660 Head Of Operations Benelux jobs in South Africa
Strategic Sourcing Consultant: Operations
Posted 3 days ago
Job Viewed
Job Description
- Define own work plan and deliverables, with guidance from the Category Lead.
- Source operations-related goods and services in adherence to the companys Procurement Policy and relevant legislation, including the Broad-based Black Economic Empowerment Act 53 of 2003.
- Source operations-related goods and services, including but not limited to, market research, the preparation of requests for tender/proposal/quotation/information, the evaluation of bids, commercial negotiations, recommendations for supplier awarding, as well as the preparation and presentation of submissions to relevant committees.
- Manage the entire value chain of requisitioning, including the contracting cycle.
- Collate and analyse spend data for the execution of operations category management initiatives and the provision of management information.
- Keep abreast of developments in procurement to ensure the company applies best practices.
- Keep abreast of technological advancements and their effect on the costs of the goods and services to be procured.
- Perform spend analyses and formulate category strategies that will lead to benefits (cost reduction or cost avoidance) without causing supply risks.
- Ensure that the contracts between the company and suppliers are commercially sound.
JOB REQUIREMENTS
- A minimum of a bachelors degree in commerce or supply chain management, or an equivalent qualification; and
- A minimum of five to eight years experience in a procurement or supply chain management environment, of which two to three of those years are related to strategic/complex sourcing.
The following would be an added advantage:
- Chartered Institute of Purchasing and Supply certification.
Business Operations Manager
Posted 11 days ago
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Job Description
Join to apply for the Business Operations Manager role at Remote Recruitment
Join to apply for the Business Operations Manager role at Remote Recruitment
Remote Recruitment is seeking a dynamic and results-oriented Business Operations Manager to oversee and enhance our operational capabilities. In this role, you will play a crucial part in ensuring that our business operations run smoothly and efficiently, while aligning with our strategic growth objectives.
Your expertise in operations management will help us to build robust operational processes, improve productivity, and enhance the overall delivery of our recruitment services.
Key Responsibilities
- Manage daily operational activities and ensure alignment with company goals.
- Develop, implement, and optimize standard operating procedures to increase efficiency.
- Collaborate with cross-functional teams to improve workflows and enhance service delivery.
- Analyze performance metrics and operational data to inform strategic decisions and initiatives.
- Identify opportunities for cost reduction and process improvement.
- Oversee project management initiatives to ensure timely and successful execution.
- Foster a culture of continuous improvement and operational excellence within the team.
Qualifications and Skills
- 5+ years of experience in business operations management or a related field, preferably in the recruitment industry.
- Strong leadership skills with demonstrated experience in managing and developing teams.
- Proficiency in project management and process optimization methodologies.
- Excellent analytical and problem-solving skills, able to leverage data for decision-making.
- Superb communication and interpersonal skills to collaborate effectively across teams and with stakeholders.
- Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus.
- Experience with operational tools and software that enhance productivity and efficiency.
- Ability to adapt to a fast-paced and changing work environment.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management
- Industries Staffing and Recruiting
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Business Development Manager South Manchester Business Development Manager - 0620 - Durban, South Africa Business Development Manager - 0620 - Cape Town, South AfricaCape Town, Western Cape, South Africa $1,600.00-$,800.00 2 weeks ago
Business Development Manager Polyolefins | Focus Infrastructure / Pipe ApplicationsCape Town, Western Cape, South Africa 3 weeks ago
Business Development Manager - 0620 - Johannesburg, South Africa Recruitment: Business Development Manager 35 - 60k base - 100k RAND per month OTE P2P Business Development Manager (MENA/Africa) Business Development Manager - 0620 - Pretoria, South AfricaPretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago
Business Development Manager (Full-Time, Remote) Business Development Manager (Full-Time, Remote)Johannesburg, Gauteng, South Africa 1 month ago
Johannesburg Metropolitan Area 1 month ago
Sales & Business Development Manager - 0629 - Durban, South Africa Sales & Business Development Manager - 0629 - Cape Town, South AfricaCape Town, Western Cape, South Africa 1,600.00- 1,800.00 2 weeks ago
Sales & Business Development Manager - 0629 - Johannesburg, South Africa Sales & Business Development Manager - 0629 - Pretoria, South AfricaPretoria, Gauteng, South Africa 1,600.00- 1,800.00 2 weeks ago
Business Development Manager (Full-Time, Remote)Cape Town, Western Cape, South Africa 3 weeks ago
Business Development Manager- Solar - Africa Business Development Manager- Solar - AfricaCity of Cape Town, Western Cape, South Africa 2 weeks ago
Cape Town, Western Cape, South Africa 2 months ago
Johannesburg, Gauteng, South Africa 5 months ago
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#J-18808-LjbffrBusiness Operations Administrator
Posted 17 days ago
Job Viewed
Job Description
A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.
