16 Freelance Host jobs in South Africa
Host - Hermanus
Posted 25 days ago
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Job Description
An eclectic accommodation collection in the vibrant neighborhood of Hermanus is looking for a passionate Duty Manager to support as established team. Let us know if you have what it takes.
CANDIDATE MINIMUM REQUIREMENTS
Education:
• High school graduate with hospitality experience / hospitality qualification.
• Must speak, read, write, and understand English at a professional level.
• Computer literate (Windows Office – Excel, Word and Outlook)
• Working knowledge of Opera.
• General knowledge of HR and the labour law.
Work experience:
• Previous front office management experience essential.
• Familiar with all duties and procedures in Front Office / Reservations Department
• MS Office (Word, Excel and Email) is essential
• Opera experience is essential
Other:
• Must have a SA ID
• Must have a valid driver’s licence and own transport
• Reliable, responsible and dependable to fulfil obligations
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task
• Excellent communication skills
• Friendly and service orientated
Tasks (include but not limited to):
• Ensure smooth operation of the reception area
• Ensure guests are greeted, checked in and allocated apartments / rooms promptly and courteously
• To ensure reservations are taken correctly and courteously
• Ensure credit control procedures are strictly adhered to
• To ensure guest accounts is kept up to date
• Ensure effective and speedy check out facilities
• Ensure collection and delivery of luggage to apartments / rooms are done efficiently
• To ensure that the reception area is correctly managed
• Ensure that the switchboard is efficiently and effectively managed
• Must be willing to work hospitality shifts (weekends and public holidays), hospitality hours and overtime when requested
• Carrying out any other duties as may be reasonably required by management
• Ensure that guest house rooms / apartments are serviced and maintained to the standards
• Make sure all front of house areas is clean and tidy at all times
• Ensure the back of house is clean and free of clutter
• Ensure the smooth operation of Housekeeping daily
• Daily spot checks of apartments and rooms to ensure standards
• Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping
• Reporting and follow up of all maintenance issues pending or outstanding
• Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.
• Be familiar with the Health & Safety measure of the property
• To ensure regular on-the-job training is training place in your departments
• Ensure dress code of staff is up to standard
• Holding regular performance appraisals with senior staff, identifying areas for development and training needs
• Be readily available to deal with problems and complaints
• To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staff
• Ensure accurate and timeous submission of all reports and administrative work
• Prepare and submit annual budgetary information and updates as required by Financial Manager
• To ensure effective liaison between Reservations & Front Office and other departments (e.g. Housekeeping)
• Act as a Duty Manager when required
• To attend all management meetings as required
Customer Support Host
Posted 13 days ago
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Job Description
Purpose of the Role
Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting experience.
This role offers the opportunity to engage with sports enthusiasts, share your expertise, and contribute to the success of our growing casino and sportsbook platform.
Responsibilities:
- Customer Assistance: Act as the primary point of contact for customers, assisting them with inquiries related to casino and sports betting, account management, wagering rules, promotions, and technical issues in a professional and friendly manner. This will be done in a variety of different mediums such as chat, email and calls.
- Query Resolution: Utilize your in-depth knowledge of casino and sports betting products, services, and industry trends to effectively address customer questions, concerns, and complaints, ensuring prompt resolution and maintaining high customer satisfaction levels.
- Relationship Building: Build rapport and develop strong relationships with customers, creating a personalized experience and fostering loyalty by providing tailored service and highlighting exclusive offerings.
- Technical Support: Troubleshoot and resolve customer issues related to the sportsbook platform, mobile applications, and other digital tools, escalating complex technical problems to the appropriate teams while ensuring timely follow-up and updates to customers.
- Compliance and Security: Adhere to regulatory requirements and company policies, ensuring the integrity of sports betting operations and safeguarding customer information, while actively monitoring for any suspicious activities or fraudulent behavior.
- Product Knowledge: Stay updated with the latest casino and sports events, odds, betting markets, and industry developments, enabling you to provide accurate information, engage in sports-related conversations, and enhance the overall customer experience.
