15 Healthcare Administrators jobs in South Africa

Duties and Responsibilities

• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Maintaining a clean reception area.
• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Assist with phone, email or SMS to patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files and confirmation of appointments for following days.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on Elixir Live for new patients.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc.)
• Manage hospital admissions and authorizations thereof.
• Accept money (cash or card) and receipting thereof.
• Allocate patient payments.
• Submit billing instructions to billing person.
• Liaise with contractors such as billing person, hospital labor ward, maternity ward, theatre, IT specialists, Suppliers etc.
• Assist the doctor with all office admin related tasks.

Qualification and Requirements:

• Matric
• At least 4 years' experience in a similar medical receptionist position is essential.
• Medical Receptionis experience in a Gynaecologist Rooms or GP Rooms will be and added advantage.
• Experience with medical billing (in-rooms).
• Basic understanding of Tariff and ICD10 codes.
• Computer literate.
• Experience with medical software (Elixir Live) will be advantageous.

Skills and attributes:

• Strong interpersonal skills.
• Well-presented and professional.
• Professional communication skills.
• Ability to work under pressure.
• Ability to work independently as well as within a team.
• Attention to detail.
• Strong organizational skills.
• Ability to multitask.
• Dependable & reliable.

Job Type: Permanent

Ability to commute/relocate:

• Bryanston, Gauteng 2196: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Medical Receptionist experience in a Gynaecologists' Rooms or GP Rooms will be and added advantage.

Location:

• Bryanston, Gauteng 2196 (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Expected Start Date: 2025/12/01

Listing reference:

Listing status: Online

Apply by: 15 September 2025

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Gauteng

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

We are seeking to appoint a Medical Aid Administrator who is: passionate about providing patient-centred services and able to build customer loyalty. This role be based in our 24hr Pharmacy in Bassonia.

Job description

Key Responsibilities:

• Coordinate with medical aid schemes in assisting with chronic authorisations, medication advances, and special claims for customers
• Ensure timely and accurate processing of medical aid claims
• Liaise effectively with doctors, pathologists, and other healthcare professionals to resolve queries and secure authorisations
• Communicate any co-payments, levies, or shortfalls clearly and professionally to customers
• Maintain accurate records and documentation of all claim-related activities
• Ensure compliance with medical aid policies, legislation, and company procedure
• Manage and resolve customer complaints with empathy and professionalism
• Guide customers on medical aid benefits and processes
• Support pharmacists, assistants, and management with any medical aid-related administrative functions
• Open Debtor Accounts (possibly assist blisterpacking department – with opening accounts by liaising with debtors dept)

Minimum requirements

Qualifications & Experience:

• Matric certificate (Grade 12)
• Further Education and Training Certificate Pharmacist Assistance
• Minimum of 2 years' experience in medical aid or healthcare administration
• Minimum 1 year in the role of Pharmacist Assistant Post Basic
• Strong understanding of medical aid schemes and claim processes

Skills and Abilities:

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Attention to detail and accuracy in data handling
• Ability to work independently and as part of a team
• Ability to work under pressure in a fast-paced retail pharmacy environment
• Proficiency in the pharmacy system and Microsoft Office Suite
• Problem-solving skills and the ability to handle confidential information discreetly

Competencies:

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Planning and Organising

We are looking for a hardworking, enthusiastic, and friendly Medical Receptionist to join our busy practice in the City Bowl area. We welcome applicants with a hands-on attitude who work well with others but use their own initiative and are eager to learn and perform to the best of their abilities. If you think this position would suit you, we encourage you to apply.

