62 Hatch jobs in South Africa
Technical Services Director
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Would you thrive in a role where you can shape the delivery of essential health services across multiple countries? Are you passionate about ensuring high-quality support for survivors of Sexual and Gender-Based Violence (SGBV) and those in need of Mental Health services? Keep reading to learn more about our
Technical Services Director
role.
About Tiko
Tiko inspires futures where girls and young women take charge of their sexual and reproductive choices, with the freedom to shape their lives. Founded in 2014, Tiko is an African nonprofit organization that enhances the potential and fosters the resilience of adolescent girls and young women (AGYW) in Sub-Saharan Africa by addressing the critical "Triple Threat": early pregnancy, HIV, and sexual and gender-based violence (SGBV). Tiko has developed its own unique girl-centric technology platform to unite an ecosystem of existing, established partners to provide an environment enabling girls to choose when, where and how they meet their health and wellbeing needs. Leveraging this technology-enabled, community-driven approach, Tiko collaborates with local and national health systems to drive sustainable, transformative change. Tiko operates in seven countries including Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, Zambia and Nigeria.
Tiko has offices in South Africa, Kenya, Ethiopia, the Netherlands and Portugal. Globally, our team consists of +240 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.
We will happily accept applications from
Kenya, Uganda, South Africa and Ethiopia.
The Job
We are seeking a highly skilled Technical Services Director to lead the implementation of technical services across all Tiko markets. In this role, you will oversee the implementation of Sexual and Gender-Based Violence (SGBV) and Mental Health services, while also managing the clinical Quality Assurance department to ensure high standards across all areas. Key responsibilities include:
- Develop a strategic plan for the department, focusing on integrating technical services into operations
- Oversee the implementation of technical services across all Tiko markets, ensuring consistency and quality
- Contribute to standardization of the user journey for each technical service across our markets
- Build and strengthen strategic partnerships with governments, implementing partners, and funders for new offers
- Ensure alignment with national guidelines for technical services in each market
- Build internal capacity to adhere to new standards across all offers and markets
- Document learnings around the implementation of new offers to enhance future efforts
- Ensure the achievement of deliverables for technical services in all markets
- Drive research efforts to gather insights and evidence-based practices on SGBV, Mental Health and Quality Assurance. Collaborate with internal teams and external partners to publish articles that contribute to the field and enhance Tiko's thought leadership.
About you
You are a strong, dynamic leader with the ability to build and scale a department from the ground up. With a strategic mindset, you can create and implement effective strategies while providing hands-on support to your team when needed. You have a deep understanding of Sexual and Gender-Based Violence (SGBV), Mental Health and clinical Quality Assurance, particularly across Tiko's operating markets in Sub-Saharan Africa. You thrive in fast-paced environments, balancing big-picture thinking with a willingness to dive into the details to ensure success.
Requirements
- Background in Public Health with proven experience in designing and measuring public health programs (mandatory).
- You are based in
Kenya, Uganda, South Africa or Ethiopia (mandatory) - Minimum 10 years of experience working with SGBV, Mental Health and clinical Quality Assurance
- At least 3 years in a similar role, leading the strategies and the department for SGBV, Mental Health and clinical Quality Assurance
- Experience in sexual and reproductive health (SRH) with adolescents and young people (AYP)
- Must be detail-orientated and take pride in helping the team to deliver on high-quality outputs
- Excellent project management, written, analytical, and documentation skills.
- Ability to translate health systems processes into user journeys and understand implementation on the ground
- Strong knowledge and experience in MERL is a great advantage
- Experience working in digital health is a plus
The Rewards
At Tiko, we believe in being open, especially when it comes to salaries. The gross monthly salary brackets for this position are R82,375 - R123,563 in South Africa, Ksh603,441 - Ksh905,162 in Kenya, €4,776 - €7,164 in Ethiopia and UGX19,430,220 - UGX29,145,330 in Uganda.
We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.
In addition to your monthly salary, we offer you:
- Great secondary benefits
- A personal development budget
- Unlimited holidays, if you can make it work with your team you're good to go
- Growth opportunities
- A product to help shape as we grow, to leave your mark on how we do things
- A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations
The details
Interested? Click apply now below Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email.
