2,344 Head Of Operations Benelux jobs in South Africa

• Business Finance:
  • Provide financial insights as a strategic partner to the leadership team
  • Manage long-term routines, setting agendas of LT calls and ensuring contributors have prepared their content.
  • Support CCO’s during selling and execution phases
  • Monitor performance of finance function, seeking out opportunities for improvement.
  • Work with JHB leadership to determine long-term financial goals and targets.
  • Identify and mitigate risks across the administrative functions (HR, IT Ops, etc)
• Operations:
  • Supervision and coordination of several support teams
  • Building and facilities management, managing long-term Real Estate strategy
  • Manage Capex, oversee maintenance planning
  • Handle relationships with landlords/property managers
  • Ensure site safety and security
  • Manage office operations, events, catering, travel
  • Procurement and cost management
  • Manage BBBEE strategy and transformation

• Bachelor’s degree in finance, Business Management or similar
• CA(SA), CIMA or CPA certification beneficial
• 10+ years consulting or business finance experience, with proven expertise in managing teams and leading high-impact, complex projects

Job title: Category Lead: Operations

Location: Head Office, Pretoria

Division: Procurement Division

Department: Financial Services Department

Salary: R700k - R900k p/a

Job requirements

To be considered for this position, candidates must have:

1. Minimum of a bachelor's degree in commerce or supply chain management, or an equivalent qualification; and
2. Minimum of five to eight years' experience in a procurement or supply chain management environment, of which two to three of those years are related to strategic/complex sourcing.
3. CIPS would be added advantage

Brief description

The main purpose of this position is to secure sources of supply and to manage the complex sourcing of operations-related goods and services, including legal, financial advisory, training and other types of consultancy services.

Looking to appoint a candidate with extensive experience in leading cross-functional teams in the execution of strategic sourcing initiatives and tender management processes.

Detailed description

Define own work plan and deliverables, with guidance from the Category Lead.

Source operations-related goods and services in adherence to the Procurement Policy and relevant legislation, including the Broad-based Black Economic Empowerment Act 53 of 2003.

Source operations-related goods and services, including but not limited to, market research, the preparation of requests for tender/proposal/quotation/information, the evaluation of bids, commercial negotiations, recommendations for supplier awarding, as well as the preparation and presentation of submissions to relevant committees.

Manage the entire value chain of requisitioning, including the contracting cycle.

Collate and analyse spend data for the execution of operations category management initiatives and the provision of management information.

Keep abreast of developments in procurement to ensure best practices.

Keep abreast of technological advancements and their effect on the costs of the goods and services to be procured.

Perform spend analyses and formulate category strategies that will lead to benefits (cost reduction or cost avoidance) without causing supply risks.

Ensure that the contracts are commercially sound.

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet