257 Health Insurance jobs in South Africa

Overview

MSA Outsourcing Solutions - UK is looking for a meticulous and results-driven Health Insurance Coordinator to join one of our UK based clients. In this role, you will support consultants by managing quotations, liaising with insurers and clients, processing new business and renewals, and ensuring compliance through accurate data management. You'll also assist with underwriting, claims, and general administration, while delivering an excellent client experience both over the phone and via email.

• Process health insurance applications, renewals, and claims efficiently while ensuring compliance with industry regulations
• Maintain accurate records and documentation related to health insurance policies and client interactions
• Communicate with insurance providers to obtain quotes and clarify policy details
• Going to market to obtain quotations from the UK's leading group risk/health insurers
• Collating client facing reports detailing our market research
• Supporting with scheme underwriting and claims by liaising with clients and insurers
• Supporting Consultants process new business and renewals to meet deadlines
• Producing suitability letters for clients detailing our recommendation(s)
• Data migration of client file information for compliance checks
• General administration and helping to answer ad hoc client queries
• Answering group phone calls

• Proven experience in health insurance administration or a similar role
• Knowledge of health insurance products, policies, and relevant regulations
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze information and make informed recommendations
• Proficiency in using software for managing insurance processes and records
• Ability to handle confidential information with professionalism and discretion
• Strong problem-solving skills and the ability to work under pressure
• Minimum of 2 years working within the financial services industry (including group risk and health insurance experience)

MSA Outsourcing Solutions - UK is looking for a meticulous and results-driven Health Insurance Coordinator to join one of our UK based clients. In this role, you will support consultants by managing quotations, liaising with insurers and clients, processing new business and renewals, and ensuring compliance through accurate data management. You'll also assist with underwriting, claims, and general administration, while delivering an excellent client experience both over the phone and via email.

Responsibilities:

• Process health insurance applications, renewals, and claims efficiently while ensuring compliance with industry regulations.
• Maintain accurate records and documentation related to health insurance policies and client interactions.
• Communicate with insurance providers to obtain quotes and clarify policy details.
• Going to market to obtain quotations from the UK's leading group risk/health insurers
• Collating client facing reports detailing our market research
• Supporting with scheme underwriting and claims by liaising with clients and insurers
• Supporting Consultants process new business and renewals to meet deadlines
• Producing suitability letters for clients detailing our recommendation(s)
• Data migration of client file information for compliance checks
• General administration and helping to answer ad hoc client queries
• Answering group phone calls

• Proven experience in health insurance administration or a similar role.
• Knowledge of health insurance products, policies, and relevant regulations.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to analyze information and make informed recommendations.
• Proficiency in using software for managing insurance processes and records.
• Ability to handle confidential information with professionalism and discretion.
• Strong problem-solving skills and the ability to work under pressure.
• Minimum of 2 years working within the financial services industry (including group risk and health insurance experience).

MSA Outsourcing Solutions - UK is looking for a meticulous and results-driven Health Insurance Coordinator to join one of our UK based clients. In this role, you will support consultants by managing quotations, liaising with insurers and clients, processing new business and renewals, and ensuring compliance through accurate data management. You'll also assist with underwriting, claims, and general administration, while delivering an excellent client experience both over the phone and via email.

Responsibilities:

• Process health insurance applications, renewals, and claims efficiently while ensuring compliance with industry regulations
• Maintain accurate records and documentation related to health insurance policies and client interactions
• Communicate with insurance providers to obtain quotes and clarify policy details
• Going to market to obtain quotations from the UK's leading group risk/health insurers
• Collating client facing reports detailing our market research
• Supporting with scheme underwriting and claims by liaising with clients and insurers
• Supporting Consultants process new business and renewals to meet deadlines
• Producing suitability letters for clients detailing our recommendation(s)
• Data migration of client file information for compliance checks
• General administration and helping to answer ad hoc client queries
• Answering group phone calls

Requirements

• Proven experience in health insurance administration or a similar role
• Knowledge of health insurance products, policies, and relevant regulations
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze information and make informed recommendations
• Proficiency in using software for managing insurance processes and records
• Ability to handle confidential information with professionalism and discretion
• Strong problem-solving skills and the ability to work under pressure
• Minimum of 2 years working within the financial services industry (including group risk and health insurance experience)

Job Description

This role reports directly to the Core Life Product Head in FNB Life. The Product Portfolio Lead role offers a unique opportunity to further shape and grow FNB Insures footprint within the Health Insurance Industry. The product portfolio currently comprises of demarcated insurance offerings including Hospital Cash Plan, Gap Cover and Primary Health Insurance.

Hello, future Product Head

Purpose

This role sits within the Core Life Product team. The successful candidate will be expected to lead and deliver sustainable business performance on the Health Insurance Portfolio by driving the formulation and implementation of the FNB Insure strategy. The role holder will be required to align with the overall business model and strategy; collaborating towards the insurance strategy formulation and enabling integration, change and adoption.

