391 Guest Service Roles jobs in South Africa

Front Desk & Student Recruiter

Are you passionate about education, people, and helping the next generation of fashion creatives find their path?
The
Front Desk and Student Recruiter
serves as the first point of contact for the
Design Academy of Fashion (DAF)
, embodying the Academy's values and delivering a warm, professional, and informed experience to prospective students, visitors, and stakeholders.

This role is pivotal in
student recruitment and engagement
—guiding enquiries, managing admissions for the Bachelor of Fashion, short courses, and the Foundation Programme, while ensuring accurate and timely communication and administration.

You'll also play a key part in
marketing and student growth strategy
by supporting lead conversion, maintaining customer records, and contributing to campaigns, career exhibitions, and outreach efforts. The role requires someone who can improve recruitment processes and actively support the continued growth of DAF's student body.

DUTIES & RESPONSIBILITIES

• Front Desk Operations
• Student Recruitment & Enquiry Management
• Short Course Administration: planning, liaising with lecturers, students, and fee payers
• Marketing & Growth Support
• Managing customer and leads database
• Responding to and guiding queries accurately and courteously
• Student and Staff Admin Support
• Representing DAF at high school career exhibitions in the Western Cape
• Maintaining accurate knowledge of DAF's courses, ethos, events, and policies

KEY ATTRIBUTES

• Professional, warm, and approachable, with excellent interpersonal and communication skills
• Strong organisational and administrative abilities
• Tech-savvy: confident with CRM systems, Xero, SharePoint, Excel, and communication platforms
• Marketing-minded: proactive in suggesting and supporting student recruitment campaigns
• Detail-oriented and reliable in managing student records and customer information
• Able to self-manage, take initiative, and collaborate effectively across departments

CAMPUS
: The Old Biscuit Mill, Woodstock, Cape Town

HOURS
: 8:00 to 16:00 Monday to Friday.

CONTRACT
: Permanent Full-time position.

START DATE
: 1 November 2025 (or earlier)

SALARY RANGE
: R12,000 - R15,000/per month CTC with performance-related bonus.

OCCASIONAL AFTER HOURS:
Some Career Exhibitions and occasional Saturday Open Days.

IN-PERSON REQUIREMENT
: Fully on-campus position.

A well-established physiotherapy and pilates practice based in River Club, Sandton, is seeking a friendly female to fill the position of Front Desk Administrator.

Should you not hear back within 5 working days, please consider your application unsuccessful.

Hours: Monday to Friday: 08h00 - 17h00.

Start Date: As soon as possible.

Responsibilities:

• Greet and assist patients in a courteous, kind and friendly manner;

• Handle incoming calls (landline and cell phone);

• Manage business email and Whatsapp accounts;

• Schedule / re-schedule appointments and capture patient information (run an efficient diary and appointment schedule for multiple therapists);

• Confirmation and re-confirmation of appointments;

• Ready patient files and patient schedules for the following day;

• Manage patient flow effectively, time-keeping is imperative;

• Inpatient billing;

• Manage inventory (ordering of medical supplies, stationary and other office consumables)

• Conduct course / lecture administration and the submission of CPD activities to the SA Physiotherapy Society;

• Perform marketing activities for courses and the practice;

• Ensure the reception area is clean, organized and welcoming at all times;

• Social media management (including Facebook, Instagram and Linkedin)

• Adhoc / PA duties when required.

The applicant must possess the following traits and skills:

• Extremely good time management skills;

• Excellent communication skills;

• Multi-tasking skills;

• Attention to detail;

• Strong administration skills;

• Customer service orientation;

• Take initiative and be a self-starter;

• Capable of working unsupervised;

• Previous experience (at least 15 years) in a receptionist or administrative role;

• Previous experience in a medical practice (or similar) would be advantageous;

• Computer literacy (including PowerPoint, Excel, Outlook and Word);

• Marketing / sales experience would be advantageous;

• Experience with MY Appointment would be advantageous (training will be provided);

• Drivers license and car required.

If you are interested and possess the required skills and experience: Email your CV, cover letter and valid references to Please use the position title in the subject line.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have your own vehicle?

Experience:

• administrative: 10 years (Required)

Language:

• English (Required)

License/Certification:

• Drivers License (Required)

Work Location: In person

Expected Start Date: 2025/09/01

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

About the Role:

We are seeking a professional and reliable Front Desk Receptionist to join a growing US-based outpatient physical therapy practice. The role focuses on delivering exceptional customer service, managing patient scheduling, and supporting administrative tasks for patients affiliated with third-party insurers.

WORKING HOURS: Monday – Friday | 17:00pm – 2:00am South Africa Time (these times are subject to change depending on daylight savings in the United States)

Key Responsibilities:

• Handle inbound and outbound calls to schedule patient appointments.
• Update and maintain third-party insurance information.
• Assist with Medicaid authorizations when required.
• Support occasional collections for self-pay patients.
• Provide excellent customer service, ensuring a positive patient experience.
• Perform general administrative tasks as required.

PLEASE NOTE

• You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Work Environment: This is a remote role.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

• Industry Experience:

• Exposure to US healthcare or insurance processes.

• Previous experience in frontline reception and customer service is essential.

• Soft Skills:

• Excellent written and verbal English communication skills.

• Patient, empathetic, and professional phone demeanour.
• Strong attention to detail and accuracy.

• Ability to work independently and manage time effectively during US business hours.

