196 Fraud Investigator jobs in South Africa

Fraud Investigator

Johannesburg, Gauteng Betway Group

Posted 7 days ago

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Job Description

time left to apply End Date: April 2, 2025 (1 hour left to apply)

job requisition id JR10487

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Reporting to: Team Lead Fraud

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises to management.

What you’ll be doing

As part of your role, your responsibilities will include:

  • Monitor real time engines and queues and identify high risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
  • Identify fraudulent transactions and cancel them from further processing.
  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations.
  • Resolve customer issues within the scope of existing service level agreements.
  • Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
  • Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
  • Ensure confidentiality of all information collected during investigation.
  • Determine existing fraud trends by analysing accounts and transaction patterns.
  • Identify system improvements to prevent fraudulent activities.
  • Recommend anti-fraud processes for changing transaction patterns and trends.
  • Recommend new software tools used for fraud detection, prevention and reporting activities.
  • Generate suspicious activity reports and risk management reports for Managers.
  • Review SDD KYC for account deemed high risk.
  • Ensure accurate and appropriate responses to disputes.
  • Monitor disputed transactions for possible fraudulent activity.
  • Serve customers by resolving product and service problems.
  • Review customer withdrawals and identify suspicious patterns, trends or behaviours and take the necessary action to secure the account.
  • Where applicable, log the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

  • Familiarity with fraud prevention issues and suspicious transaction monitoring systems.
  • Minimum 2 years’ experience in financial services data analysis and/or risk management.
  • Knowledge of online payment systems, regulations, understanding of KYC and financial crime.
  • Degree or Diploma.
  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
  • Exceptional attention to detail, ensuring high standards of quality in all outputs.
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations.
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
  • Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint).
  • Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

  • Ownership and accountability.
  • Initiating action.
  • Resilience.
  • Team orientation.
  • Integrity.

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

About Us

Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 1,000+ talented and exceptional people at the forefront of the vast and competitive world.

Betway has become ingrained in African soil, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.

Whether it’s a career in banking and finance, marketing, development or customer care, our people cover a broad range of dedicated specializations, all under one Betway Africa roof.

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Fraud Investigator

Johannesburg, Gauteng Betway Africa

Posted 8 days ago

Job Viewed

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Job Description

Overview

Fraud Investigator role at Betway Africa. This position is part of Osiris Trading, within Super Group, and focuses on mitigating suspicious and fraudulent activity across the customer journey.

Responsibilities
  • Monitor real-time engines and queues to identify high-risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar risks.
  • Identify fraudulent transactions and cancel them from further processing.
  • Resolve queued transactions within service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and confirm or cancel authorizations.
  • Resolve customer issues within the scope of existing service level agreements.
  • Monitor customer and transactional records to identify unauthorized transactions and fraudulent accounts.
  • Maintain fraud analysis models to improve the efficiency and effectiveness of company systems.
  • Ensure confidentiality of all information collected during investigations.
  • Determine existing fraud trends by analysing accounts and transaction patterns.
  • Identify system improvements to prevent fraudulent activities and recommend anti-fraud processes for changing patterns and trends.
  • Recommend new software tools used for fraud detection, prevention and reporting.
  • Generate suspicious activity reports and risk management reports for managers.
  • Review high-risk accounts (KYC/SDD) as appropriate and respond to disputes with accurate resolutions.
  • Monitor disputed transactions for possible fraudulent activity.
  • Serve customers by resolving product and service problems.
  • Review customer withdrawals and identify suspicious patterns or behaviours, taking actions to secure accounts.

This description is not intended to be exhaustive; other duties may be assigned to achieve business objectives.

Essential Skills
  • Familiarity with fraud prevention issues and suspicious transaction monitoring systems.
  • Minimum 2 years’ experience in financial services data analysis and/or risk management.
  • Knowledge of online payment systems, regulations, and understanding of KYC and financial crime.
  • Degree or Diploma.
  • Strong verbal and written communication skills with the ability to convey complex ideas clearly.
  • Experience working in cross-functional teams and delivering on multiple projects.
  • Attention to detail and high standards of quality.
  • Ability to adapt quickly to changing environments and priorities.
Desirable Skills
  • Knowledge of sports betting markets, odds calculation, betting types and market trends.
  • Experience in online gaming or casino industry and understanding of player behaviour and regulations.
  • Familiarity with gambling regulations and compliance in various jurisdictions.
  • Computer literacy and proficiency in Microsoft Office Suite; ability to use pivot tables and statistical tools.
Our values and culture

We are committed to adaptability, ownership and accountability, initiating action, and resilience as core competencies in our diverse, inclusive environment.