Duties & ResponsibilitiesResponsibilities:
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
- Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
- Manage stock levels of marketing promotional items and replenish when the need arises.
- Assist with the coordination of client gifts.
- Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
- Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
- Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
- Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
- Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.
Requirements:
- A degree/diploma in Marketing/Communications/Events Management.
- 2-4 years experience in a similar role.
- Some experience in an HR or administrative role.
- Excellent command over the English language.
- Excellent planning and time management skills.
- Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
- Demonstrable ability to multi-task and adhere to deadlines.
- Need to travel monthly to Stellenbosch office.
Please note only shortlisted candidates will be contacted.
Package & RemunerationAnnually
#J-18808-LjbffrBUSINESS OPERATIONS ADMINISTRATOR
Posted 17 days ago
Job Viewed
Job Description
Reference: CPT006910-ST-1
A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams
CAPE TOWN CBD
R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE
- A degree/diploma in Marketing/Communications/Events Management
- 2-4 Years' experience in a similar role
- Some experience in an HR or administrative role
- The candidate will be responsible for a HR Portfolio comprising:
- Professional Staff documentation administration
- Graduate Administration
- Recruitment Administration
- Training & Development Administration
- HR Project Administration and general admin
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
- Manage events in terms of successfully planning and implementing client facing and internal events as needed
- Manage stock levels of marketing promotional items and replenish when the need arises
- Assist with the coordination of client gifts
- Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
- Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
- Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
- Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
- Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
- Excellent command over the English language
- Excellent planning and time management skills
- Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
- Demonstrable ability to multi-task and adhere to deadlines
- Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office
CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.
#J-18808-LjbffrAssociate Business Operations Manager
Posted 11 days ago
Job Viewed
Job Description
Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
Who You Are?
You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights, and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. If that is you, join our team!
Duties
- End-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation
- Creating data-driven recommendations by accessing, analyzing, and synthesizing large data sets
- Problem-solving and solution implementation across multiple departments and teams
- Process design and improvement, particularly for operations at scale
- Working with the product and development teams to drive high-impact improvements
- Cross-functional leadership and engagement across Deel and with senior leadership
- Supporting strategic goal setting and performance management
- Creating and maintaining existing processes, workflows, and organizational tools
- Executing on the Deel’s global expansion strategy across operations, products, and new markets
Requirements
- Have 3+ years of work experience in a fast-paced environment
- Have previous experience in at least one of the following: fast-growth startup, Business Operations role in tech, top-tier management consulting, investment banking, or private equity
- Have a solid track record of achievement – e.g. you have worked in a top-tier company/startup, have quickly assumed responsibilities or have won competitive awards
- Has developed product-led solutions as or in support of product and engineering
- Can break complex problems into smaller, actionable solution steps
- Have a strong analytical foundation with the ability to manipulate and synthesize data
- Are curious by nature and interested in making an impact
- Have excellent written and verbal communication in English
Bonus Points:
- You’re passionate about the future of work
- You have advanced working knowledge of SQL
- You love working with data
- You have experience building consumer/business-facing products where you have to think about customer experience and growth
- You have worked in multiple countries, cultures, and places
- You have experience in competitive sports at a collegiate or professional level
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
#J-18808-LjbffrDirector, Change Management - Business Operations
Posted 2 days ago
Job Viewed
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.
This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
- Provides leadership and guidance to individuals involved in organizational change initiatives.
- Leads strategic transformational change management initiatives.
- Develops a clear vision for organizational change and aligns it with business goals.
- Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
- Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
- Provides strategic guidance to senior leadership on change management methodology and approach.
- Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
- Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
- Acts as a coach for senior leaders/managers in helping them fulfil the role of “change sponsor”.
- Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
- Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.
- Significant proficiency in methodologies, change management principles, and project lifecycle phases.
- Significant understanding of change management challenges, opportunities, methodologies and frameworks.