—
Tiko prioritizes integrity in our workplace and respects your privacy.
Tiko is committed to preventing any type of unwanted behavior by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.
We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.
Technical Services Engineer
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As a Technical Services Engineer you must possess excellent verbal communication skills in addition to exceptional attention to detail with extensive written and technical documentation skills.
● Developing a deep understanding of the operation of our entire product suite as well as interface specifications for systems integrations.
● Working under the guidance of the operation and sales team, be responsible for the delivery, or part delivery of new projects as per customer requirements.
● Ensure that training sessions and any required pre training plans are documented.
● Take ownership of new projects and professionally manage them through to a resolutionconclusion, using Trello and Zendesk.
● You will need to be a self-starter with the ability to work on your own initiative and deliver to high standards.
● You need excellent communication skills, present a strong customer awareness and be able to liaise with internal departments to ensure clients get the best from the system.
● Become a trusted adviser to our clients and help to develop practical solutions to their real world problems and risks.
● Consult with clients using your own experiences on using the system to its full capacity, from dial and data strategies to do's and don'ts when managing a system gained through your years in the contact centre industry.
● Our aim is to give the best training and even better after care to new and existing clients.
● Feeding back on product usability and development requirements from clients as well as your own ideas. Technical Services Engineers are customer facing and hear first-hand what will help develop the product at a customer level and also from your own experiences in the contact centre environment.
● Be a core member of the growing technical Services team.
● The customer always comes first is the ethos the company uses when working on any task.
● Prepared to travel across Client sites (4-5 days per week).
Job Type: Permanent
Work Location: Remote
Technical Services Manager
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Company Description
DBSSSA
De Beers Sight holder Sales South Africa (DBSSSA) sorts and values all of DBCM's production. It is also responsible for local sales and works closely with its South African Sight holders, and industry at large, to drive beneficiation in South Africa. DBSSSA also provides contract sorting activities to other diamond producers in South Africa. DBSSSA aims to "Unlock the full value of SA diamonds by being 'A cut above' in all we do" which is aligned to the midstream strategy of being "the world's most effective rough diamond distributor". The strategic intent is supported by a customer centric approach, operational excellence and driven by a high-performance culture to ensure an agile, responsive, flexible, productive and efficient organization.
Job Description
Purpose of the Role
The Technical Services Manager is responsible for managing the diamond processing (cleaning) and related equipment as well as the Sky-park building. They provide technical leadership and drive continuous improvement of engineering maintenance systems to optimize equipment and reducing potential financial risks. Critical to this role is to consistently meet increasingly stringent quality standards in contractor management that ensures outsourced work is effectively managed by adhering to safety standards and legal regulations. Strong people leadership to drive a sustainable culture of operational delivery excellence.
Key Tasks:
- Diamond Processing
- Manage the pre-production diamond process teams responsible for the:
- Delivery of cleaned and sized diamonds to relevant areas for further processing for DBCM and contract service clients
- Performance of all diamond analysis and on time reporting of findings and recommendations
- Ensure safety is maintained in terms of hazardous chemical procedures
- Make recommendations to management committee that includes cost benefit exercise for approval of capex expenditure
- Compile Scope of Work to procurement for a Request for Proposal
- Provide expert advice on appointment of suitable contractors and sign contracts awarded
- Manage projects and contractors ensuring delivery to contractual terms and agreement
- Planned Maintenance
- Oversee the compilation of the cyclical preventative maintenance schedules
- Manage the efficiency of preventative maintenance schedules by inspecting conformity to schedules.
- Manage engineering team responsible for building repairs, maintenance improvements and infrastructure projects to ensure reliability of utilities provided
- Manage and co-ordinate the testing and commissioning of new and in-use technical equipment
- Manage Equipment
- Manage Technical team responsible for the installation, maintenance and repairs of the building access, surveillance and alarm system
- Manage Technical team responsible for the installation, maintenance and repairs of the Technology diamond sorting machines and calibration of balances (scales)
- Corporate Governance
- Identify and manage the implementation of and adherence to legal and corporate governance principles/requirements
- Manage department
- Lead, direct, coach, motivate and develop the technical team to ensure provision of quality service and support that enable a delivery excellence culture
- Lead and manage staff to ensure workplace accountability.
