31 Head Waiter jobs in South Africa

Who We Need
We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let's GRACE together

WHAT WILL YOU DO?

• Delivering food and drink service through our restaurants
• Make sure our restaurants always look perfect for our guests
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently
• Take responsibility in any part of the operational process
• Have fun and broaden always your horizon

YOUR +sides

• Your german level is on fire
• Your smile is infectious and you treat people as if they were your best friends
• You go the extra mile to make the best first and last impression
• You are a team player and enjoy helping others
• You have a strong interest in hospitality and you are eager to learn
• You can multi-task and work in a fast-paced environment
• You lead with example and pride
• You love to try new things and go a different path
• You like to push your comfort zone to the edge
• Guests always come first to you

WHAT'S IN FOR YOU AT GRACE?

• Become a pioneer for the first hotel opening to happen in 100 years in St. Moritz in this segment
• Fun, collaborative and caring environment where people are put first
• Grace House for talents
• Hands-on learning and training opportunities
• F&B discounts & sporting activities free of charge
• Cool uniform from an international luxury clothing brand
• If needed state-of-the-art accommodation
• And much, much more…

Company Description

tashas, founded in 2005 in Atholl, Johannesburg, currently has 17 locations throughout South Africa as well as many international locations in the Middle East and London. We are a growing company and are always looking for passionate people to join our team.

Role Description

This is a full-time Head Waiter role at tashas located in Sea Point, Cape Town. The Head Waiter will be responsible for overseeing and coordinating the dining room staff, ensuring exceptional customer service, maintaining food and beverage standards, and communicating effectively with the kitchen team.

Qualifications

• Customer Service and Communication skills
• Experience in Food & Beverage and Food Service
• Proficiency in Cooking
• Ability to work in a fast-paced environment
• Strong leadership and organizational skills
• Previous experience in a similar role
• Food safety certification is a plus

The Head Waiter supports the Restaurant Supervisor in all operational and administrative aspects of the restaurant. In the absence of the Supervisor, the Head Waiter assumes full responsibility for the smooth running of the outlet, ensuring excellence in service, staff management, and guest satisfaction.

• Formal waiter training.
• Completed secondary education.
• Minimum of 2 years' experience in a similar role within food & beverage operations.
• Previous leadership experience within an F&B environment is essential.
• Excellent communication, interpersonal, and leadership skills.
• Strong knowledge of service standards, food & beverage products, and hygiene protocols.
• Strong leadership and people management skills.
• Exceptional guest service focus.
• Ability to remain calm and decisive under pressure.
• Attention to detail and commitment to maintaining high standards.
• Strong problem-solving and conflict resolution abilities.

• Supervise adherence to house rules, company policies, and F&B procedures.
• Maintain a visible presence on the floor to support staff and engage with guests.
• Handle guest concerns promptly, discreetly, and effectively.
• Monitor and ensure standards of cleanliness, mise-en-place, hygiene, and staff grooming.
• Conduct pre-service shift briefings and ensure opening/closing checklists are completed.
• Oversee weekly cleaning schedules and operational checklists.

• Train, coach, and mentor staff on service techniques, etiquette, product knowledge, and appearance.
• Ensure staff fully understand menu items, preparation methods, and specials.
• Promote upselling techniques and encourage sales of featured items.
• Conduct regular team briefings and refresher training to maintain service excellence.
• Support the Manager in developing and updating team product knowledge.

• Assist in monitoring financial performance and implement initiatives to improve profitability.
• Recommend pricing or menu changes based on customer feedback and market trends.
• Monitor breakages and implement strategies to reduce costs.
• Maintain accurate records where required by management.

• Communicate effectively with colleagues and other departments to ensure seamless operations.
• Share new or amended procedures with the team in a timely and clear manner.
• Foster a positive and cooperative working environment.

• Carry out additional tasks as assigned by management.
• Ensure all duties are completed prior to restaurant opening or after closing.
• Attend and ensure team participation in scheduled training and development programs.

Department

University of Venda -> Vice Chancellor and Principal -> Deputy Vice Chancellor: Teaching and Learning -> Faculty of Health Sciences

Job Title

FOOD SERVICE MANAGER

Post Level

Grade 8

Job Type

Support - Univen Funded

Closing Date

10/10/2025

Job Requirements

• Bachelor's degree or equivalent in Hospitality Management/Food Service Management/Dietetics/Nutrition.
• At least 4 years of managing food and beverage operations.
• Food service management professional (FMP) accreditation will be an added advantage, but not compulsory.
• A driver's license is a requirement.

Skills and competencies

• Ability to manage in a diverse environment with a focus on client and guest services.
• Knowledge of the South African and industry-specific laws.
• Knowledge of food, food hygiene, and food preparation.
• Good business and commercial acumen.
• Strong leadership and motivating skills.
• Ability to build strong relationships with guests and staff.
• The ability to think quickly, work in stressful circumstances, and stay calm in a crisis.
• Financial, budgeting, and stock-taking skills.
• Sound decision making and problem solving.
• Attention to detail.
• Ability to forecast supplies as needed
• High level of initiative.

Duties:

1. Management of canteen operations

• Draw up plans for the canteen operations for approval by the Executive Dean/ Faculty Manager.
• Manage the implementation of operational plans and ensure that they are achieved.
• Managing inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.

