-end.

• Produce timely and accurate AR reporting (cash receipts, ageing, DSO, disputed items) and provide commentary to Head of Finance.

• Liaise closely with Sales, Collections, Legal and Treasury on disputes, refunds, retention of title, payment plans and escalations.

• Maintain and improve AR processes and controls; lead NetSuite AR configuration/use improvements and automation where appropriate.

• Support month-end and year-end close activities and external audit requests related to AR.

KPIs / success measures

• Days Sales Outstanding (DSO) and reduction trend.

• % of overdue debt collected within target periods.

• Accuracy of postings (reconciliations with zero or minimal reconciling items).

• Time to resolve customer queries / disputes.

• Timeliness of month-end AR reporting and audit readiness.

• Team performance and adherence to SLAs.

Experience, skills & qualifications

• Minimum 7 years' relevant AR / credit control experience, including at least 2 years in a supervisory or team-lead role.

• Strong knowledge of credit management, collections techniques and relevant legislation (NCA, CPA, POPIA).

• Proven experience with an ERP system (NetSuite experience highly preferred) and strong Excel skills.

• Relevant tertiary qualification (BCom Accounting / Finance or equivalent). Credit management or accounting certification advantageous.

• Excellent stakeholder management and negotiation skills; strong commercial acumen.

• High attention to detail, organisational skills, and ability to work to deadlines.

Reporting lines & relationships

• Reports to: Head of Finance / Finance Manager (or Head of AR).

• Direct reports: AR administrators / controllers (size to be agreed).

• Key relationships: Sales, Legal, Treasury, Procurement, Customer Service, External Auditors, CGIC.

Authority

• Day-to-day operational authority for AR activities and collections strategy.

• Authority to recommend credit limits and escalations; payment terms changes subject to delegated approval. Exact delegated financial limits to be confirmed by the Group Finance Manager.

The AR Team Lead is responsible for leading the accounts-receivable function to secure cash, reduce credit risk and optimise working capital. This is a hands-on leadership role that combines credit management, collections, reconciliations and process ownership for the AR ledger and customer onboarding in NetSuite. The AR Team Lead will coach and manage the AR team, drive performance against KPIs and work closely with Sales, Legal and Treasury to protect revenue and reduce days outstanding.

Key responsibilities

• Lead, coach and develop the AR team; allocate work, set targets and conduct performance reviews.
• Own daily cash application, posting of receipts and clearing of customer accounts; ensure accuracy and timely processing in the ERP.
• Drive collections activities against the age analysis to reduce overdue balances while managing commercial relationships and not impeding sales.
• Manage credit risk: review credit applications, recommend credit limits, monitor exposures and initiate escalations (legal / CGIC) where required.
• Oversee customer onboarding checks and documentation in line with Rubicon requirements, POPIA and NCA/CPA compliance.
• Perform and own monthly reconciliations, ensure resolution of customer queries and present reconciled position to Finance on month-end.
• Produce timely and accurate AR reporting (cash receipts, ageing, DSO, disputed items) and provide commentary to Head of Finance.
• Liaise closely with Sales, Collections, Legal and Treasury on disputes, refunds, retention of title, payment plans and escalations.
• Maintain and improve AR processes and controls; lead NetSuite AR configuration/use improvements and automation where appropriate.
• Support month-end and year-end close activities and external audit requests related to AR.

KPIs / success measures

• Days Sales Outstanding (DSO) and reduction trend.
• % of overdue debt collected within target periods.
• Accuracy of postings (reconciliations with zero or minimal reconciling items).
• Time to resolve customer queries / disputes.
• Timeliness of month-end AR reporting and audit readiness.
• Team performance and adherence to SLAs.

Experience, Skills & Qualifications

• Minimum 7 years' relevant AR / credit control experience, including at least 2 years in a supervisory or team-lead role.
• Strong knowledge of credit management, collections techniques and relevant legislation (NCA, CPA, POPIA).
• Proven experience with an ERP system (NetSuite experience highly preferred) and strong Excel skills.
• Relevant tertiary qualification (BCom Accounting / Finance or equivalent). Credit management or accounting certification advantageous.
• Excellent stakeholder management and negotiation skills; strong commercial acumen.
• High attention to detail, organisational skills, and ability to work to deadlines.

Reporting lines & relationships

• Reports to: Head of Finance / Finance Manager (or Head of AR).
• Direct reports: AR administrators / controllers (size to be agreed).
• Key relationships: Sales, Legal, Treasury, Procurement, Customer Service, External Auditors, CGIC.

