84 Fraud Investigator jobs in South Africa

Fraud Investigator

Cape Town, Western Cape Kazang Connect

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Fraud Investigator position available in Cape Town.

A vacancy exists for a Fraud Investigator within the Kazang – Merchant Division. The primary focus of the role is to execute fraud detection and resolution activities with high accuracy and efficiency while guiding processes and workstreams related to specific fraud categories.

The role supports business growth by protecting revenue and customer trust.

Key Responsibilities:

  • Monitor transactional alerts and trends for potential fraud.
  • Investigate flagged transactions and customer complaints.
  • Collaborate with acquiring partners and internal teams to resolve fraud cases.
  • Investigate transaction disputes and provide timely feedback within SLA timelines.
  • Communicate chargeback outcomes to merchants and ensure recovery of funds due to Kazang.
  • Ensure timely closure of cases and documentation of findings.
  • Prepare and submit internal fraud reports.
  • Lead fraud-specific workstreams (e.g., chargeback analysis, dispute resolution).
  • Recommend and implement detection/reporting enhancements.
  • Support and informally lead other fraud team members.
  • Share knowledge on fraud typologies and best practices.
  • Escalate emerging fraud risks.
  • Adhere to regulatory and internal policies.
  • Stay updated on fraud trends and compliance requirements.

Key Competencies Required:

  • Working knowledge of card acquiring fraud management practices and VISA PayFac monitoring.
  • Analytical thinking and decision-making.
  • Attention to detail.
  • Technical literacy (Excel and internal fraud systems).
  • Communication and report writing.
  • Process leadership and coordination.
  • Integrity and confidentiality.

Performance Indicators:

Leading Indicators:

  • % of alerts reviewed within SLA
  • Escalations handled independently
  • Process improvement suggestions

Lagging Indicators:

  • Fraud losses prevented
  • Turnaround time on case resolution
  • Number of closed cases
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Fraud Investigator

Johannesburg, Gauteng Betway Group

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

time left to apply End Date: April 2, 2025 (1 hour left to apply)

job requisition id JR10487

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Reporting to: Team Lead Fraud

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises to management.

What you’ll be doing

As part of your role, your responsibilities will include:

  • Monitor real time engines and queues and identify high risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
  • Identify fraudulent transactions and cancel them from further processing.
  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations.
  • Resolve customer issues within the scope of existing service level agreements.
  • Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
  • Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
  • Ensure confidentiality of all information collected during investigation.
  • Determine existing fraud trends by analysing accounts and transaction patterns.
  • Identify system improvements to prevent fraudulent activities.
  • Recommend anti-fraud processes for changing transaction patterns and trends.
  • Recommend new software tools used for fraud detection, prevention and reporting activities.
  • Generate suspicious activity reports and risk management reports for Managers.
  • Review SDD KYC for account deemed high risk.
  • Ensure accurate and appropriate responses to disputes.
  • Monitor disputed transactions for possible fraudulent activity.
  • Serve customers by resolving product and service problems.
  • Review customer withdrawals and identify suspicious patterns, trends or behaviours and take the necessary action to secure the account.
  • Where applicable, log the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

  • Familiarity with fraud prevention issues and suspicious transaction monitoring systems.
  • Minimum 2 years’ experience in financial services data analysis and/or risk management.
  • Knowledge of online payment systems, regulations, understanding of KYC and financial crime.
  • Degree or Diploma.
  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
  • Exceptional attention to detail, ensuring high standards of quality in all outputs.
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations.
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
  • Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint).
  • Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

  • Ownership and accountability.
  • Initiating action.
  • Resilience.
  • Team orientation.
  • Integrity.

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

About Us

Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 1,000+ talented and exceptional people at the forefront of the vast and competitive world.

Betway has become ingrained in African soil, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.

