46 Food Service Supervisor jobs in South Africa

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Job description: The Olive branch is currently recruiting for an experienced Restaurant Supervisor to work alongside our team and ensure the smooth day-to-day running of the current restaurant and developing a new team for our second restaurant opening soon.

We are looking to recruit an ambitious, career-driven individual that is self-motivated & well presented.

Requirements:

• Minimum 2 years restaurant service experience
• Outstanding leadership skills
• Exceptional upselling skills
• Work well in a team
• Good communication skills

What We Offer:

• Working week spread over 4 1/2 days
• Closed Sunday and Monday
• Flexible hours
• Paid overtime available
• Good rate of pay plus tips
• 50% discount on food
• Family and friends discount
• Family business environment
• Coffee, wine, and cocktail training
• Management training

Additional pay:

• Bonus scheme
• Loyalty bonus
• Tips

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Sick pay

Schedule:

• Weekend availability

How to apply: Please bring a CV into the restaurant for the attention of Adam.

Ref: Please quote ‘Pershore Patty Job Board’ when applying.

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Our client based in Franschhoek is looking for a Restaurant Supervisor to join their team. The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of service, and assisting the Restaurant Manager in all aspects of the department. This role requires a keen eye for detail, excellent communication skills, and the ability to lead a team effectively.RequirementsMatric Certificate Wine certificate would be advantageousPrevious experience in a supervisory role within a fine dining or Hotel restaurant or hospitality environment.Excellent knowledge of food and beverage service standards.Proficiency in using restaurant POS systems.Preference will be given to candidates from Franschhoek and neighboring areasManagement skills Training and Coaching skillsAttention to detailProblem solving abilitiesTime ManagementAbility to work under pressureSales and financial acumen

Join to apply for the RESTAURANT SUPERVISOR/EXPERT role at State of Arkansas

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Join to apply for the RESTAURANT SUPERVISOR/EXPERT role at State of Arkansas

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Restaurant Supervisor/Expert

Position #: 22092394

Salary: $43,088

Grade: SGS04

Requisition: 50394

Location: Ozark Folk Center State Park, Mt. View, AR

Closing date: Until Filled

The restaurant supervisor/expert assists in ensuring a hospitable atmosphere for guests and aids in providing quality food and service for our visitors. Job duties include providing daily supervision to food services workers, assisting in the preparation of food orders, supervising food preparation to ensure compliance with Serv-Safe guidelines and Department of Health regulations, and inspecting supplies, equipment, and storage area for temperature and sanitation requirements. This position also assists the restaurant manager in planning and designing menus, overseeing the front of the house by assisting supervising wait staff. The position also assists in all monthly reports. Applicant should be proficient in Microsoft applications. The a pplicant must be able to work a varied schedule, including nights, weekends, and holidays, and must possess a valid driver’s license. A criminal background check will be required.

The position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.

Applicants must meet or exceed the following qualifications : The formal educational equivalent of a high school diploma; plus at least two years of experience in food service management, restaurant operations, or hospitality leadership, or a related field. Must obtain and maintain ServSafe Food Manager Certification within six months of hire. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

EOE/AA/ADA Women and minorities are encouraged to apply.

Applications accepted online only: The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Restaurant – Career Path

Classification: Restaurant Supervisor/Expert

Class Code: RRE02P

Pay Grade: SGS04

Salary Range: $3,088- 63,770

Job Summary

The Restaurant Supervisor/Expert is responsible for overseeing daily restaurant operations within an Arkansas state park, lodge, or other government-managed food service facility. This position ensures exceptional guest experiences, adherence to state food safety regulations, and the efficient management of restaurant staff, inventory, and service quality.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise daily restaurant activities, ensuring smooth operations during meal service. Enforce food safety and sanitation standards, complying with Arkansas Department of Health regulations. Oversee food preparation and presentation to maintain quality and consistency. Assist in inventory management, ordering, and cost control to prevent waste and shortages. Train, schedule, and supervise servers, hosts, and kitchen staff to ensure efficient service. Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Handle customer concerns and complaints professionally and effectively. Monitor dining areas for cleanliness, orderliness, and guest satisfaction. Assist in budgeting, sales tracking, and financial reporting. Monitor labor costs, food costs, and operational expenses to optimize efficiency. Support revenue-generating initiatives, such as special promotions or seasonal menus. Ensure compliance with Arkansas food safety, alcohol service, and labor laws. Maintain proper licensing and certifications for food handling and alcohol service. Conduct safety and sanitation inspections to meet public health standards. Ensure compliance with Arkansas food safety, alcohol service, and labor laws.