• Technical Skills:

• MS Office (Word, Outlook, etc.).

• Comfortable learning new software or platforms as required.

• Benefits:

• Fully remote work.

• Opportunity to work with a growing US healthcare provider.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Job Title: Front Desk Receptionist (Hospitality)

Location: Randburg, Johannesburg

Employment Type: Full-Time

About the Role

We are looking for a professional and customer-focused Front Desk / Reception Officer to manage guest relations, reservations and front-of-house operations. The ideal candidate must be comfortable using booking platforms and provide exceptional service to all guests and ensuring a seamless guest experience from the initial enquiry to arrival.

Minimum Requirements

• 3+ years of front desk experience (hospitality or related industry)
• Must reside in or near Randburg
• Must be proficient in using NightsBridge, or similar booking systems
• Strong communication and customer service skills
• Willingness to work late shifts and weekends as required
• Professional appearance and fluent in English (additional languages an advantage)
• Attention to detail and accuracy under pressure
• Ability to work independently and as part of a team
• Organised, professional and guest-focused

Key Responsibilities

• Manage check-ins, check-outs and guest enquiries
• Operate booking platforms (NightsBridge, , etc.) and update reservations
• Handle payments, invoices and guest accounts
• Respond to phone calls, emails, walk-ins and online booking queries
• Coordinate with housekeeping and management on guest needs
• Maintain a welcoming and professional front desk environment
• Upsell rooms and services where appropriate to maximise revenue
• Maintain knowledge of room types, rates and special offers
• Ensure all guest requests and preferences are noted and communicated
• Respond to guest queries and resolve issues professionally and promptly
• Generate daily reservation reports as required

What We Offer

• Competitive salary and growth opportunities
• Exposure to the hospitality and event industry
• Supportive and professional work environment

How to Apply

Please send your CV and a short cover letter to:

*Only shortlisted candidates will be contacted.

We are looking for someone with a bubbly vibrant personality to be our welcoming frontline.

As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Basic admin experience required.

Shift work according the gym times.

Requirements:

• Matric
• Microsoft Suite -Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Outlook
• Strong written and verbal communication in English
• Customer service
• Organization skills and a positive attitude.
• Team Player

Job Type: Full-time

Pay: R6 000,00 - R7 500,00 per month

Work Location: In person

We are looking for a professional with a friendly attitude and the ability to multitask to serve as our company's front desk receptionist. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with all complaints and give accurate information and a self-starter. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

In this position, you will greet guests entering the building and help direct them where they need to go. In addition, you'll be responsible for answering and managing the phones. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Job Types: Full-time, Permanent

Pay: From R10 000,00 per month

Work Location: In person

Are you friendly, professional, and great at making first impressions? We're looking for a
Receptionist
to be the welcoming face of our team and provide outstanding front-desk support.

In this role, you'll handle incoming calls, greet visitors, manage appointments, and support daily office operations. If you're organized, well-spoken, and thrive in a customer-facing role, we'd love to hear from you

Tasks

Key Responsibilities:

• Greet and assist visitors in a courteous manner

• Answer and direct phone calls professionally

• Manage meeting room bookings and schedules

• Handle incoming mail and deliveries

• Support administrative tasks as needed

Requirements

Requirements:

• Excellent communication and interpersonal skills

• Neat, professional appearance and demeanor

• Basic computer skills (email, Word, etc.)

• Prior experience in a front-desk or customer service role is a plus

Benefits

What We Offer:

• Friendly and supportive work environment

• Monday to Friday schedule

• Opportunities for growth and development

Think you're the perfect fit?

Click "Quick Apply" and join a team where your professionalism and warmth make all the difference

Company Description

Welcome to VBO Global – Your Trusted Partner at the Forefront of Fintech Innovation. We are a dynamic entity operating at the intersection of finance and technology, dedicated to navigating the ever-evolving fintech landscape with unmatched precision and expertise. Our mission is to deliver robust and timeless solutions to our partners and clients, ensuring operational excellence and embracing a forward-thinking mindset. Join us on a journey to redefine the financial services industry, where technology drives efficiency and reliability.

Responsibilities:

As our
Front Desk Coordinator
, you'll play a key role in creating a welcoming, organised, and efficient office environment. You'll serve as the first point of contact for visitors and support daily operations to keep the office running smoothly.

Office Operations & Organization

• Maintain the cleanliness and organization of the reception and common areas.
• Monitor and reorder office supplies, including stationery, snacks, and printer materials.
• Manage incoming and outgoing mail and courier deliveries.
• Coordinate with housekeeping and facilities teams to ensure smooth office operations.
• Track and manage inventory of office equipment such as keycards, monitors, and laptops.
• Support onboarding by preparing workstations and materials for new employees.

Administrative Support

• Assist with filing, data entry, and maintaining accurate records.
• Handle small office expense reports and petty cash tracking.
• Provide administrative support to the HR and Operations teams as needed.

Front Desk & Communication

• Greet and assist visitors, clients, and vendors with professionalism and warmth.
• Answer, screen, and forward phone calls and emails in a timely manner.
• Manage the front desk inbox and direct inquiries to appropriate team members.
• Coordinate deliveries, meeting logistics, and guest needs

Culture & Coordination

• Help plan small office events such as birthdays, celebrations, and team lunches.
• Support internal communications by updating notice boards and digital displays.
• Keep track of shared office resources, including vehicles, meeting equipment, and storage areas.