171 General Managers jobs in Gauteng

South Africa (with international travel)

Reporting To : Job Overview :

My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence.

Key Responsibilities :

Strategic Leadership & Implementation :

Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets.

Operational Management :

Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery.

Manage budgets, financial planning, and reporting, ensuring profitability and cost control.

Business Development & Networking :

Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities.

Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape.

Travel & Representation :

Represent the company at global networking events, conferences, and industry gatherings.

Lead and motivate teams, fostering a culture of excellence and professionalism.

Brand & Marketing Coordination :

Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections.

Compliance & Risk Management :

Ensure all operations adhere to industry standards, legal requirements, and safety protocols.

Qualifications & Skills :

Proven experience in senior business management, ideally within the aviation industry.

Strong financial acumen and experience managing budgets and financial reports.

Extensive contacts within the aviation sector and excellent negotiation skills.

Demonstrated leadership and team management capabilities.

Excellent presentation, communication, and interpersonal skills.

Ability to operate with a high level of professionalism and presence.

Strategic thinker with the ability to implement complex initiatives.

Experience or background in marketing management is advantageous.

Willingness to travel internationally on a regular basis.

Fluency in English; additional languages are a plus.

Requirements :

Bachelor's degree in Business Administration or a similar qualification is preferred.

Minimum of 8-10 years of relevant experience.

Strong network within the aviation industry.

Ability to work independently and report directly to the CEO.

Valid passport and willingness to travel globally.

What They Offer :

An exciting opportunity to shape and grow a forward-thinking company within the aviation sector.

Competitive salary and performance-based incentives.

International exposure and networking opportunities.

Dynamic and entrepreneurial work environment.

Create a job alert for this search #J-18808-Ljbffr

South Africa (with international travel) Reporting To : Job Overview : My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence. Key Responsibilities : Strategic Leadership & Implementation : Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets. Operational Management : Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery. Manage budgets, financial planning, and reporting, ensuring profitability and cost control. Business Development & Networking : Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities. Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape. Travel & Representation : Represent the company at global networking events, conferences, and industry gatherings. Lead and motivate teams, fostering a culture of excellence and professionalism. Brand & Marketing Coordination : Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections. Compliance & Risk Management : Ensure all operations adhere to industry standards, legal requirements, and safety protocols. Qualifications & Skills : Proven experience in senior business management, ideally within the aviation industry. Strong financial acumen and experience managing budgets and financial reports. Extensive contacts within the aviation sector and excellent negotiation skills. Demonstrated leadership and team management capabilities. Excellent presentation, communication, and interpersonal skills. Ability to operate with a high level of professionalism and presence. Strategic thinker with the ability to implement complex initiatives. Experience or background in marketing management is advantageous. Willingness to travel internationally on a regular basis. Fluency in English; additional languages are a plus. Requirements : Bachelor's degree in Business Administration or a similar qualification is preferred. Minimum of 8-10 years of relevant experience. Strong network within the aviation industry. Ability to work independently and report directly to the CEO. Valid passport and willingness to travel globally. What They Offer : An exciting opportunity to shape and grow a forward-thinking company within the aviation sector. Competitive salary and performance-based incentives. International exposure and networking opportunities. Dynamic and entrepreneurial work environment. Create a job alert for this search #J-18808-Ljbffr

South Africa (with international travel) Reporting To : Job Overview : My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence. Key Responsibilities : Strategic Leadership & Implementation : Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets. Operational Management : Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery. Manage budgets, financial planning, and reporting, ensuring profitability and cost control. Business Development & Networking : Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities. Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape. Travel & Representation : Represent the company at global networking events, conferences, and industry gatherings. Lead and motivate teams, fostering a culture of excellence and professionalism. Brand & Marketing Coordination : Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections. Compliance & Risk Management : Ensure all operations adhere to industry standards, legal requirements, and safety protocols. Qualifications & Skills : Proven experience in senior business management, ideally within the aviation industry. Strong financial acumen and experience managing budgets and financial reports. Extensive contacts within the aviation sector and excellent negotiation skills. Demonstrated leadership and team management capabilities. Excellent presentation, communication, and interpersonal skills. Ability to operate with a high level of professionalism and presence. Strategic thinker with the ability to implement complex initiatives. Experience or background in marketing management is advantageous. Willingness to travel internationally on a regular basis. Fluency in English; additional languages are a plus. Requirements : Bachelor's degree in Business Administration or a similar qualification is preferred. Minimum of 8-10 years of relevant experience. Strong network within the aviation industry. Ability to work independently and report directly to the CEO. Valid passport and willingness to travel globally. What They Offer : An exciting opportunity to shape and grow a forward-thinking company within the aviation sector. Competitive salary and performance-based incentives. International exposure and networking opportunities. Dynamic and entrepreneurial work environment. Create a job alert for this search #J-18808-Ljbffr

