10 Flagship Store jobs in South Africa

Company Description

A Group of FMCG Stores has a position available for a Store manager in Lenasia

Role Description

This is a full-time, on-site role for a Store Operations Manager located in Lenasia. The Store Operations Manager will oversee daily store operations, including inventory control, managing P&L responsibilities, and ensuring high standards of customer service. Responsibilities include developing operational strategies, managing store staff, ensuring compliance with policies, and optimizing store processes for efficiency and effectiveness.

Qualifications

• Retail Operations and Operations Management skills
• Proficiency in P&L Management and Inventory Control
• Strong Customer Service skills
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Ability to work independently and make informed decisions
• Bachelor's degree in Business Administration, Management, or related field is a plus
• 5+ years Experience in a retail FMCG environment

Company Description

Boardriders is a leading action sports and lifestyle company that designs, produces, and distributes branded apparel, footwear, and accessories for boardriders worldwide. The apparel and footwear brands cater to young-minded individuals inspired by a passion for outdoor action sports.

Role Description

This is a full-time on-site role for a Head of Store Operations located in Durban. The Head of Store Operations will be responsible for overseeing retail operations, managing operations, utilizing analytical skills, providing excellent customer service, and leading and managing Area manager teams on a day-to-day basis.

Qualifications

• Retail Operations and Operations Management skills
• Analytical Skills
• Customer Service skills
• Team Management skills
• Experience in the retail industry
• Strong leadership and decision-making abilities
• Bachelor's degree in Business Administration or related field

Listing reference:

Listing status: Online

Apply by: 17 September 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Retail Finance Manager I to work within the Group Retail Finance department of Clicks Retailers. The role will be based at Clicks Head Office in Cape Town and will report to the Retail Finance Manager from 1 September 2025.

Job description

Job description

To ensure budgeted profit targets are met by planning, directing and coordinating financial support to the store operations team, with particular focus on improving operational efficiencies in the cost base and improving store profitability.

JOB OBJECTIVES

• To ensure store budgets are aligned with high level business objectives;
• To ensure that store profit budgets are met through continuous engagement with store operations highlighting risks and opportunities to the divisions and stores and assisting with implementing corrective action;
• To review store financial performance indicators to highlight exceptions that affect profit delivery and suggesting and implementing recommendations;
• To drive the forecasting process to ensure detailed forecasts align with high level forecasts;
• To ensure cost saving opportunities are identified, defined and delivered upon;
• To perform pieces of analysis on any aspect of the income statement which will positively influence the performance of the divisions;
• To review property feasibility proposals to ensure accuracy of information and assumptions made when required;

Minimum requirements

Minimum requirements

EDUCATION

• CA (SA) or CIMA

EXPERIENCE

• Minimum 5 years of relevant Finance experience.

• Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

• Highly analytical and very skilled individual
• Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
• Good communication and presentation skills
• Flexible and a team player
• Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

• Deciding and Initiating Action
• Persuading and Influencing
• Analysing
• Presenting and Communicating Information
• Working with People
• Delivering Results & Meeting Customer Expectations
• Planning and Organising
• Learning and Researching

TO APPLY

Please ensure a 3 page CV without a cover letter to be attached when applying.

Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

We are seeking a General Manager to ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams. To provide input and execute the property strategies related to the specific property. Responsible across all centre operations such as but not limited to retail space management, marketing, leasing, health and safety and maintenance.

• 5 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law
• General Accounting
• Operations/Facilities Management
• Sector-specific knowledge of commercial/ industrial/retail property fundamentals

• Optimize tenant mixes and rental collections in the portfolio
• Maximize Net Property Income in buildings under managed cluster/portfolio through:
  • Reduced Operating Expenses
  • Increased Income
  • Improve utility management
• Complete budgets and obtain approval from Client
• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Ensure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators
• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Ensure that centre management implement day to day risk control
• Liaison with key stakeholders in the cluster of operations
• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Working here is challenging, rewarding and fun. Plus a lot of other things you'd associate with a company that's all about the great outdoors. Our mission is clear: "To equip people to make a difference in their world. Are you passionate about retail? Do you have a flair for style? If this is you, then we invite you to grow with us and become part of a challenging environment".

NATURE AND SCOPE OF DUTIES

• Store Management leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.


• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.


• Manage the store and its employees to ensure all store sales goals are met or exceeded.


• Identify ways to drive sales generation and ensure action is taken to achieve goals.


• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.


• Ensure store presentation standards are achieved and maintained.


• Communicate merchandise sell-through and market trend information to HQ.


• Handle store level human resources, operational and loss prevention issues with HQ.


• Ensure proper scheduling of staff.


• Open/ and or close the store in an effective manner.


• Regular attendance and full time commitment are essential functions of the job.


• Perform additional managerial duties as necessary.

QUALIFICATIONS/ EXPERIENCE

• The applicant must have 4+ years’ experience in a retail environment management role.


• Excellent customer service skills.


• A commitment to service excellence and customer satisfaction.


• Good interpersonal, communication and numeracy skills required in leading and managing the retail location and team.


• Must have the ability to respond and adapt quickly to changing business needs and requirements. Must be detailed orientated with the ability to translate direction to lower level execution.


• Computer literate.


• Knowledge of retail computer systems.


• English excellent, bilingual is a big plus.

NATURE AND SCOPE OF DUTIES

• Store Management leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.


• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.


• Manage the store and its employees to ensure all store sales goals are met or exceeded.


• Identify ways to drive sales generation and ensure action is taken to achieve goals.


• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.


• Ensure store presentation standards are achieved and maintained.


• Communicate merchandise sell-through and market trend information to HQ.


• Handle store level human resources, operational and loss prevention issues with HQ.