Requirements:

• Matric Qualification essential
• Administration experience is essential
• Excellent customer service, telephonic and face to face communicative skills
• Experience working with Elixir Live would be advantageous
• Working with Microsoft office is essential (Word, Excel etc.)
• Fluent in English and/or Afrikaans
• Valid driving license and reliable transport is desirable
• Medical terminology/knowledge and understanding
• Excellent Literacy skills
• ICD-10 coding experience is desirable
• Understanding Medical Aid processing and claim queries
• Excellent time management and organization skills
• Excellent personable skills (sympathy, empathy and caring nature)

Responsibilities

• General administrative duties, filing, scanning and attending to emails
• Billing, quoting, invoicing, statements, medical aid and account enquiries
• Ability for maintaining a caring and empathetic response to patients even in occasionally difficult and demanding engagements
• Manage appropriate time keeping of patient appointments on diary
• Assist with the maintenance of a clean and neat reception area and workplace
• Update files of correct patient information by obtaining, recording and uploading onto Elixir Live and Health1 systems
• Assist with stock control and ordering office and medical supplies when needed
• Maintain a calm demeanor to assist patients in distress or any emergencies that may arise
• Accounting duties including debt management as well as medical aid reconciliation
• Punctual and organized with a forward-thinking approach
• Weekend work (One Saturday a month from 08h30)

Job Types: Full-time, Permanent

Work Location: In person

We are seeking an assertive, highly organized Team Leader to guide a case management team in the healthcare and insurance sector. This role requires someone who is both a strong people manager and a disciplined, results-driven leader someone who ensures cases move forward with precision, urgency, and accountability.

Beyond process oversight, this leader must be able to think critically, apply judgment in complex situations, and actively develop the team through training and coaching.

• Lead, mentor, and evaluate a team of case managers and support staff.
• Drive accountability, ensuring every case is handled accurately, on time, and to the highest standard.
• Act as the primary escalation point for clients, clinics, and insurance providers.
• Design and deliver training to upskill team members and ensure consistent standards.
• Use strategic judgment to resolve issues quickly and effectively, even when clear procedures dont exist.
• Set clear expectations, monitor performance, and provide coaching for continuous improvement.
• Streamline workflows to increase efficiency and client satisfaction.
• Represent the team in client meetings and management reviews with confidence and professionalism.

• 5+ years experience in healthcare administration, insurance verification, or case management.
• 2+ years in a leadership, supervisory, or operations role.
• Proven experience training, coaching, and developing staff.
• Strong knowledge of case management processes, insurance workflows, and compliance requirements.
• Demonstrated success in problem-solving and decision-making under pressure.
• Excellent communication skills, with the ability to influence and guide both clients and staff.

• Proactive, disciplined, and detail-oriented, with a nothing slips through the cracks mindset.
• Thinks strategically, trains effectively, and develops others to reach higher performance levels.
• Confident holding others accountable while motivating them to excel.
• Thrives under pressure and maintains a structured, solution-focused approach in all situations.

Job Title: Medical Aid Administrator – Healthcare/Vitality

Location: Pretoria, Gauteng, and Tygervalley, Cape Town

Job Purpose:

The Medical Aid Administrator will be responsible for handling all administrative tasks and functions related to the healthcare department. This role requires accuracy, efficiency, and strong client service skills, as it involves dealing with policy administration, claims handling, and direct interaction with both clients and medical aid companies.

Job Context:

The Medical Administration Specialist plays a key role in supporting the healthcare division by managing and processing new policy applications, broker appointments, amendments, and cancellations. This position involves ensuring that all health policy documentation is complete, accurate, and regularly updated.

The role also requires liaising with medical aid providers to facilitate policy changes, renewals, and underwriting requirements, while ensuring compliance with industry regulations and company procedures. In addition to processing and managing medical aid claims, the specialist will serve as a point of contact for clients, addressing queries and providing guidance on healthcare-related policies.

Maintaining accurate records of policies, client correspondence, and medical aid interactions is a critical part of this role. The specialist will also support management with reporting, performance reviews, and the smooth running of healthcare administration functions.

