24 Health Services Manager jobs in South Africa
Emergency Medical Services (EMS) Controller - EST Working Hours (Remote)
Posted 5 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.
We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.
PLEASE NOTE:- Working Hours: EST hours, Monday - Friday
- Work Environment: Remote role for South African citizens only
- Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
- Power Backup: Reliable power backup required to handle load shedding and outages
- Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
- Exceptional speed, attention to detail, and ability to perform under pressure
- Strong computer navigation skills, including MS Office and Outlook
- Organized and resilient—able to stay calm and focused in a fast-paced environment
- Communication skills are less critical than precision, reaction time, and follow-through
- Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
- Calculate ETA and crew availability in real time
- Coordinate with EMS crews to ensure successful execution of runs
- Maintain detailed records of bids and calls
If you are not contacted within 14 working days, please consider your application unsuccessful.
Additional Details:- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service
- Industries: IT Services and IT Consulting
Referrals can double your chances of interview success with ISTA Solutions.
Apply now or set job alerts for "Services Controller" roles.Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa
We’re unlocking community knowledge in a new way, with insights added directly into articles using AI.
#J-18808-LjbffrParamedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts
Posted 20 days ago
Job Viewed
Job Description
Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts page is loadedParamedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted Yesterday job requisition id R25101419
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .
Exemption Status:
Non-ExemptSchedule Details:
Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other WeekendScheduled Hours:
7a-7p/7p-7a and 7-3/3-11/11-7Shift:
4 - Mixed Shift, 12 Hours (United States of America)Hours:
40Cost Center:
10020 - 2366 Emergency Med SvcsUnion:
NAGE (National Association of Government Employees)This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
$5,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply - Talent Acquisition will discuss eligibility with candidates.
Performs all duties and skills related to and in accordance with a virtual inpatient, acute care management program and a Mobile Integrated Health Program.Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT-Paramedic, including responding to requests to examine, assess and stabilize patients at the point of call.
The duties and responsibilities stated are a general summary and not all inclusive.
Major Responsibilities:
Administers skilled, family-centered medical care to individuals from admission to discharge, appropriate to the developmental age of the patient population. Performs patient assessment/reassessment according to standard procedure. Responds to a wide range of emergency situations as required. Assesses, stabilizes, and manages acutely ill patients in accordance with the Massachusetts EMS Pre-Hospital Treatment Protocols. Arranges emergent transport to appropriate facility if deemed necessary. Consults with on-call hospitalist as directed. Delegates appropriately to others in accordance with job description and competency level. Documents patient care according to standard procedure. Ensures quality and continuity of care through collaboration with other healthcare providers. Administers medications, performs treatments, therapies, and operates equipment according to policy and procedure. Assists physician with treatment, procedures and special tests as required or directed. Assumes responsibility for professional growth. Identifies and participates in educational programs to strengthen both clinical and management expertise. Responds to requests for Mobile Integrated Health (MIH) Program. Performs assessment, consults with on-call EMS Physician to determine eligibility for self-care at home or need for transport to Emergency Department. Ensures MIH Vehicle is properly stocked with necessary supplies, equipment, and medications. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.
Position Qualifications:
License/Certification/Education:
Required:
1. Certification as an Emergency Medical Technician-Paramedic by the Massachusetts Department of Public Health.
2. Certification as a Certified Community Paramedic (CP-C) by the International Board of Specialty Certifications (IBSC) within 1 year of acceptance as a condition of employment.
3. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association.
4. Certified in ACLS – Advanced Cardiac Life Support by the American Heart Association.
5. Current, valid, unrestricted driver’s license.
Experience/Skills:
Required:
1. Experienced in accident scene management and control.
2. Demonstrated ability to work well under often stressful situations.
3. Strong organizational and interpersonal skills.
4. Effective oral and written communication skills.
Preferred:
1. Minimum three years of experience in an urban EMS service integrated with a municipal first response system.
2. Previous Mobile Integrated Health Paramedic experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
About UsWho is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.
We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.
#J-18808-LjbffrParamedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts
Posted today
Job Viewed
Job Description
Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts page is loaded Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted Yesterday job requisition id R25101419
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .
Exemption Status:
Non-ExemptSchedule Details:
Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other WeekendScheduled Hours:
7a-7p/7p-7a and 7-3/3-11/11-7Shift:
4 - Mixed Shift, 12 Hours (United States of America)Hours:
40Cost Center:
10020 - 2366 Emergency Med SvcsUnion:
NAGE (National Association of Government Employees)This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
$5,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply - Talent Acquisition will discuss eligibility with candidates.