Whether it’s a career in banking and finance, marketing, development or customer care, our people cover a broad range of dedicated specializations, all under one Betway Africa roof.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

VAS & Super Wallet Fraud Investigator

Cape Town, Western Cape Lesaka Technologies

Posted today

Job Viewed

Tap Again To Close

Job Description

A vacancy exists for a VAS and Super Wallet Fraud Investigator within the Kazang - Merchant Division, in Century City (Onsite). Primary Focus To execute fraud detection and resolution activities with high accuracy and efficiency, while guiding processes and workstreams related to specific fraud categories. Ensures integrity of transactional systems and supports business growth by protecting revenue and customer trust. Key Responsibilities include, but are not limited to: Fraud Investigation & Case Management Lead and manage fraud-related incidents across the vendor and employee ecosystems. Conduct comprehensive forensic investigations, including data analysis, transaction tracing, and fraud pattern identification. Identify and assess employee fraud and third-party involvement using system trails and investigative tools. Compile and manage investigation packs with factual evidence. Fraud Insights & Risk Analysis Provide expert insights into fraud activities, emerging schemes and root causes. Support strategic fraud-prevention projects and continuous process improvement initiatives. Prepare accurate reports for executives on fraud trends, financial impact and resolutions. Recommend and implement enhancements to detection methods and reporting tools. Collaboration & Stakeholder Engagement Collaborate with cross-functional teams including Finance, Compliance, Legal and Commercial. Recovery & Remediation Recover fraudulently obtained funds were possible. Support internal disciplinary processes and/ or criminal case handovers. Guidance and Collaboration Share knowledge on fraud typologies and best practices. Escalate emerging fraud risks to the Supervisor. Compliance & Controls Adhere to regulatory and internal policies during investigations. Maintain up-to-date knowledge of fraud trends and compliance requirements. In order to be considered for this position, the following requirements must be met: Key Competencies Minimum 2-3 years of experience in fraud investigations, forensic analysis, or financial crime prevention unit. Understanding of fraud schemes. Analytical Thinking & Decision-Making Attention to Detail Technical Literacy (Excel, internal fraud systems) Communication & Report Writing Process Leadership & Coordination Integrity & Confidentiality
This advertiser has chosen not to accept applicants from your region.

Junior Risk and Fraud Investigator - Online Gambling/Gaming

Cape Town, Western Cape Neo Brokers (Pty) Ltd

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities
  • Monitor and update deposits and withdrawals.
  • Assist Senior Management in reviewing accounts for any chargebacks or Money Laundering
  • Analyse customer betting patterns and flag suspicious activity
  • Track competitor prices and promotions to ensure our offerings remain competitive.
  • Liaise with risk, product, and customer service teams on bet queries and withdrawals
  • Help with reporting on betting performance, margin, and turnover.
  • Contribute to product improvements and suggest innovations based on user trends
  • Ensure accurate bet settlement and market closure processes
  • Work on shifts that may include weekends, evenings, and public holidays

Requirements & Qualifications
  • Strong passion and understanding for online Gaming.
  • Numerate and analytical thinker with good problem-solving skills.
  • Proficient in Excel and confident working with data and reports.
  • Comfortable working in a fast-paced, high-pressure environment.
  • Excellent attention to detail and a proactive attitude.
  • Degree in a relevant field (Mathematics, Sports Science, Finance, etc.) is an advantage
  • Previous exposure to online casino is a plus but not essential
  • Willingness to learn and grow
  • Fluent in English (additional languages are a bonus)

Desirable Skills
  • Experience in iGaming industry
  • Understanding of how an online casino runs
  • Ability to identify value in casino betting and to identify Risky clients

Location: Century City - Cape Town
Department: Casino Risk and Trade
Reports To: Senior Risk and Fraud Head of Department
Job Type: Full-Time- In office
This advertiser has chosen not to accept applicants from your region.

