414 General Management jobs in South Africa

• Joint responsibility for the overall lodge operations, including guest services, housekeeping, food and beverage, maintenance, and activities.
• Manage and lead a team of staff to deliver exceptional service and hospitality.
• Ensure smooth day-to-day operations and coordinate with head office when required.
• Host guests and create a warm, personalized, and memorable experience.
• Handle budgeting, stock control, ordering, and monthly reporting.
• Maintain high standards in health, safety, sustainability, and conservation efforts.

• Minimum 35 years experience as a management couple at a luxury lodge or boutique hotel.
• Strong leadership, communication, and organizational skills.
• Proven hospitality experience: one partner may focus on front-of-house, hosting, and guest relations; the other may focus on kitchen, maintenance, or admin, depending on skill sets.
• Excellent knowledge of lodge systems, operations, and high-end guest expectations.
• Fluent in English; additional languages are an asset.
• Hands-on, professional, and adaptable with a passion for the bush and conservation.
• Willingness to live and work in a remote area and work flexible hours.

Kendrick Recruitment is seeking an experienced and dynamic General Management Couple to oversee operations at a prestigious 5-star lodge in the Welgevonden region of Limpopo. This role is ideal for seasoned hospitality professionals with a strong background in luxury lodges, a strategic mindset, and a passion for delivering exceptional guest experiences.

Key Responsibilities

Operational Management:

Oversee the full scope of lodge operations in collaboration with the Operations Management Team

Manage budgets and monitor financial performance, driving strategies for profitability

Prepare and present reports covering occupancy, revenue, and cost analysis

Handle operational challenges efficiently, including leading annual union negotiations

Champion eco-conscious practices including water conservation, waste reduction, and energy efficiency

Foster a guest-focused culture with a high degree of personalisation and attention to detail

Continuously elevate the lodge's offering through innovation and excellence

Strategic Planning:

Develop and implement operational strategies aligned with the lodge's luxury standards and broader group goals

Work closely with senior leadership to define long-term objectives and drive continuous improvement

Support the wider vision of the group as directed by the General Manager of Operations

Resource Management:

Oversee the effective use of staff, equipment, and financial resources

Maintain high service standards while optimising operational costs

Process Optimisation:

Evaluate and improve operational workflows to enhance efficiency and guest satisfaction

Introduce innovative practices to streamline service delivery

Supply Chain Management:

Manage procurement and logistics to ensure timely delivery of all goods and services

Establish strong supplier relationships and mitigate supply chain risks

Team Leadership:

Lead and mentor staff across all departments

Cultivate a high-performance culture with a focus on excellence, collaboration, and accountability

Promote training, development, and staff morale

Quality Control:

Enforce rigorous quality standards across all guest-facing services

Monitor service delivery and implement corrective actions where needed

Maintain consistent application of brand standards and drive the lodge's quality plan

Risk Management:

Identify risks and implement appropriate mitigation strategies

Develop contingency plans to ensure business continuity

Technology Integration:

Utilise technology to improve guest experiences and operational efficiency

Stay up to date with hospitality technology trends and integrate relevant systems

Communication and Collaboration:

Ensure smooth communication between departments and with Head Office

Collaborate across functions to align operations with strategic priorities

Minimum Requirements:

Matric qualification required

Minimum of 5 years’ General Management experience in a luxury lodge environment

Formal Hospitality Degree or Diploma preferred

Excellent command of English with strong communication, customer service, and organisational skills

Proven leadership, problem-solving, financial management, and operational skills

Ability to handle pressure and resolve conflict professionally

Valid RSA ID and Driver’s Licence

Own vehicle required

In-depth knowledge of luxury safari lodge operations and game reserve management

Well-presented, dynamic, and self-motivated

Excellent interpersonal, negotiation, and team leadership skills

Proficient in Microsoft Word, Excel, and PowerPoint

Knowledge of OPERA Cloud Systems or similar Property Management System preferred

This is an outstanding opportunity for a professional couple to bring their passion, expertise, and innovation to a world-class luxury lodge in one of South Africa’s most scenic wildlife regions.