Performs all duties and skills related to and in accordance with a virtual inpatient, acute care management program and a Mobile Integrated Health Program.Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT-Paramedic, including responding to requests to examine, assess and stabilize patients at the point of call.
The duties and responsibilities stated are a general summary and not all inclusive.
Major Responsibilities:
Administers skilled, family-centered medical care to individuals from admission to discharge, appropriate to the developmental age of the patient population. Performs patient assessment/reassessment according to standard procedure. Responds to a wide range of emergency situations as required. Assesses, stabilizes, and manages acutely ill patients in accordance with the Massachusetts EMS Pre-Hospital Treatment Protocols. Arranges emergent transport to appropriate facility if deemed necessary. Consults with on-call hospitalist as directed. Delegates appropriately to others in accordance with job description and competency level. Documents patient care according to standard procedure. Ensures quality and continuity of care through collaboration with other healthcare providers. Administers medications, performs treatments, therapies, and operates equipment according to policy and procedure. Assists physician with treatment, procedures and special tests as required or directed. Assumes responsibility for professional growth. Identifies and participates in educational programs to strengthen both clinical and management expertise. Responds to requests for Mobile Integrated Health (MIH) Program. Performs assessment, consults with on-call EMS Physician to determine eligibility for self-care at home or need for transport to Emergency Department. Ensures MIH Vehicle is properly stocked with necessary supplies, equipment, and medications. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.
Position Qualifications:
License/Certification/Education:
Required:
1. Certification as an Emergency Medical Technician-Paramedic by the Massachusetts Department of Public Health.
2. Certification as a Certified Community Paramedic (CP-C) by the International Board of Specialty Certifications (IBSC) within 1 year of acceptance as a condition of employment.
3. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association.
4. Certified in ACLS – Advanced Cardiac Life Support by the American Heart Association.
5. Current, valid, unrestricted driver’s license.
Experience/Skills:
Required:
1. Experienced in accident scene management and control.
2. Demonstrated ability to work well under often stressful situations.
3. Strong organizational and interpersonal skills.
4. Effective oral and written communication skills.
Preferred:
1. Minimum three years of experience in an urban EMS service integrated with a municipal first response system.
2. Previous Mobile Integrated Health Paramedic experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
About UsWho is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.
We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.
#J-18808-LjbffrFood Services Manager (Medical Facility), Pretoria
Posted 10 days ago
Job Viewed
Job Description
Food Services Manager (Medical Facility), Pretoria
Our client, a Medical Facility, based in Pretoria East, is seeking to recruit an experienced and dedicated Food Services Manager to lead their food and kitchen department, coffee shop and housekeeping department.
Duties and Responsibilities
- Manage & oversee all aspects of the food services, coffee shop, and housekeeping departments.
- Knowledge of finances, budgeting, procurement and stock control.
- Relevant Clinical knowledge and experience in special diets & menu planning.
- Relevant knowledge in Occupational Health and Safety regulations.
Qualification & Requirements
- A relevant tertiary qualification such as a Diploma in Hospitality Management/Food Technology or a BSc in Food Science.
- A minimum of 5 years of experience in a management role, preferably within a hospital / therapeutic environment.
- Proven expertise in financial reporting, stock control, and staff management.
- In-depth knowledge of health, hygiene, and safety regulations.
- Excellent communication and interpersonal skills.
- Must have a valid driver's license and own transport.
Hours
- Monday - Friday, 08h00 - 17h00
- Overtime as required
Appointment
ASAP
Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful
#J-18808-LjbffrEXECUTIVE - GOVERNANCE COMPLIANCE AND LEGAL SERVICES at MEDICAL SCHEME
Posted 6 days ago
Job Viewed
Job Description
To provide leadership and strategic direction to the Governance, Compliance & Legal Services Department regarding legal, governance, and organizational compliance with legislative, regulatory, and policy requirements, as well as other duties assigned by the Executive or Board of Trustees.
Strategy, Planning, and Execution- Contribute to the development and review of the Scheme's strategic plan.
- Develop operational plans aligned with the Scheme's strategic goals.
- Develop compliance management strategies, governance frameworks, and related policies.
- Create compliance plans and oversee their implementation.