Investigator Card Fraud FRM - KZN

Durban, KwaZulu Natal Absa Group

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

Investigations:

  • Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
  • Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down.
  • Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention:

  • Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems. Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc. Identify high-risk Business areas, through feedback received from parties attending risk forums / investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff. Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow. Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives. | Stakeholder Management: Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc.) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining). Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

Education

Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Risk Management Specialist

Western Cape, Western Cape Digital Outsource Services

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

workfromhome

Risk Management Specialist page is loadedRisk Management Specialist Apply remote type Hybrid locations Cape Town time type Full time posted on Posted Yesterday job requisition id JR10892

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Risk Management Specialist, you’ll be supporting and be responsible for assisting with the administration of the enterprise risk management system and associated responsibilities for us to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Enterprise Risk Management (ERM) System Maintenance:

The role oversees and maintains the ERM framework to effectively identify, assess, monitor and report risks across the organization. The Risk Management Specialist ensures that risk management processes are integrated into strategic planning and daily operations. Regular updates to risk management policies and procedures are conducted to reflect changes in the regulatory environment and industry’s best practices.

System Administration and User Support:

They serve as the system administrator for the Risk Management System (RMS), ensuring the live system and training environment are consistently maintained. The Risk Management Specialist provides first-level support to users on the RMS (example, Riskonnect, Onetrust), troubleshooting system issues and managing user access and permissions. The role requires working with the RMS supplier to resolve technical problems, implement system enhancements and manage updates.

To ensure that risks and incidents are reviewed according to the organisation’s Risk Methodology and Framework, the system automation needs to be monitored.

Training and Development:

The Risk Management Specialist is responsible for designing and delivering risk-related training on the RMS to ensure all users are proficient in its use. This includes the development and maintenance of training materials ensuring that users are kept up to date with system enhancements. Providing basic governance and risk advice to all staff and managers, helping them understand the organisation’s risk management policies and practices is a key part of the role, creating a risk-aware culture among employees.

Data Quality:

The Risk Management Specialist role involves regular review and analysis of information held on the RMS to ensure data accuracy and quality and collaborates with business units to improve the quality of risk and control data.

Ensuring alignment with internal frameworks by analysing risk information and control data and ensuring reporting alignment across the different entities. Assisting the audit function in the administration and documentation of self-certifications.

Reporting:
Prepare insight reports for the Board of Directors and Risk committee on a periodic basis, identify and present key risks, facilitate Risk-focused discussions.

Regulatory Alerts and Compliance Support:

Assisting in the distribution and tracking of regulatory alerts to ensure compliance across the organization.

The Risk Management Specialist offers support to the wider compliance team in analysing risk control information to identify potential areas of concern, including managing documentation, electronic filing systems, and team procedures.

Stakeholder Engagement:

The Risk Management Specialist works closely with stakeholders to identify system enhancements and manage change requests. They manage stakeholders and users to meet deadlines and deliver on risk management objectives.

Continuous Improvement:

Continuously seek ways to improve administrative processes for risk management training, compliance tracking, and risk reporting. Support the organisation in developing and refining risk management processes in line with industry best practices.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
  • Exceptional attention to detail, ensuring high standards of quality in all outputs
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  • BCom in Internal/ External Audit (preferred), Law or related fields or Certifications in Risk Management
  • 3 + years proven experience in a risk management or audit environment.
  • Qualification in Risk Management, Audit or related fields
  • Experience in enterprise risk management
  • Report writing experience and presentation skills intended for Senior Management and Boards
  • An understanding and working knowledge of prevailing governance, risk and assurance standards and public-sector rules
  • Understanding and Experience of ISO 31000 or COSO Frameworks
  • Experience of problem solving and ability to make decisions within a level of authority

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Desirable would be experience in using ERM software
  • Post Graduate certification or Diploma in Risk Management
  • ISO 31000 Certification

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

  • Adaptability
  • Ownership and accountability
  • Initiating action
  • Resilience
  • Team orientation
  • Integrity
  • Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  • Free Daily Meals
  • Free Massages On-site
  • Free On-Site Gym
  • Group Life Cover
  • Funeral Fund Benefit
  • Financial Services Assistance
  • Employee Assistance Programme
  • Curro School Fees Benefit
  • Income Continuation Benefit
  • Leadership Training
  • Referral Bonus
  • Medical Aid Subsidy
  • Free Sleep Coaching
  • On-site Barista
  • Retirement Annuity Subsidy
  • Team builds

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!