- Lead meetings to plan and review daily plans, performance and targets.
- Ensure that development plans are in place and that the targets set are met.
- Develop the unit's succession plan including coaching and mentorship
- Prepare KPI's, PDP's and manage overall performance appraisals for the staff.
- Budgeting and Cost Benefit Measures
- Analyse the department's financial needs to develop a budget and ensure sufficient financial resources to meet business needs
- Responsible for, approve and monitor the utilisation of allocated funds to enable the attainment of departmental objectives
- Prioritize and track utilisation of available funds to provide an effective service to the business and drive the implementation of the DBSSSA strategy
Qualifications
- Engineering Degree (Heavy Current) or Engineering Diploma (Heavy Current)
- Government Certificate of Competence to be certified as a Certified Engineer – Advantageous with Degree but required with Diploma
- Managerial/leadership qualification (advantageous)
Experience:
- Min 5 years in management and being part of a multidisciplinary management peer group
- 5 years' experience leading an engineering team technically and managerially
- 5 years' experience in managing engineering contracts and contractors including responsibility for budget control of projects
- Strong background in safety and environmental management systems having had formal standards training
Role Specific Knowledge and Skills:
- Broad engineering knowledge of engineering principles and management
- Light and heavy current experience
- Knowledge of Management Systems
- Knowledge of OHSA
- Project management skills
- Thorough understanding of electronic principles.
- High level of analytical thinking and problem solving.
- Strong relationship and interpersonal skills
- Management and staff development experience
- Effective communication skills
- Budgeting knowledge
- Team Leadership and motivation skills
- PC skills (MS Office applications) and specialist applications.
- Appreciation of the issues arising from the handling of sensitive personal data, including data protection and intellectual property.
Additional Information
Who we are:
De Beers Group is a company with a sparkling future.
Our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
Equity, Diversity & Inclusion
As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equal opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.
Building Forever
Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers' trust in our diamonds that they can wear with pride.
Closing Date: 19 September 2025
#LI-NS1
Technical Services Manager
Posted today
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Job Responsibilities
- Drivethe deployment of the internal system to ensure:
- Planning andScheduling of preventative maintenance schedules.
- Recordkeeping for any reactive and preventative work.
- Planning andscheduling of day-to-day repair work.
- Ensure AssetRegister of all Equipment.
- EnsureAccurate Depreciation of all Assets and other Equipment.
- Planningand delivering scheduled maintenance work and responding to breakdowns.
- Managingthe technical staff, composed of skilled, semi-skilled and unskilled techniciansand labourers.
- Creatinga high performing team by assessing and proposing development plan.
- Managingbudgets and maintaining statistical and financial records.
- Ensuringcompliance with health and safety legislation.
- Creatingmaintenance procedures.
- Managingstocks of supplies and equipment and its forecast.
- Communication,liaison & planning with subcontractors.
- Shiftand 'on-call' work may be required (24-hour operation).
- Ensuresproject management teams and contractors successfully execute on allproject/preventative maintenance aspects including scope and budget.
- Managesproject resources accordingly within a budget(s).
- Negotiatescontracts with new vendors and suppliers.
- Implementsproactive risk management plans and assists in developing long-term contingencyplans.
- Provideincident report and technical faults root cause.
- Providestechnical expertise in emergency situations and develops and implementsbusiness continuity/ disaster recovery plans.
- Conductperiodical staff meetings that incorporate the use of safety and technicaltraining sessions, presenting material in a manner that fosters understandingand willingness to learn by the participants.
- Fosterand encourage teamwork among team members and associates.
- Effectivelycoordinate the activities of others in order to meet goals and objectives.
- Effectivelyschedule the work of others to complete operations, programs, or activities.
- Reportany defective materials in a timely manner in order to avoid any disruption inthe delivery of services.
- Conductinspections of all areas ensuring upkeep of good hygiene standards.