- Participate in the development of long-term operational plans as a member of the Executive team.
- Provide legal advisory services to various units, including the Board and its committees.
- Handle legal tasks, litigation, and disputes, advising on appropriate actions.
- Review legal documents, conduct legal research, and provide solutions.
- Manage contract drafting, negotiation, and contract management systems.
- Advise on contractual and policy compliance matters.
- Lead litigation management, including representation at regulatory authorities and CCMA.
- Support legal aspects of projects initiated by other departments.
- Generate reports for the Board and committees.
- Maintain an effective compliance system within the Scheme.
- Define and review the Scheme's compliance policies and universe.
- Identify risks, develop mitigation strategies, and monitor compliance.
- Report non-compliance issues and facilitate training to promote a compliance culture.
- Assist in amendments of Scheme rules and liaise with external stakeholders on compliance matters.
- Participate in Board activities, prepare reports, and track decision implementation.
- Develop and review governance documents and conduct governance training.
- Assist in organizing the Annual General Meeting and manage secretariat services.
- Manage the department's operational budget and monitor expenditures.
- Provide financial reports and ensure budget compliance.
- Liaise with regulators and represent the Scheme at tribunals.
- Support the Scheme's business units with legal and compliance expertise.
- Lead and develop the team, manage staffing and succession planning.
- Oversee performance management and foster a high-performance culture.
- LLB/BA Law; postgraduate qualification in compliance or governance is advantageous.
- At least 10 years in Legal, Risk, and Compliance, with 5+ years in senior management.
- Minimum 5 years' experience in the Medical Aid or Financial Services Industry.
- Legal Degree
- Extensive knowledge of the Medical Aid Industry and Legal Risk and Compliance.
Mgr , Clinical Data Management
Posted today
Job Viewed
Job Description
Job Overview
Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.
Essential Functions
• Manage a team of professional Data Management staff. Size of team could vary from 5+ upwards -15, depending on the Data Management Function. Define and prioritize resource requirements and manage resource assignments across projects. Directly responsible for utilization of staff. Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and documents performance. Propose salaries, promotion and termination actions. Actively contribute to recruitment of new staff. Implementation of department/office objectives. Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers. Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency. Participate in the development and implementation of new processes and technology. Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff. Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses. Attend customer meetings and lead discussions of project requirements and strategic planning. Understand scope of work, budget, and scope assumptions. Identify out-of-scope work and provide revised costs with supporting documentation. Ensure project milestones are met according to agreed upon timelines. Actively manage quality throughout project. May be Project Manager/Project Lead for a major study or a series/group of studies. Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work
• appraising performance and guiding professional development
• rewarding and disciplining employees
• addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Qualifications
• Bachelor's Degree Clinical, biological or mathematical sciences or related field, or nursing qualification Req
• 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.
• Advanced knowledge of Data Management processes and systems. Solid understanding of clinical drug development process. Excellent written and oral communication skills. Proven leadership skills. Excellent organizational skills and demonstrated ability to manage projects. Effective problem-solving skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Advanced knowledge of Data Management processes and systems. Solid understanding of clinical drug development process. Excellent written and oral communication skills. Proven leadership skills. Excellent organizational skills and demonstrated ability to manage projects. Effective problem-solving skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients.
#LI-HELENSCHOLTZ
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
#J-18808-LjbffrMgr , Clinical Data Management
Posted 3 days ago
Job Viewed
Job Description
Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.
**Essential Functions**
- Manage a team of professional Data Management staff. Size of team could vary from 5+ upwards -15, depending on the Data Management Function. Define and prioritize resource requirements and manage resource assignments across projects. Directly responsible for utilization of staff. Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and documents performance. Propose salaries, promotion and termination actions. Actively contribute to recruitment of new staff. Implementation of department/office objectives. Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers. Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency. Participate in the development and implementation of new processes and technology. Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff. Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses. Attend customer meetings and lead discussions of project requirements and strategic planning. Understand scope of work, budget, and scope assumptions. Identify out-of-scope work and provide revised costs with supporting documentation. Ensure project milestones are met according to agreed upon timelines. Actively manage quality throughout project. May be Project Manager/Project Lead for a major study or a series/group of studies. Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work
- appraising performance and guiding professional development
- rewarding and disciplining employees
- addressing employee relations issues and resolving problems. Approve actions on human resources matters.