Our client, a leading Asset Management Firm, is looking for a qualified Data Operations Analyst. As a Data Operations Analyst, you will: Maintain relationships with Portfolio Managers, Dealers, and Performance & Risk, Client Operations and Reporting teams. Understand their queries and the impact a data issue has on their function/process, manage their expectations, and consider changes to avoid a recurrence. Have a key relationship with Investment Operations and assist in data queries which arise in that team. Maintain relationship with Data team as well as assist in the oversight of that team. Maintain relationship with other data providers (Benchmark Data Provider) and assist in oversight of that team, ensuring quality of benchmark data. Create securities required for trading. Maintain security static data. Perform daily system and data reconciliations. Review NAV reconciliations, investigate breaks and communicate to impacted business users of the data. Assist with the implementation of new products and new instruments from a data operations perspective. Continually review and update processes and procedures to reduce risk and improve efficiency. Qualifications: BCom / BBus Sci or other similar degrees. Experience: At least 3-5 years relevant industry and operational experience. Experience of liaising with individuals at all levels and across business. Bloomberg experience. Basic SQL experience. Strong Excel knowledge. Attributes: The ability to build and maintain meaningful relationships. The ability to ‘approach and own’ and continuously look for opportunities to develop. Ability to analyse, interpret and assimilate information. #J-18808-Ljbffr

Job Title: Business Management Moderator

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Moderator at SayPro (Southern Africa Youth Project) is responsible for ensuring the quality and consistency of business management assessments across programs. This role involves moderating assessments conducted by assessors, verifying their alignment with standards, and ensuring fair and reliable evaluation of learner performance. The Business Management Moderator plays a critical role in maintaining SayPro’s high educational standards by reviewing and improving the assessment process.

Key Responsibilities:

1. SayPro Assessment Moderation:

• Review and verify assessments submitted by Business Management Assessors to ensure they meet SayPro’s quality standards and accreditation requirements.
• Ensure consistency and fairness in grading across different assessors and assessments.
• Check that the assessment tools and methods are suitable for evaluating learners’ business management knowledge and skills.

SayPro Quality Assurance:

• Ensure all assessments are conducted in accordance with industry standards, educational frameworks, and regulatory requirements.
• Review learners’ assessment results to verify that the outcomes reflect the learners’ abilities and meet program objectives.
• Provide recommendations for improving assessment tools and methods to enhance the quality of learner evaluations.

SayPro Feedback and Reporting:

• Provide detailed feedback to Business Management Assessors on their assessment practices, offering guidance on improvements where necessary.
• Prepare moderation reports for each assessment period, outlining the findings, inconsistencies, and recommendations for improvement.
• Communicate moderation results and insights to the Learning and Development Manager and relevant stakeholders.

SayPro Collaboration with Assessors:

• Work closely with Business Management Assessors to standardize assessment practices, ensuring fairness and reliability across the board.
• Lead moderation meetings to discuss assessment issues, review learner performance trends, and address any concerns raised by assessors or learners.
• Provide support and mentorship to assessors to ensure they are using best practices in assessment.

SayPro Curriculum Alignment:

• Ensure that assessment tools and methods align with SayPro’s business management curriculum and learning outcomes.
• Recommend updates or changes to the curriculum based on moderation findings to ensure continuous improvement in the learning and assessment process.
• Collaborate with curriculum developers and trainers to ensure assessments accurately reflect real-world business scenarios.

SayPro Compliance and Accreditation:

• Ensure all assessments meet the requirements of accreditation bodies and regulatory frameworks.
• Participate in external moderation and audit processes as required, ensuring SayPro’s compliance with industry standards.
• Ensure all learner records and assessments are properly documented and stored in accordance with SayPro’s data protection policies.