- Developscoaching, training and development plans for project/ work team within owntechnical/ project portfolio.
- Resolvesproject/ technical issues and management issues of substantive complexity/risk/ impact.
- Manageand control the assets history.
- Drivethe deployment of system at site and its day-to-day management afterward.
- Leadthe implementation of a CMMS (computerized maintenance management system)system with the support of the Group HQ.
- Maintainon the day to day the system to stay live and compliant.
- Supportthe establishment of the yearly capex plan with regards to the renovation,maintenance and extension projects.
Qualifications & Other Requirements
- Degreein Mechanical or Electrical Engineering,
- CertificationProject and operations
- 5+years related experience, knowledge of industry standards, compliancerequirements, best practice, cost management and performance analysis,Computerized Maintenance management system.
- SafetyKnowledge Position related knowledgeincluding health & safety, building codes, quality inspections, hazard& risk assessments.
- Abilityto define, apply and measure risk mitigating actions.
- OperationContracts Knowledge Understanding ofcontract negotiation/management techniques, subcontractors' relationshipmanagement, excellent communication skills.
- ComputerSystems Knowledge Advanced knowledgeof/ability to use:
- CMMSand/or CAFM systems, business communication systems, business programs for wordprocessing, spreadsheet development, and presentation development,function-specific systems such as project management tools.
- ProjectManagement Knowledge.
- Hasideally a facility management background in charge the hard services.
Senior Manager Technical Services
Posted today
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Job Description
Declaration
The South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of Water and Environmental Affairs and is governed by a Board of Directors. The company became a public entity on 15 July 2001 in terms of the South African Weather Service Act (No. 8 of It is an authoritative voice for weather and climate forecasting in South Africa and as a member of the World Meteorological Organization (WMO) it complies with international meteorological standards.
As an Aviation Meteorological Authority, SAWS is designated by the state to provide weather services to the aviation industry, marine and a range of other identified clients and to fulfil a range of international obligations of the government of South Africa. SAWS is also the official provider of weather and climate information for the South African public and for commerce.
Senior Manager Technical Services
Manage the Technical Service team, projects and observing systems
Reference #: WS14/
Centurion
Closing date: 10 Sep :00
Associate Technical Services Specialist
Posted today
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeWe are a company who inspiring the extraordinary, for more than 70 years, we have led the way with purpose-driven healthcare technology. That history compels us to relentlessly pursue therapies that change lives.
The role is opened to continue our daily milestone in serving our patients & partners and give them the highest level of support & partnership which is aligned with our daily mission to alleviate pain, restore health, and extend life.
For this role, you need to be located in Johannesburg, South Africa.
Responsibilities may include the following and other duties may be assigned:
- Performs a variety of duties in the electronic, mechanical, electromechanical, and/or optical areas
- Constructs, troubleshoots, calibrates, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems
- Works from schematics, engineering drawings and written or verbal instructions
- Operates related equipment; conducts tests and reports data in prescribed format
- Performs calibration and alignment checks; makes adjustments, modifications, and replacements as directed; prepares prescribed compounds and solutions
Required Knowledge and Experience:
- Bachelor's degree Electronic is required – minimum of 1-2 years of relevant experience or advanced degree. Good knowledge of troubleshooting methods/skills and capital equipment control
- Team player with strong interpersonal skills
- Strong analytical and problem-solving skills that are balanced with speed and effectiveness
- Effective verbal and written English communication skills
- Available to work 40 hours per week
It would be an advantage if the candidate brings in-depth experience in the medical devices industry, along with strong proficiency in Microsoft Office, particularly Excel. Experience working with SAP or similar ERP systems is also highly desirable.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Technical Services Maintenance Coordinator
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Job Description
We are seeking a highly skilled and experienced senior manager to drive strategic asset care, maintenance excellence, and operational continuity across multiple breweries and plants. This role is critical in ensuring sustainable operations, capability development, and the successful execution of investment projects.
Key Responsibilities:
Strategy & Governance
- Define and align functional strategy with business needs and VPO.
- Establish KPIs, reporting systems, and provide insights to drive decision-making.