**Qualifications**
- Bachelor's Degree Clinical, biological or mathematical sciences or related field, or nursing qualification Req
- 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.
- Advanced knowledge of Data Management processes and systems. Solid understanding of clinical drug development process. Excellent written and oral communication skills. Proven leadership skills. Excellent organizational skills and demonstrated ability to manage projects. Effective problem-solving skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Advanced knowledge of Data Management processes and systems. Solid understanding of clinical drug development process. Excellent written and oral communication skills. Proven leadership skills. Excellent organizational skills and demonstrated ability to manage projects. Effective problem-solving skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients.
#LI-HELENSCHOLTZ
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Be The First To Know
About the latest Health services manager Jobs in South Africa !
Benefit Management Clinical Analyst
Posted 7 days ago
Job Viewed
Job Description
Position: Benefit Management Clinical Analyst
Salary: Market related
Location: Centurion
Job type: Permanent
Industry: Pharmaceutical Benefit Management
Reference Number: CWR.MS.BMCA.23052025
COMPANY DESCRIPTION:
Our client is a South African pharmaceutical benefits management (PBM) organization and specialise in electronic claims processing and the management of medicine benefits. They are looking for a Benefit Management Clinical Analyst (Data Analyst) to join their Benefits Management department.
JOB DESCRIPTION:
To critically analyse and report on client specific data, consult with clients regarding medicine expenditure, benefit design and industry trends.
MAIN DUTIES & RESPONSIBILITIES:
Reporting
- Collect, clean, analyse and visualise data from various sources using advanced Excel and other BI models
- To develop reports and presentations for clients regarding their medicine utilisation and expenditure based on SLA or other client specific requirements
- To check and analyse reports created prior to distribution to clients
- To compile and communicate internal reports and analytics according to business decision requests/requirements
- To compile ad hoc reports for clients based on client request
Analysis and Consultation
- To consult internally with relevant departments regarding best practices and recommendations to clients (documentation and data analysis) to provide quality solutions to client specific needs
- To provide training regarding data analysis platforms (BI models) to internal and external clients
- To present findings and possible Benefit Design recommendations to clients, as and when required, which will address client marketing and financial positioning according to industry standards
- To help and guide colleagues relating to the clinical interpretations of reports and for presentation purposes
Research and Development
- To co-author (edit and audit, graphics) the annual publication (Company’s Medicine Review) to the industry to raise awareness of the Company brand
- Analyse data and provide support to the Pharmaceutics and Therapeutics committee (PTC) to enable funding decisions
- To attend and participate in various industry forums to stay abreast of clinical advancements and emerging trends, ensuring the implementation of best practices within the Company as well as to provide relevant information and insights during discussion
General Administration:
- To help according to operational and departmental needs
EDUCATIONAL REQUIREMENTS:
- Grade 12
- BPharm Degree (Master’s Degree will be advantageous)
- Registered with the SA Pharmacy Council
EXPERIENCE AND SKILLS REQUIRED:
- Proven working experience with data in various forms and on applicable platforms
- Minimum 3 years’ experience in the health care, medical aid industry or research
- Microsoft Office with Excel Advanced
- Valid driver’s license and own vehicle
- Knowledge and ability to work with BI models, e.g., Qlik Sense.
- Excellent verbal communication, presentation- and writing skills
- Ability to work with deadlines and managing client expectations
- Ability to deal with conflict and good time management
- Analytical and detail orientated
- Apply clinical and healthcare industry knowledge to analyses
- Capable of using initiative within scope of responsibilities
- Ability to work independently and in a multidisciplinary team
- Ability to establish and maintain effective working relationships with co-workers, managers, and clients
- Adaptable and flexible
- Critical thinking
TO APPLY FOR THE POSITION, PLEASE FOLLOW THE LINK BELOW:
POPIA
By Submitting your CV, you confirm that:
- We may retain your personal information in our database for future matching.
- We may contact you when suitable opportunities arise.
- The information you have provided to us is true, correct and up to date.
We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.
#J-18808-LjbffrBenefit Management Clinical Analyst
Posted today
Job Viewed
Job Description
Position: Benefit Management Clinical Analyst
Salary: Market related
Location: Centurion
Job type: Permanent
Industry: Pharmaceutical Benefit Management
Reference Number: CWR.MS.BMCA.23052025
COMPANY DESCRIPTION:
Our client is a South African pharmaceutical benefits management (PBM) organization and specialise in electronic claims processing and the management of medicine benefits. They are looking for a Benefit Management Clinical Analyst (Data Analyst) to join their Benefits Management department.