- Documentation and Reporting: Maintain comprehensive and accurate records of customer interactions, issues, and resolutions, contributing to the ongoing improvement of customer service processes, procedures, and knowledge base.
Requirements:
- Grade 12 or equivalent.
- Prior experience in customer service preferably in the online gambling industry.
- Excellent communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely.
- Outstanding interpersonal skills, with the ability to build rapport, empathize with customers, and deliver exceptional service.
- Strong problem-solving abilities and a proactive mindset to resolve customer issues effectively and efficiently.
- Ability to work in a fast-paced, team-oriented environment with a strong sense of accountability.
- Ability to work 24/7 shifts, including evenings, weekends, and holidays.
Advantageous:
- Familiarity with sportsbook platforms, mobile applications, and related technologies.
- Passion for sports and strong knowledge of various sports, teams, and leagues.
Moonspin is committed to the transformation and redressing of past inequalities.Our employment equity goals will be considered in our selection process.
#J-18808-LjbffrAssistant Hotel Manager/Host
Posted 13 days ago
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Job Description
Join to apply for the Assistant Hotel Manager/Host role at ExecutivePlacements.com - The JOB Portal
3 days ago Be among the first 25 applicants
Join to apply for the Assistant Hotel Manager/Host role at ExecutivePlacements.com - The JOB Portal
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
Recruiter:
Career Custodians
Job Ref:
Date posted:
Thursday, June 12, 2025
Location:
Camps Bay, South Africa
SUMMARY:
POSITION INFO:
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
Who We're Looking For:
Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay. This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm. Camps Bay Retreat is looking for a dynamic Assistant Hotel Manager/Host, you will work closely with our guests, anticipating their needs, managing daily operations, and supporting the seamless delivery of our high standards. Whether it’s a luxurious wedding, a high-profile corporate event, or an intimate gathering, you’ll ensure each experience is personalised and unforgettable. Your role will involve coordinating with different departments, overseeing event logistics, and creating an environment where every detail is expertly executed. With a passion for hospitality and a commitment to excellence, you’ll be the friendly face guests rely on, providing guidance, support, and genuine care. If you’re ready to bring our guests’ visions to life and help create lasting memories, we would love to welcome you to our team at Camps Bay Retreat.
What Is Required:
To welcome guests and ensure that their accommodation is ready according to the company set standards. Assisting guests with the check-in and check-out processes. Ensuring that the guests have an amazing experience while staying at the property.
Minimum Requirements:
- Grade 12 or Equivalent
- Must speak, read, write and understand English at a professional level
- Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
- Accommodation Certificate/ Hotel School diploma is advantageous
- Drivers’ license
- Financial Diploma (Advantageous)
- Previous experience in the same or similar position in a luxurious hotel environment
- Familiar with all duties and procedures in Front Office / Reservations Department
- MS Office (Word, Excel and Email) is essential
- Opera experience is essential
Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
To browse all our vacancies, please log on to our website –
Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Advertising Services
Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x
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#J-18808-LjbffrChinese VIP Executive Host
Posted 25 days ago
Job Viewed
Job Description
Job Purpose: The Mandarin-Speaking VIP Executive Host is responsible for delivering exceptional guest service to high-value clients, including international patrons, with a particular focus on Mandarin-speaking guests. This role involves building strong relationships, ensuring a seamless experience for VIP guests, and promoting customer loyalty while driving revenue growth for Monte Casino.
Key Responsibilities:
- Serve as the primary point of contact for Mandarin-speaking VIP guests, ensuring their needs are anticipated and met with the highest standard of service.
- Build and maintain strong relationships with VIP guests to enhance customer loyalty and repeat visits.
- Coordinate and manage all aspects of the guest experience, including reservations, gaming preferences, special requests, and personalized services.
- Communicate effectively with internal departments to ensure smooth operations and a seamless experience for guests.
- Assist guests with inquiries, complaints, and requests, resolving issues promptly and professionally.