*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.


Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Similar Jobs (1) Risk Agent locations Cape Town time type Full time posted on Posted 12 Days Ago

We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity.

Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too.

Best of all, we do this while enjoying ourselves as much as possible!

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Risk management specialist

Western Cape, Western Cape Digital Outsource Services

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Risk Management Specialist page is loadedRisk Management Specialist Apply remote type Hybrid locations Cape Town time type Full time posted on Posted Yesterday job requisition id JR10892Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and i Gaming brands. At Digi Outsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Digi Outsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Risk Management Specialist, you’ll be supporting and be responsible for assisting with the administration of the enterprise risk management system and associated responsibilities for us to stay ahead of the game. What you’ll be doing As part of your role, your responsibilities will include:Enterprise Risk Management (ERM) System Maintenance: The role oversees and maintains the ERM framework to effectively identify, assess, monitor and report risks across the organization. The Risk Management Specialist ensures that risk management processes are integrated into strategic planning and daily operations. Regular updates to risk management policies and procedures are conducted to reflect changes in the regulatory environment and industry’s best practices. System Administration and User Support: They serve as the system administrator for the Risk Management System (RMS), ensuring the live system and training environment are consistently maintained. The Risk Management Specialist provides first-level support to users on the RMS (example, Riskonnect, Onetrust), troubleshooting system issues and managing user access and permissions. The role requires working with the RMS supplier to resolve technical problems, implement system enhancements and manage updates. To ensure that risks and incidents are reviewed according to the organisation’s Risk Methodology and Framework, the system automation needs to be monitored. Training and Development: The Risk Management Specialist is responsible for designing and delivering risk-related training on the RMS to ensure all users are proficient in its use. This includes the development and maintenance of training materials ensuring that users are kept up to date with system enhancements. Providing basic governance and risk advice to all staff and managers, helping them understand the organisation’s risk management policies and practices is a key part of the role, creating a risk-aware culture among employees.Data Quality: The Risk Management Specialist role involves regular review and analysis of information held on the RMS to ensure data accuracy and quality and collaborates with business units to improve the quality of risk and control data. Ensuring alignment with internal frameworks by analysing risk information and control data and ensuring reporting alignment across the different entities. Assisting the audit function in the administration and documentation of self-certifications. Reporting: Prepare insight reports for the Board of Directors and Risk committee on a periodic basis, identify and present key risks, facilitate Risk-focused discussions.Regulatory Alerts and Compliance Support: Assisting in the distribution and tracking of regulatory alerts to ensure compliance across the organization. The Risk Management Specialist offers support to the wider compliance team in analysing risk control information to identify potential areas of concern, including managing documentation, electronic filing systems, and team procedures. Stakeholder Engagement: The Risk Management Specialist works closely with stakeholders to identify system enhancements and manage change requests. They manage stakeholders and users to meet deadlines and deliver on risk management objectives. Continuous Improvement: Continuously seek ways to improve administrative processes for risk management training, compliance tracking, and risk reporting. Support the organisation in developing and refining risk management processes in line with industry best practices.This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations BCom in Internal/ External Audit (preferred), Law or related fields or Certifications in Risk Management 3 + years proven experience in a risk management or audit environment. Qualification in Risk Management, Audit or related fields Experience in enterprise risk management Report writing experience and presentation skills intended for Senior Management and Boards An understanding and working knowledge of prevailing governance, risk and assurance standards and public-sector rules Understanding and Experience of ISO 31000 or COSO Frameworks Experience of problem solving and ability to make decisions within a level of authority Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Desirable would be experience in using ERM software Post Graduate certification or Diploma in Risk Management ISO 31000 Certification Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We offer a great variety of personal and professional benefits to help you thrive at Digi Outsource and Super Group. This includes: We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meals Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Employee Assistance Programme Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On-site Barista Retirement Annuity Subsidy Team builds Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow! Similar Jobs (1) Risk Agent locations Cape Town time type Full time posted on Posted 12 Days Ago We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too. Best of all, we do this while enjoying ourselves as much as possible! #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Fraud investigator Jobs in South Africa !

