73 Fine Dining Server jobs in South Africa

Food and Beverage Service Expert(Waiter)

Marriott

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Job Description

**Additional Information**
**Job Number** 25138352
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Mahikeng, 80 Nelson Mandela Drive, Mahikeng, South Africa, South Africa, 2745VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY.**
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
**CRITICAL TASKS**
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect the privacy and security of guests and coworkers.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Maintain confidentiality of proprietary materials and information.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors.
Guest Relations
+ Address guests' service needs in a professional, positive, and timely manner.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Physical Tasks
+ Read and visually verify information in a variety of formats (e.g., small print).
+ Stand, sit, or walk for an extended period of time or for an entire work shift.
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
+ Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
+ Move over sloping, uneven, or slippery surfaces.
+ Move up and down stairs and/or service ramps.
+ Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
General Food and Beverage Services
+ Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
+ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
+ Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
+ Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
Assists Management
+ Communicate with guests, other employees, or departments to ensure guest needs are met.
Greeting and Seating
+ Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Closing
+ Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Beverage/Coffee Cart
+ Inspect the cleanliness and presentation all china, glass, and silver prior to use.
Cash/Bank Handling
+ Record transaction in MICROS system at time of order.
Steps of Service
+ Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
**CRITICAL COMPETENCIES**
Interpersonal Skills
+ Customer Service Orientation
+ Teamwork
+ Interpersonal Skills
+ Diversity Relation
Communications
+ Communication
+ Listening
+ English Language Proficiency
Personal Attributes
+ Dependability
+ Presentation
+ Positive Demeanor
+ Integrity
+ Safety Orientation
+ Stress Tolerance
+ Adaptability/Flexibility
Organization
+ Multi-Tasking
Education: High school diploma/G.E.D. equivalent
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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Food & Beverage Supervisor

Cape Town, Western Cape VERA Security, Inc.

Posted 5 days ago

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Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Join us At Radisson Hotel Group, where every moment matters, and guests can savor the experience!

We are currently seeking a Food & Beverage Supervisor to join our vibrant team at Radisson Hotel Cape Town Foreshore. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Food & Beverage Supervisor, you bring a heightened level of ambition, a results-driven mindset, and a deep passion for enhancing the dining experience to our dynamic F&B Team.

  • Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  • Supports the delivery on plans and objectives where food & beverage initiatives & hotel targets are achieved.
  • Supervises the food & beverage team fostering a culture of growth, development and performance within the department.
  • Builds and maintains effective working relationships with all key stakeholders.
  • Supports the delivery of departmental programmes that advance service standards, profitability, and cost control.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Qualifications
  • Experience in food & beverage service.
  • Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions with proven problem-solving capabilities offering support where required.
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
  • Experience of working with IT systems on various platforms.
Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development —helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference —in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion , we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.

Job Location #J-18808-Ljbffr
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Food & Beverage Supervisor

Krugersdorp, Gauteng Accor

Posted 13 days ago

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Job Description

Join to apply for the Food & Beverage Supervisor role at Accor

Join to apply for the Food & Beverage Supervisor role at Accor

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Scope of Position:

Responsible for managing the day-to-day food and beverage operations of the hotel in a professional manner, following legal and sanitation standards and codes, basic discipline and reviewing of employees. Always ensuring that Guests receive fast, friendly, and efficient food and beverage service, and maintains an upbeat atmosphere, that appeals to a diverse clientele. Ensure that the department follows all the requirements of the operational standards manual.

This position involves that you assist the F&B Manager with design and review of the menu’s and maintain records of sales breakdown and staff training. Provide management with related reports on profits, losses, and variances. Responsible for the control of the inventory in the food and beverage department.