Overview

Job title : General Manager : Housing Management

Job Location : Gauteng, Johannesburg

Deadline : September 21, 2025

• Develop and Implement the Housing Management strategy
• Developing a business plan for land assembly strategies and housing support services.
• Define the strategic role of Housing Management in the overall strategy of the organisation.
• Provide input to advance the organisation from a strategic perspective.
• Translate the strategic plan into the Housing Management operational plan
• Support the organisation’s agenda on national and provincial policy positions through raising these with the key decision makers as appropriate.
• Develop and manage relationships between the organisation and key stakeholders to facilitate effective management of key Housing Management issues such as utility rates, use of service providers, etc.
• Develop and implement Risk Management Strategy
• Identify risks that the Housing Management is exposed to.
• Implement appropriate risk management strategies.
• Report on risk management.
• Effective Performance Management of the Housing Management portfolio
• Ensure all projects are appropriately packaged including project implementation plans and project budgets for approval by the Board.
• Ensure contractual closure for take-on of stock by means of Service Level Agreement with e.g. City of Johannesburg.
• Effective Rental Management and Lease Administration
• Manage the rental of stock.
• Supervise the application of the company’s standard operating procedure (sop) applicable to new tenants.
• Manage implementation of standards for selecting and recruiting tenants.
• Ensure that all steps are adhered to and fully understood by tenants.
• Supervise the maintenance of the tenant database with regard to the number and details of tenant and occupation certificates.
• Manage the rental subsidy application process.
• Manage effective building management
• Manage the tenant installation and snag list process in line with the performance target indicators.
• Manage the appointment of service providers for the provision of non-core services in the buildings.
• Facilitate the development and implementation of service level agreements for contract service providers.
• Monitor the performance of service providers in line with the service level agreements and implement the contracts as agreed.
• Effective commissioning, training and handover of stock.
• Manage the commissioning, training, and handover process in line with the defined procedures.
• Ensure that building services such as water, lights, security, intercom systems and fire equipment are installed and fully functional on handover.
• Effective staff management.
• Recruit and appoint a skilled workforce.
• Approval of staff appointments.
• Ensure orientation and induction of all new staff.

• A minimum of 5 years of management experience, preferably in the Property Management environment.
• Degree BSc in Construction & Property studies or BCom (Property Finance / Property Economics Investments / Real Estate ) NQF Level 7 or related degree.
• Post graduate qualification in Business / Public management will be advantageous.
• Experience in the Municipal or Social Housing sectors and managing multiple and large rental estate projects will be advantageous.
• Certificate in Finance for Non-Finance Managers, Operations Management or Property / Estate Management Programme will be an added advantage.
• Certificate in Municipal Finance Management (MFMA) or the ability to acquire within 18 months
• Real Estate jobs

• Lead, manage, and inspire the lodge team across all departments.
• Oversee daily lodge operations, including guest services, housekeeping, maintenance, food & beverage, and activities.
• Drive exceptional guest experiences through personal engagement and service excellence.
• Manage lodge budgets, financial reporting, and cost control.
• Implement and uphold operational policies, health & safety standards, and sustainability initiatives.
• Coordinate with marketing, reservations, and sales teams to optimize occupancy and revenue.
• Ensure the property and facilities are maintained to premium standards.

• Proven leadership experience in hospitality, preferably in a lodge or luxury resort setting.
• For couples: complementary skill sets (e.g., one partner focusing on guest relations/operations, the other on administration/maintenance/culinary).
• Strong organizational, problem-solving, and interpersonal skills.
• A passion for hospitality, nature, and working in remote locations.
• Financial acumen and operational oversight skills.
• Ability to work under pressure with flexibility and adaptability.
• Valid drivers license for both applicants (if applying as a couple).

• Competitive salary package.
• Comfortable on-site accommodation.
• Meals during working hours.
• Opportunities for professional growth.
• The chance to live and work in a beautiful, unspoiled environment.