What you’ll get back
  • Comprehensive learning and development programmes to grow your career.
  • Performance tools and constructive feedback to support your growth.
  • Employee assistance programme with various benefits for you and your family.

Game on! This position requires trust and honesty as it has access to customers’ financial details, so background checks will be conducted. By applying, you authorize these checks to be performed confidentially for verification purposes.

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Fraud Investigator

Luno

Posted 11 days ago

Job Viewed

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Job Description

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell

Join our growing Anti-Fraud Monitoring team based in Cape Town, South Africa, reporting directly to the Fraud Monitoring Team Lead. As part of the broader Anti-Financial Crime (AFC) function, you'll work in a fast-paced, global environment, collaborating closely with Engineering, Product, Legal, and other internal teams to help protect Luno and its customers from fraud.

About the team

Our Anti-Fraud team is responsible for identifying and responding to fraud risk across Luno’s global business. We’re on a mission to build a world-class capability that detects and mitigates fraud effectively, keeping the “good guys in and bad guys out.” We respond swiftly to fraud related threats, ensure red flags are identified early, and maintain robust processes that support secure and seamless operations for our customers.

Your mission will involve
  • Responding to fraud-related queries from banks, payment partners, and internal stakeholders regarding bank fraud, card fraud, and chargebacks.
  • Gaining hands-on exposure to payment systems, card processing, and transaction flows in the context of fraud mitigation.
  • Liaising with legal teams, law enforcement, investigators, and impacted customers to manage fraud investigations.
  • Reviewing alerts, accounts, and transactions to detect suspicious activity and taking prompt, informed action.
  • Partnering with senior investigators to proactively identify and address fraud patterns or emerging threats.
  • Balancing time-sensitive priorities and workflows across multiple fraud cases.
  • Engaging with customers to clarify unusual account activity with empathy and professionalism.
  • Supporting investigative work for cross-functional teams, contributing to case resolutions.
  • Identifying improvements to systems, tools, or processes that enhance customer protection.
  • Maintaining detailed and accurate logs, and preparing high-quality investigation reports.
Your profile
  • Hold a relevant qualification from an accredited institution.
  • Have experience in a related sector (e.g. fintech, crypto, payment processing, or forensics).
  • Strong analytical skills and attention to detail.
  • High level of integrity and a strong sense of responsibility.
  • Excellent problem-solving and critical thinking capabilities.
  • Confident communicator with strong written and verbal English skills.
  • Comfortable working independently and managing time effectively.
  • Friendly, proactive, and driven to make an impact.
  • Familiarity with cryptocurrencies is a strong advantage.
You’ll stand out if you have
  • Hands-on experience in digital forensics, cybersecurity, dark web research, OSINT, counter-terrorism, financial crime, insider threat, or legal investigation.
  • A deep curiosity about crypto and direct experience using multiple blockchains or crypto exchanges.
  • Forward-thinking and ambitious team that values diversity, hard work, novel thinking and the continuous quest for excellence.
  • Remote but reachable work policy gives you the freedom to choose between working from home or the office.
  • Improve body and mind, with excellent private medical insurance.
  • Access to educational resources through Learnerbly.
  • Generous maternity / paternity and even paw-ternity for your furry friend.
  • Annual Inspiration Day.
  • A collaborative, friendly work community, with regular social events.
  • Free lunch and snacks.
  • 0 fees with Luno from the day you start.
Perks note

*Offer only available on Luno Instant Buy, not Luno Exchange

Equal opportunity

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Administrative and Legal

We are committed to a safe, inclusive, and respectful workplace.

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Risk Management Analyst

Johannesburg, Gauteng Betway Africa

Posted 5 days ago

Job Viewed

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Job Description

Overview

Job title: Risk Management Analyst

Department: Enterprise Risk Management

Reporting to: Head of Internal Controls and Risk Management

Location: Johannesburg, South Africa

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. Osiris Trading started in 1999 and has grown to a community of 300+ people focused on marketing, customer service and technology.

Who We’re Looking For

We’re on a growth and innovation journey and are seeking passionate, driven individuals. You’ll join a supportive environment where your skills can flourish and your career can soar.

Why We Need You

We are on a mission to create extraordinary experiences for our customers. Your skills, passion and drive will help us achieve this vision. Reporting to the Head of Internal Control and Risk Management, this role is to assist with the administration of the enterprise risk management system and related duties.