- Actively engage with guests on the gaming floor and in VIP areas to promote casino offerings and upcoming events.
- Identify and cultivate new VIP guests, contributing to the growth of the casino's high-value customer base.
- Provide translation services when necessary to facilitate effective communication between guests and staff.
- Stay informed about gaming promotions, entertainment offerings, and other services to keep guests well-informed.
- Monitor guest spending and play activity to ensure proper rewards and incentives are provided in accordance with company policies.
Qualifications and Experience:
- Fluency in Mandarin and English (both verbal and written) is essential.
- Previous experience in a customer service, hospitality, or gaming environment is preferred.
- Experience working with VIP clientele or in a similar executive host role is advantageous.
- Strong interpersonal and communication skills with the ability to build rapport with diverse guests.
- Knowledge of casino operations and gaming products is a plus.
- Proficiency in Microsoft Office applications and the ability to learn casino management systems.
Key Competencies:
- Customer-focused with a passion for delivering exceptional guest experiences.
- Professional demeanor with excellent problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Adaptability to work flexible hours, including evenings, weekends, and holidays.
Attention to detail with strong organizational and time-management skills.
Assistant Hotel Manager/Host
Posted 25 days ago
Job Viewed
Job Description
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
Who We're Looking For:
Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay. This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm. Camps Bay Retreat is looking for a dynamic Assistant Hotel Manager/Host, you will work closely with our guests, anticipating their needs, managing daily operations, and supporting the seamless delivery of our high standards. Whether it’s a luxurious wedding, a high-profile corporate event, or an intimate gathering, you’ll ensure each experience is personalised and unforgettable. Your role will involve coordinating with different departments, overseeing event logistics, and creating an environment where every detail is expertly executed. With a passion for hospitality and a commitment to excellence, you’ll be the friendly face guests rely on, providing guidance, support, and genuine care. If you’re ready to bring our guests’ visions to life and help create lasting memories, we would love to welcome you to our team at Camps Bay Retreat.
What Is Required:
To welcome guests and ensure that their accommodation is ready according to the company set standards. Assisting guests with the check-in and check-out processes. Ensuring that the guests have an amazing experience while staying at the property.
Minimum Requirements:
- Grade 12 or Equivalent
- Must speak, read, write and understand English at a professional level
- Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
- Accommodation Certificate/ Hotel School diploma is advantageous
- Drivers’ license
- Financial Diploma (Advantageous)
- Previous experience in the same or similar position in a luxurious hotel environment
- Familiar with all duties and procedures in Front Office / Reservations Department
- MS Office (Word, Excel and Email) is essential
- Opera experience is essential
Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to
Front Of House Host
Posted 11 days ago
Job Viewed
Job Description
**What will I be doing?**
As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Host truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Organise the 'work area' to be able to deliver brand-specific customer service from welcome to good-bye
+ Deliver exceptional customer service in all shifts (early, late, night) and enrol Hilton Honors members
+ Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly
+ Close guest transactions on Front Office effectively, solicit feedback, and deliver a memorable goodbye (checkout)
+ Stay up-to-date in terms of received Guest Feedback (SALT, Social Media)
+ Regularly attend mandatory F&B service trainings to be ready to work shifts in F&B service
+ Duties of a Front Office Host when scheduled to work in F&B can include the order-taking, delivery of any food and/or beverage items, and clearing of tables
+ Be a reliable and motivated member of the guest operations team
+ Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.
