112 Hardware Support jobs in South Africa

An after-sales support role responsible for liaising with clients to troubleshoot faults and assist with repair services, new installs, ad-hoc installations, and de/re-installation services for all Optix product ranges.

Our client, a reputable computer hardware and accessories retailer, is seeking a skilled Computer Technician to join their team. This role focuses specifically on laptop and desktop repairs, hardware servicing, and data migration/cloning — not cellphone repairs.

Current vacancies

• Paarl
• Durbanville
• Bellville

Key Responsibilities:

• Diagnose, repair, and maintain computer hardware, software, and peripherals (desktops, laptops, printers, accessories, etc.).

• Perform hardware and software upgrades and installations.

• Handle data transfer and drive cloning when setting up or replacing laptops.

• Conduct thorough testing to ensure all systems function correctly after repairs.

• Provide technical support and troubleshooting to customers in-store and remotely when required.

• Maintain accurate records of repairs, parts used, and time spent on jobs.

• Ensure all repairs meet quality and safety standards.

• Assist with stock control of spare parts and tools.

• Support sales staff with technical advice when required.

Requirements:

• Matric (Grade 12) essential.

• IT/Technical certifications (A+, N+, or similar) advantageous.

• Proven experience in laptop and desktop repairs and servicing.

• Strong diagnostic and problem-solving skills.

• Good knowledge of Windows operating systems and common software issues.

• Customer-service oriented with good communication skills.

• Ability to work independently and manage time effectively.

• Valid driver’s license and own transport beneficial.

Attributes:

• Detail-oriented and quality-focused.

• Technically skilled and eager to stay current with emerging technology.

• Professional, reliable, and trustworthy.

Remuneration:

• Salary R7 500 - R9 000 DOE - plus comm.

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.

We are seeking a hands-on and detail-oriented Hardware Technician to join our dynamic technical team. The ideal candidate will have a passion for technology and ensuring equipment is maintained to the highest standard. This is an excellent opportunity for someone looking to grow their career in IT hardware support and maintenance.

Key Responsibilities:

• Diagnose, and maintain laptops, desktops, and related hardware components.
• Perform hardware upgrades and imaging
• Test and prepare equipment before dispatch.
• Assist with stock control, asset tracking, and hardware organisation.
• Support the technical team with projects, collections, and customer installations.
• Maintain a clean, safe, and efficient workspace.

Requirements:

• Matric plus A+ / N+ certification or equivalent technical qualification.
• 1–2 years' experience in hardware repairs or IT support (advantageous).
• Strong understanding of computer hardware and peripherals.
• Attention to detail and commitment to quality workmanship.
• Good communication and problem-solving skills.

Job Type: Full-time

Work Location: In person

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client is a well-established wholesale company in the architectural hardware industry, specializing in premium door handles and related products. They are seeking a dedicated Sales Support/Assistant to join their dynamic sales team and provide essential administrative and customer-facing support to drive business growth.

This is a key position that will serve as the backbone of the sales operation, ensuring smooth coordination between the sales team and customers while delivering exceptional service throughout the sales cycle.

Sales Coordination & Administration

• Schedule and manage sales appointments for the team
• Conduct timely follow-ups on sales visits and enquiries
• Maintain accurate records of customer interactions and sales activities
• Provide general administrative support to ensure efficient sales operations

Customer Service & Support

• Respond to customer enquiries with product information and technical specifications
• Prepare and send accurate quotations to customers
• Build and maintain positive relationships with existing and prospective clients
• Ensure customer requests are handled promptly and professionally

Documentation & Record Keeping

• Maintain organized filing systems for sales documentation
• Update customer databases and CRM systems
• Assist with sales reporting and tracking

Essential

• Strong administrative skills with excellent attention to detail
• Proven ability to manage multiple tasks and prioritize effectively
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Professional telephone manner and customer service skills
• Self-motivated with the ability to work independently

Preferred

• Previous experience working with a UK-based company
• Background in sales support or customer service roles
• Familiarity with the wholesale or B2B industry
• Experience using CRM systems

Job Description
iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.

Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You Need To Have

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Apply today

Apply

• A technical qualification in a relevant field is a plus, but extensive practical experience is highly valued

• Proven, hands-on experience in the coatings industry.
• Advanced practical skill in spray painting and other coating application techniques.
• A thorough understanding of product mixing ratios, viscosity, and solids content.
• Proficiency in using metric measurements and technical tools to assess coating properties (e.g., wet/dry film thickness gauges, gloss meters).
• A strong eye for the aesthetics of coatings, including an ability to critically assess colour, gloss, texture, and identify defects.
• The ability to accurately understand and interpret customer and salesperson requests and translate them into technical actions.
• Excellent problem-solving skills with the ability to troubleshoot application issues on-site.

• Accompany Business Development Managers and Key Account Managers to customer sites to provide expert technical support.
• Translate customer and sales team requests into practical technical solutions and product recommendations.
• Precisely prepare high-quality product samples for customer evaluation and for the showroom.
• Draft clear and accurate product specifications and technical data sheets for internal and external use.
• Assist the R&D team by testing new products and formulations, providing detailed, practical feedback on performance and usability.
• Proactively suggest improvements for existing products and application processes.
• Maintain the company showroom.
• Act as the key technical liaison between customers, the sales team, and our lab chemists, clearly communicating product-related issues and customer requirements.

