276 Fraud Analyst jobs in South Africa
Junior Fraud Analyst
Posted 13 days ago
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Ozow is looking for a Junior Fraud Analyst. Your understanding and knowledge of the financial services and payments industry, the dynamics of the fraud landscape, and use of data analytics for counter fraud and financial crime strategies will be key to assisting the business with fraud risk management.
To provide specialist advice and support to investigate and resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses. Investigate fraudulent activity, perform analyses, and identify root causes on fraud losses. Provide core support to the business through the capturing, verifying and maintenance of management information.
Requirements
- 2+ years’ experience in fraud detection and prevention and or related environment
- 2+ years in banking/financial sector and or technology sector focusing on payments
- Understanding of counter fraud, anti-money laundering and risk management frameworks, policies, and practises
- Experience in fraud prevention software management tools and methodologies
- You will be required to work shifts which will include after hours and weekend work
- Excellent communication, presentation, and proficient in business writing skills
- Excellent Stakeholder relationship management and interpersonal skills
- Numerate with excellent analytical skills and familiar BI software packages
During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.
Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.
Compliance
As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.
Ready to be exceptional?Apply now!
Keen to know more?
Interested in joining our rocket ship?
To find out more about life atOzow, head over to our Careers Page here!
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#J-18808-LjbffrJunior fraud analyst
Posted today
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Fraud Investigator
Posted 13 days ago
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A vacancy exists for a Fraud Investigator within the Kazang – Merchant Division. The primary focus of the role is to execute fraud detection and resolution activities with high accuracy and efficiency while guiding processes and workstreams related to specific fraud categories.
The role supports business growth by protecting revenue and customer trust.
Key Responsibilities:
- Monitor transactional alerts and trends for potential fraud.
- Investigate flagged transactions and customer complaints.
- Collaborate with acquiring partners and internal teams to resolve fraud cases.
- Investigate transaction disputes and provide timely feedback within SLA timelines.
- Communicate chargeback outcomes to merchants and ensure recovery of funds due to Kazang.
- Ensure timely closure of cases and documentation of findings.
- Prepare and submit internal fraud reports.
- Lead fraud-specific workstreams (e.g., chargeback analysis, dispute resolution).
- Recommend and implement detection/reporting enhancements.
- Support and informally lead other fraud team members.
- Share knowledge on fraud typologies and best practices.
- Escalate emerging fraud risks.
- Adhere to regulatory and internal policies.
- Stay updated on fraud trends and compliance requirements.
Key Competencies Required:
- Working knowledge of card acquiring fraud management practices and VISA PayFac monitoring.
- Analytical thinking and decision-making.
- Attention to detail.
- Technical literacy (Excel and internal fraud systems).
- Communication and report writing.
- Process leadership and coordination.
- Integrity and confidentiality.
Performance Indicators:
Leading Indicators:
- % of alerts reviewed within SLA
- Escalations handled independently
- Process improvement suggestions
Lagging Indicators:
- Fraud losses prevented
- Turnaround time on case resolution
- Number of closed cases
Fraud Investigator
Posted 13 days ago
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time left to apply End Date: April 2, 2025 (1 hour left to apply)
job requisition id JR10487
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Reporting to: Team Lead Fraud
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises to management.
What you’ll be doing
As part of your role, your responsibilities will include:
- Monitor real time engines and queues and identify high risk transactions within the business portfolio.
- Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
- Identify fraudulent transactions and cancel them from further processing.
- Resolve queued transactions within the service level agreements to reduce potential revenue losses.
- Interact with banks and customers to validate information and to confirm or cancel authorizations.
- Resolve customer issues within the scope of existing service level agreements.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
- Ensure confidentiality of all information collected during investigation.
- Determine existing fraud trends by analysing accounts and transaction patterns.
- Identify system improvements to prevent fraudulent activities.
- Recommend anti-fraud processes for changing transaction patterns and trends.
- Recommend new software tools used for fraud detection, prevention and reporting activities.
- Generate suspicious activity reports and risk management reports for Managers.
- Review SDD KYC for account deemed high risk.
- Ensure accurate and appropriate responses to disputes.
- Monitor disputed transactions for possible fraudulent activity.
- Serve customers by resolving product and service problems.
- Review customer withdrawals and identify suspicious patterns, trends or behaviours and take the necessary action to secure the account.
- Where applicable, log the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Familiarity with fraud prevention issues and suspicious transaction monitoring systems.
- Minimum 2 years’ experience in financial services data analysis and/or risk management.
- Knowledge of online payment systems, regulations, understanding of KYC and financial crime.
- Degree or Diploma.
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
- Exceptional attention to detail, ensuring high standards of quality in all outputs.
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations.
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint).
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions.
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Ownership and accountability.