• Ensure proper scheduling of staff.


• Open/ and or close the store in an effective manner.


• Regular attendance and full time commitment are essential functions of the job.


• Perform additional managerial duties as necessary.

QUALIFICATIONS/ EXPERIENCE

• The applicant must have 4+ years’ experience in a retail environment management role.


• Excellent customer service skills.


• A commitment to service excellence and customer satisfaction.


• Good interpersonal, communication and numeracy skills required in leading and managing the retail location and team.


• Must have the ability to respond and adapt quickly to changing business needs and requirements. Must be detailed orientated with the ability to translate direction to lower level execution.


• Computer literate.


• Knowledge of retail computer systems.


• English excellent, bilingual is a big plus.

NATURE AND SCOPE OF DUTIES

• Store Management leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.


• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.


• Manage the store and its employees to ensure all store sales goals are met or exceeded.


• Identify ways to drive sales generation and ensure action is taken to achieve goals.


• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.


• Ensure store presentation standards are achieved and maintained.


• Communicate merchandise sell-through and market trend information to HQ.


• Handle store level human resources, operational and loss prevention issues with HQ.


• Ensure proper scheduling of staff.


• Open/ and or close the store in an effective manner.


• Regular attendance and full time commitment are essential functions of the job.


• Perform additional managerial duties as necessary.

QUALIFICATIONS/ EXPERIENCE

• The applicant must have 3+ years’ experience in a retail environment management role.


• Excellent customer service skills.


• A commitment to service excellence and customer satisfaction.


• Good interpersonal, communication and numeracy skills required in leading and managing the retail location and team.


• Must have the ability to respond and adapt quickly to changing business needs and requirements. Must be detailed orientated with the ability to translate direction to lower level execution.


• Computer literate.


• Knowledge of retail computer systems.


• English excellent, bilingual is a big plus.

We, as The Brazilia Group, are looking for energetic and sales driven individuals to join our company in a managerial role in the Burgersfort area. The successful candidates need to possess leadership skills in managing staff, admin and their processes, stock takes as well as being target driven. Retail as well as managerial experience in retail sector would be highly advantageous. If you fulfil the criteria please send a photo of yourself, unfiltered, and your updated CV to and

Job Type: Full-time

Pay: From R8 000,00 per month

Work Location: In person

Operations Lead / Retail Media and Campaign Management  - Cape Town / Hybrid

Who We Are:
We are a leading retail media and campaign management organisation delivering innovative, measurable and high-impact marketing solutions for retail clients. Our focus is on operational excellence, strategic campaign execution and fostering high-performing teams.

Who We Are Looking For:
A seasoned operations leader with extensive experience in retail media campaign management and a proven track record of leading high-performing teams. The ideal candidate thrives in fast-paced, evolving environments, ensures operational excellence, drives process improvement and acts as a trusted advisor to clients and internal leadership.

What You Will Do:

Campaign Management

• Lead end-to-end operational execution of retail media campaigns, ensuring bookings, creative development, execution and compliance reporting meet client and internal standards

• Manage third - party vendors and media partners across digital and print channels, ensuring adherence to SLAs and delivery timelines

• Troubleshoot campaign delivery and compliance issues, ensuring timely resolution

• Act as the ultimate gatekeeper for campaigns, ensuring artwork and bookings meet guidelines and templates, reducing approval delays and maintaining critical paths

• Propose, document, govern and continuously improve campaign implementation processes

Stakeholder Management ans Collaboration

• Collaborate with media proposition, insights and platform teams to integrate new media and optimise campaign management and reporting processes

• Provide senior level visibility to Client Partners and the leadership team on team delivery and progress against campaign management improvements

• Build and maintain strong relationships with clients at mid to senior levels, acting as a trusted advisor and offering proactive recommendations

• Deliver excellent client service, with particular focus on marketing and retail media departments, driving satisfaction, growth, and repeat business

• Oversee issue resolution related to campaign management, anticipating client concerns and coordinating internal teams to deliver effective solutions

Team Leadership

• Manage, coach and inspire a team of Campaign Executives, Managers and support staff, fostering accountability and high performance

• Promote a process-driven culture across account and sales teams to optimise campaign operations

• Act as an inspirational leader to direct reports and the wider organisation, cultivating a collaborative, innovative and high-performance culture

• Encourage continuous learning, innovation and improvement within the team

What You Will Need:

• Bachelor’s degree in Marketing, Media, Advertising, Business Management, Communications, or a related field; advanced qualifications are a plus

• 10–15 years’ experience in retail media campaign management and execution, either client-side or agency-side, with a minimum of 5 years in leadership roles

• Proven experience managing cross-functional teams, including remote or multi-location teams

• Strong expertise in digital and print campaign management and vendor/third-party relationships

• Familiarity with retail media platforms, media planning, creative development, artwork specifications and approval cycles

• Excellent stakeholder management and project management skills

• Strong analytical capabilities, with experience in campaign metrics, performance reporting and compliance data

• Exceptional communication, strategic thinking and decision-making skills

• Comfortable working in fast-paced, evolving environments while leading change initiatives

Key Competencies:

• Strategic qnd Critical Thinking

• Commercial Acumen

• Operational Leadership and Execution Excellence

• Communication and Relationship Management

• Emotional Maturity and Resilience

• Team Leadership and Development

• Process Innovation and Continuous Improvement

• AI and Data Fluency

• Organising ans Coordinating

• Competitive Edge and Initiative

REQUIREMENTS

• Analysis

• Campaign Management

• Client Portfolio Management

• Media Implementation

• Media Planning / Buying

• Mediating Problems

• Operations Management

• Retail

• Stakeholder Management

• Traffic Management