17 Flexible Scheduling jobs in South Africa

A talent acquisition company for the Oil & Energy industry, is seeking a Scheduling Engineer to support one of its clients. As a Scheduling Engineer, you will play an important role in ensuring the timely delivery of projects by managing schedules, identifying critical-path activities, and developing project timelines. This is a hands-on role that involves working closely with project managers and utilizing scheduling software to develop and manage project schedules.

The Job Location would be in Saudi Arabia.

• Develop and manage project schedules using scheduling software such as Primavera P6 or Microsoft Project
• Identify critical-path activities and monitor progress against milestones
• Work closely with project managers and team members to ensure timely delivery of projects
• Analyze schedule variances and recommend corrective actions
• Provide regular schedule updates and reports to stakeholders
• Participate in project meetings to review and discuss project schedules
• Develop and maintain project timelines and calendars

• Bachelor's degree in engineering, construction management, or related field
• 9+ years of experience in project scheduling within the oil and gas or energy industry
• Strong knowledge of scheduling software such as Primavera P6 or Microsoft Project
• Ability to develop and manage project schedules independently
• Excellent communication and interpersonal skills
• Attention to detail and ability to think critically
• Understanding of project management methodologies and principles.

Overall purpose of the job: The Scheduling Agent role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service and the installation thereof. They ensure that all sales made are fitted within the prescribed time frame. Your aim is to provide and promote excellent customer service and ensure customers vehicles are fitted timeously. You'll make sure that service standards are being met. This role works across multiple departments within the company to ensure total customer satisfaction.

Duties & Responsibilities:

• Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents
• Providing help to customers using Fidelity SecureDrive's products and services
• Communicating courteously with customers by telephone, email, letter and face-to-face
• Investigating and solving customers' fitment and scheduling problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires collaboration with the technical teams in SA, India and Jamaica.
• Producing written information for customers relating to their fitments as well as telephonically
• Providing training to customers, either remotely or onsite, as required
• Setting up and providing usernames and passwords for customers
• Assisting customers through the setup process and training customers on the different features of the system
• Maintain a deep knowledge of Fidelity SecureDrive's products and services and keep up to date with changes
• Managing a large number of incoming calls and emails
• Address any issues/disputes from customers or clients as quickly and efficiently as possible
• Ensuring all customers are scheduled and fitted within the applicable timeframe and SLAs as set out by Fidelity SecureDrive
• Communicate with technicians to follow up with Scheduled jobs to ensure they are attended to accordingly.
• Reschedule of jobs where clients were unavailable or client called in to reschedule.
• Assist clients with De-Re Installation process and scheduling.
• Assist client with scheduling repairs on devices if and where required accordingly.

Minimum qualifications and experience:

• Matric / Grade 12
• Relevant qualification/degree advantageous
• Excellent verbal and written communication skills
• Computer Literate (MS Office, Excel, PowerPoint)
• Great interpersonal skills
• Prior experience in Telematics advantageous
• Strong understanding of customer services management process
• Good knowledge of end to end supply chain and the impacts of demand on fitment schedule

Attributes:

• Patience
• Attentiveness
• Assertiveness
• Clear communication skills
• Ability to use positive language
• Action orientated

• Time Management

• Planning and Organizing

• Great work ethic and a willingness to do what needs to be done

• Attention to detail

• Problem Solving
• Analytical
• Be comfortable with working in a fast paced and pressurised environment

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Requisition Details & Talent Acquisition Specialist

REQ Keabetswe Modise

Closing Date: 19 September 2025

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical

Job Purpose

To fully comply with requirements for a Senior System Scheduler (Scheduler III). Provides the specialist role in terms of Planning; Auditing; Processes and Procedures and ensuring DRP compliance. Will understand and exploit the scheduling product features and will champion the implementation; documentation and training for these features. Is the authority source on all functions of the Scheduling team.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Ensure effective client relations by providing quality customer service
• Build relationships with business/users through regular customer meetings
• Ensure existing relationships with business/users are maintained by making sure customer requirements are understood
• Negotiate and agree requirements thorough engaging with the business/user
• Provide 2nd and 3rd level standby and support 24x7; 365 as per internal policies and processes
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Organize; coordinate and control flow of input and output data through entire production process by managing automated scheduling systems
• Create/set-up batch jobs/data runs as per business/user requirements
• Schedule batch processes via batch automation tools
• Ensure adherence and compliance of internal (scheduling) standards and procedures
• Ensure work is completed according to the plan through Scheduling and deploy/installations of code on ALL environments
• Deploy/install code via relevant toolset as per business/user requirements
• Solve problems by resorting service as soon as possible and ensuring no re-occurrences'Solve obstacles by investigating root cause ; identify possible solutions ; identify trends and provide solutions
• Ensure all batch runs are completed within specified batch windows
• Manage all exceptions as per internal policies and processes
• Ensure adherence and compliance of internal (scheduling) standards and procedures
• Ensure alignment and accuracy by auditing policies; processes ; batch processes and changes to schedules against internal standards; procedures and industry best practices
• Identify potential deficiencies though the Analyses and Auditing of batch processes; policies and procedures; and Design/project requirements.
• Ensure best practise/industry standard by Identifying gaps/potential improvements and propose possible solutions
• Participate in internal project by planning ; running and managing internal projects
• Provide advice on improved efficiency through analysing; recommending and implementing changes to hardware and software infrastructure; policies; procedures; methods and documentation
• Ensure work completed as per agreed time frames with user/requestor
• Ensure accurate management reporting and decisions making by compiling and distributing accurate data