What You’ll Be Doing
  • Maintenance and administration of the enterprise risk management system (ERMS), including data entry, and tracking/updating risk registers to ensure high-quality information.
  • Coordinate meetings, administer and support the ERM team with training materials to promote risk awareness.
  • Support development and maintenance of risk management documentation, policies and procedures.
  • Maintain electronic and physical files related to ERM activities, ensuring confidentiality and accessibility.
  • Assist risk owners and risk champions in identifying and analyzing risk and control information to ensure risks are appropriately managed.
  • Support risk and control owners in documenting the control environment for accurate risk assessments.
  • Assist the Risk Management Specialist in enforcing risk management processes in line with policies and preparing materials for risk committees.
  • Regularly review ERMS data quality, engage with the business to improve quality, and complete overdue risk assessments.
  • Collaborate with internal stakeholders to gather risk-related information and assist in reporting as required.
  • Engage with ERM system support to resolve issues and ensure effective tool operation.
  • Identify future enhancements and help improve the ERM system usage, including preparing risk dashboards.
  • Provide general administrative support to the Risk Management Specialist and ERM Team.
  • Support risk owners in identifying and monitoring key risk indicators (KRIs).
  • Stay up to date with risk management frameworks, regulatory updates and industry best practices.
  • Perform other duties as required to support effective management of enterprise risks.

This job description is not exhaustive; you may be required to complete other duties to achieve business objectives.

Essential Skills You’ll Bring
  • BCom in Internal/External Audit (preferred), Law or related fields, or certifications in Risk Management
  • 2+ years of experience in a risk management or audit environment
  • Knowledge of enterprise risk management principles and practices
  • Proficiency with Microsoft Office and other data management/reporting tools
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Attention to detail and confidentiality
  • Desirable: experience using ERM software
  • Postgraduate certification or Diploma in Risk Management
  • ISO 31000 Certification
Desirable Skills
  • Knowledge of sports betting markets and odds calculation
  • Experience in online gaming or casino industry; understanding of player behavior and regulations
  • Familiarity with gambling regulations in various jurisdictions
  • Experience developing and executing customer retention strategies
  • Advanced proficiency in Microsoft Office; familiarity with PivotTables and statistical tools
Our Values

We operate with adaptability, ownership, initiative, resilience, teamwork, integrity and innovation.

What You’ll Get Back
  • Comprehensive learning and development programmes
  • Performance feedback to support growth
  • Employee Assistance programme for you and your family
Additional

Be part of a diverse, inclusive environment across 16 countries and 85 nationalities. We are committed to honesty, fairness and your growth.

Game on!

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Risk Management Specialist

Cape Town, Western Cape DigiOutsource

Posted 8 days ago

Job Viewed

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Job Description

Join to apply for the Risk Management Specialist role at DigiOutsource

Join to apply for the Risk Management Specialist role at DigiOutsource

Get AI-powered advice on this job and more exclusive features.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Risk Management Specialist, you’ll be supporting and be responsible for assisting with the administration of the enterprise risk management system and associated responsibilities for us to stay ahead of the game.

What You’ll Be Doing

As part of your role, your responsibilities will include:

Enterprise Risk Management (ERM) System Maintenance

The role oversees and maintains the ERM framework to effectively identify, assess, monitor and report risks across the organization. The Risk Management Specialist ensures that risk management processes are integrated into strategic planning and daily operations. Regular updates to risk management policies and procedures are conducted to reflect changes in the regulatory environment and industry’s best practices.

System Administration And User Support

They serve as the system administrator for the Risk Management System (RMS), ensuring the live system and training environment are consistently maintained. The Risk Management Specialist provides first-level support to users on the RMS (example, Riskonnect, Onetrust), troubleshooting system issues and managing user access and permissions. The role requires working with the RMS supplier to resolve technical problems, implement system enhancements and manage updates.

To ensure that risks and incidents are reviewed according to the organisation’s Risk Methodology and Framework, the system automation needs to be monitored.

Training And Development

The Risk Management Specialist is responsible for designing and delivering risk-related training on the RMS to ensure all users are proficient in its use. This includes the development and maintenance of training materials ensuring that users are kept up to date with system enhancements. Providing basic governance and risk advice to all staff and managers, helping them understand the organisation’s risk management policies and practices is a key part of the role, creating a risk-aware culture among employees.

Data Quality

The Risk Management Specialist role involves regular review and analysis of information held on the RMS to ensure data accuracy and quality and collaborates with business units to improve the quality of risk and control data.

Ensuring alignment with internal frameworks by analysing risk information and control data and ensuring reporting alignment across the different entities. Assisting the audit function in the administration and documentation of self-certifications.

Reporting

Prepare insight reports for the Board of Directors and Risk committee on a periodic basis, identify and present key risks, facilitate Risk-focused discussions.

