82 Gis Programmer jobs in South Africa

Geographic Information Systems Analyst

R250000 - R450000 Y Satchel and Boot (Pty) Ltd

Posted today

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Job Description

We're Hiring: GIS & Data Analytics Specialist (Hybrid Candidate)

Do you love turning data into insights—both on the map and in dashboards? We're looking for a hybrid professional skilled in
ArcGIS
and
Power BI
to help us transform geospatial and business data into actionable decisions.

What you'll do:

·   Analyze spatial data with ArcGIS.

·   Build dynamic dashboards and reports in Power BI.

·   Combine GIS and business data to reveal trends and opportunities.

·   Present insights that drive real impact across the organization.

You have:

·   Experience in GIS (ArcGIS/QGIS) and BI (Power BI).

·   Strong analytical and problem-solving skills.

·   Ability to communicate complex data simply.

Why join us:

·   Flexible hybrid work

·   High-impact projects

·   Growth & development opportunities

Send your CV to

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Information Systems Specialist

First Point Group

Posted 2 days ago

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Job Description

Overview

A growing multi-brand business is seeking an IT & Systems Specialist to own and manage its IT operations and infrastructure. This role is both strategic and hands-on — ensuring secure, scalable systems while directly supporting employees and business-critical platforms.

Responsibilities
  • Oversee hosting and performance for multiple WordPress websites
  • Manage DNS, Cloudflare, SSL certificates, and cloud tools (Grafana, PowerBI)
  • Configure and secure firewalls, routers, and office networks
  • Install, maintain, and troubleshoot laptops, printers, and hardware
  • Manage Google Workspace (G-Suite), email systems, and employee software access
  • Lead IT onboarding/off-boarding, access control, and hardware inventory
  • Drive IT improvements, automation, and security best practices
Qualifications
  • 3+ years in IT administration, systems management, or technical support
  • Strong knowledge of networking, firewalls, and device provisioning
  • Experience with WordPress, Cloudflare, and Google Workspace
  • Familiarity with Grafana, PowerBI, or similar platforms
  • Proficiency across Windows, macOS, and Linux environments
  • Organized, proactive, and a strong communicator

This is a fantastic opportunity for an IT professional who enjoys variety, thrives in dynamic environments, and wants to make a visible impact in a growing organization

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Information Systems Specialist

R600000 - R1200000 Y First Point Group

Posted today

Job Viewed

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Job Description

A growing multi-brand business is seeking an
IT & Systems Specialist
to own and manage its IT operations and infrastructure. This role is both
strategic and hands-on
— ensuring secure, scalable systems while directly supporting employees and business-critical platforms.

What You'll Do

  • Oversee hosting and performance for multiple WordPress websites
  • Manage DNS, Cloudflare, SSL certificates, and cloud tools (Grafana, PowerBI)
  • Configure and secure firewalls, routers, and office networks
  • Install, maintain, and troubleshoot laptops, printers, and hardware
  • Manage Google Workspace (G-Suite), email systems, and employee software access
  • Lead IT onboarding/off-boarding, access control, and hardware inventory
  • Drive IT improvements, automation, and security best practices

What We're Looking For

  • 3+ years in IT administration, systems management, or technical support
  • Strong knowledge of networking, firewalls, and device provisioning
  • Experience with WordPress, Cloudflare, and Google Workspace
  • Familiarity with Grafana, PowerBI, or similar platforms
  • Proficiency across Windows, macOS, and Linux environments
  • Organized, proactive, and a strong communicator

This is a fantastic opportunity for an IT professional who enjoys variety, thrives in dynamic environments, and wants to make a visible impact in a growing organization

This advertiser has chosen not to accept applicants from your region.