Authority

• Day-to-day operational authority for AR activities and collections strategy.
• Authority to recommend credit limits and escalations; payment terms changes subject to delegated approval. Exact delegated financial limits to be confirmed by the Group Finance Manager.

visit for Application

Closing Date :

As an Accounts Receivable Officer at Ampath, you will play a key role in ensuring the financial health of our organisation by managing customer accounts with care, accuracy, and professionalism.

Job Description

As an Accounts Receivable Officer at Ampath, you will play a key role in ensuring the financial health of our organisation by managing customer accounts with care, accuracy, and professionalism. From resolving queries to processing transactions and supporting our clients, your work will help maintain the trust and reliability that define our brand. This role is ideal for someone who enjoys working with numbers, solving problems, and contributing to a high-performance team where every detail matters and every interaction counts.

Job Requirements

Role Requirements

To thrive in this role, you will need a Grade 12 or NQF Level 4 qualification with Mathematics and Accounting. These foundational subjects will equip you with the essential knowledge to navigate financial processes confidently and accurately.

We are looking for someone with 1 to 3 years of experience in an accounts receivable/debtors' environment, whether that's in debt collection, a call centre, or a similar customer-facing financial role. If you have worked with accounts and enjoy helping people resolve queries while keeping things running smoothly, you will feel right at home here.

Skill Requirements

This role calls for a strong mix of communication and technical skills. You should be fluent in both English and Afrikaans, comfortable with basic financial concepts like debits and credits, and confident using computer systems. Your ability to type efficiently (35 wpm) and handle numerical calculations with ease will help you stay on top of your tasks and contribute to a well-organised, high-performing team.

Role Impact

In this role, your attention to detail and proactive approach will help ensure that payments are processed accurately, records are kept up to date, and client relationships remain strong. You will be part of a team that values accountability and continuous improvement, where your contributions directly support our financial operations and client satisfaction. Whether you are reconciling accounts, responding to queries, or compiling reports, your work will help drive performance and create a positive experience for both internal teams and external clients. At Ampath, you will be empowered to grow, supported to succeed, and encouraged to bring your best every day.

Employment Equity and Diversity

At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare, and we are proud to create a space where everyone can thrive.

Hours of Work

40 hours per week

Work week

5 days

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We have an exciting opportunity for an Accounts Receivable Clerk to join our growing team. If you are passionate about the technology industry and want to work for a company that aligns with your interests, we might be the place for you! Canonical, and our world-class Ubuntu product, attracts some of the leading talent from around the world. Come and work with exceptional people and kick-start your career in Finance!

Our Finance team is growing and it's a really exciting time to join the team. We are looking for bright, truly motivated people who have a passion for making a difference. You will be seeking an opportunity to drive process improvements and change, input your ideas, grow your career and truly contribute to the team.

Your role will include ensuring accuracy of the A/R ledgers, processing customer invoices in a timely and accurate manner, registering customer payments, dealing with queries effectively and efficiently and maintaining compliance with processes and procedures. You will learn the fundamentals of how finance works in an organisation.

In return, we will provide you with ample opportunity for career development, including offering you support for continuing education and the pursuit of professional Accounting certifications. You will report directly to our Global Controller who will help you develop into the role and guide you through your learnings.

Location: This role will be based remotely in the EMEA region

The role entails

• Maintain accuracy of our A/R ledgers and reconciliation of accounts
• Manage our customer data (names, addresses, etc.), validate and gain approval for new accounts, and maintain our audit record of customer data changes and approvals
• Process our customer invoices in a timely and accurate manner, including entry of invoices into accounting systems and maintain our files in a tidy and organised manner
• Efficiently resolve any problems prior to raising an issue of invoice
• Implement and comply with the Canonical credit control policy
• Maximise cash collection through the effective collection of debts and maintain records to track debt collection through to conclusion
• Ensure payments are received in line with contractual terms
• Help with our month end processes: bank reconciliations and balance sheet reconciliations
• Resolve questions/issues, escalating when appropriate in a timely manner
• Maintain compliance with processes and procedures, recommend corrective action when identified and maintain suitable records to demonstrate compliance

• Exceptional education achievements in an Accounting or Finance subject
• Excellent spreadsheet skills, including pivots, lookups etc.
• Excellent attention to detail, with great organization skills and the ability to meet deadlines
• Great communication skills that you will use when connecting directly with our customers
• A passion for the world of Finance with ambition to progress your career
• Experience using an enterprise level accounting system

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We have an exciting opportunity for an Accounts Receivable Clerk to join our growing team. If you are passionate about the technology industry and want to work for a company that aligns with your interests, we might be the place for you! Canonical, and our world-class Ubuntu product, attracts some of the leading talent from around the world. Come and work with exceptional people and kick-start your career in Finance!