SayPro Training and Development:

• Assist in the development and delivery of training sessions for assessors, helping them to improve their assessment techniques.
• Stay updated on the latest trends in business management education and assessment to ensure SayPro remains at the forefront of educational practices.
• Attend professional development workshops and seminars related to moderation and educational quality assurance.

SayPro Learner Support:

• Address any learner appeals or complaints related to assessments, ensuring that all concerns are handled fairly and in accordance with SayPro policies.
• Provide support to learners who require clarification on their assessments and ensure their concerns are addressed transparently.

Key Competencies:

1. Attention to Detail: Ability to identify inconsistencies or errors in assessments and ensure fairness in learner evaluations.
2. Communication: Strong written and verbal communication skills for providing feedback to assessors and reporting moderation findings.
3. Problem-Solving: Ability to analyze assessment issues and recommend practical solutions to maintain high-quality standards.
4. Organizational Skills: Capacity to manage multiple moderation tasks, meetings, and reports while adhering to deadlines.
5. Business Knowledge: Strong understanding of core business management disciplines, including finance, marketing, operations, leadership, and strategy.
6. Ethics and Integrity: Commitment to fairness, transparency, and maintaining the integrity of the assessment process.

Qualifications and Experience:

1. Education: Bachelor’s degree in Business Management, Education, or a related field. A formal moderation qualification or training is highly desirable.
2. Experience: At least 3 years of experience in business management education, with experience in assessment moderation preferred.
3. Certifications: An assessor or moderator qualification (e.g., ETDP or equivalent) is highly advantageous.
4. Technology Proficiency: Familiarity with learning management systems (LMS), online assessment tools, and digital moderation platforms.

Performance Indicators:

1. Consistency and fairness in assessment moderation.
2. Timeliness and accuracy of moderation reports.
3. Improvement in the quality of assessments based on feedback provided to assessors.
4. Compliance with accreditation and regulatory standards.

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Job Title: SayPro Business Management Assessor

Department: Learning and Development

Location: Johannesburg

Reports to: Training and Development Manager

About SayPro:
SayPro (Southern Africa Youth Project) is dedicated to uplifting communities and empowering youth through education, skills development, and entrepreneurship. Our business management programs are designed to prepare young professionals for successful careers in business. The role of a Business Management Assessor is crucial in ensuring that our learners achieve the highest standards of competence and are equipped with the practical skills needed to excel in today’s dynamic business world.

Job Overview:
The Business Management Assessor at SayPro (Southern Africa Youth Project) plays a crucial role in evaluating the competencies of learners enrolled in business management programs. The role involves assessing learners’ knowledge and skills in various business areas, ensuring assessments meet accreditation standards, and providing constructive feedback to support learners’ professional growth. This position demands a strong understanding of business principles, educational assessment methods, and attention to detail.

Key Responsibilities:

SayPro Assessment Delivery:

1. Conduct learner assessments based on SayPro’s business management curriculum, using written tests, presentations, practical exercises, case studies, and project evaluations.
2. Assess core business competencies including finance, marketing, operations, leadership, and strategic management.
3. Ensure assessments are aligned with learning objectives and industry standards.

SayPro Practical Skill Evaluation:

1. Evaluate learners’ ability to apply business knowledge in practical scenarios, such as creating business plans, managing budgets, developing strategies, and problem-solving.
2. Ensure learners demonstrate a comprehensive understanding of business management concepts and can apply them in real-world situations.

SayPro Feedback and Learner Support:

1. Provide detailed, constructive feedback to learners after assessments, highlighting strengths and areas for improvement.
2. Offer advice and guidance on how learners can enhance their skills and succeed in future assessments.
3. Support struggling learners by identifying areas of difficulty and providing additional resources or guidance.

SayPro Assessment Planning and Design:

1. Collaborate with trainers and curriculum developers to design and update assessment materials, ensuring relevance to current business practices.
2. Assist in the development of case studies, simulations, and projects that reflect real-world business challenges.
3. Ensure that assessments are diverse in format and approach, providing a comprehensive evaluation of both theoretical and practical knowledge.