Knowledge And Skills

Strong supervisory and team-building skills. Ability to train, motivate, and coach staff in a fast-paced environment. Effective problem-solving and decision-making abilities. Excellent interpersonal and conflict resolution skills. Ability to handle guest complaints and resolve service issues diplomatically. Strong verbal and written communication skills for interacting with guests and staff. Experience with restaurant budgeting, cost control, and inventory management. Knowledge of pricing strategies, menu planning, and food waste reduction. Ability to analyze sales trends and make operational adjustments as needed. Understanding of culinary techniques, food preparation, and beverage service. Familiarity with Arkansas health department regulations.

Minimum Qualifications

At least two years of experience in food service management, restaurant operations, or hospitality leadership, or a related field.

Licensure/Certifications

Must obtain and maintain ServSafe Food Manager Certification within six months of hire. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Government Administration

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WE’RE HIRING: FRONT OF HOUSE RESTAURANT SUPERVISOR – SOAK IN DAMPIER

Soak isn’t your average café — and we’re not after your average supervisor.

We’re on the lookout for a sharp, switched-on Front of House Supervisor to lead our incredible team in delivering top-tier service with a side of ocean breeze. You’ll be the eyes, ears and calm in the (busy Sunday morning) storm — keeping things running smoothly, setting the standard, and making sure every guest leaves feeling like they’ve just discovered Dampier’s best-kept secret (because they have).

This role is for you if you:

Have strong experience in a fast-paced, high-volume venue
Know how to lead a team with confidence and respect
Can handle customer issues before they become problems
Know what good service looks like — and train others to match it
Have an eye for detail, a cool head, and a hands-on attitude

Bonus points if you already know who we are and what we’re about.

Soak Hospitality is home to laid-back excellence: friendly vibes, incredible views, and food & coffee that speak for themselves.

This is a full-time, supervisory role reporting to the Manager & Director. You’ll be leading daily operations, training staff, managing service standards, and driving guest experience — plus working on-site in one of the most iconic café venues in the Pilbara.

Ready to lead a cracking team in a dream location?

Email your resume to us or drop it in person at Soak, Dampier.

Accommodation option available for the right candidate

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**Additional Information**
**Job Number** 25138352
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Mahikeng, 80 Nelson Mandela Drive, Mahikeng, South Africa, South Africa, 2745VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY.**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
**CRITICAL TASKS**
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect the privacy and security of guests and coworkers.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Maintain confidentiality of proprietary materials and information.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors.
Guest Relations
+ Address guests' service needs in a professional, positive, and timely manner.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Physical Tasks
+ Read and visually verify information in a variety of formats (e.g., small print).
+ Stand, sit, or walk for an extended period of time or for an entire work shift.
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
+ Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
+ Move over sloping, uneven, or slippery surfaces.
+ Move up and down stairs and/or service ramps.
+ Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
General Food and Beverage Services
+ Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
+ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
+ Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
+ Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
Assists Management
+ Communicate with guests, other employees, or departments to ensure guest needs are met.
Greeting and Seating
+ Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Closing
+ Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Beverage/Coffee Cart
+ Inspect the cleanliness and presentation all china, glass, and silver prior to use.
Cash/Bank Handling
+ Record transaction in MICROS system at time of order.
Steps of Service
+ Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
**CRITICAL COMPETENCIES**
Interpersonal Skills
+ Customer Service Orientation
+ Teamwork
+ Interpersonal Skills
+ Diversity Relation
Communications
+ Communication
+ Listening
+ English Language Proficiency
Personal Attributes
+ Dependability
+ Presentation
+ Positive Demeanor
+ Integrity
+ Safety Orientation
+ Stress Tolerance
+ Adaptability/Flexibility
Organization
+ Multi-Tasking
Education: High school diploma/G.E.D. equivalent
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

Duties:

Operational Excellence:
Supervise and support the smooth running of daily restaurant operations.
Open and close shifts in accordance with standard operating procedures.
Monitor and maintain service standards to exceed guest expectations.
Collaborate with the kitchen team to ensure food quality, presentation, and safety.
Guarantee adherence to all health, safety, and sanitation regulations.
Conduct regular inspections to maintain a clean, safe, and welcoming environment.