2. Budgetary and cost control

• Draw up budgets for the canteen for presentation to management.
• Manage canteen budgets according to set principles of the budget control in conjunction with the canteen supervisors and chef
• Maintain high turnover in the canteen through sales control measures and ensure that sales records are kept up to date
• Manage stock procurement effectively, making sure that the canteen is adequately stocked all the time
• Managing inventory, stock, and asset register control.
• Payment of suppliers

3. Food Safety Compliance Management

• Develop a food safety management plan
• Perform bi-annual food safety audits
• Ensure quarterly deep cleaning of kitchens and food service areas
• Ensure that quarterly swabs are done in the storerooms, kitchen, and food service areas.
• Ensure that all kitchen processes or food service areas adhere to Hazard Analysis and Critical Control Points (HACCP) principles.
• Ensure compliance with local (municipal by-laws), national (regulation R638), and international standards regarding food safety.
• Ensure regular training of staff/students on food safety practices

4. Training of students

• Ensure that the canteen meets the training needs of the Department of Nutrition through maintaining consistent high standards of food and beverage service, food preparation, health, and hygiene.
• Align strategic objectives of the Department of Nutrition with food and beverage training and operations requirements.
• In collaboration with the Department of Nutrition, prepare a WIL timetable for Nutrition (and Hospitality) students in the operational area.

5. Administration and supervision of staff

• Prepare monthly schedules for all operational areas as well as leave administration for all staff.
• Hiring and managing training and development needs of staff in conjunction with HR/ Faculty Manager to ensure high performance within the canteen
• Ensure the implementation of performance management processes in the unit.
• Supervise allocation of responsibilities to ensure optimum utilisation of human resources.

People are the foundation of our business. Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.

Food Service Ambassador

Stellenbosch | On-site

Fixed-term contract

The main part of your role will be to ensure our guests receive world-class service, award-winning cuisine and memorable experiences at our conference & events, room service, bars, restaurants, and lounge.

As our Food Service Ambassador, you will work in any food and beverage outlet, such as room service, lounge, restaurant and conference & events. Preparing the area for service, warmly welcoming and seating guests, and providing attentive service throughout their dining or conference experience will be part of your role. You will excel at creating personalised guest experiences, skillfully upselling products, and consistently meeting targets.

With your Matric Certificate, you have relevant experience at an upmarket restaurant in a 4* environment. Having worked across multiple functions, you have a background in using Pilotas well as food and beverage service operations skills, and youre able to work shifts. Your neat and professional appearance accompanies excellent communication and selling skills.

To apply, please click the apply button

Please apply by no later than close of business on03 October 2025.

If you have not heard from us within 2 weeks after the closing date of this advert, please deem your application as unsuccessful.

Preference will be given to candidates who meet the requirements of our Employment Equity Plan

We are recruiting for a Food Service Assistant / Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. The barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

Skills and Competencies

• Must be able to work quickly and safely
• Have good communication skills
• Must be able to use simple arithmetic, follow directions, remember orders, read, and write
• Must be able to work as part of a team.

Qualifications

• Grade 12/ Matric
• Must have 3-5 years experience in similar role

• Analyse recipes to assign prices to menu items, based on food and overhead costs.
• Check the quantity and quality of received products.
• Collaborate with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.
• Determine how beverages should be presented, and create decorative displays.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• May be required to assist with any other duties that may be outside scope of responsibility
• Hands on involvement with the focus of improving the cooking and overall standards of meals served
• Introduction of new trends in the industry that will uplift the standards and reduce cost of sales without affecting quality

Career Opportunity – Services Manager (Kommetjie Area)

At
Careserv
, our vision is clear: consistency, integrity, and care in everything we do. We are seeking an experienced
Services Manager
to take full responsibility for one of our key sites in the Kommetjie area.

This role requires a hands-on leader with strong experience in
hospitality and healthcare
, excellent knowledge of
kitchen & housekeeping
, and a passion for people.

Key Responsibilities:

Lead, train, and motivate a team – inspiring ownership the Careserv way

Manage daily operations, budgets, admin, and reporting

Ensure quality food preparation, presentation, and service

Oversee housekeeping standards and operational controls

Build strong client and resident relationships

Drive compliance with policies, procedures, and health & safety standards

Requirements:

• Minimum 3 years' management experience in hospitality/healthcare
• Strong kitchen and housekeeping background
• Relevant tertiary qualification (or equivalent experience)
• Excellent leadership, communication, and problem-solving skills
• Fully computer literate
• Flexible with working hours/shifts
• Own transport – essential

At Careserv, you're not just taking on a role – you're joining a
family
that makes a difference every single day.

To apply, send your CV and cover letter to with the subject line:
Services Manager – Kommetjie Area
.

We are recruiting for a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. It is the responsibility of a food service assistant to ensure that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

• Preparation of high level quality meals, fast foods and sandwiches for branded outlets
• Maintain high hygiene and cleaning standards
• Assist with stock-takes at the unit
• Maintain excellent customer relationships
• Assures that warm, sincere contact is established with all customers
• Consistently provide exceptional customer service in compliance with the highest professional performance standard
• Preparation of each item quickly, but carefully to assure high quality and consistency.
• Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
• Adheres to appropriate standards of behaviour in the work-place.
• To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.

• Excellent customer service
• Excellent communication skills
• Ability to work under pressure
• Experience as a food service assistant

• Matric (Grade 12)