Our Finance team is growing and it's a really exciting time to join the team. We are looking for bright, truly motivated people who have a passion for making a difference. You will be seeking an opportunity to drive process improvements and change, input your ideas, grow your career and truly contribute to the team.

Your role will include ensuring accuracy of the A/R ledgers, processing customer invoices in a timely and accurate manner, registering customer payments, dealing with queries effectively and efficiently and maintaining compliance with processes and procedures. You will learn the fundamentals of how finance works in an organisation.

In return, we will provide you with ample opportunity for career development, including offering you support for continuing education and the pursuit of professional Accounting certifications. You will report directly to our Global Controller who will help you develop into the role and guide you through your learnings.

Location: This role will be based remotely in the EMEA region

The role entails

• Maintain accuracy of our A/R ledgers and reconciliation of accounts
• Manage our customer data (names, addresses, etc.), validate and gain approval for new accounts, and maintain our audit record of customer data changes and approvals
• Process our customer invoices in a timely and accurate manner, including entry of invoices into accounting systems and maintain our files in a tidy and organised manner
• Efficiently resolve any problems prior to raising an issue of invoice
• Implement and comply with the Canonical credit control policy
• Maximise cash collection through the effective collection of debts and maintain records to track debt collection through to conclusion
• Ensure payments are received in line with contractual terms
• Help with our month end processes: bank reconciliations and balance sheet reconciliations
• Resolve questions/issues, escalating when appropriate in a timely manner
• Maintain compliance with processes and procedures, recommend corrective action when identified and maintain suitable records to demonstrate compliance

• Exceptional education achievements in an Accounting or Finance subject
• Excellent spreadsheet skills, including pivots, lookups etc.
• Excellent attention to detail, with great organization skills and the ability to meet deadlines
• Great communication skills that you will use when connecting directly with our customers
• A passion for the world of Finance with ambition to progress your career
• Experience using an enterprise level accounting system

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We have an exciting opportunity for an Accounts Receivable Clerk to join our growing team. If you are passionate about the technology industry and want to work for a company that aligns with your interests, we might be the place for you! Canonical, and our world-class Ubuntu product, attracts some of the leading talent from around the world. Come and work with exceptional people and kick-start your career in Finance!

Our Finance team is growing and it's a really exciting time to join the team. We are looking for bright, truly motivated people who have a passion for making a difference. You will be seeking an opportunity to drive process improvements and change, input your ideas, grow your career and truly contribute to the team.

Your role will include ensuring accuracy of the A/R ledgers, processing customer invoices in a timely and accurate manner, registering customer payments, dealing with queries effectively and efficiently and maintaining compliance with processes and procedures. You will learn the fundamentals of how finance works in an organisation.

In return, we will provide you with ample opportunity for career development, including offering you support for continuing education and the pursuit of professional Accounting certifications. You will report directly to our Global Controller who will help you develop into the role and guide you through your learnings.

Location: This role will be based remotely in the EMEA region

The role entails

• Maintain accuracy of our A/R ledgers and reconciliation of accounts
• Manage our customer data (names, addresses, etc.), validate and gain approval for new accounts, and maintain our audit record of customer data changes and approvals
• Process our customer invoices in a timely and accurate manner, including entry of invoices into accounting systems and maintain our files in a tidy and organised manner
• Efficiently resolve any problems prior to raising an issue of invoice
• Implement and comply with the Canonical credit control policy
• Maximise cash collection through the effective collection of debts and maintain records to track debt collection through to conclusion
• Ensure payments are received in line with contractual terms
• Help with our month end processes: bank reconciliations and balance sheet reconciliations
• Resolve questions/issues, escalating when appropriate in a timely manner
• Maintain compliance with processes and procedures, recommend corrective action when identified and maintain suitable records to demonstrate compliance

• Exceptional education achievements in an Accounting or Finance subject
• Excellent spreadsheet skills, including pivots, lookups etc.
• Excellent attention to detail, with great organization skills and the ability to meet deadlines
• Great communication skills that you will use when connecting directly with our customers
• A passion for the world of Finance with ambition to progress your career
• Experience using an enterprise level accounting system

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.