Job Responsibilities Continue

• Job Scheduling & maintenance
• Product maintenance
• Monitoring & incident handling
• Automation & optimization
• Change & Release Management
• Reporting and documentation
• Collaboration & Support

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Computer Professional Education/IT diploma or equivalent or relevant experience

Minimum Experience Level

• 8-10 years IT Operations and Support experience
• 8+ years Advance knowledge of distributed Control-M from a Scheduling, Administration & Product Support perspective on distributed environments.
• Incident response and Troubleshooting capability
• Automation and scripting capability
• Governance and Change Control Compliance

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• System Development Life cycle(SDLC)
• ITIL
• TCP/IP
• Information Technology concepts
• BMC Control Suite
• Control scheduling product
• COBIT

Behavioural Competencies

• Applied Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

-

Please contact the Nedbank Recruiting Team

Date: 16 Sept 2025

Location: Hotazel, Northern Cape, ZA, 8490

Company: South32 Group Operations Pty. Ltd.

DISCOVER A BRIGHTER FUTURE:

At South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together we're making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we'll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

ABOUT HMM:

Hotazel Manganese Mines (HMM) is made up of two Manganese mines Mamatwan and Wessels. Both operations are located in the Kalahari Basin, home to 80 per cent of the world's manganese reserves.

WHAT SOUTH32 OFFER:

Eligible employees will receive an employer contribution towards the company-elected retirement fund.

South32 will support assistance for part-time studies aligned to role requirements and business needs at accredited institutions to eligible employees.

ABOUT THE ROLE:

This role is a permanent full-time position.

As a Administrator Logistics Scheduling, you will be responsible to ensure that all export shipments are efficiently and seamlessly executed on SAP. To ensure that all invoicing, and related queries are resolved timeously in order to ensure no risk is posed to the organization.

Other key responsibilities include, but aren't limited to:

• Carry out all administrative duties on SAP relating to the portfolio of export shipments and domestic sales which have been assigned;

• Carry out all month end processes to ensure that all ticketing that has been carried out balances with Wessels and Mamatwan;

• Create purchase orders and nominations on a monthly basis in line with the planned logisitics on rail and road for the month;

• Process all invoices pertaining to services carried out by vendors, whilst ensuring that payments terms are adhered to and the correct rates are applied to these invoices;

• Nominate external service providers to perform that may be required on export shipments

• Timeously submit the necessary documentation to ensure that all shipments have customs clearance;

• Submit any vendor change documents to Master Data should this be required;

• Ensure alignment with and compliance to internal controls including South32 Values, Standards, Policies, agreements, systems and procedures;

• Investigate and respond to queries on the assigned export shipments and domestic sales;

• Review any purchase orders that have not been utilised quarterly and request approval to ensure deletion should these not be required;

• Effectively manage relationships with internal and external stakeholders;

• Support by performing processing activities to ensure Service Level Agreements are met, as well as knowledge of processing is current.

ABOUT YOU:

You will have experience and demonstrate capability in the following:

• Minimum 2- 4 years relevant professional experience;

• 2 years working experience in logistics;

• Experience in SAP would be preferred;

• Knowledge of shipping and logistics;

• Experience with working in teams in a high paced environment;

• Knowledge of Microsoft office

Qualifications for this role are:

• National Diploma/ Degree in Logistics;

• Grade 12.

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

Please apply online by entering the preferred position reference number on our website

This advertisement will close on 30 September 2025.

Company Description
Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.

As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.

Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.

If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.