Regulatory Alerts And Compliance Support

Assisting in the distribution and tracking of regulatory alerts to ensure compliance across the organization.

The Risk Management Specialist offers support to the wider compliance team in analysing risk control information to identify potential areas of concern, including managing documentation, electronic filing systems, and team procedures.

Stakeholder Engagement

The Risk Management Specialist works closely with stakeholders to identify system enhancements and manage change requests. They manage stakeholders and users to meet deadlines and deliver on risk management objectives.

Continuous Improvement

Continuously seek ways to improve administrative processes for risk management training, compliance tracking, and risk reporting. Support the organisation in developing and refining risk management processes in line with industry best practices.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You’ll Bring To The Table

The necessary skills that we require for this role include:

  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
  • Exceptional attention to detail, ensuring high standards of quality in all outputs
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  • BCom in Internal/ External Audit (preferred), Law or related fields or Certifications in Risk Management
  • 3 + years proven experience in a risk management or audit environment.
  • Qualification in Risk Management, Audit or related fields
  • Experience in enterprise risk management
  • Report writing experience and presentation skills intended for Senior Management and Boards
  • An understanding and working knowledge of prevailing governance, risk and assurance standards and public-sector rules
  • Understanding and Experience of ISO 31000 or COSO Frameworks
  • Experience of problem solving and ability to make decisions within a level of authority

Desirable Skills You’ve Got Up Your Sleeve

It would be great if you also have some of the following skills:

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Desirable would be experience in using ERM software
  • Post Graduate certification or Diploma in Risk Management
  • ISO 31000 Certification

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

  • Adaptability
  • Ownership and accountability
  • Initiating action
  • Resilience
  • Team orientation
  • Integrity
  • Innovation

What You’ll Get Back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  • Free Daily Meals
  • Free Massages On-site
  • Free On-Site Gym
  • Group Life Cover
  • Funeral Fund Benefit
  • Financial Services Assistance
  • Employee Assistance Programme
  • Curro School Fees Benefit
  • Income Continuation Benefit
  • Leadership Training
  • Referral Bonus
  • Medical Aid Subsidy
  • Free Sleep Coaching
  • On-site Barista
  • Retirement Annuity Subsidy
  • Team builds

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

  • Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
  • Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries IT Services and IT Consulting, Software Development, and Retail

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Risk Management Specialist

Western Cape, Western Cape Digital Outsource Services

Posted 42 days ago

Job Viewed

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Job Description

workfromhome

Risk Management Specialist page is loadedRisk Management Specialist Apply remote type Hybrid locations Cape Town time type Full time posted on Posted Yesterday job requisition id JR10892

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Risk Management Specialist, you’ll be supporting and be responsible for assisting with the administration of the enterprise risk management system and associated responsibilities for us to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Enterprise Risk Management (ERM) System Maintenance:

The role oversees and maintains the ERM framework to effectively identify, assess, monitor and report risks across the organization. The Risk Management Specialist ensures that risk management processes are integrated into strategic planning and daily operations. Regular updates to risk management policies and procedures are conducted to reflect changes in the regulatory environment and industry’s best practices.

System Administration and User Support:

They serve as the system administrator for the Risk Management System (RMS), ensuring the live system and training environment are consistently maintained. The Risk Management Specialist provides first-level support to users on the RMS (example, Riskonnect, Onetrust), troubleshooting system issues and managing user access and permissions. The role requires working with the RMS supplier to resolve technical problems, implement system enhancements and manage updates.

To ensure that risks and incidents are reviewed according to the organisation’s Risk Methodology and Framework, the system automation needs to be monitored.

Training and Development:

The Risk Management Specialist is responsible for designing and delivering risk-related training on the RMS to ensure all users are proficient in its use. This includes the development and maintenance of training materials ensuring that users are kept up to date with system enhancements. Providing basic governance and risk advice to all staff and managers, helping them understand the organisation’s risk management policies and practices is a key part of the role, creating a risk-aware culture among employees.

Data Quality:

The Risk Management Specialist role involves regular review and analysis of information held on the RMS to ensure data accuracy and quality and collaborates with business units to improve the quality of risk and control data.

Ensuring alignment with internal frameworks by analysing risk information and control data and ensuring reporting alignment across the different entities. Assisting the audit function in the administration and documentation of self-certifications.

Reporting:
Prepare insight reports for the Board of Directors and Risk committee on a periodic basis, identify and present key risks, facilitate Risk-focused discussions.

Regulatory Alerts and Compliance Support:

Assisting in the distribution and tracking of regulatory alerts to ensure compliance across the organization.