Key Requirements

• Grade 12 (Matric)
• 1–2 years' experience in medical administration or healthcare support or Vitality (preferred)
• Fluent in English and Afrikaans (fully bilingual)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with high attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Ability to maintain confidentiality and handle sensitive information professionally
• Reliable, accountable, and deadline-driven
• Ability to perform well under pressure in a fast-paced environment

Additional Skills

• Energetic, professional, and approachable demeanor
• Diligent and self-motivated
• Strong problem-solving skills with the ability to resolve queries effectively
• Adaptable and able to navigate challenging or stressful situations with composure
• Willingness to learn and continuously develop within the role

Key Responsibilities

• Manage and process new medical aid policy applications, broker appointments, amendments, and cancellations.
• Liaise with medical aid companies regarding policy changes, renewals, underwriting requirements, and client queries.
• Ensure accuracy and completeness of all healthcare-related documentation and update records promptly.
• Communicate outstanding requirements to clients, advisers, or medical aid providers.
• Provide professional and efficient customer service by handling client queries, offering policy information, and resolving issues.
• Process and manage all types of medical aid claims within required timelines.
• Maintain accurate, up-to-date records of policies, client files, and correspondence.
• Collaborate with the medical aid team to provide effective administrative support to advisers and management.
• Prepare and submit reports on medical aid operations, claims status, and client appointment files.
• Ensure compliance with medical aid regulations, company procedures, and confidentiality standards.
• Manage personal professional development and remain updated on medical aid procedures, benefits, and regulations.
• Attend monthly performance meetings with the Chief Operations Officer and Executive Head: Vitality.
• Contribute to process improvement by identifying administrative gaps and recommending solutions.

Job Type: Full-time

Work Location: In person

About the Role

We are seeking a detail-oriented and proactive
Employee Benefits & Medical Aid Administrator
to join our team. This role will be responsible for managing the administration of employee benefits, with a strong focus on medical as well. You will serve as the key liaison between employees, medical aid providers, and internal HR, ensuring seamless and efficient benefit administration.

Key Responsibilities

• Administer employee benefits programs, with emphasis on medical aid, retirement funds, and risk benefits.
• Manage onboarding and terminations for benefits, ensuring timely and accurate processing.
• Act as the first point of contact for employee queries related to medical aid and benefits.
• Liaise with medical scheme providers, brokers, and insurers regarding membership updates and escalations.
• Ensure compliance with legislative requirements and company policies.
• Prepare and maintain accurate benefits records and reports.
• Assist in the annual review and renewal process for employee benefits.
• Support HR with benefit-related communication and employee education initiatives.

Requirements

• Matric / Grade 12 (essential).
• Relevant tertiary qualification in HR, Employee Benefits, or Administration (advantageous).
• Minimum of
  2–3 years' experience
  in medical aid or employee benefits administration.
• Strong knowledge of
  medical aid schemes, employee benefits, and relevant legislation
  .
• Excellent communication and interpersonal skills.
• High attention to detail and strong administrative ability.
• Proficient in
  MS Office Suite (Excel, Word, Outlook)
  .

What We Offer

• Exposure to a dynamic HR and employee benefits environment.
• Opportunities for professional development.
• Supportive and collaborative team culture.

If you are passionate about employee wellbeing, thrive in a structured environment, and have strong administrative expertise in
medical aid and employee benefits
, we would love to hear from you

La Vie is a rapidly growing private group of sub-acute hospitals and frail-care facilities dedicated to providing the highest quality, personalized care to every patient in a supportive environment.

We are seeking a proactive and organized Administrator to assist with various functions within the hospital. The ideal candidate will be comfortable with both patient-facing tasks and back-office administration, including handling medical aid processes.

Key Responsibilities

Medical Aid Administration

• Manage admission and discharge documentation.
• Obtain medical aid pre-authorizations and ensure approvals are in place.
• Communicate clinical status updates to medical aids.
• Assist with claims submissions and follow up on rejections or queries with medical aids.
• Assist patients and families with understanding their medical aid benefits and account queries.

Debtors & Creditors

• Assist with debtors' accounts and collections.
• Reconcile creditor accounts and process supplier invoices.

Front Office & Patient Support

• Act as the first point of contact for patients, families, doctors, and funders.
• Handle reception duties, calls, and general correspondence.
• Provide administrative support to the clinical team.

Stock & Facility Support

• Assist with ordering and checking stock.
• Support the Hospital Manager with scheduling and day-to-day admin tasks.