This role is based in Mokopane, Limpopo.
Job Description
Job responsibilities include (but are not limited to):

• Ensure setup of the mine scheduling software is adequate to cater for the required detail for various stakeholders.
• Ensure terms of reference adequate for inputs into month plans – liaise with different stakeholders to ensure to ensure all assumptions are covered.
• Use and ensure latest information such as geology, design, blasting blocks for the setup of the mine scheduling models.
• Do scenario runs with mine scheduling software to deliver the required production plan tonnages, quality, safety requirements – aligned with 12 month budget plan.
• Include blending, ore flow (crushing and stockpiling) of different material types and classes in 3 month plan in scheduling software.
• Identify and recommend opportunity to improve the short term planning processes to minimize changes and maximize stability.
• Create plans in accordance to the Mine Health and Safety Act and the Mine's regulations that are within budget and directs mine production activities to achieve short-term targets.
• Partake in reconciliation processes.
• Undertake tasks as assigned pertaining to the implementation of the Anglo Operating Model in Operational Mine Planning.

This role is at a Band 6 level reporting to the Section Manager Operational Mine Planning.
Qualifications

• A relevant National Diploma in Mining or Degree in B.Eng. Mining/ B.Sc. Mining or other related fields.
• Deswik Packages and Other mine planning software will be advantageous

Experience

• 3-5 Years Open Pit operational experience in mine planning, scheduling, and related operations
• Experience working with Deswik Packages: CAD, IS, Sched, LHS, Blend, Datamine & Haulsim
• Experience and ability to communicate effectively.
• Computer literacy and proficiency in mine scheduling software such as Deswik, Datamine, & Haulsim or other EPS applications
• Driver's Licence: Code B (Light Vehicle

Additional Information
What We Offer
At Valterra Platinum, you will join a team committed to excellence and impact.

We Offer

• Meaningful work in a high-performance, values-led environment.
• Market-aligned reward and recognition.
• Opportunities for learning, development and progression.
• A culture that respects diversity and encourages innovation.
• A clear commitment to safe Operations.

Inclusion and Diversity
Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.

Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.

How To Apply
To apply for this role, please complete our online application form via this job advert.

Closing Date
:
20 October 2025
Privacy policy - Valterra Platinum

Company Description

-Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.

As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.

Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.

If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.

This role is based in Mokopane, Limpopo.

Job Description

-Job responsibilities include (but are not limited to):

• Ensure setup of the mine scheduling software is adequate to cater for the required detail for various stakeholders.
• Ensure terms of reference adequate for inputs into month plans – liaise with different stakeholders to ensure to ensure all assumptions are covered.
• Use and ensure latest information such as geology, design, blasting blocks for the setup of the mine scheduling models.
• Do scenario runs with mine scheduling software to deliver the required production plan tonnages, quality, safety requirements – aligned with 12 month budget plan.
• Include blending, ore flow (crushing and stockpiling) of different material types and classes in 3 month plan in scheduling software.
• Identify and recommend opportunity to improve the short term planning processes to minimize changes and maximize stability.
• Create plans in accordance to the Mine Health and Safety Act and the Mine's regulations that are within budget and directs mine production activities to achieve short-term targets.
• Partake in reconciliation processes.
• Undertake tasks as assigned pertaining to the implementation of the Anglo Operating Model in Operational Mine Planning.

This role is at a Band 6 level reporting to the Section Manager Operational Mine Planning.

Qualifications

• -A relevant National Diploma in Mining or Degree in B.Eng. Mining/ B.Sc. Mining or other related fields.
• Deswik Packages and Other mine planning software will be advantageous

Experience:

• 3-5 Years Open Pit operational experience in mine planning, scheduling, and related operations
• Experience working with Deswik Packages: CAD, IS, Sched, LHS, Blend, Datamine & Haulsim
• Experience and ability to communicate effectively.
• Computer literacy and proficiency in mine scheduling software such as Deswik, Datamine, & Haulsim or other EPS applications
• Driver's Licence: Code B (Light Vehicle

Additional Information

-What We Offer

At Valterra Platinum, you will join a team committed to excellence and impact.

We offer:

• Meaningful work in a high-performance, values-led environment.
• Market-aligned reward and recognition.
• Opportunities for learning, development and progression.
• A culture that respects diversity and encourages innovation.
• A clear commitment to safe Operations.

Inclusion and Diversity

Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.

Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.

How to Apply

To apply for this role, please complete our online application form via this job advert.

Closing Date : 20 October 2025

Privacy policy - Valterra Platinum

Important Notice

Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.

Patient Scheduling Clerk

Apply now »

• Start applying with LinkedIn

Choose how often (in days) you want to receive a notification:

• Apply Now

Choose how often (in days) you want to receive a notification:

• Please wait.