The Risk Management Specialist offers support to the wider compliance team in analysing risk control information to identify potential areas of concern, including managing documentation, electronic filing systems, and team procedures.

Stakeholder Engagement:

The Risk Management Specialist works closely with stakeholders to identify system enhancements and manage change requests. They manage stakeholders and users to meet deadlines and deliver on risk management objectives.

Continuous Improvement:

Continuously seek ways to improve administrative processes for risk management training, compliance tracking, and risk reporting. Support the organisation in developing and refining risk management processes in line with industry best practices.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
  • Exceptional attention to detail, ensuring high standards of quality in all outputs
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  • BCom in Internal/ External Audit (preferred), Law or related fields or Certifications in Risk Management
  • 3 + years proven experience in a risk management or audit environment.
  • Qualification in Risk Management, Audit or related fields
  • Experience in enterprise risk management
  • Report writing experience and presentation skills intended for Senior Management and Boards
  • An understanding and working knowledge of prevailing governance, risk and assurance standards and public-sector rules
  • Understanding and Experience of ISO 31000 or COSO Frameworks
  • Experience of problem solving and ability to make decisions within a level of authority

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Desirable would be experience in using ERM software
  • Post Graduate certification or Diploma in Risk Management
  • ISO 31000 Certification

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

  • Adaptability
  • Ownership and accountability
  • Initiating action
  • Resilience
  • Team orientation
  • Integrity
  • Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  • Free Daily Meals
  • Free Massages On-site
  • Free On-Site Gym
  • Group Life Cover
  • Funeral Fund Benefit
  • Financial Services Assistance
  • Employee Assistance Programme
  • Curro School Fees Benefit
  • Income Continuation Benefit
  • Leadership Training
  • Referral Bonus
  • Medical Aid Subsidy
  • Free Sleep Coaching
  • On-site Barista
  • Retirement Annuity Subsidy
  • Team builds

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!


*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.


Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Similar Jobs (1) Risk Agent locations Cape Town time type Full time posted on Posted 12 Days Ago

We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity.

Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too.

Best of all, we do this while enjoying ourselves as much as possible!