+ Be a role model for others by demonstrating brand-unique, passionate, friendly brand-specific guest service at all times
+ Always deliver 'fair share' in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in housekeeping, F&B service and stewarding
+ Show interest in learning new skills and acquire new knowledge every day
+ Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
+ Be aware of planned team meetings and learning sessions and attend as required
+ Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
+ Volunteer to participate in company campaigns like Travel with Purpose or TM committees
+ Execute duties as assigned by the Guest Operations Manager, Front Office Team Leader and Supervisors
+ Assist other departments, as necessary
**What are we looking for?**
Front Office Hosts serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Of House Host_
**Location:** _null_
**Requisition ID:** _HOT0BTNI_
**EOE/AA/Disabled/Veterans**
Assistant hotel manager/host
Posted today
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Chinese vip executive host
Posted today
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Lobby Host - KFC Whittlesea
Posted 4 days ago
Job Viewed
Job Description
A vacancy exists for Lobby Hosts. As a Lobby Host, you are responsible to receive and give a warm welcome to all our guests, in an efficient and courteous manner that is constituently professional, friendly, warm and engaging. A key point of contact for our FOH customers, delivery service providers and MODs. Manage and assist in identification of bottle necks in FOH to be communicated to CSTMs, MOD, RGM and ARM. Ensure all CX Tech is functioning correctly (i.e., kiosks, come and collect screen, digital menus etc.).
KEY RESPONSIBILITIES
§Elevate customer journey in FOH through authentic connections of Feel-Good brand experiences, in all customer touchpoints: Welcome, Ordering and Dine In§Manage and assist customers with kiosk orders and future eCommerce strategies, ability to upsell items on the menu, recommend new promotions and references our Add Hope system§Maintain Feel-Good connections in FOH between service delivery providers, drivers and CSTMs.§Manage the flow of customers and any potential bottlenecks.§Observe and act on customer needs throughout their dining experience to enhance experienced service levels (e.g., notice a drink refill is needed while seating another customer and ensuring the drink is refilled prior to getting back to the door).§Protect assets and guests by adhering to sanitation, health and safety regulations and brand standards.§Adhere to YUM’s culture principles.
§Matric§Customer service certificate §6-12 months KFC tenure §English proficiency §Ability to communicate in a clear, concise, and friendly manner.§Committed to hospitality and guest experience.§Display excellent guest management skills.§Technically astute to manage the kiosk.§Maintain a high and positive energy. §Professionalism§Ability to multi-task§Team orientated.§High attention to detail§Well groomed§Ability to stand/walk and stay focused and alert for extended periods of time.
§Remain tactful whe facing confrontational situations.
Closing date: 25 April 2025
Lobby Host - KFC Stutterheim
Posted 4 days ago
Job Viewed
Job Description
A vacancy exists for Lobby Hosts. As a Lobby Host, you are responsible to receive and give a warm welcome to all our guests, in an efficient and courteous manner that is constituently professional, friendly, warm and engaging. A key point of contact for our FOH customers, delivery service providers and MODs. Manage and assist in identification of bottle necks in FOH to be communicated to CSTMs, MOD, RGM and ARM. Ensure all CX Tech is functioning correctly (i.e., kiosks, come and collect screen, digital menus etc.).
KEY RESPONSIBILITIES
§Elevate customer journey in FOH through authentic connections of Feel-Good brand experiences, in all customer touchpoints: Welcome, Ordering and Dine In§Manage and assist customers with kiosk orders and future eCommerce strategies, ability to upsell items on the menu, recommend new promotions and references our Add Hope system§Maintain Feel-Good connections in FOH between service delivery providers, drivers and CSTMs.§Manage the flow of customers and any potential bottlenecks.§Observe and act on customer needs throughout their dining experience to enhance experienced service levels (e.g., notice a drink refill is needed while seating another customer and ensuring the drink is refilled prior to getting back to the door).§Protect assets and guests by adhering to sanitation, health and safety regulations and brand standards.§Adhere to YUM’s culture principles.
§Matric§Customer service certificate §6-12 months KFC tenure §English proficiency §Ability to communicate in a clear, concise, and friendly manner.§Committed to hospitality and guest experience.§Display excellent guest management skills.§Technically astute to manage the kiosk.§Maintain a high and positive energy. §Professionalism§Ability to multi-task§Team orientated.§High attention to detail§Well groomed§Ability to stand/walk and stay focused and alert for extended periods of time.
§Remain tactful whe facing confrontational situations.
Closing date: 25 April 2025