JOB DESCRIPTION:
To critically analyse and report on client specific data, consult with clients regarding medicine expenditure, benefit design and industry trends.
MAIN DUTIES & RESPONSIBILITIES:
Reporting
- Collect, clean, analyse and visualise data from various sources using advanced Excel and other BI models
- To develop reports and presentations for clients regarding their medicine utilisation and expenditure based on SLA or other client specific requirements
- To check and analyse reports created prior to distribution to clients
- To compile and communicate internal reports and analytics according to business decision requests/requirements
- To compile ad hoc reports for clients based on client request
Analysis and Consultation
- To consult internally with relevant departments regarding best practices and recommendations to clients (documentation and data analysis) to provide quality solutions to client specific needs
- To provide training regarding data analysis platforms (BI models) to internal and external clients
- To present findings and possible Benefit Design recommendations to clients, as and when required, which will address client marketing and financial positioning according to industry standards
- To help and guide colleagues relating to the clinical interpretations of reports and for presentation purposes
Research and Development
- To co-author (edit and audit, graphics) the annual publication (Company’s Medicine Review) to the industry to raise awareness of the Company brand
- Analyse data and provide support to the Pharmaceutics and Therapeutics committee (PTC) to enable funding decisions
- To attend and participate in various industry forums to stay abreast of clinical advancements and emerging trends, ensuring the implementation of best practices within the Company as well as to provide relevant information and insights during discussion
General Administration:
- To help according to operational and departmental needs
EDUCATIONAL REQUIREMENTS:
- Grade 12
- BPharm Degree (Master’s Degree will be advantageous)
- Registered with the SA Pharmacy Council
EXPERIENCE AND SKILLS REQUIRED:
- Proven working experience with data in various forms and on applicable platforms
- Minimum 3 years’ experience in the health care, medical aid industry or research
- Microsoft Office with Excel Advanced
- Valid driver’s license and own vehicle
- Knowledge and ability to work with BI models, e.g., Qlik Sense.
- Excellent verbal communication, presentation- and writing skills
- Ability to work with deadlines and managing client expectations
- Ability to deal with conflict and good time management
- Analytical and detail orientated
- Apply clinical and healthcare industry knowledge to analyses
- Capable of using initiative within scope of responsibilities
- Ability to work independently and in a multidisciplinary team
- Ability to establish and maintain effective working relationships with co-workers, managers, and clients
- Adaptable and flexible
- Critical thinking
TO APPLY FOR THE POSITION, PLEASE FOLLOW THE LINK BELOW:
POPIA
By Submitting your CV, you confirm that:
- We may retain your personal information in our database for future matching.
- We may contact you when suitable opportunities arise.
- The information you have provided to us is true, correct and up to date.
We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.
#J-18808-LjbffrClinical Data Management Lead, home-based in South Africa
Posted 4 days ago
Job Viewed
Job Description
RESPONSIBILITIES
- Serve as primary point of contact for customer on data management deliverables
- Manage multiple large studies or program of studies (possibly global)
- Provide leadership and senior support to DTLs on multiple large global programs of global studies
- Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
- Lead direct negotiations with customer, e.g., timelines, financial, process, resources
- Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
- Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
- Serve as the escalation point for unresolved data issues
- Ensure appropriate resources are assigned to meet project deliverables
- Create and/or review and sign-off on all data management plan (DMP) documents
- Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
- Serve as Subject Matter Expert (SME)
- Provide leadership and expertise in a specific CDM task or technology
- Independently manage SOW/budget
- Independently bring process improvements and solutions to the CDM team/CDM department
- Lead a focus team or global or local best practice team
- Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
- Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation)
- Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
- Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
- Knowledge of operating procedures and work instructions and the ability to apply them in practice
- Knowledge of Good Clinical Practices and relevant regulatory guidelines
- Excellent communication, interpersonal, customer service, and teamwork skills
- Excellent organizational and problem-solving skills
- Excellent project management skills
- Ability to work independently
- Comprehensive understanding of clinical drug development process
- Ability to establish and maintain effective working relationships with co-workers, managers and customers
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
- Around 7 years direct Data Management experience, including 5 or more years as a CDM project lead; or equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
#J-18808-Ljbffr