Administrator - Information Systems

R250000 - R400000 Y JTC Group

Posted today

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Job Description

EMPLOYMENT TYPE:
Permanent

DEPARTMENT:
Information Systems

DIVISION:
Group

WORKPLACE STRUCTURE:
Hybrid

Role Overview
PURPOSE OF JOB
JTC is currently looking to employ a 1st/2nd line general IT support administrator to join an experienced Global IT team. You will be part of JTC's IT team, responsible for the installation, maintenance, support of the IT systems and providing end-user technical assistance and troubleshooting. Responsibilities include daily management of the IT function, specifically, responding to and resolving incoming helpdesk tickets.

Main Responsibilities And Duties

  • Technical Support: Providing technical support to end users, including troubleshooting hardware and software issues, assisting with network connectivity problems, setting up new devices, and resolving user inquiries and complaints.
  • System support: Active Directory maintenance and support, Citrix environment support, Windows Server support (including fileservers), e-mail system support (Microsoft Office 365), PC/Server access and operational system maintenance and support, application support (including the Office Suite, SharePoint, Funds software, Trust/Company software), system, maintenance and monitoring and telephone setup/support.
  • Help Desk Management: Responsible for managing the help desk system and ensuring that all incoming support requests are documented, prioritized, and addressed in a timely manner. This involves logging tickets, categorizing issues, assigning tickets to appropriate team members, and monitoring the progress of ongoing tickets.
  • Application support: This includes the core Microsoft Office Suite used by JTC, and core business line applications, including Viewpoint, Fund Administration applications(CHS, JobStream, CP) and certain Banking platforms.
  • User Training and Education: Participation in conducting user training sessions and workshops to educate employees on basic IT skills, best practices, and security awareness. This can include providing guidance on email usage, software applications, password management, and data protection.
  • Hardware and Software Maintenance: Assisting with the installation, configuration, and maintenance of computer hardware, peripherals, and software applications. This may involve deploying updates and patches, performing routine maintenance tasks, and ensuring proper inventory management of IT assets.
  • Documentation and Knowledge Management: It is essential to maintain accurate and up-to-date documentation related to common support issues, resolutions, and procedures. Duties may include creating knowledge base articles, user guides, and troubleshooting documentation to assist both IT staff and end users.
  • Collaboration and Communication: Effective communication and collaboration are crucial in an IT support role. The role requires working closely with other IT team members, developers, system administrators, and vendors to resolve complex issues and ensure smooth operations. Active participation in team meetings and sharing knowledge with colleagues.
  • Ensure ongoing knowledge and compliance with JTC's policies and procedures.
  • Adhere to CPD requirements in accordance with qualification level and JTC's policy and procedures.
  • Adhere to JTC core values and expected behaviours.
  • Any other duties as deemed necessary by senior management.

Essential Requirements

  • Prior experience in 1st level IT support and infrastructure management within a professional or enterprise environment.
  • Proficiency in Microsoft systems (Azure, Windows Server, Microsoft 365, Active Directory).
  • Strong problem solving and analytical skills with the ability to handle escalations and complex issues independently.
  • Excellent verbal and written communication skills, including reporting and documentation.
  • Strong organisational and time management skills with the ability to prioritise and manage concurrent responsibilities.
  • Availability for occasional out of hours support and participation in business continuity activities
  • Relevant qualifications in Computer Science, Microsoft (Az900 / Az104), CompTIA, ITIL.
  • Minimum 2 years' experience in a similar role.
  • Experience with service desk applications and ITIL methodologies.
  • Familiarity with Citrix, Viewpoint, SharePoint, Mitel, Jobstream, SQL is an advantage.
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Information Systems Analyst Gauteng

The Recruitment Guy (Pty) Ltd

Posted 2 days ago

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Job Description

Title: D365 Information Systems Analyst

Area: Gauteng

Ref No.: TRG 2120

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.