SayPro Moderation and Quality Assurance:

1. Participate in internal and external moderation sessions to ensure consistency and fairness in assessment results.
2. Ensure compliance with SayPro’s quality assurance standards and the requirements of accrediting bodies.
3. Maintain accurate records of all assessment activities, including learner performance and feedback.

SayPro Continuous Improvement:

1. Stay updated on trends in business management, education, and assessment techniques.
2. Propose changes to assessment methods based on learner feedback, industry standards, and educational best practices.
3. Attend workshops, conferences, and training sessions to continuously improve assessment skills.

SayPro Administration and Reporting:

1. Maintain organized and accurate records of all assessments, feedback, and learner progress.
2. Prepare reports on assessment outcomes, learner success rates, and areas for program improvement.
3. Ensure all learner information is handled with confidentiality and in compliance with SayPro’s data protection policies.

SayPro Collaboration and Communication:

1. Work closely with trainers, program managers, and curriculum developers to ensure assessments are integrated with the overall learning experience.
2. Collaborate with other assessors to standardize assessment practices across programs.

Key Competencies:

1. Business Knowledge: In-depth understanding of business management disciplines including finance, marketing, operations, and strategy.
2. Assessment Skills: Experience in educational assessment, competency-based evaluation, and understanding of assessment frameworks.
3. Communication: Strong communication skills, especially in delivering feedback and guiding learners.
4. Attention to Detail: Ability to thoroughly evaluate learner work and ensure fairness and consistency in assessments.
5. Problem-Solving: Analytical thinking to assess learner performance and identify areas for improvement.
6. Organizational Skills: Ability to manage multiple assessments and keep detailed records.

Qualifications and Experience:

1. Education: Bachelor’s degree in business management, Education, or related field. An assessor certification is a strong advantage.
2. Experience: Minimum of 2 years of experience in business management or educational assessment. Experience working with young professionals or students is a plus.
3. Certifications: Assessor qualifications (such as ETDP) are highly desirable.
4. Technology: Proficiency in using assessment tools, learning management systems (LMS), and digital platforms.

Performance Indicators:

1. Timely and accurate completion of learner assessments.
2. Quality and consistency in feedback provided to learners.
3. Adherence to SayPro’s quality assurance and accreditation standards.
4. Improvement in learner performance based on feedback and guidance.

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Job Title: Business Management Facilitator
Department: Learning and Development
Location: Johannesburg

Reports to: Training and Development Manager

Job Overview:

The Business Management Facilitator at SayPro (Southern Africa Youth Project) is responsible for delivering high-quality business management training to learners, focusing on developing their skills and knowledge across various business disciplines. This role involves facilitating engaging learning sessions, supporting learners’ development, and ensuring that the course content is practical, relevant, and aligned with industry standards. The facilitator plays a key role in preparing learners for success in their business careers.

Key Responsibilities:

SayPro Training Delivery:

1. Facilitate business management training sessions using a variety of instructional techniques, including presentations, group discussions, case studies, role-plays, and practical exercises.
2. Teach key business management concepts, including finance, marketing, operations, human resources, leadership, and strategic planning.
3. Ensure that all training sessions are engaging, interactive, and tailored to the needs of the learners.

SayPro Curriculum Implementation:

1. Deliver content in line with SayPro’s business management curriculum, ensuring that learning outcomes are met, and learners gain a deep understanding of the subject matter.
2. Customize course materials and learning activities to make the content relevant to the specific needs and goals of learners.
3. Stay updated on current business trends and practices to ensure that the curriculum remains practical and up to date.

SayPro Learner Support:

1. Provide ongoing guidance, mentorship, and support to learners, helping them to understand complex business concepts and apply them in real-world scenarios.
2. Assess learners’ progress through discussions, quizzes, assignments, and practical exercises, providing constructive feedback and support to help them improve.
3. Address any learner concerns or challenges, offering advice and additional resources where needed.

SayPro Assessment and Evaluation:

1. Assist in designing and conducting assessments, such as exams, projects, and presentations, to evaluate learners’ understanding and application of business management principles.
2. Ensure that learners meet the necessary competency levels and work with the assessment team to review and improve learner performance.
3. Provide individual feedback to learners on their progress, strengths, and areas for improvement.