DIRECTOR: ORGANISATIONAL RISK MANAGEMENT

Johannesburg, Gauteng Department of Infrastructure Development

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Department of Infrastructure Development

DIRECTOR: ORGANISATIONAL RISK MANAGEMENT

  • Reference Number: refs/023048
  • Directorate: ORGANISATIONAL RISK MANAGEMENT
  • Number of Posts: 1
  • Package: R 1 266 714.00 - R 1 492 122.00 per annum (All-inclusive). This includes a basic salary (70%) and a flexible portion (30%) that can be structured according to applicable rules. It also includes the state's contribution to the Government Employees Pension Fund (13% of basic salary). The successful candidate will be required to sign a performance agreement within three months of appointment.
  • Enquiries: Ms. Sikelelwa Mboto Tel: /

Requirements:

  • An undergraduate qualification at NQF Level 7 in Risk Management or Commerce recognized by SAQA.
  • Minimum of 5 years’ experience at middle/senior managerial level.
  • A valid driver’s license.
  • Pre-Entry SMS Certificate.
  • Competencies: GPG and DID policies and procedures, PFMA, Treasury regulations, relevant legislation, Public Service Regulations, understanding of DID projects or agencies, financial management, provisioning administration, risk management frameworks, policy development, change management, project management.
  • Skills: Financial management, human resources, project management, presentation, report writing, planning, stakeholder management, negotiation, facilitation.
  • Attributes: Decisive, team worker, diversity and customer-focused, proactive, resourceful, flexible, cost-conscious, quality-oriented, responsive, people-oriented, credible, innovative, problem-solving, strategic.

Duties:

  • Manage risk identification, assessment, mitigation, monitoring, and reporting processes.
  • Develop and maintain the department’s ERM strategy and policies.
  • Conduct risk analysis, develop risk maturity profiles, and manage risk registers.
  • Report ERM matters to stakeholders and coordinate relevant committees.
  • Manage business continuity plans, awareness campaigns, and supporting committees.
  • Sign performance agreements, manage subordinates, and oversee training and development.
  • Manage resources, funds, and stakeholder relations.
  • Align strategic priorities with departmental goals and prepare reports.

Notes:

  • In line with the Department’s Employment Equity Plan, people with disabilities are encouraged to apply.
  • Apply online at Only online applications are accepted.
  • Use the latest Z83 form issued by the Minister for the Public Service and Administration, fully completed and signed.
  • Attach a comprehensive CV. Failure to do so results in disqualification.
  • Certified copies of qualifications (not older than 6 months), ID, and driver’s license (if applicable) will be requested from shortlisted candidates.
  • Preference will be given to candidates promoting representativity (race, gender, disability).
  • Foreign qualifications must be evaluated by SAQA.
  • The Department reserves the right not to appoint.
  • If no response is received within 3 months, consider the application unsuccessful.

Employer: Department of Infrastructure Development

Location: Head Office (Johannesburg)

Closing Date: 15-08-2025

Criteria Questions:

  • Do you have an undergraduate qualification at NQF Level 7 in Risk Management or Commerce recognized by SAQA?
  • Do you have a minimum of 5 years’ experience at middle/senior managerial level?
  • Do you have a valid driver’s license?
  • Do you have a Pre-Entry SMS Certificate?