Requirements

• Strong communicator with a pleasant welcoming personality.
• Previous experience in administration, preferably in a healthcare or hospital environment.
• Familiarity with medical aid processes (authorizations, claims, rejections).
• Proficiency in Excel and experience with GoodX, or Sage Accounting is advantageous.
• Strong communication skills and a professional, patient-centered approach.
• Ability to multitask and manage time effectively in a busy environment.

Job Type: Full-time

Pay: R10 000,00 - R20 000,00 per month

Application Question(s):

• What are your salary expectations?

Experience:

• Administration: 2 years (Required)

Language:

• Afrikaans (Required)

Work Location: In person

Job Description: K3 SAP Healthcare Consultant on Patient Management & Patient Billing
(Full-time, dedicated position) (Prev I.S.H. and )

Position Overview

We are seeking an experienced K3 SAP Healthcare (PM & BP) Consultant to join our SAP team. In this role, you will specialize in implementing, configuring, and optimizing SAP's Industry Solution for Healthcare and its medical extension for hospital and clinical environments. You will collaborate with cross-functional teams to integrate these modules with other SAP components and external systems, ensuring seamless operations in patient administration, clinical workflows, and resource management. This position requires deep expertise in healthcare industry standards and the ability to deliver solutions that enhance patient care efficiency while complying with regulatory requirements.

The ideal candidate will have hands-on experience in SAP healthcare implementations, with a focus on process design, system configuration, and stakeholder engagement. This is a full-time role based in Gauteng.

Key Responsibilities

Requirements Gathering and Analysis
: Conduct customer workshops to gather business requirements, perform gap analysis, and design solutions aligned with best practices and healthcare industry standards.

System Configuration and Implementation
: Provide extensive hands-on functional configuration in SAP Healthcare (PM & PB) modules, including clinical workstation, service management, Computerized Physician Order Entry (CPOE), electronic Medication Administration Record (eMAR), pharmacy, and Materials Management (MM) integration.

Integration Expertise
: Manage integrations between said modules and other SAP modules (e.g., FI/CO, SD, MM) as well as external healthcare systems like Laboratory (LAB) and Radiology (RAD) subsystems.

Development and Testing
: Create detailed functional specifications for ABAP development objects, conduct unit testing, and support end-to-end system testing to ensure reliability and performance.

Project Delivery and Support
: Lead or contribute to multiple SAP Healthcare implementations, including strategy influence, process optimization, and post-go-live support. Troubleshoot issues, train end-users, and ensure compliance with healthcare regulations.

Training:
Creation of Training documentation and presenting the training to the superusers or end users.

Documentation and Innovation
: Develop comprehensive documentation for system design, configurations, and processes. Stay updated on SAP innovations like Smart-UI, EMR, and Fiori for mobile applications to enhance solution adaptability.

Required Qualifications

Education:
Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field.

Experience:

5+ years in SAP consulting, with at least 3 years focused on SAP Healthcare implementations (configuration) in healthcare settings.

Proven track record of delivering multiple SAP Healthcare solutions, including integration with clinical systems.

Technical Skills:

Deep knowledge of SAP Healthcare core functionalities.

Expertise in SAP integration tools and methodologies; familiarity with ABAP development is a plus.

Experience with healthcare-specific processes and standards (e.g., HL7 interfaces, regulatory compliance).

Soft Skills:

Strong analytical and problem-solving abilities; excellent communication for workshops and stakeholder management; ability to work in fast-paced, project-driven environments.

Certifications:

SAP Certified Application Associate in SAP Procurement or equivalent; additional qualifications in SAP Healthcare or related modules preferred.

Preferred Qualifications:

Knowledge of emerging SAP technologies such as SAP S/4HANA for healthcare.

Project management experience (e.g., PMP certification) for leading small teams.

If you qualify and is interested, please send: Updated CV, certifications, availability, location, k-level, hourly rate and RSA ID to before Wednesday, 8 October. Please note only shortlisted candidates will be contacted. No communication via Whatsapp and Linkedin. E-mail only. Contractors to be appointed directly on Gijima payroll and not via a 3rd party company.