SayPro Engagement and Motivation:

1. Create an inclusive and supportive learning environment that encourages active participation, collaboration, and critical thinking.
2. Motivate and inspire learners to actively engage in their studies and to apply what they have learned in real-life business contexts.
3. Use innovative and creative teaching methods to enhance learner interest and retention of information.

SayPro Course Improvement and Innovation:

1. Continuously evaluate and refine the training materials, methods, and delivery to ensure effectiveness and relevance.
2. Collaborate with curriculum developers and subject matter experts to improve course content, incorporating learner feedback and industry developments.
3. Explore and implement new technologies, tools, and learning methods to enhance the training experience.

SayPro Professional Development:

1. Stay informed about advancements in business management, leadership, and educational practices by attending workshops, conferences, and training programs.
2. Incorporate new techniques, trends, and best practices into the facilitation of business management courses.
3. Share knowledge and best practices with colleagues to ensure continuous improvement in facilitation methods.

SayPro Administration and Reporting:

1. Maintain accurate and organized records of attendance, learner progress, and assessment results.
2. Prepare reports on learner performance and course outcomes, sharing insights and recommendations with the Training and Development Manager.
3. Ensure compliance with SayPro’s policies, procedures, and accreditation requirements.

SayPro Collaboration:

1. Work closely with other trainers, assessors, and the curriculum development team to ensure a cohesive and integrated learning experience for all learners.
2. Participate in team meetings and training workshops to enhance the overall effectiveness of the learning and development department.

Key Competencies:

1. Business Knowledge: Strong understanding of business management principles, including finance, marketing, operations, leadership, and strategy.
2. Facilitation Skills: Excellent facilitation and instructional skills, with the ability to engage and motivate learners through interactive and participatory learning techniques.
3. Communication: Strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely.
4. Adaptability: Ability to adapt training materials and delivery methods to meet the diverse needs and learning styles of learners.
5. Problem-Solving: Effective at helping learners overcome challenges and guiding them through problem-solving exercises.
6. Organizational Skills: Ability to manage training schedules, learner assessments, and administrative tasks efficiently.

Qualifications and Experience:

1. Education: Bachelor’s degree in business management, Education, or a related field. A teaching or training qualification is an advantage.
2. Experience: Minimum of 2 years of experience in business management, training, or adult education. Experience working with youth or in community-based organizations is a plus.
3. Certifications: A facilitator or trainer qualification (e.g., ETDP or similar) is highly desirable.
4. Technology: Proficiency in using online learning platforms, learning management systems (LMS), and digital collaboration tools.

Performance Indicators:

1. Learner engagement and participation in training sessions.
2. Improvement in learner performance based on assessments and feedback.
3. Timeliness and quality of training delivery and reporting.
4. Successful adaptation of the curriculum to meet learner needs and industry standards.