Note:

  • Due to high application volume, applications will not be acknowledged. No response within 3 months indicates unsuccessful application.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Officer, Fraud Risk Management

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Baker Street 30

To attend to and act as an initial point of contact for all customer needs and service enquiries related to Risk and Fraud while adhering to the laid down processes and procedures to ensure mitigation of the risk and financial losses for both customers and Standard Bank South Africa.

Qualifications

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Exposure in either Fraud or Risk. Contact Centre experience would be an advantage.

Additional Information
  • Adopting Practical Approaches
  • Articulating Information
  • Documenting Facts
  • Examining Information
  • Following Procedures
  • Interacting with People
  • Managing Tasks
  • Taking Action
  • Thinking Positively
  • Upholding Standards
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Director: organisational risk management

Johannesburg, Gauteng Department Of Infrastructure Development

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Department of Infrastructure Development DIRECTOR: ORGANISATIONAL RISK MANAGEMENT Reference Number: refs/023048 Directorate: ORGANISATIONAL RISK MANAGEMENT Number of Posts: 1 Package: R 1 266 714.00 - R 1 492 122.00 per annum (All-inclusive). This includes a basic salary (70%) and a flexible portion (30%) that can be structured according to applicable rules. It also includes the state's contribution to the Government Employees Pension Fund (13% of basic salary). The successful candidate will be required to sign a performance agreement within three months of appointment. Enquiries: Ms. Sikelelwa Mboto Tel: / Requirements: An undergraduate qualification at NQF Level 7 in Risk Management or Commerce recognized by SAQA. Minimum of 5 years’ experience at middle/senior managerial level. A valid driver’s license. Pre-Entry SMS Certificate. Competencies: GPG and DID policies and procedures, PFMA, Treasury regulations, relevant legislation, Public Service Regulations, understanding of DID projects or agencies, financial management, provisioning administration, risk management frameworks, policy development, change management, project management. Skills: Financial management, human resources, project management, presentation, report writing, planning, stakeholder management, negotiation, facilitation. Attributes: Decisive, team worker, diversity and customer-focused, proactive, resourceful, flexible, cost-conscious, quality-oriented, responsive, people-oriented, credible, innovative, problem-solving, strategic. Duties: Manage risk identification, assessment, mitigation, monitoring, and reporting processes. Develop and maintain the department’s ERM strategy and policies. Conduct risk analysis, develop risk maturity profiles, and manage risk registers. Report ERM matters to stakeholders and coordinate relevant committees. Manage business continuity plans, awareness campaigns, and supporting committees. Sign performance agreements, manage subordinates, and oversee training and development. Manage resources, funds, and stakeholder relations. Align strategic priorities with departmental goals and prepare reports. Notes: In line with the Department’s Employment Equity Plan, people with disabilities are encouraged to apply. Apply online at Only online applications are accepted. Use the latest Z83 form issued by the Minister for the Public Service and Administration, fully completed and signed. Attach a comprehensive CV. Failure to do so results in disqualification. Certified copies of qualifications (not older than 6 months), ID, and driver’s license (if applicable) will be requested from shortlisted candidates. Preference will be given to candidates promoting representativity (race, gender, disability). Foreign qualifications must be evaluated by SAQA. The Department reserves the right not to appoint. If no response is received within 3 months, consider the application unsuccessful. Employer: Department of Infrastructure Development Location: Head Office (Johannesburg) Closing Date: 15-08-2025 Criteria Questions: Do you have an undergraduate qualification at NQF Level 7 in Risk Management or Commerce recognized by SAQA? Do you have a minimum of 5 years’ experience at middle/senior managerial level? Do you have a valid driver’s license? Do you have a Pre-Entry SMS Certificate? Note: Due to high application volume, applications will not be acknowledged. No response within 3 months indicates unsuccessful application. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Fraud Investigator Jobs