Duties & Responsibilities
  • Execute and manage information systems projects
    • Review information systems change requests from the business and qualify their technical feasibility.
    • Execute and manage information systems related projects, ensuring each project is adequately and timeously:
      • Scoped
      • Planned
      • Designed
      • Developed
      • Tested
      • Implemented
      • Supported
  • Compile business/functional requirements documents (including process mapping)
    • Understand the needs of the business and determine how the information systems can enable and support those needs by:
      • Proactively identifying opportunities
      • Reactively listening to and understanding business needs
    • Document the business needs in appropriate business/functional requirements document.
    • Where relevant, map out as-is and to-be business processes and data flows.
  • Compile system design and specification documents
    • Design and document system changes and specifications for new/changed system functionality.
    • Ensure design makes appropriate use of existing components to minimise cost.
    • Ensure design maximises process efficiency and includes measures to monitor its effectiveness.
    • Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes.
  • Develop (low code), configure & implement system changes
    • Develop certain changes/new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
    • Perform surface testing for changes/new functionality.
    • Design, plan and coordinate user acceptance testing before implementing changes/new functionality.
    • Implement system changes following the company’s change control procedure.
  • Provide level 3 support to users
    • As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome.
    • Apply problem solving techniques to ensure all escalated issues are resolved.
    • For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues.
    • Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
  • Assist with business intelligence (BI) report development
    • On an ad hoc basis, assist in the development or maintenance of BI reports.
  • Continuously identify opportunities for business process and/or system functionality enhancements
    • Proactively identify opportunities for business process and/or system enhancements that will add further value to the business.
  • Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
    • Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company.
    • Proactively suggest the adoption of new technologies/functionality that becomes available that may add value to the company.
  • Work effectively with 3rd party partners where relevant on projects and support
    • Certain activities will involve working with 3rd party partners. Ensure that they:
      • are effectively briefed
      • deliver according to our expectations in terms of scope, timelines and quality.
Desired Experience & Qualification
  • Minimum qualification: Relevant Tertiary Qualification IT or business related.
  • NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
    • ERP system design/implementation
    • SDLC
    • Business analysis
    • Systems architecture
  • Microsoft Power Apps and Power Automate development.
  • Application development and SQL experience advantageous.
  • Relevant experience in the rental industry and machine maintenance advantageous.
KNOWLEDGE
  • Microsoft Dynamics 365, Dataverse and Power Apps development.
  • Functional requirements and system specification documentation.
  • Business analysis competencies.
  • Business process re-engineering competencies.
  • Cross-functional business experience (incl. sales, rental and machine servicing/maintenance).
SKILLS
  • Communication & interpersonal skills.
  • Good planning and organising.
  • Analytical skills.
  • Problem solving.
  • Demonstrate out-of-the box, innovative thinking.
  • A natural disposition to serving customers.
BEHAVIOURAL COMPETENCIES
  • Goal oriented.
  • Work well under pressure.
  • Confident, self-motivated professional who uses own initiative.
  • Demonstrate energy and drive.
  • Deliver with a high-quality orientation.
  • High levels of integrity, ethical standards, morals and values.
  • Willing to do work diligently and honestly and taking full accountability.
  • A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure.
Package & Remuneration

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

Interested?

APPLICATION INSTRUCTIONS

  • We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
  • Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to using Ref # 2120
    • Attach any relevant documentation that will support & enhance your application.
  • Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
  • Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.
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Management Information Systems Manager

EXL

Posted 17 days ago

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Job Description

Location : Cape Town, South Africa

Employment Type : Full-Time, Onsite

Overview :

We are seeking a highly skilled MIS & Recruitment Reporting Specialist to join our Recruitment Department. This critical role combines management information systems (MIS), data analysis, strategic reporting, and the administration of recruitment tools to ensure optimal department efficiency. The ideal candidate will be responsible for developing Power BI dashboards, providing strategic recruitment insights, managing the ATS (Applicant Tracking System), and handling recruitment document management processes. If you're passionate about data, reporting, and recruitment, we want to hear from you!