- Ensure compliance with statutory requirements, SHE standards, governance frameworks, and audit closure.
- Oversee technology upgrades, change management, and adherence to global standards.
Continuity & Risk
- Develop and standardize Business Continuity and Disaster Recovery Plans.
- Mitigate obsolescence risks and ensure sharing of best practices across markets.
- Optimize shutdown planning, ramp-up, and resource deployment.
Skills & Capability Development
- Build robust talent pipelines for all maintenance functions.
- Deliver training, coaching, and compliance assessments on VPO maintenance.
- Drive MRO pricing agreements, optimize spares usage, and manage CAPEX/ZBB maintenance budgets.
- Support delivery of Value-Add initiatives and resource allocation for country-level projects.
Projects & Investments
- Define capital investment requirements and evaluate plant capacity expansion.
- Ensure technical standards, training needs, and spares requirements are addressed from inception to handover.
- Partner with suppliers to define SLAs and ensure operational readiness for new projects.
Qualifications & Experience
- Bachelor's degree in Engineering (BTech or equivalent).
- 8–10 years' leadership experience in maintenance/engineering, ideally within the brewing or FMCG industry.
- Proven ability to solve complex technical challenges with pragmatic solutions.
- Strong project management skills, with the ability to oversee multiple plants/sites simultaneously.
Attributes
- Process-oriented, assertive, and highly safety-conscious.
- Strong communicator and influencer across diverse stakeholders.
- Bias for action with a track record of delivering results under pressure.
- Willingness to travel up to 50% of the time.
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Technical Services Administrator, Gauteng Region
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How to apply:
ONLY PDF CVs will be considered:
Complete the application form:
About the Role
Medicare Hospital Equipment is looking for a motivated
Technical Services Administrator
to join our team. This is an excellent opportunity for a junior candidate with a background in
Clinical Engineering or Electrical Engineering
who is eager to develop their career, and grow their skills in the medical technology industry. The successful candidate will support our Technical and Operations teams by ensuring quality, safety, and compliance across our warehouse and service functions.
Key Responsibilities:
Quality Control & Dispatch Checks
- Perform daily quality control checks on stock in the warehouse before dispatch.
- Conduct basic function tests on medical devices prior to delivery.
- Verify that the stock dispatched matches the client's purchase order and our proforma invoice.
- Ensure financial and value controls are checked and recorded accurately.
Health & Safety
- Serve as the responsible officer for health and safety at our Kempton Park head office.
- Maintain compliance with safety protocols and regulatory requirements.
Technical Support & Service
- Conduct service call-outs and on-site services, including daily function checks for dispatch
- Assist the Technical Manager with servicing of equipment when required.
- Ensure our Technical Service Certificates are filed and up to date, and schedule the next / upcoming services required.
- Assist the Technical Manager in scheduling these appointments, sending out quotes for services and repairs, and attend to some of these services yourself when required by the Technical Manager.
- Will include independent servicing and calibration of certain devices, depending on skills and experience, with the idea that this responsibility grows over time.
- Process and manage the incoming quote requests for services- and repairs required by our client base.
Reporting & Compliance
- Manage and update the monthly
Non-Conformance Report
, ensuring all issues are documented and communicated to management.
- Recommend and track remedial actions for non-conformance issues.
- Support the Technical Manager in an ISO capacity for Health & Safety, Technical Repairs, Calibration Certification and compliance.
Qualifications & Skills
- Diploma or Degree in
Clinical Engineering
,
Electrical Engineering
, or related field (preferred).
- 1–2 years of experience in a technical or engineering role (graduates with internship experience will also be considered).
- Strong Computer Literacy Skills, including but not limited to:
- Sage, Google Workspace including Sheets, CAD/Coral Draw, Basic Outlook
- Strong attention to detail with excellent problem-solving skills.
- Knowledge of quality control processes and basic health & safety requirements.
- Willingness to travel for occasional service call-outs.
What We Offer
- A supportive environment with opportunities to
learn and grow
.
- Exposure to leading international medical technology brands.
- Competitive remuneration package.