• Manage the helpdesk and provide professional technical support to customers.
• Set up and update new customer systems.
• Maintain and update UNMS devices daily.
• Perform stock control and track field inventory.
• Record installations and repairs on Google Calendar/OneNote.
• Stay current with broadband technology developments.
• Conduct on-site service calls safely and responsibly.
• Maintain tools and equipment in good working condition.
• Provide clear instructions to customers on using routers and services.
• Test and troubleshoot equipment and infrastructure issues.
• Remove or replace equipment after service cancellations or changes.
• Conduct site surveys for potential customers.
• Follow health and safety regulations and conduct weekly tool talks.
• Collaborate with team members and assist management with ad hoc tasks.

• Valid drivers license.
• Proven experience in broadband, networking, or technical support.
• Good understanding of routers, wireless technology and internet systems.
• Strong communication and problem-solving skills.
• Ability to work independently and in a team.
• Physically capable of climbing ladders and working in confined spaces.

Meet Ozow:

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.

More about this Ozow fantastic position
Many support queries are of a technical nature and therefore as an Ozow support engineer you should have a good understanding of Ozow's system, programming languages, techniques, and concepts used. A key part of this role would be to assist external developers in their attempts to successfully integrate their respective systems with the Ozow system.

From a support technician to engineers' point of view, your role is to ensure that customers receive excellent and consistent service to a high standard and handle issues in an efficient and friendly manner. You need to ensure that you know the policies and SLAs that are in place and always adhere to them.

In the role of support, you are accountable for your own actions, representing the company in the best light possible by always demonstrating our core values. Ultimately, as a team we are all accountable to the customer as they use the services we offer.

You are an ideal candidate if you have:

• A proven minimum experience of 2-4 years as a Technical Support Agent
• Relevant tertiary qualification in information technology, Computer Science or relevant field
• Experience working with APIs and system integrations
• Experience in dealing with payment gateways is a nice to have (not a requirement)
• Experience troubleshooting logs and using dev tools such as Postman to identify root causes
• An ability to assist other engineering teams and merchants in their integration of our services
• The ability to work shifts and stand by as Our TSE team provides 24/7 support
• A good understanding of computer systems, mobile devices, and other technical products
• The ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software
• Excellent problem-solving skills
• An ability to work under pressure, particularly when dealing with times of high demand
• The ability to provide step-by-step technical help, both written and verbal

Interview process
During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.

In office perks

• Healthy breakfast, lunches and snacks
• Monthly team connects
• On-site Barista
• Birthday Leave

Perks for South African based employees

• Medical aid subsidy
• Group Risk Insurance
• Generous paid annual leave
• Birthday leave
• Learning and Development opportunities
• Mentorship programme
• Quarterly team building
• Community initiatives
• Access to cutting edge technology - Ozow Tech Stack

Our Employee Value Proposition
Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance
As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards

Ready to be exceptional? Apply now
Keen to know more?
Interested in joining our rocket ship?

To find out more about life at Ozow, head over to our Careers Page here

Hikvision
is the world's leading provider of innovative video surveillance products and solutions. Featuring the industry's strongest R&D workforce, Hikvision advances core technologies of audio and video encoding, video image processing, and related data storage, as well as forward-looking technologies such as cloud computing, big data, and deep learning. In addition to the video surveillance industry, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries to achieve its long-term vision. Since its establishment in 2001, Hikvision operates 46 regional subsidiaries all over the world to achieve a truly global presence and quickly achieved a leading worldwide market position in the security industry.

RESPONSIBILITIES:

1. Possess in depth knowledge of security products and system;
2. Provide technical training to employees of clients to help them improve their level of technical;
3. Consulting or answering inquires of clients regarding Hikvision products and do troubleshooting to solve technical problems;
4. Responsible for technical support and introduce new product feature to clients;
5. Compile technical documents about products, technology and solutions of Hikvision;
6. Liaise with Field Sales/Service organizations and Engineering in gathering and documenting information on potential quality/performance issues. To include providing input/suggestions on possible corrective actions;
7. Liaise with sales staff, analysis of the practical needs of customers, provide a complete project plan;
8. Provide Hikvision Certificate training to clients;

To coordinate resources, provide technical support

MINIMUM REQUIREMENTS

1. Understanding Hikvision Products with Hikvision Certificate;
2. Minimum 5 years' of experience in equivalent position;
3. Experiences in technical support consulting in the field of CCTV system, Intercom, access control, alarm system etc.;
4. Excellent communication, interpersonal, analytical, problem-solving, presentation, and organizational skills;
5. Proficiency with Microsoft Office Suite (Word, Excel and Power Point);
6. Personal integrity and strong team spirit;
7. Independent work skills and strong in pressure resistance;
8. Understand the sense of responsibility, carefulness and coordination;
9. Decent adaptability to work in multicultural organizations.

PACKAGE & REMUNERATION

Salary: Market Related

Benefit: Cell phone allowance, Medical Aid, Travel Allowance, Life Insurance