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Risk Management Engineer

Pretoria, Gauteng Jobs 4 All

Posted 13 days ago

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Job Description

PART 1: ROLE SUMMARY The Risk Management Engineer is a strategic and operational authority responsible for embedding risk intelligence, resilience planning, and regulatory defensibility across the companys engineering, production, and facility operations.
This role is essential to the companys ability to:
  • Operate safely in high-risk, regulated environments
  • Scale responsibly across multiple sites and group companies
  • Maintain legal defensibility under OHSA, MHSA, SAPHRA, NNR, and municipal codes
  • Integrate risk governance into the Site Master File, emergency protocols, and operational SOPs
The Risk Management Engineer plays a pivotal role in enabling the companys license to operate, supporting its transition from outsourced risk analysis to in-house capability, and ensuring that all strategic decisions are informed by robust risk modeling and scenario planning.
Key Strategic Deliverables 1. Enterprise Risk Integration
  • Develop and maintain enterprise-wide risk registers across all operational zones, including isotope enrichment, laser operations, cryogenic systems, and prototype testing
  • Align risk frameworks with ISO 31000, ISO 45001, ISO 9001, and ISO 14001
  • Embed risk controls into engineering design, commissioning plans, and operational workflows
  • Ensure traceability, version control, and audit readiness of all risk documentation
  • Support strategic planning through risk-informed decision-making and predictive modeling
2. Operational Risk Oversight
  • Conduct structured risk assessments including HIRA, MHI, Hazmat, Fire, Radiation, and Environmental Impact
  • Validate zoning, bunding, fire resistance ratings, suppression systems, and emergency infrastructure across all sites
  • Lead the development of risk mitigation strategies for high-hazard installations, hazardous chemical substance handling, and radiological operations
  • Support readiness for SAPHRA, NNR, Department of Labour, and municipal inspections
  • Ensure emergency preparedness protocols are risk-informed, site-specific, and aligned with the operational risk profile
PART 2: PURPOSE OF THE ROLE The Risk Management Engineer is a strategic, legally accountable, and technically authoritative role responsible for ensuring that engineering, production, and facility operations are governed by robust risk management principles and aligned with national and international standards.
This role is central to the mission to deliver world-class isotope enrichment technologies across healthcare, nuclear energy, and industrial sectors, while maintaining operational integrity, regulatory compliance, and safety excellence in high-risk environments.
The Risk Management Engineer is tasked with developing and implementing integrated risk frameworks that support the companys license to operate, enable safe scaling of operations, and ensure defensibility under OHSA, MHSA, SAPHRA, NNR, and municipal codes.
Purpose-Driven Responsibilities 1. Lead Strategic Risk Governance Across Operations
  • Develop and maintain enterprise-wide risk registers for all sites and group companies
  • Align risk management systems with ISO 31000, ISO 45001, ISO 9001, and ISO 14001
  • Ensure risk controls are embedded in engineering design, commissioning plans, and operational SOPs
  • Support strategic planning through predictive risk modeling, scenario analysis, and resilience forecasting
  • Facilitate cross-functional integration of risk intelligence into facility design, zoning, bunding, and emergency infrastructure
2. Coordinate Regulatory Engagement and Risk-Based Permit Facilitation
  • Act as the primary liaison for risk-related engagements with:
    • SAPHRA
    • NNR
    • Department of Employment and Labour
    • Municipal fire and environmental departments
  • Prepare and submit technically sound, outcome-based risk assessments to support:
    • Hazardous chemical substance permits
    • Major Hazard Installation (MHI) classification
    • Occupancy certificates
    • Licensing and renewals
  • Ensure all regulatory engagements are supported by traceable, auditable, and legally defensible documentation
3. Oversee Operational Risk Assessments and Emergency Preparedness
  • Conduct structured risk assessments across:
    • Isotope enrichment facilities
    • Laser operations (Class 3B and 4)
    • Cryogenic systems (LHe, LNG)
    • R&D laboratories and prototype testing zones
    • Group companies and affiliated projects
  • Validate readiness for emergency response, fire safety compliance, and environmental risk mitigation
  • Ensure emergency signage, suppression systems, and evacuation routes are installed, maintained, and tested
  • Support the development of site-specific emergency preparedness plans based on risk profiling and hazard analysis
PART 3: KEY RESPONSIBILITIES The Risk Management Engineer ensures that the companys engineering, production, and facility operations are governed by robust, auditable, and legally defensible risk management systems. This includes:
3.1 Strategic Risk Governance and Systems Integration
  • Develop and maintain enterprise-wide risk registers
  • Align risk management systems with ISO frameworks (31000, 45001, 9001, 14001)
  • Integrate risk controls into engineering design, commissioning plans, and operational SOPs
  • Lead scenario planning and predictive modeling for high-risk operations including isotope enrichment, hazardous chemical handling, and cryogenic systems
  • Ensure documentation traceability and audit readiness
  • Support strategic planning with resilience forecasting
3.2 Operational Risk Assessment and Hazard Mitigation
  • Conduct HIRA, MHI, Hazmat, Fire, and Radiation risk assessments
  • Validate zoning, bunding, fire systems, and emergency infrastructure
  • Develop risk mitigation strategies for hazardous substances, radiological operations, laser operations, and prototype testing
  • Ensure emergency infrastructure and signage are compliant and functional
  • Support environmental risk mitigation including spill response and waste management
PART 4: SUPERVISORY AND FUNCTIONAL OVERSIGHT 4.1 Direct Supervision and Line Management
The Risk Management Engineer supervises and directs:
  • Risk Analysts
  • HSE Officers
  • Compliance Officer
  • HSREQ Administrator
  • Fire Safety Specialist Superintendent
  • Registered Occupational Hygiene Specialist (RPO)
  • IMS Specialist
4.2 Functional Oversight and Technical Integration
Leads integration of risk controls into:
  • Facility design and zoning plans
  • Commissioning strategies and emergency infrastructure
  • SOPs and emergency response protocols
  • Engineering reviews and project planning
Key responsibilities include validating compliance of fire systems, water reticulation, evacuation routes, hazardous substance handling, internal audits, CAPA tracking, regulatory submissions, and risk-based training programs.
PART 5: QUALIFICATIONS AND EXPERIENCE 5.1 Educational Background
  • Bachelors degree in Engineering (Chemical, Mechanical, Industrial, Systems, or equivalent)
  • Postgraduate qualification in Risk Engineering, Safety Management, Process Safety, or Environmental Law (preferred)
  • Certifications in Nuclear Engineering, Engineering Management, or Fire Protection (advantageous)
  • Formal training in ISO 31000, ISO 45001, and ISO 14001
5.2 Professional Registration and Legal Competency
  • ECSA Registration: PrEng or PrTechEng (preferred)
  • ISO Lead Auditor Certification (advantageous)
  • Legal competency for OHSA, MHSA, MHI, and Hazardous Substances Regulations
  • Familiarity with SAPHRA and NNR licensing
5.3 Experience Requirements
  • 810 years in risk engineering, safety management, or compliance within high-risk, regulated environments (nuclear, chemical, advanced manufacturing, mining, or energy)
  • Proven ability in enterprise risk management, HIRA, MHI, Hazmat, and fire assessments
  • Experience in regulatory submissions, permit applications, and supervising multidisciplinary teams
  • Integration of risk controls into engineering design, commissioning, and operations
  • Emergency preparedness and resilience planning across multiple sites
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Risk Management Engineer