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Job Title: Business Management Facilitator Department: Learning and Development Location: Johannesburg Reports to: Training and Development Manager Job Overview: The Business Management Facilitator at Say Pro (Southern Africa Youth Project) is responsible for delivering high-quality business management training to learners, focusing on developing their skills and knowledge across various business disciplines. This role involves facilitating engaging learning sessions, supporting learners’ development, and ensuring that the course content is practical, relevant, and aligned with industry standards. The facilitator plays a key role in preparing learners for success in their business careers. Key Responsibilities: Say Pro Training Delivery: Facilitate business management training sessions using a variety of instructional techniques, including presentations, group discussions, case studies, role-plays, and practical exercises. Teach key business management concepts, including finance, marketing, operations, human resources, leadership, and strategic planning. Ensure that all training sessions are engaging, interactive, and tailored to the needs of the learners. Say Pro Curriculum Implementation: Deliver content in line with Say Pro’s business management curriculum, ensuring that learning outcomes are met, and learners gain a deep understanding of the subject matter. Customize course materials and learning activities to make the content relevant to the specific needs and goals of learners. Stay updated on current business trends and practices to ensure that the curriculum remains practical and up to date. Say Pro Learner Support: Provide ongoing guidance, mentorship, and support to learners, helping them to understand complex business concepts and apply them in real-world scenarios. Assess learners’ progress through discussions, quizzes, assignments, and practical exercises, providing constructive feedback and support to help them improve. Address any learner concerns or challenges, offering advice and additional resources where needed. Say Pro Assessment and Evaluation: Assist in designing and conducting assessments, such as exams, projects, and presentations, to evaluate learners’ understanding and application of business management principles. Ensure that learners meet the necessary competency levels and work with the assessment team to review and improve learner performance. Provide individual feedback to learners on their progress, strengths, and areas for improvement. Say Pro Engagement and Motivation: Create an inclusive and supportive learning environment that encourages active participation, collaboration, and critical thinking. Motivate and inspire learners to actively engage in their studies and to apply what they have learned in real-life business contexts. Use innovative and creative teaching methods to enhance learner interest and retention of information. Say Pro Course Improvement and Innovation: Continuously evaluate and refine the training materials, methods, and delivery to ensure effectiveness and relevance. Collaborate with curriculum developers and subject matter experts to improve course content, incorporating learner feedback and industry developments. Explore and implement new technologies, tools, and learning methods to enhance the training experience. Say Pro Professional Development: Stay informed about advancements in business management, leadership, and educational practices by attending workshops, conferences, and training programs. Incorporate new techniques, trends, and best practices into the facilitation of business management courses. Share knowledge and best practices with colleagues to ensure continuous improvement in facilitation methods. Say Pro Administration and Reporting: Maintain accurate and organized records of attendance, learner progress, and assessment results. Prepare reports on learner performance and course outcomes, sharing insights and recommendations with the Training and Development Manager. Ensure compliance with Say Pro’s policies, procedures, and accreditation requirements. Say Pro Collaboration: Work closely with other trainers, assessors, and the curriculum development team to ensure a cohesive and integrated learning experience for all learners. Participate in team meetings and training workshops to enhance the overall effectiveness of the learning and development department. Key Competencies: Business Knowledge: Strong understanding of business management principles, including finance, marketing, operations, leadership, and strategy. Facilitation Skills: Excellent facilitation and instructional skills, with the ability to engage and motivate learners through interactive and participatory learning techniques. Communication: Strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely. Adaptability: Ability to adapt training materials and delivery methods to meet the diverse needs and learning styles of learners. Problem-Solving: Effective at helping learners overcome challenges and guiding them through problem-solving exercises. Organizational Skills: Ability to manage training schedules, learner assessments, and administrative tasks efficiently. Qualifications and Experience: Education: Bachelor’s degree in business management, Education, or a related field. A teaching or training qualification is an advantage. Experience: Minimum of 2 years of experience in business management, training, or adult education. Experience working with youth or in community-based organizations is a plus. Certifications: A facilitator or trainer qualification (e.g., ETDP or similar) is highly desirable. Technology: Proficiency in using online learning platforms, learning management systems (LMS), and digital collaboration tools. Performance Indicators: Learner engagement and participation in training sessions. Improvement in learner performance based on assessments and feedback. Timeliness and quality of training delivery and reporting. Successful adaptation of the curriculum to meet learner needs and industry standards. #J-18808-Ljbffr

Mission / Core purpose

The Business Analyst's (Limited Duration Contract) mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross-functional teams, facilitating ideation through design thinking, decomposing high-level objectives into user stories, and validating solutions against agreed success factors. By maintaining rigorous requirements governance and leveraging AI-powered tools to enhance productivity, the BA ensures that each initiative is aligned with strategic goals, delivered on time, and measured against meaningful KPIs.

Key Mission Elements :

• Elicit, clarify and document business requirements, user stories, and acceptance criteria.
• Partner with stakeholders and technical teams to drive end-to-end solution delivery.
• Define project success factors and metrics to track achievement of business objectives.
• Lead design thinking workshops to foster innovative, fit-for-purpose solutions.
• Validate and manage requirements throughout the delivery lifecycle, including UAT facilitation.

Context

• Highly dynamic and fluctuating telecommunications industry
• Highly competitive market with new and established competitors
• Fast moving industry
• Legislative changes
• Changes in the global GSM and ICT market affects developments in future revenue environments
• Interdependency of systems and the need to understand other systems
• Changes in the business, will impact on the business plan, processes, and reporting
• High cross-functional dependency to deliver timeously
• Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance

Key Performance Areas

Core, essential responsibilities / outputs of the position (KPA's)

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