Key Responsibilities :

MIS / Strategic Reporting :

  • Develop and manage MIS reports : Provide accurate and timely reports for the Recruitment Department, covering key metrics such as time-to-hire, cost-per-hire, sourcing channels, and candidate conversion rates.
  • Data Analysis & Strategic Recommendations : Analyze and interpret recruitment data to identify trends and opportunities for process improvement, and provide actionable insights to optimize recruitment strategies.
  • Collaboration with Leadership : Work closely with senior leadership to prepare quarterly and annual strategic reports, contributing to resource allocation and talent acquisition planning.
  • Design and Build Dashboards : Lead the development of interactive Power BI dashboards and reports, providing stakeholders with easy-to-understand visual insights into recruitment performance and trends.
  • Customization & Continuous Improvement : Customize dashboards based on the needs of different departments and executives, ensuring they are functional and user-friendly. Provide ongoing training for end-users to enhance dashboard usability.

Management Reporting :

  • Prepare Monthly & Quarterly Reports : Track key recruitment performance indicators (KPIs) and ensure that recruitment goals and targets are being met.
  • Collaboration Across Teams : Work with HR and Recruitment teams to gather, verify, and compile data from multiple sources, ensuring consistency and accuracy across all reporting.

Recruitment ATS Administration :

  • ATS Oversight : Oversee the administration of the Applicant Tracking System (ATS), ensuring it supports recruitment efforts, and ensure data integrity, accuracy, and compliance across recruitment workflows.
  • System Improvement : Continuously monitor and improve the functionality of the ATS to streamline and enhance the recruitment process.
  • Documentation & Tracking : Ensure all recruitment activities and candidate records are properly documented and tracked within the ATS.

Document Management :

  • Maintain Recruitment Records : Ensure that all recruitment-related documents such as CVs, interview feedback, offer letters, contracts, and onboarding materials are up-to-date and well-organized.
  • Document Access & Compliance : Implement efficient document management processes to ensure accessibility and compliance with data protection and privacy regulations.

Required Skills & Experience :

  • Minimum 3 years’ experience in an MIS, data analysis, or recruitment reporting role, with a focus on recruitment data.
  • Advanced Power BI skills : Proven experience in creating and managing Power BI dashboards, visualizations, and reports.
  • Applicant Tracking System (ATS) : Proficiency with ATS platforms and recruitment software.
  • Data Reporting & Analytics : Strong ability to prepare management reports, perform data analysis, and generate strategic insights for senior leadership.
  • Excel Expertise : Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros, etc.).
  • Document Management : Familiarity with document management systems and compliance with data protection regulations.

Soft Skills :

  • Attention to Detail : A passion for ensuring accurate reporting and documentation.
  • Communication & Presentation : Strong communication skills, both written and verbal, with the ability to present complex data insights clearly and effectively.
  • Problem-Solving : Excellent analytical and critical-thinking skills with the ability to identify problems and recommend solutions.
  • Team Collaboration : Ability to work independently as well as collaborate effectively within cross-functional teams.

Preferred Qualifications :

  • Certifications in Power BI or other data-related fields.
  • Experience working with recruitment platforms and managing job requisition workflows.

Education Requirements :

  • Bachelor’s degree in information systems, Data Science , Business Analytics , or a related field.

Why Join Us?

  • Career Growth : This role offers continuous learning and professional development in the field of recruitment and data analysis.
  • Dynamic Work Environment : Collaborate with a passionate team in a fast-paced and growing company.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology, Analyst, and Human Resources
  • Industries Business Consulting and Services, Telecommunications, and Telephone Call Centers

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Information Systems Support Specialist

Tando Business Solutions

Posted 24 days ago

Job Viewed

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Job Description

workfromhome

Please note that preference will be given to South African candidates from designated groups.

Employee Value Proposition:

Join our IS Support team and make a difference!

The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team.

Here’s why you should consider becoming a part of our team:

  1. The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack.
  2. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience.
  3. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts.
  4. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry.
  5. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs.

The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you.

Responsibilities:

  1. Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.
  2. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register.
  3. Perform all relevant predefined support and maintenance requests.
  4. Escalate all relevant incidents and errors to applicable second- and third-line support.
  5. Conduct trend analysis on incidents and problems to identify problem areas.
  6. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data.
  7. Work closely with teams to ensure a continuous, stable, and efficient environment.
  8. Efficient and accurate execution of core job aspects.