Specific Duties, Responsibilities & Key Performance Areas

Food and Beverage Service:

  • Together with the food and beverage manager to organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards
  • Circulate throughout the restaurants, bars and banqueting departments, maintaining a highly visible profile with Guests and staff
  • Know and completely familiar with all menu’s, beverage lists and service offerings to provide prompt and efficient service of all meals, snack, functions and beverages to the required operating standards manual
  • Assist with waiter service to Guests, advising Guests on menu and wine choices
  • Dissatisfied Guests are acknowledged immediately and attended to without delay
  • Notify the food and beverage manager or General Manager of any complaints that were received and how they were solved
  • Ensure all kitchens and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene
  • Responsible for food quality, presentation and service delivery and ensuring that it is of the highest quality

Qualifications

Your experience and skills include:

Service focused personality is essential and a passion for everything food and beverage

Previous experience in a similar leadership role is an asset

Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

  • Assist in managing preparation of schedules, payroll and workloads for food and beverage staff ensuring maximum efficiency
  • Planning, organizing, and directing team members to ensure the highest degree of Guest satisfaction
  • To carry out and ensure that regular On-the-Job training is taking place to agreed standards, and all relevant paperwork submitted
  • Responsible to ensure each staff member is correctly presented in his/her uniform displaying a name badge
  • Assist food and beverage manager with performing job evaluations with food and beverage staff
  • Maintain and enforce disciplinary procedures within the department with the assistance of the food and beverage or human resources manager

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Hospitality

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Food & Beverage Manager

Middelburg, Mpumalanga VERA Security, Inc.

Posted 13 days ago

Job Viewed

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Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Do you have a knack for orchestrating seamless Food & Beverage Operations, ensuring both the front and back of house are finely tuned?

We are currently seeking a Food & Beverage Manager to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As the Food & Beverage Manager , you bring a heightened level of expertise, a results-driven approach, and a genuine passion for elevating the dining experience to our dynamic F&B Team.

  • Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  • Delivers plans and objectives where food & beverage initiatives & hotel targets are achieved.
  • Manages the food & beverage team fostering a culture of growth, development and performance within the department.
  • Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Builds and maintains effective working relationships with all key stakeholders.
  • Delivers effective programmes that advance service standards, profitability and cost control.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Qualifications
  • Proven experience in food & beverage service with excellent problem-solving capabilities.
  • Excellent managerial skills with a hands-on approach and lead-by-example work style.
  • Commitment to exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions, offering advice and recommendations.
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
  • Experienced in using IT systems on various platforms.
Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development —helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference —in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion , we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.

#J-18808-Ljbffr
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Food & Beverage Manager

Hoedspruit, Limpopo Wild Dreams Hospitality

Posted 1 day ago

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Job Description

A luxurious safari lodge in the heart of the Greater Kruger, is seeking a skilled and passionate Food & Beverage Manager to oversee food and beverage operations with a focus on creative cuisine, guest delight, and team development. Ideal for someone passionate about hospitality, detail-driven, and skilled in stock control, menu innovation, and inspiring service excellence.

Candidate requirements:
  • Diploma in Hospitality or Lodge Management
  • 35 years in a 5-star boutique lodge or Big 5 reserve
  • Culinary experience (advantageous)
  • Menu development and food styling experience
  • Strong food and beverage stock control background
  • Hospitality and service training experience
  • Solid kitchen hygiene and health knowledge
  • Extensive purchasing experience
  • Familiarity with current food trends
  • Valid Drivers License and own vehicle
  • Strong leadership and mentoring abilities
  • Excellent communication and interpersonal skills
  • Energetic, proactive, and detail-oriented
  • Creative thinker with a passion for food, wine, and guest delight
Candidate Responsibilities:
  • Oversee kitchen operations
  • Collaborate on menu development and food philosophy
  • Manage food cost per guest and stock control systems
  • Staff training, development, and discipline
  • Manage leave cycles and ESS system
  • Foster morale, hygiene, and appearance standards
  • Build a learning culture and recognize performance
  • Ensure team alignment with guest-focused service
Package:
  • Negotiable monthly salary based on experience and qualifications
  • Live-in accommodation with meals provided while on duty
  • Pension fund contribution
  • Work cycle: 21 days on, 7 days off
  • Annual leave: 15 days
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Food & Beverage Manager