Pretoria, Gauteng

Posted today

Job Viewed

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Job Description

PART 1: ROLE SUMMARY The Risk Management Engineer is a strategic and operational authority responsible for embedding risk intelligence, resilience planning, and regulatory defensibility across the companys engineering, production, and facility operations. This role is essential to the companys ability to: Operate safely in high-risk, regulated environments Scale responsibly across multiple sites and group companies Maintain legal defensibility under OHSA, MHSA, SAPHRA, NNR, and municipal codes Integrate risk governance into the Site Master File, emergency protocols, and operational SOPs The Risk Management Engineer plays a pivotal role in enabling the companys license to operate, supporting its transition from outsourced risk analysis to in-house capability, and ensuring that all strategic decisions are informed by robust risk modeling and scenario planning. Key Strategic Deliverables 1. Enterprise Risk Integration Develop and maintain enterprise-wide risk registers across all operational zones, including isotope enrichment, laser operations, cryogenic systems, and prototype testing Align risk frameworks with ISO 31000, ISO 45001, ISO 9001, and ISO 14001 Embed risk controls into engineering design, commissioning plans, and operational workflows Ensure traceability, version control, and audit readiness of all risk documentation Support strategic planning through risk-informed decision-making and predictive modeling 2. Operational Risk Oversight Conduct structured risk assessments including HIRA, MHI, Hazmat, Fire, Radiation, and Environmental Impact Validate zoning, bunding, fire resistance ratings, suppression systems, and emergency infrastructure across all sites Lead the development of risk mitigation strategies for high-hazard installations, hazardous chemical substance handling, and radiological operations Support readiness for SAPHRA, NNR, Department of Labour, and municipal inspections Ensure emergency preparedness protocols are risk-informed, site-specific, and aligned with the operational risk profile PART 2: PURPOSE OF THE ROLE The Risk Management Engineer is a strategic, legally accountable, and technically authoritative role responsible for ensuring that engineering, production, and facility operations are governed by robust risk management principles and aligned with national and international standards. This role is central to the mission to deliver world-class isotope enrichment technologies across healthcare, nuclear energy, and industrial sectors, while maintaining operational integrity, regulatory compliance, and safety excellence in high-risk environments. The Risk Management Engineer is tasked with developing and implementing integrated risk frameworks that support the companys license to operate, enable safe scaling of operations, and ensure defensibility under OHSA, MHSA, SAPHRA, NNR, and municipal codes. Purpose-Driven Responsibilities 1. Lead Strategic Risk Governance Across Operations Develop and maintain enterprise-wide risk registers for all sites and group companies Align risk management systems with ISO 31000, ISO 45001, ISO 9001, and ISO 14001 Ensure risk controls are embedded in engineering design, commissioning plans, and operational SOPs Support strategic planning through predictive risk modeling, scenario analysis, and resilience forecasting Facilitate cross-functional integration of risk intelligence into facility design, zoning, bunding, and emergency infrastructure 2. Coordinate Regulatory Engagement and Risk-Based Permit Facilitation Act as the primary liaison for risk-related engagements with: SAPHRA NNR Department of Employment and Labour Municipal fire and environmental departments Prepare and submit technically sound, outcome-based risk assessments to support: Hazardous chemical substance permits Major Hazard Installation (MHI) classification Occupancy certificates Licensing and renewals Ensure all regulatory engagements are supported by traceable, auditable, and legally defensible documentation 3. Oversee Operational Risk Assessments and Emergency Preparedness Conduct structured risk assessments across: Isotope enrichment facilities Laser operations (Class 3B and 4) Cryogenic systems (LHe, LNG) R&D laboratories and prototype testing zones Group companies and affiliated projects Validate readiness for emergency response, fire safety compliance, and environmental risk mitigation Ensure emergency signage, suppression systems, and evacuation routes are installed, maintained, and tested Support the development of site-specific emergency preparedness plans based on risk profiling and hazard analysis PART 3: KEY RESPONSIBILITIES The Risk Management Engineer ensures that the companys engineering, production, and facility operations are governed by robust, auditable, and legally defensible risk management systems. This includes: 3.1 Strategic Risk Governance and Systems Integration Develop and maintain enterprise-wide risk registers Align risk management systems with ISO frameworks (31000, 45001, 9001, 14001) Integrate risk controls into engineering design, commissioning plans, and operational SOPs Lead scenario planning and predictive modeling for high-risk operations including isotope enrichment, hazardous chemical handling, and cryogenic systems Ensure documentation traceability and audit readiness Support strategic planning with resilience forecasting 3.2 Operational Risk Assessment and Hazard Mitigation Conduct HIRA, MHI, Hazmat, Fire, and Radiation risk assessments Validate zoning, bunding, fire systems, and emergency infrastructure Develop risk mitigation strategies for hazardous substances, radiological operations, laser operations, and prototype testing Ensure emergency infrastructure and signage are compliant and functional Support environmental risk mitigation including spill response and waste management PART 4: SUPERVISORY AND FUNCTIONAL OVERSIGHT 4.1 Direct Supervision and Line Management The Risk Management Engineer supervises and directs: Risk Analysts HSE Officers Compliance Officer HSREQ Administrator Fire Safety Specialist Superintendent Registered Occupational Hygiene Specialist (RPO) IMS Specialist 4.2 Functional Oversight and Technical Integration Leads integration of risk controls into: Facility design and zoning plans Commissioning strategies and emergency infrastructure SOPs and emergency response protocols Engineering reviews and project planning Key responsibilities include validating compliance of fire systems, water reticulation, evacuation routes, hazardous substance handling, internal audits, CAPA tracking, regulatory submissions, and risk-based training programs. PART 5: QUALIFICATIONS AND EXPERIENCE 5.1 Educational Background Bachelors degree in Engineering (Chemical, Mechanical, Industrial, Systems, or equivalent) Postgraduate qualification in Risk Engineering, Safety Management, Process Safety, or Environmental Law (preferred) Certifications in Nuclear Engineering, Engineering Management, or Fire Protection (advantageous) Formal training in ISO 31000, ISO 45001, and ISO 14001 5.2 Professional Registration and Legal Competency ECSA Registration: PrEng or PrTechEng (preferred) ISO Lead Auditor Certification (advantageous) Legal competency for OHSA, MHSA, MHI, and Hazardous Substances Regulations Familiarity with SAPHRA and NNR licensing 5.3 Experience Requirements 810 years in risk engineering, safety management, or compliance within high-risk, regulated environments (nuclear, chemical, advanced manufacturing, mining, or energy) Proven ability in enterprise risk management, HIRA, MHI, Hazmat, and fire assessments Experience in regulatory submissions, permit applications, and supervising multidisciplinary teams Integration of risk controls into engineering design, commissioning, and operations Emergency preparedness and resilience planning across multiple sites
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Lecturer (Project/Risk Management)

