286 Forwarding Manager jobs in South Africa

Key Performance Indicators

• Coordinate international shipments of raw materials and customer-nominated parts via air, sea, and land transport.
• Manage relationships with freight forwarders, customs brokers, and logistics service providers.
• Ensure compliance with Incoterms and international shipping regulations.
• Optimize container utilization by consolidating shipments from multiple suppliers.
• Track and monitor shipments to ensure timely delivery and resolve any transportation issues.
• Maintain accurate shipping documentation including bills of lading, commercial invoices, and packing lists.
• Support customs clearance processes and ensure timely submission of required documentation.
• Ensure accuracy of HS codes and optimize duty payments through proper classification.
• Coordinate with internal departments such as Purchasing, Sales, and Engineering to align logistics activities with business needs.
• Implement continuous improvement initiatives to enhance freight efficiency, reduce costs, and improve service levels.
• Analyse freight costs and identify opportunities for savings and process improvements.
• Maintain KPI’s and prepare reports on freight performance, cost, and service metrics.

Minimum Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or related field.
• 3–5 years of experience in freight forwarding or international logistics, preferably in the automotive sector.
• Strong knowledge of Incoterms, HS codes, and customs procedures.
• Experience with multi-modal transport coordination.

We are seeking a dynamic and results-driven Sales Representative to join our clients team in the freight forwarding industry. The ideal candidate will have a strong background in logistics, excellent communication skills, and a proven ability to build and maintain client relationships. This role involves identifying new business opportunities, developing customized transportation solutions, and driving revenue growth while ensuring customer satisfaction.

Key Responsibilities:

1. Identify and pursue new business opportunities in freight forwarding services, including ocean, air, ground transportation and cross trade.
2. Build and maintain long-term relationships with clients, understanding their logistics needs and providing tailored solutions.
3. Develop and deliver persuasive sales presentations to potential clients, showcasing capabilities and services.
4. Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.
5. Collaborate with operations, customer service, and other internal teams to ensure seamless execution of customer shipments.
6. Prepare and maintain accurate sales reports, forecasts, and client records.
7. Meet or exceed sales targets and contribute to the overall growth of the company.

Minimum Requirements:

1. Proven experience in sales, preferably within the freight forwarding or logistics industry.
2. Strong knowledge of international shipping, customs regulations, and transportation solutions.
3. Excellent interpersonal and communication skills with the ability to connect with clients at all levels.
4. Self-motivated, goal-oriented, and able to work independently or as part of a team.
5. Proficiency in CRM software and Microsoft Office Suite.
6. Exceptional negotiation and problem-solving skills.

Key Performance Indicators

• Assist with freight forwarding operations
• Coordinate shipments with carriers and warehouse teams.
• Prepare and process shipping documents, such as bills of lading and commercial invoices.
• Track shipments and monitor delivery performance
• Assist with preparing customs documentation and ensuring compliance with regulations.
• Stay up to date with changes in customs regulations and procedures.
• Maintain accurate records and reports.
• Collaborating with internal stakeholders
• Work with the logistics team to resolve issues and improve processes.

Minimum Requirements

• National Diploma in Logistics
• Previous experience in logistics or freight forwarding would be advantageous
• Strong analytical and problem-solving skills
• Excellent communication and organizational skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

• Minimum 1 year in Freight Forwarding (Sea, Air, Road).
• Solid knowledge of local and international logistics processes.
• Proficient in MS Office tools and transport/logistics systems.
• Valid South African driver's license.

• Manage and facilitate shipments (Ocean, Air, Road, and Warehouse).
• Handle customer communication, estimates, shipment tracking, and documentation (e.g., EUR1, SADC, certificates of origin).
• Liaise and negotiate with subcontractors.
• Open and manage shipment files in a transport management system.
• Perform customs entries and ensure timely invoicing and cost/sales accruals.
• Participate in on-site activities such as container stuffing/crating.
• Ensure legal and regulatory compliance for all logistics activities.
• Provide excellent customer service and maintain up-to-date reporting.

The focus of this role will be to achieve results by driving strong business development initiatives whilst being fully embraced in a supportive and team selling cultured environment.

Minimum requirements:

• Matric/NQF4
• Relevant sales/logistics/marketing qualification (advantageous)
• 3-5 years New Business Development experience in the Freight/Logistics/Distribution/Supply Chain Industry (pre-requisite)
• Present proof of Targets vs. Actual Achievements
• Fully computer literate and exposure to working on integrated information systems
• Strong oral and written proficiency in the English Language
• Own presentable & reliable vehicle with valid drivers licence

Key Performance Areas

• Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
• Timely data entry in Customer Relationship Management tool
• Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
• Participate in the creation of value-added solutions for customers logistics needs, including supporting diagrams and cost-benefit calculations
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection
• Attend training & development sessions to continue developing selling skills and updating Product and Service knowledge
• Work towards and achieve monthly, quarterly, and annual sales targets
• Involvement in local trade groups, as directed by the District Sales Manager
• Take on additional assignments as required, supporting company needs

In return this opportunity will offer the successful candidate a competitive remuneration package that will include a Basic Salary, Car Allowance, Company Contribution towards Medical Aid & Retirement Annuity and an aggressive commission structure.