- Career development in a growing healthcare company.
How to Apply
Please send your CV and cover letter to
with the subject line:
Application – Technical Services Administrator
.
The remuneration package will only be negotiated with the top applicants, and will be based on their current qualification and experience, suitability for the role, potential for growth and current package. Be sure to complete the online application form as well, to be considered.
Office:
- Medicare Hospital Equipment, 140 Deodar Street, Pomona AH, Kempton Park
- Office Hours:
Monday-Friday from 08:00 to 16:30, but overtime and overnight visits to outlying hospitals may be part of your responsibilities.
Programme Manager Technical Services Office
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Synopsis
This role entails the provision of technical services to project owners regarding the planning, preparation and implementation of priority public infrastructure projects. The incumbent will be responsible for overseeing the entire lifecycle of infrastructure projects and programmes, from initial design and planning through construction and delivery, ensuring projects are completed on time, within budget, and to the required quality standards, often coordinating multiple teams and stakeholders to achieve successful project outcomes. The envisaged priority infrastructure projects cut across spheres of government and also public entities. This will be done under one of ISA's key programmes of Technical Services Office that is aimed at building scale and impact through effective implementation of infrastructure projects and programmes which drive the delivery of public infrastructure.
Job Description
Objectives
- Project planning and management – development of business cases/project implementation plans etc.
- Stakeholder management.
- Technical oversight on projects.
- Strong strategic vision and thought leadership in the field of Technical Infrastructure Services best practice.
- Apply innovative technical mechanism for public infrastructure delivery in various sectors.
- Apply strategic public infrastructure delivery mechanisms for all three spheres of government.
- Apply infrastructure delivery mechanisms that provide additional technical capacity to government.
- Manage a multi-disciplinary team of built environment specialist.
- Build relationships and collaborations with key stakeholders in the infrastructure planning and delivery space.
- Foster key partnerships with local & international stakeholders in the field of infrastructure trends.
Qualification and Experience
Formal Qualification/Degree
Any of the following qualifications: Postgraduate/NQF level 8 related qualification in the Built Environment.
Roles and Responsibilities
Work Experience
- Minimum 8 to 10 years of experience in infrastructure project planning, implementation, and delivery in both public and private sectors.
- Additional Advantage: Minimum of 3 years' experience working at a management level.
Registration with a Professional Body
- Registration with a statutory body or legally recognized association.
Roles and Responsibilities (cont.)
Job Related Knowledge (knowledge of systems, processes, regulations or law)
- International best practice in infrastructure planning & delivery.
- Relevant Legislation and Frameworks such as PFMA, FIPDM, IDMS, 5 Case Model.
- Communication & Relationship Building.
- Continuous Learning & Adaptability.
- Expert knowledge of the built environment professions and duties.
- Promote good teamwork, with an ability to work in and across matrix structures, and guide others with vast knowledge of the construction industry.
Job-Related Skills
- Ability to build and manage relationships
- Good written and verbal communication skills
- Excellent scheduling and time management skills
- Good analytical skills
- Good technical skills
- Ability to liaise and engage with both internal and external stakeholders
- Good technical understanding of financial concepts
- Ability to multitask and thrive under work pressure
- Ability to delegate responsibly
- Solutions oriented
- Good presentation skills
- Proficiency in MS Office: Excel, Word, PowerPoint, Outlook, MS Team
Competency Profile (Behavioural)
- Communication Skills
- Relationship Building
- Adaptability & Innovation
- Problem Solving
- Attention to Detail
- Teamwork
- Organizational Skills
- Resilience
- Ethical Conduct
- Continuous Learning
Competency Profile (Technical)
- Ability to build and manage relationships
- Good written and verbal communication skills
- Excellent scheduling and time management skills
- Good analytical skills
- Good technical skills
- Ability to liaise and engage with both internal and external stakeholders
- Good technical understanding of financial concepts
- Ability to multitask and thrive under work pressure
- Ability to delegate responsibly
- Solutions oriented
- Good presentation skills
- Proficiency in MS Office: Excel, Word, PowerPoint, Outlook, MS Teams
Job Reference: IDC00604
De Beers Group Technical Services Manager
Posted today
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Job Description
Job Description
Purpose of the Role
The Technical Services Manager is responsible for managing the diamond processing (cleaning) and related equipment as well as the Sky-park building. They provide technical leadership and drive continuous improvement of engineering maintenance systems to optimize equipment and reducing potential financial risks. Critical to this role is to consistently meet increasingly stringent quality standards in contractor management that ensures outsourced work is effectively managed by adhering to safety standards and legal regulations. Strong people leadership to drive a sustainable culture of operational delivery excellence.