Centurion, Gauteng STADIO Higher Education

Posted 5 days ago

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Job Description

Overview

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Responsibilities
  • Curriculum development, review and transformation
  • Research: Accredited publications
  • Research: Thought leadership
  • Research for teaching and learning
  • Academic Citizenship: Institutional involvement
  • Academic Leadership (including mentoring and staff development)
  • Self-Development
Qualifications and Experience | Minimum Requirements
  • An NQF 8, preferably specialising in Project and Risk management
  • Experience with lecturing in a blended contact learning and online environment, using electronic learning management systems as well as video conferencing, like MS Teams
  • Relevant industry experience in business, ideally a member of an industry board with relevant designation
Key Attributes
  • Excellent attention to detail
  • Excellent analytical skills
  • Passion for education
  • Ability to work under tight deadlines
  • Conflict management and collaboration skills
Assumption Date

01 January 2026

All applications will be treated as highly confidential. STADIO Higher Education reserves the right to not fill this position. Should you not hear from STADIO within two weeks of the closing date, please consider your application unsuccessful.

In terms of the Company policy for appointments and promotions, preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

Disclaimers

We are committed to equal employment opportunity and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or national origin.

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Officer, Fraud Risk Management

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 5 days ago

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Job Description

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Baker Street 30

To attend to and act as an initial point of contact for all customer needs and service enquiries related to Risk and Fraud while adhering to the laid down processes and procedures to ensure mitigation of the risk and financial losses for both customers and Standard Bank South Africa.

Qualifications

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Exposure in either Fraud or Risk. Contact Centre experience would be an advantage.

Additional Information
  • Adopting Practical Approaches
  • Articulating Information
  • Documenting Facts
  • Examining Information
  • Following Procedures
  • Interacting with People
  • Managing Tasks
  • Taking Action
  • Thinking Positively
  • Upholding Standards
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