Hoedspruit, Limpopo Phoenix Recruitment

Posted 7 days ago

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Job Description

Duties:

Kitchen (Pan African Cuisine) preparation and maintenance of standards:

Work closely with the Lodge Manager and Head Chef when it comes to the development of new dishes and menus to ensure that it is in accordance with the lodges food philosophy.
Ensure all meals are checked and preparation lists / recipes are followed.
Control the usage of food supplies.
Continually strive to produce creative, world class cuisine.
4-day menu set according to food styling guide and recipes.
Aware of special diet requirements and tailor-made guests food experience.
Left-over food management
Staff food preparation and management
Inspire your chefs brigade to new levels of creativity.
Pre-order for special events and holidays.

Food Stock Control:

Maintain the food cost per guest (rand value) monthly in line with budget allocations
Maintain the food cost system and do necessary adjustments to stock sheets according to seasonal price variations.
Do stock take of all food on the last day of each month.
Control budget lines and hand in weekly invoice with correct budget line allocation codes.
Issue the correct amount of food for the guest count at the beginning of the day / portion control.
Ensure that stores are controlled and cleaned.
Responsible & assist the Head Chef with the daily and weekly food orders (storerooms, fridges, deep freezers)
Have knowledge of products, suppliers, prices and current stock.
Negotiate the best price for the best quality.
New suppliers to be sourced researched and visited.

Guests Delight Service:

Ensure the smooth and efficient running of the dining room and boma during service times each day
Understanding personal guests needs through interaction
Building relationships with new and repeat guests.
Promote and instil an ethic of guests care and guests interaction
Build upon the existing guests experience to create new ideas and to ensure the product remains fresh and modern

Beverage Control:

Overseeing the running of the stock control division
Implementing and maintaining a daily stock management & control system.
Ensure adequate stock levels.
Daily administrative functions, stock takes and reconciliation of sales
Assisting with the purchasing for beverage stock
Receiving of beverage ordered and checking of expiring dates
Stock issues to bars and departments
Storeroom / cellar and fridge control
Weekly administration, invoices and GRVs
Monthly stocktakes and submitting of the information within deadlines
Meet or exceed sales targets

Management of the guest delight service teams:

Inspire, stimulate and lead the team
Develop your teams and individuals
Ensure the right people are in the right positions
Ensure your team is guest focused
Promote and instil a passion for going the extra mile
Develop a learning culture within the team
Recognise great guest feedback and deal with negative guest feedback constructively
Staff training
Manage performance.
Manage the teams leave cycle and annual leave.

Other:

Assisting at Front of House during guests arrivals or departures or lodge site inspections

Requirements:

Grade 12
Diploma in Hospitality or Lodge Management
Minimum 3 5 years Hospitality / Food & Beverage experience in a 5* boutique operation or Big 5 reserve within a similar lodge environment
Professional culinary experience an advantage
Menu development experience
Stock Control Experience in both food and beverage
Hospitality and Service training experience.
Solid knowledge of health and hygiene in the kitchen.
Extensive purchasing experience.
Familiar with latest trends.
Food Fundi that is passionate about food, people and service
Code 8 Drivers License
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Food & Beverage Manager

Modimolle, Limpopo Phoenix Recruitment

Posted 11 days ago

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Job Description

Duties:

Oversee daily operations of the restaurant, bar and other F&B outlets, including service, staffing and inventory management.
Recruiting and training of staff.
Collaborating with chefs to create and update menus, ensuring they align with customer preferences and market trends.
Manage and control inventory, minimize waste and ensure adequate stock levels of food and beverages.
Manage the budget for the F&B department, monitor expenses and identify areas for cost reduction.
Implement service standards and deal with customer complaints.