- Initiating action.
- Resilience.
- Team orientation.
- Integrity.
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
About UsOur journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 1,000+ talented and exceptional people at the forefront of the vast and competitive world.
Betway has become ingrained in African soil, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.
Whether it’s a career in banking and finance, marketing, development or customer care, our people cover a broad range of dedicated specializations, all under one Betway Africa roof.
#J-18808-LjbffrPayment, Risk and Fraud Analyst
Posted 13 days ago
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About Us:
Monkey Tilt is building a gaming platform that will house all speculation, with everything from traditional sports betting and casino games to poker to crypto perpetuals to prediction markets to collectibles and more. And wrapped around this platform is a lifestyle brand that embraces the fact that life is a gamble, and that is fucking awesome.
The company is financed by top-tier institutional investors, closing $21 million last year and preparing to announce a much larger series A financing closing soon. We are led by a CEO and leadership team brimming with youth, energy, and extensive experience in online gaming, crypto trading, culture and design. Tyga, the iconic hip hop artist and fashion icon, recently joined the company as its Creative Director and the team is routinely welcoming entertainment giants and cultural icons to its roster.
Unlike other competitors that focus on a sportsbook, casino, poker or a hybrid of those 3, MonkeyTilt aspires to bring together many more verticals in gambling and speculation all unified by a single, multi-currency wallet and a best-in-class rewards system. Moreover, many brands and concepts will spin off of MonkeyTilt but continue to be a part of our interconnected ecosystem, including our soon-to-launch fashion label, Tilt Club Collection; our podcast, the Fully Tilted Pod; and other yet to be released media assets.
Online casinos have not evolved over the last 25 years. And to think that in the next 25 years, they will live in isolation as they do now is foolhardy. Speculation is a lifestyle that can be exercised through many outlets, and we plan to be the central point of distribution for as many of those as you can imagine. And we want to deliver that in a fresh and unique way.
We are excited to work together to build the platform of the future. Welcome to the team.
Role Overview:
We are now looking for a Payment, Risk and Fraud Analyst to join our Payments team. If you have a passion for service excellence, we want to meet you!
Are you ready to level up?
Key Responsibilities:
- Adhere to corporate-wide and team-specific policies, procedures, and guidelines.
- Monitor and analyze deposits.
- Verify and approve withdrawal requests.
- Investigate flagged or alerted customer accounts generated by the Fraud framework.
- Identify, review, and analyze suspicious gaming activities.
- Block and unblock customer accounts following procedures and guidelines.
- Assess player activity and behavior from a responsible gaming and anti-money laundering perspective.
- Compile and analyze reports.
- Actively participate in improving internal procedures and processes.
- Ensure that tasks are performed in line with the compliance and legal obligations deriving from the respective jurisdictions.
- Act as a point of escalation to relevant departments.
- Any other ad-hoc tasks as required by the Manager.
Qualifications:
- An experienced iGaming professional.
- Experience with crypto wallets.
- Experience of working in an online environment.
- Demonstrable experience with fraud analysis and investigations.
- Basic knowledge of AML regulations.
- Detail-oriented with good organizational skills.
- High standard of written and verbal communication.
- Proficiency in MS Office Programs, especially Excel and can quickly familiarize with new systems.
- Ability to adapt to changing priorities and thrive in a fast-paced work environment.
- Previous experience in Fraud or Operational Compliance will be considered an asset.
What We Offer:
- The chance to make an immediate impact at a global gaming enterprise that is scaling quickly
- A culture that values tenacity, adaptability, curiosity & accountability
- Competitive compensation and benefits reflective of your experience and skills.
- Guaranteed 1 month bonus after 12 months of service, as well as performance based bonuses
We are looking for individuals who:
- Are proactive go-getters
- Are performance-driven and results-oriented
- Thrive in a fast-paced, ever-evolving environment
- Take constructive criticism without filling buckets with tears
- Have a background or keen interest in the gaming industry
- Are not afraid to put in the work for big rewards
Payment, risk and fraud analyst
Posted today
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VAS & Super Wallet Fraud Investigator
Posted today
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OM Bank - Fraud Alerts Analyst
Posted 5 days ago
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Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
The Fraud Alerts Analyst at OM Bank will be instrumental in safeguarding the bank's integrity and customer trust by monitoring, investigating, and mitigating potential fraudulent activities.The role involves leveraging advanced fraud detection tools and analytics to respond to alerts, analyse suspicious behaviour, and reduce fraud risks while ensuring an excellent customer experience.
KEY RESULT AREAS
Fraud Monitoring and Detection:
- Monitor real-time and system-generated fraud alerts for suspicious transactions or account activity on customer accounts.
- Monitor real-time and system-generated fraud alerts relating to the credit application process on new or existing customer accounts.