- Significant understanding of local and international change management methodologies.
- Ability to influence senior leaders/managers and gain buy-in at executive level.
- Excellent analytical and strategic planning capabilities.
- Significant vast expertise in delivering creative and innovative solutions to business challenges.
- Excellent interpersonal and presentation skills.
- Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
- Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).
- Significant experience working on large scale change management projects and programs, ideally in a related working environment.
- Deep Experience gained in a similar leadership role.
- Significant experience leading and managing a change management team, delivering high quality results.
- Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
- Significant experience leading programs that include technology change and adoption.
- Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Business Development and Sales
- Industries IT Services and IT Consulting
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#J-18808-LjbffrDirector, Change Management - Business Operations
Posted 3 days ago
Job Viewed
Job Description
Job title : Director, Change Management - Business Operations
Job Location : Gauteng, Johannesburg Deadline : September 18, 2025 Quick Recommended Links
- Jobs by Location
- Job by industries
Your day at NTT DATA
Key Responsibilities :
To thrive in this role, you need to have :
Academic Qualifications and Certifications :
Required experience :
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About the latest Head of operations benelux Jobs in South Africa !
Director, Change Management - Business Operations
Posted 3 days ago
Job Viewed
Job Description
JOB DESCRIPTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.
This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities :
- Provides leadership and guidance to individuals involved in organizational change initiatives.
- Leads strategic transformational change management initiatives.
- Develops a clear vision for organizational change and aligns it with business goals.
- Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
- Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
- Provides strategic guidance to senior leadership on change management methodology and approach.
- Ensures the development of enterprise-wide change management methodologies and toolkits.Identifies potential risks and develops mitigation strategies.
- Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
- Acts as a coach for senior leaders / managers in helping them fulfil the role of “change sponsor”.
- Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
- Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.
To thrive in this role, you need to have :
Academic Qualifications and Certifications :
Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).
Required experience :
Significant experience working on large scale change management projects and programs, ideally in a related working environment.
Deep Experience gained in a similar leadership role.
Significant experience leading and managing a change management team, delivering high quality results.
Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
Significant experience leading programs that include technology change and adoption.
Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.
Workplace type : Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
#J-18808-LjbffrSenior Business Operations Analyst
Posted 11 days ago
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Job Description
impact.com City of Cape Town, Western Cape, South Africa
Join or sign in to find your next jobJoin to apply for the Senior Business Operations Analyst role at impact.com
impact.com City of Cape Town, Western Cape, South Africa
Join to apply for the Senior Business Operations Analyst role at impact.com
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Senior Manager Talent Acquisition @ impact.com | Recruitment, Tech SavvyOur Company:
At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more.
The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit
Why this role is exciting!
We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.
What you will be doing:
- Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
- Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
- Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
- Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
- Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
- Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
- Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.
Does this sound like you?
- 4-10 years of professional experience
- Experience in Accounting, Financial Operations, Financial Systems, preferred
- Project or Program Management experience
- Strategic thinker with a hands-on approach
- Comfortable working in a fast-paced, ambiguous environment
- Strong interpersonal and influencing skills
- Passion for operational excellence and data driven decision-making
- Hybrid, Casual work environment
- Responsible PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- Training & Development
- Learning the advanced partnership automation products
- Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with 10X fund
- Restricted Stock Units
- Fitness club fee reimbursements
impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI-CapeTown_Hybrid
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance, Accounting/Auditing, and Information Technology
- Industries Software Development, Accounting, and Financial Services
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#J-18808-LjbffrBusiness Operations Consultant: FICA
Posted 17 days ago
Job Viewed
Job Description
My client is seeking a Business Operations Consultant with FICA experience to attend to day-to-day customer queries and to manage and update the product feature backlog and new enhancements and developments, ensuring business unit readiness to support customers. This is a 6-month contract.
Responsibilities- Attending to assigned queries in a timely manner.
- Meeting the set standards and adhering to the SLA’s.
- Liaising with resolver teams to ensure resolution of customer queries.
- Adhering to company set customer standards.
- Communicating adequately with both internal and external stakeholders.
Grade 12
1-2 years’ experience in a banking environment.
1-2 years’ experience in ticket management.
Experience in FICA will be advantageous.
Core competencies, knowledge, and experience:
Presenting and communicating information.
Problem-solving skills.
Project administration.
Ticket management.
Proactive and driven.