Requirements:

Grade 12
Diploma or equivalent in Hospitality / Food Service / F&B Management a must.
Solid experience as an F&B Manager in a 4/5* environment, with proven history of delivering unique, memorable and exceptional guest experiences.
Attention to detail and maintaining a guest centric approach in everything.
Knowledge and experience with stock control and POS systems
The ability to multitask, work in a fast-paced environment, and meet deadlines.
In-depth knowledge of latest food and beverage trends and best practices.
Excellent communication skills and developed emotional intellect.
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Food & Beverage Manager

Graskop, Mpumalanga Bright Search Recruitment (Pty) Ltd

Posted 13 days ago

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Job Description

Requirements
  • Proven track record as an F&B Manager or in a senior hospitality leadership role.
  • Strong leadership, communication, and people management skills.
  • In-depth knowledge of food and beverage trends, menu planning, and wine pairing.
  • Financial acumen with experience managing budgets and cost of sales.
  • Commitment to exceptional guest service and attention to detail.
Benefits
  • Competitive salary and performance incentives.
  • Accommodation and meals provided for live-in roles.
  • Opportunities for training, growth, and career development.
  • Work in a dynamic and inspiring hospitality environment.
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Food & Beverage Manager

Ballito, KwaZulu Natal Phoenix Recruitment

Posted 14 days ago

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Job Description

Duties:

Ensure Profit centres run at stipulated
Manage all beverage stock within the company. Handle all Beverage orders effectively.
Review all food costs with the Head Chef and supply the General Manager with relevant information of shortfalls as well as improvement plans.
Manage F&B cost centres effectively according to property budgets.
Present upcoming annual budget forecasts.
Manage guest experience costs as well as new experience costings.
Manage all F&B inventory and Capex control monthly.
Ensure brand standards are always upheld. Optimise brand with weekly meetings with the General Manager.
Weekly and Monthly feedback to the General Manager.
Safe hygiene & Safety practices for staff & Guests
Monthly guest feedback audits
Food & Beverage menu Design
Produce annual F&B Guest experiences Plan and Associated budget.
Keep up to date with international guest experience trends.
Compile and execute innovative guest experiences.
Positive Interaction with guests
Identify customer needs and respond proactively to all their concerns
Ensure the appropriate ambiance in all F&B areas is maintained at all times
Ensure all F&B staff are competent to perform their duties
On the job training programs. Skills development programs.
Maximise staff effectiveness to ensure a 100% guest satisfaction.
Weekly / Monthly reporting on staff performance.
Set up / manage Staff KPI`s. Report monthly on staff performance to the HM.
Lead the F&B team by attracting, recruiting, training and appraising talented personnel

Requirements:

Grade 12
A formal hospitality qualification
Proven F&B management experience - minimum 4 years in a 5* Hotel environment.
Strong computer skills (MS Office, Micros, Opera)
Excellent English Speaking
Strong attention to detail
A strong HR background with sound disciplinary skills.
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Food & Beverage Manager

Mkuze, KwaZulu Natal Phoenix Recruitment

Posted 22 days ago

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Job Description

Duties:

Lead, motivate, and develop the F&B team, fostering a culture of excellence and teamwork.
Oversee all F&B outlets, including the restaurant, bar, and event spaces, ensuring seamless day-to-day operations.
Uphold and exceed guest expectations, ensuring outstanding service at every touchpoint.
Ensure that F&B staff are adequately trained.
Collaborate with the executive chef to craft innovative, locally inspired menus that cater to diverse guest preferences.
Prepare budgets, monitor expenses, manage stock, and ensure cost control without compromising quality.
Work with the events team to deliver memorable weddings, conferences, and private functions.
Ensure all health, safety, and hygiene standards are adhered to across all F&B operations.

Requirements:

Grade 12
Diploma or similar in Food Service Management or related field
Proven experience as a Food & Beverage Manager or similar leadership role experience in a 4 / 5* hotel
A strong understanding of food and beverage trends, particularly in boutique and luxury setting.
Exceptional interpersonal, communication, and organizational skills.
Financial acumen with experience in budgeting, forecasting, and cost control.
Good computer skills (MS Office, Micros)
Ability to lead and inspire a diverse team, fostering a positive and productive work environment.
Flexibility to work evenings, weekends, and holidays as required.
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  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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