Search Jobs by Keyword | Search Jobs by Location | Back to Southern Africa

Share this Job

Choose how often (in days) you want to receive a notification:

Mediclinic Worcester | Worcester | South Africa
Closing date: 12/10/2025

Number of positions: 1

Recruiter name: Liezel Alberts

Reference number: 63775

Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To ensure that all theatre cases are scheduled correctly to mitigate operational and financial risks and effective utilisation of theatres.

KEY RESPONSIBILITY AREAS
Schedule theatre cases correctly to ensure optimal utilisation of theatres as per hospital requirements
Ensure timeous distribution of theatre lists to all relevant parties as per the Patient Administration Manual

Load all bookings and theatre cases and allocate wards, to ensure optimal utilisation of available beds as per wards requirements

Required Education
ESSENTIAL EDUCATION:
Grade 12 or equivalent

DESIRED EDUCATION :
None

Required Experience
ESSENTIAL MINIMUM EXPERIENCE:
Experience working with computers

DESIRED EXPERIENCE:
Theatre / ICU scheduling experience; AS400; ICD and CPT coding in a private health care facility

Required Job Skills And Knowledge

• Application of clinical codes, up to level 1 coding (e.g. identifying the appropriate code to best describe procedure performed)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• Allocation of theatre time for patient/booking; transferring theatre schedule information
• Anatomy knowledge and terminology

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Apply now »

• Start applying with LinkedIn

Choose how often (in days) you want to receive a notification:

• Apply Now

Choose how often (in days) you want to receive a notification:

• Please wait.

Find Similar Jobs
Southern Africa - Internal, Search By Keyword - MCSA, Search By Keyword, Hirslanden - Internal

Join our Talent Community
Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.

Sign Up

Job Type: Administration

Apply now »

• Start applying with LinkedIn

Choose how often (in days) you want to receive a notification:

• Apply Now

Choose how often (in days) you want to receive a notification:

• Please wait.

Video Token: KDIu6uSOve4

Apply now »

• Start applying with LinkedIn

Choose how often (in days) you want to receive a notification:

• Apply Now

Choose how often (in days) you want to receive a notification:

• Please wait.

Custom Field 1:

Apply now »

• Start applying with LinkedIn

Choose how often (in days) you want to receive a notification:

• Apply Now

Choose how often (in days) you want to receive a notification:

• Please wait.

Job Segment:
Mid-Range, ICU, Scheduler, Clerical, Technology, Healthcare, Administrative, Customer Service

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a
Healthcare
Scheduling Coordinator (After-Hours)
to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

• Sunday: 11:00 PM - 5:00 AM
• Monday: 11:00 PM - 5:00 AM
• Friday: 12:00 PM - 3:00 PM and 11:00 PM - 5:00 AM (split shift)
• Saturday: 2:00 PM - 11:00 PM (Tuesdays, Wednesdays, and Thursdays are off days)

PLEASE NOTE

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered

Job Functions

• Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available
• Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns
• Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences
• Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time
• Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider
• Data Entry: Input and update patient information in the scheduling system with precision and attention to detail
• Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws

Requirements

• 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
• Exceptional communication skills
• Must be able to prioritize and multitask in a fast-paced environment
• Strong attention to detail and organized
• Problem solver
• Must be proficient in Microsoft Office

If you are not contacted within 14 working days, please consider your application unsuccessful.

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

• Sunday: 11:00 PM – 5:00 AM
• Monday: 11:00 PM – 5:00 AM
• Friday: 12:00 PM – 3:00 PM and 11:00 PM – 5:00 AM (split shift)
• Saturday: 2:00 PM – 11:00 PM
  
  (Tuesdays, Wednesdays, and Thursdays are off days)

PLEASE NOTE

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Job Functions

• Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
• Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
• Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
• Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
• Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
• Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
• Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.

Requirements

• 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
• Exceptional communication skills
• Must be able to prioritize and multitask in a fast-paced environment
• Strong attention to detail and organized
• Problem solver
• Must be proficient in Microsoft Office

If you are not contacted within 14 working days, please consider your application unsuccessful.

About the company

ISTA Solutions is home to rockstar professionals who aim to be engaged in defining and building an employee centric culture, focused on long term success, work-life balance, and life-long learnings. From the industries we support, to the functions we perform, ISTA has structured ourselves differently from other outsourcing companies; effectively setting ourselves apart from the rest of the pack. If you are looking for something new and something different, where you are engaged not only in your own success but in defining and building the culture you want to belong in, you've come to the right place.