Team Leadership:
Recruit, train, mentor, and supervise restaurant team.
Create and manage staff schedules to ensure adequate coverage during peak hours.
Manage associate relations, addressing challenges such as absenteeism, tardiness, and performance concerns with effective solutions.
Ensure all team members adhere to correct break procedures and grooming standards.

Guest Experience:
Address guest concerns or complaints promptly and professionally.
Maintain a strong floor presence to engage with guests and anticipate their needs.
Participate in community and public relations initiatives for the restaurant and property.

Administration & Stock Control:
Execute accurate daily revenue closeouts and prepare required reports.
Monitor inventory levels, place orders, and oversee stock rotation.
Requisition supplies to ensure adequate stock for upcoming shifts.
Participate in inventory counts when required.

Additional Duties:
Attend relevant meetings (managers, departmental, team) as required.
Perform other duties as assigned, including stepping into operational roles during peak demand or emergencies.

Requirements:

Matric (Grade 12) required
Certificate or Diploma in Hospitality Management is advantageous.
Proven supervisory or managerial experience in a restaurant environment.
Minimum of 2 years experience in a 5-star hotel or luxury hospitality setting.
Own reliable transport beneficial.
Excellent leadership and interpersonal skills.
Strong knowledge of both front-of-house and back-of-house restaurant operations.
Good understanding of wine and beverage service.
Proficiency in Microsoft Office (Word, Excel, Publisher, PowerPoint, Outlook).
Sound financial acumen for inventory control, revenue monitoring, and cost management.
Ability to remain calm and effective under pressure in a fast-paced environment.
Professional communication skills in English, both written and verbal.
High levels of tact, diplomacy, and discretion when dealing with sensitive situations.

Duties And Responsibilities:

Apart from the mentioned essential job functions, the requirements in this role may need to fulfill a variety of additional responsibilities. Attend from time-to-time meetings such as managers meeting, department meetings, staff meetings.

• Participate in community public relations for the restaurant and the hotel.
• Recruit, train, and supervise restaurant staff.
• Create and maintain staff schedules, ensuring adequate coverage during peak hours.
• Good knowledge and use of software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.
• Address customer concerns or complaints promptly and professionally.
• Monitor and maintain service standards to exceed customer expectations.
• Properly execute end of night revenue closeouts including all reports.
• Requisition supplies to have an adequate supply on hand for the following shifts.
• On occasion, participate in inventory procedures.
• Open and close shifts in accordance with instructions.
• Manage associate relations during each shift, addressing issues such as call-offs, tardiness, and last-minute daily challenges by finding effective solutions.
• Ensure all employees are following the correct break procedure.
• Monitor inventory levels, place orders, and manage stock rotation.
• Collaborate with the kitchen team to maintain food quality and safety standards.
• Guarantee adherence to health and safety regulations and sanitation standards.
• Conduct regular inspections to maintain a clean and safe environment.
• In emergencies, perform in the capacity of any position supervised.
• Perform other duties and responsibilities as assigned or required.

Requirements, Knowledge, Skills, And Abilities:

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Excellent leadership and interpersonal skills.
• Strong understanding of restaurant operations, including front-of-house and back-of-house procedures.
• Knowledge of health and safety regulations and food safety standards.
• Exceptional customer service skills and a commitment to guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as needed.
• Thorough knowledge of restaurant operations and preparation techniques.
• Knowledge of beverage operations and wines.
• Good proficiency in mathematics to analyze and monitor inventory, controls, revenue generation within the hotel.
• Ability to communicate in English, both orally and in writing, with guests and employees.
• Dealing with certain individuals may demand considerable patience, tact, and diplomacy to alleviate anger, gather precise information, and address issues effectively.
• Ability to handle and resolve guest complains.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Proficiency in utilizing a moderately complex computer system to access and input information accurately.
• Interpersonal skills to provide overall guest satisfaction.
• Matric (Grade 12) qualification.
• A Certificate or Diploma in Hospitality Management will be advantageous.
• Minimum of 2 years experience in a 5-star hotel or luxury hospitality environment.
• Own reliable transport will be beneficial.

***Only shortlisted candidates will be contacted***