Key Tasks
- Diamond Processing
Manage the pre-production diamond process teams responsible for the:
Delivery of cleaned and sized diamonds to relevant areas for further processing for DBCM and contract service clients
Performance of all diamond analysis and on time reporting of findings and recommendations
Ensure safety is maintained in terms of hazardous chemical procedures
- Make recommendations to management committee that includes cost benefit exercise for approval of capex expenditure
- Compile Scope of Work to procurement for a Request for Proposal
- Provide expert advice on appointment of suitable contractors and sign contracts awarded
- Manage projects and contractors ensuring delivery to contractual terms and agreement
Planned Maintenance
Oversee the compilation of the cyclical preventative maintenance schedules
- Manage the efficiency of preventative maintenance schedules by inspecting conformity to schedules.
- Manage engineering team responsible for building repairs, maintenance improvements and infrastructure projects to ensure reliability of utilities provided
Manage and co-ordinate the testing and commissioning of new and in-use technical equipment
Manage Equipment
Manage Technical team responsible for the installation, maintenance and repairs of the building access, surveillance and alarm system
Manage Technical team responsible for the installation, maintenance and repairs of the Technology diamond sorting machines and calibration of balances (scales)
Corporate Governance
Identify and manage the implementation of and adherence to legal and corporate governance principles/requirements
Manage department
Lead, direct, coach, motivate and develop the technical team to ensure provision of quality service and support that enable a delivery excellence culture
- Lead and manage staff to ensure workplace accountability.
- Lead meetings to plan and review daily plans, performance and targets.
- Ensure that development plans are in place and that the targets set are met.
- Develop the unit's succession plan including coaching and mentorship
Prepare KPI's, PDP's and manage overall performance appraisals for the staff.
Budgeting and Cost Benefit Measures
Analyse the department's financial needs to develop a budget and ensure sufficient financial resources to meet business needs
- Responsible for, approve and monitor the utilisation of allocated funds to enable the attainment of departmental objectives
- Prioritize and track utilisation of available funds to provide an effective service to the business and drive the implementation of the DBSSSA strategy
Qualifications
- Engineering Degree (Heavy Current) or Engineering Diploma (Heavy Current)
- Government Certificate of Competence to be certified as a Certified Engineer - Advantageous with Degree but required with Diploma
- Managerial/leadership qualification (advantageous)
Experience
- Min 5 years in management and being part of a multidisciplinary management peer group
- 5 years' experience leading an engineering team technically and managerially
- 5 years' experience in managing engineering contracts and contractors including responsibility for budget control of projects
- Strong background in safety and environmental management systems having had formal standards training
Role Specific Knowledge And Skills
- Broad engineering knowledge of engineering principles and management
- Light and heavy current experience
- Knowledge of Management Systems
- Knowledge of OHSA
- Project management skills
- Thorough understanding of electronic principles.
- High level of analytical thinking and problem solving.
- Strong relationship and interpersonal skills
- Management and staff development experience
- Effective communication skills
- Budgeting knowledge
- Team Leadership and motivation skills
- PC skills (MS Office applications) and specialist applications.
- Appreciation of the issues arising from the handling of sensitive personal data, including data protection and intellectual property.
Additional Information
Who we are:
De Beers Group is a company with a sparkling future.
Our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant - for our people, our customers and the world around us.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
Equity, Diversity & Inclusion
As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equal opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application
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Building Forever
Sustainability is at the heart of our decision-making - it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers' trust in our diamonds that they can wear with pride.
Closing Date: 19 September 2025