Person Specification

Ideal qualifications/skills:

  1. Relevant Degree or Diploma.

Ideal experience:

  1. Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment.

Tech Stack

Tech Stack Required:
T-SQL
Tech Stack Desired:
SSRS
Azure or similar cloud capability
ActiveBatch or similar automation tool
PowerShell or similar scripting language
C#

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Information Systems Support Specialist

Gauteng, Gauteng Tando Business Solutions

Posted 24 days ago

Job Viewed

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Job Description

workfromhome

Please note that preference will be given to South African candidates from designated groups.

Employee Value Proposition:

Join our IS Support team and make a difference!

The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team.

Here’s why you should consider becoming a part of our team:

  1. The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack.
  2. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience.
  3. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts.
  4. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry.
  5. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs.

The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you.

Responsibilities:

  1. Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.
  2. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register.
  3. Perform all relevant predefined support and maintenance requests.
  4. Escalate all relevant incidents and errors to applicable second- and third-line support.
  5. Conduct trend analysis on incidents and problems to identify problem areas.
  6. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data.
  7. Work closely with teams to ensure a continuous, stable, and efficient environment.
  8. Efficient and accurate execution of core job aspects.

Person Specification

Ideal qualifications/skills:

  1. Relevant Degree or Diploma.

Ideal experience:

  1. Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment.

Tech Stack

Tech Stack Required:
T-SQL
Tech Stack Desired:
SSRS
Azure or similar cloud capability
ActiveBatch or similar automation tool
PowerShell or similar scripting language
C#

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Information Systems Support Specialist

Western Cape, Western Cape Tando Business Solutions

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

workfromhome

Please note that preference will be given to South African candidates from designated groups.

Employee Value Proposition:

Join our IS Support team and make a difference!

The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team.

Here’s why you should consider becoming a part of our team:

  1. The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack.
  2. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience.
  3. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts.
  4. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry.
  5. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs.

The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you.

Responsibilities:

  1. Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.
  2. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register.
  3. Perform all relevant predefined support and maintenance requests.
  4. Escalate all relevant incidents and errors to applicable second- and third-line support.
  5. Conduct trend analysis on incidents and problems to identify problem areas.
  6. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data.
  7. Work closely with teams to ensure a continuous, stable, and efficient environment.
  8. Efficient and accurate execution of core job aspects.

Person Specification

Ideal qualifications/skills:

  1. Relevant Degree or Diploma.

Ideal experience:

  1. Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment.

Tech Stack

Tech Stack Required:
T-SQL
Tech Stack Desired:
SSRS
Azure or similar cloud capability
ActiveBatch or similar automation tool
PowerShell or similar scripting language
C#

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This advertiser has chosen not to accept applicants from your region.

Information Systems Support Specialist

Gauteng, Gauteng Tando Business Solutions

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

workfromhome

Please note that preference will be given to South African candidates from designated groups.

Employee Value Proposition:

Join our IS Support team and make a difference!

The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team.

Here’s why you should consider becoming a part of our team:

  1. The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack.
  2. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience.
  3. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts.
  4. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry.
  5. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs.

The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you.

Responsibilities:

  1. Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.
  2. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register.
  3. Perform all relevant predefined support and maintenance requests.
  4. Escalate all relevant incidents and errors to applicable second- and third-line support.
  5. Conduct trend analysis on incidents and problems to identify problem areas.
  6. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data.
  7. Work closely with teams to ensure a continuous, stable, and efficient environment.
  8. Efficient and accurate execution of core job aspects.

Person Specification

Ideal qualifications/skills:

  1. Relevant Degree or Diploma.

Ideal experience:

  1. Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment.

Tech Stack

Tech Stack Required:
T-SQL
Tech Stack Desired:
SSRS
Azure or similar cloud capability
ActiveBatch or similar automation tool
PowerShell or similar scripting language
C#

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