- Identify patterns and trends in fraudulent behaviour to prevent further occurrences.
Investigation and Verification:
- Conduct in-depth investigations into flagged transactions or activities.
- Contact customers to verify transactions and protect their accounts.
- Escalate high-risk cases to fraud prevention specialists or management.
Collaboration and Reporting:
- Work closely with Risk Management, Compliance, Service Operations and fellow FRAML trailblazers to resolve fraud cases.
- Prepare detailed reports on fraud activity, trends, and resolutions for internal use.
- Act as a subject matter expert for fraud prevention initiatives and provide insights to enhance fraud detection strategies and tools.
Compliance and System Optimization:
- Ensure compliance with all fraud prevention policies, procedures, and regulatory requirements.
- Recommend system enhancements and participate in testing new fraud prevention tools.
Customer Protection and Advocacy:
- Educate customers on fraud risks and preventative measures.
- Handle customer concerns regarding fraudulent activity with professionalism and empathy.
ROLE REQUIREMENTS
Education:
- Bachelor’s degree in Risk Management, Finance, Business, or related fields (preferred).
Experience:
- 3–5 years of experience in fraud detection, financial crime prevention, or a similar role.
- Knowledge of banking operations and fraud prevention tools.
Skills and Competencies:
- Proficiency in fraud detection software (e.g., SAS, Falcon, Actimize, or equivalent).
- Strong analytical and critical-thinking skills.
- Attention to detail with a solid knowledge on Card and Payments fraud is a plus.
- Excellent communication skills pertaining to collaboration and customer engagements is required with problem-solving abilities.
Skills
Adaptive Thinking, Data Analysis, Data Controls, Financial Auditing, Information Management, Management Accounting, Planning and organisational skills, Risk Management, Threat AssessmentCompetencies
Business Insight Collaborates Communicates Effectively Cultivates Innovation Decision Quality Financial Acumen Instills Trust Manages ComplexityEducation
Closing Date
25 August 2025 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
#J-18808-LjbffrOM Bank - Fraud Alerts Analyst
Posted 5 days ago
Job Viewed
Job Description
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
The Fraud Alerts Analyst at OM Bank will be instrumental in safeguarding the bank's integrity and customer trust by monitoring, investigating, and mitigating potential fraudulent activities.The role involves leveraging advanced fraud detection tools and analytics to respond to alerts, analyse suspicious behaviour, and reduce fraud risks while ensuring an excellent customer experience.
KEY RESULT AREAS
Fraud Monitoring and Detection:
- Monitor real-time and system-generated fraud alerts for suspicious transactions or account activity on customer accounts.
- Monitor real-time and system-generated fraud alerts relating to the credit application process on new or existing customer accounts.
- Identify patterns and trends in fraudulent behaviour to prevent further occurrences.
Investigation and Verification:
- Conduct in-depth investigations into flagged transactions or activities.
- Contact customers to verify transactions and protect their accounts.
- Escalate high-risk cases to fraud prevention specialists or management.
Collaboration and Reporting:
- Work closely with Risk Management, Compliance, Service Operations and fellow FRAML trailblazers to resolve fraud cases.
- Prepare detailed reports on fraud activity, trends, and resolutions for internal use.
- Act as a subject matter expert for fraud prevention initiatives and provide insights to enhance fraud detection strategies and tools.
Compliance and System Optimization:
- Ensure compliance with all fraud prevention policies, procedures, and regulatory requirements.
- Recommend system enhancements and participate in testing new fraud prevention tools.
Customer Protection and Advocacy:
- Educate customers on fraud risks and preventative measures.
- Handle customer concerns regarding fraudulent activity with professionalism and empathy.
ROLE REQUIREMENTS
Education:
- Bachelor’s degree in Risk Management, Finance, Business, or related fields (preferred).
Experience:
- 3–5 years of experience in fraud detection, financial crime prevention, or a similar role.
- Knowledge of banking operations and fraud prevention tools.
Skills and Competencies:
- Proficiency in fraud detection software (e.g., SAS, Falcon, Actimize, or equivalent).
- Strong analytical and critical-thinking skills.
- Attention to detail with a solid knowledge on Card and Payments fraud is a plus.
- Excellent communication skills pertaining to collaboration and customer engagements is required with problem-solving abilities.
Skills
Adaptive Thinking, Data Analysis, Data Controls, Financial Auditing, Information Management, Management Accounting, Planning and organisational skills, Risk Management, Threat AssessmentCompetencies
Business Insight Collaborates Communicates Effectively Cultivates Innovation Decision Quality Financial Acumen Instills Trust Manages ComplexityEducation
Closing Date
25 August 2025 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
#J-18808-LjbffrOm bank - fraud alerts analyst
Posted today
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