Key responsibilities

• Build collaborative working relationships across teams and functional lines to enhance work delivery, collaboration and innovation (Both within FNB Life and across FirstRand group stakeholders)
• Build and retain a high performing team of Product Managers and Product Specialists driving the portfolio growth
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• End-to-end Business casing of any potential growth opportunities available for the portfolio
• Primary focus on retail product management but with the ability to navigate and support implementation of employer group offerings as well.
• Seek out and identify new collaborative partnership opportunities where linked product and/or service offering opportunities are apparent and execute on commercial negotiations, approval processes and enablement
• Control expenditure and identify process improvements to contain and reduce costs
• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Ensure development and continuous value add improvement
• Manages risks in own area of responsibility
• Consume and apply data insights and knowledge to remain strategically responsive and competitive.
• Identify opportunities to expand customer base with potentially profitable customers
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Ensure full understanding of customer needs to deliver a quality service
• Ensure customer service solutions are aligned to the business operational plan, organisational values and service standards
• Communicate how customer service solution will be implemented and secures buy-in
• Ensure product knowledge and advice is technically accurate
• Ensure resolution of customer queries and complaints timeously and ownership of issues
• Analyse customer feedback to help improve customer service
• Conduct competitor analysis to identify opportunities to innovate new value propositions
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey
• Monitor customer feedback reports and align processes to maximise efficiencies
• Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product
• Coordinate and facilitate all approved strategic projects from inception to final execution, including post implementation evaluation
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
• Develop an understanding of risks and risk management approaches
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
• Live the FirstRand promises.

Qualifications and Experience

• Qualification: BSc Actuarial Science, Business science, Mathematics or Statistics equivalent
• Fully qualified Actuary
• An MBA will be advantageous
• 6+ years' experience in a Health insurance environment with experience across both analytics and business facing product management.
• Good understanding of the demarcation regulations within the long and short-term Insurance Act (LTIA and STIA) and an understanding of the Medical Schemes Act
• Provide key insights and stay abreast of shifts in the regulatory and industry component of health insurance and medical scheme industry.
• Medical schemes industry experience is advantageous
• Strong analytical and problem-solving skills
• Good communication and presentation skills
• The ability to adapt and being flexible
• Strong networking and relationship building ability
• Think beyond the requirement and solution for today and the future

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

06/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Location: Benoni, JHB - Southern Suburbs
Type: Permanent, Full Time
Reference: PE -LM-1

Job Summary:
Be responsible for the growth of employers by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential employers to be compliant with the Health Insurance which is administered by National Risk Managers.

• Manage database of all private security registered employers
• D Dup against existing employers on the Health Insurance
• Cold Call companies that are not registered with the Health Insurance
• Dealing with all day-to-day activities that the employer may require
• Conclude company registrations and ensure first premium is received
• Conduct general administrative duties

• Cold Call companies that are not registered with the Health Insurance:
  Ensure companies comply with the Health Insurance and understand that the deduction is regulated and thus mandatory. Follow up on leads provided to you by Management. Ensure that growth and financial targets are met.
• Conclude company registrations and ensure first premium is received:
  Ensure all required documentation to register a company has been received and filed accordingly onto company profile. Upload all evidence of inception date confirmation onto company profile. Capture company information onto the CRM portal.
• Conduct general administrative duties:
  Ensure that the necessary departmental reporting is adhered to. Ensure that companies signed up are fully compliant and that the first month's premiums are received before the company is allocated to a designated Employer Relationship Officer. Accurate reporting of client interactions and demonstrated value added needs to be shown. Perform any other task entrusted by Management.

• Matric

• Excel Skills
• Proficient in written communication skills

• 1 year administrative or cold calling experience
• Understanding that this role requires you to be confident in speaking and emailing your clients

• Monday – Friday 08:00 – 16:30
• Saturday 08:30 - 14:30
• Occasional Overtime and Saturdays

• Excellent customer service skills
• Good listening skills
• Good interpersonal skills
• Excellent communication skills
• Good computer skills
• Exceptional problem-solving skills
• Good organisational skills

• Self-motivated
• Target-driven
• Able to work under pressure
• Well-groomed and presentable
• Work Independently
• Sense of responsibility
• Patience
• Honest, hardworking, and humble

Market related - Monthly

Job category: Insurance Management and Administration

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Tracker’s Sales Department requires a dynamic, resilient, self-motivated Insurance Sales Consultant to promote TRACKER and grow sales in the Insurance Industry - Johannesburg and surrounding areas. The objective is to on-sell Tracker and provide a high level of visibility and support in order to increase installation volumes from this distribution channel.

• Grow Tracker sales via Insurance intermediaries.
• Promote Tracker to the Insurance Industry.
• Provide on-going product information to a portfolio of brokers/administrators/underwriters.
• Implement and manage incentive programmes/marketing opportunities.
• Regular training to Insurance Intermediary staff on all Tracker products and services.
• Weekly/monthly reports, monitor portfolio performance, track trends within the industry.
• Achieve set monthly and yearly targets.
• Attend after hour functions if and when required.
• Attend to necessary administration.
• Identify new business opportunities for Tracker.
• Facilitate process improvements by engaging with internal stakeholders.

Requirements

• Matric with at least 5 x years of “outside” sales experience.
• Good relationship building experience and communication skills on senior levels are essential.
• Excellent presentation & Training skills are essential.
• Relevant brokers/underwriters/insurers/Insurance qualification or industry experience will be advantages.
• Established connections/networks within the insurance industry will be beneficial.
• Must be a mature self-starter.
• Sales & goal driven.
• Able to work within a team.

Company Vehicle, Company cellphone, Medical aid and provident fund

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