83 Financial Markets jobs in South Africa

Calling on you, the sharpest minds with the boldest ideas, to help us break the Mold. If you speak fluent stakeholder and dream in dashboards, this gig might just be your next power move.

Were not just about insurance and investments were about reimagining financial freedom. We dare to do different, and we are on a search for a Business Analyst to shake things up!

• Informatics or other relevant degree
• 5 to 7 years exp as a Business Analyst
• 2 to 5 years exp in Financial Markets
• User Interface analyst experience
• Agile Methodology
• Project Management
• SQL queries
• Enterprise architect
• Visio

What you will be doing:

• Design and validate the functional solution using Agile Methodology
• This involves interpreting the product / technical requirements into Agile Epics and Stories
• Plan Agile Sprints and Stories for the Sprint
• Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered
• Identify a set of stakeholders that need to be involved in creating and validating the Agile Story Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA)
• Design a set of test cases/scripts, test scenarios and test data sets to accompany the Agile Story Board
• Validate the Agile Epics and Test Basket with the identified stakeholders and obtain sign-off

Reference Number for this position is GZ60716 which is a contract position based in Johannesburg offering a cost to company salary of R700 per hour

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit .

We're seeking a detail-oriented and proactive Market Research Assistant to join our marketing research team. This role is perfect for someone who wants to dive deep into market research while supporting critical business insights that drive strategic decisions. You'll work closely with our Senior Market Research & Analytics Manager and Director of Content to coordinate projects, analyze data, and help bring research findings to life for internal and external stakeholders.

• Coordinate research project logistics, including vendor communications and participant incentive programs
• Organize and maintain research archives for easy access and knowledge sharing
• Support survey development from design through testing and launch
• Draft benchmark research reports using established templates and formats
• Assist with research report promotion by preparing key insights and supporting materials

• Prepare data for analysis
• Perform basic statistical analysis
• Create presentations and reports from research findings
• Collaborate with internal teams to enhance data visualization and reporting

• Survey tools: Experience with survey platforms like SurveyMonkey or Qualtrics, including implementing survey logic (skip, branching, quotas) and performing QA testing.
• Data skills: Expertise in Excel or Google Sheets for cleaning and structuring raw data, using pivot tables, charts, and formulas to identify key insights.
• Presentation tools: Strong skills in PowerPoint, Google Slides, or similar for creating reports and decks
• Research fundamentals: Understanding of effective survey design, principles of question construction, and data collection methodologies
• Communication: Strong written and verbal skills for clear reporting and team collaboration
• Organization: Excellent time management with ability to handle multiple projects
• Detail-oriented: Careful approach to data accuracy and quality control
• Hybrid : The ability to work at our Cape Town office 1-2 times per week with the line manager.

• Experience with project management tools (e.g., Asana, Jira)
• Data visualization skills (can be learned on the job)
• Quantitative reasoning and advanced analytical capabilities
• Market research certifications or specialized coursework
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Market Research & Lead Qualification Specialist

POSITION INFO : Company Overview :

We are a South African energy solutions provider specializing in sustainable, bespoke energy solutions for commercial, industrial, and agricultural sectors. The company focuses on optimizing energy efficiency, reducing carbon emissions, and decreasing reliance on the national grid, thereby enhancing profitability and sustainability for its clients.

Key Product Solutions :

• Consulting, Advisory, and Business Development : The company offers comprehensive services to optimize energy consumption, including energy audits, assessments, and feasibility studies.
• Engineered Solar Solutions : The company designs and implements tailored Solar Photovoltaic (PV) and Battery Energy Storage Systems (BESS) to meet specific client needs, promoting the use of low-cost, clean power to stabilize energy demands and enhance sustainability.
• Energy Management Metering and Utilities : The company provides data-driven insights to help clients reduce energy consumption and costs through smart metering and monitoring services.
• Power Purchase Agreements and Incentive Funding : The company assists clients in maximizing tax benefits and making smart energy investments through structured agreements and funding options.
• Operations and Maintenance : The company ensures the longevity and efficiency of energy systems through proactive maintenance and 24 / 7 system monitoring.

Job Title :

Market Research & Lead Qualification Specialist

Also known as : Sales Research Analyst, Business Development Researcher, or Sales Enablement Researcher)

Job Description :

The Market Research & Lead Qualification Specialist plays a crucial role in supporting the business development team by identifying and qualifying high-potential B2B opportunities. This individual conducts in-depth market research and needs analyses to pinpoint ideal prospects and uncover insights that support a targeted sales approach. Once a lead is vetted and demonstrates clear alignment with the company’s offering, it is passed as a warm lead to the Business Development Manager for further engagement and closing.

Key Responsibilities :

• Conduct market and industry research to identify potential B2B opportunities aligned with the company’s services or products.
• Perform detailed needs analyses on prospective clients using tools such as LinkedIn, CRM systems, market databases, and web analytics.
• Gather and analyse relevant data to determine the quality and viability of leads.
• Profile and segment potential clients based on industry, size, needs, and buying behavior.
• Maintain accurate and updated records of research and lead insights in CRM or lead management systems.
• Collaborate closely with Business Development Managers to understand ideal client profiles and strategic goals.
• Generate and qualify warm leads, ensuring they meet defined criteria before handover.
• Provide insights and recommendations to help refine targeting and outreach strategies.
• Track the effectiveness of lead generation efforts and optimize research methods accordingly.

Requirements & Experience :

• Bachelor’s degree in Marketing, Business, Research, or related field. (Nice to have)
• 2–4 years of experience in a research, sales support, or business development role (preferably B2B).
• Strong analytical and critical thinking skills; ability to synthesize large volumes of information.
• Proficient with research tools such as LinkedIn Sales Navigator, CRM systems (e.g., Salesforce, HubSpot), and market research databases. (Nice to have)
• Excellent written and verbal communication skills.
• Detail-oriented, highly organized, and comfortable working independently.
• Familiarity with B2B sales cycles and lead qualification frameworks.

Comfortable working across teams and relaying insights to sales stakeholders

Role purpose :

To conduct UX and market research for Vodacom Financial & Digital Lifestyle Services’ Digital & Marketing team. The responsible individual will need to handle day-to-day UX research activities including recruitment, planning and coordinating usability tests, observing and running of tests, documentation of insights, reporting and presenting outcomes to stakeholders. The person will have to support the UX team by maintaining an up to date view of our users’ digital habits, behaviors and needs. The objective is to support the UX lead in achieving research goals.

Key accountabilities and decision ownership

• Conduct UX research for Vodacom Financial & Digital Lifestyle Services.
• Design studies that address both user behavior and attitudes.
• Conduct research using a wide variety of qualitative methods, subset of quantitative methods (i.e. surveys), and interpret analysis through the lens of UX, HCI (Human-Computer Interaction), and social science.
• Recruit participants and assist UX designers in running user testing studies.
• Generate insights that both fuel ideation and evaluate designs.
• Research the latest visual design, UI and interaction concepts, presentation layer technologies, digital best practices, online trends, and provide recommendations for improvements.
• Conduct best practice research to develop and improve UI and interaction design to solve end user problems effectively.
• Create sound recommendations after each stage of testing and ideation based on research and user observations.
• Research market, customers and potential customers to keep an up-to-date view of digital habits, behaviors and user needs.
• Generate profiles to be used in the creation of empathy maps and personas.
• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
• Work cross-functionally with UX designers and product management.
• Support our UX design lead on studies and assist in achieving research goals.
• Work with product leaders to prioritize research questions based on analysis of current knowledge, project goals, identified risks, and project impact. Identify best method or mix of methods to address research questions, with consideration for timeline and resources with minimal guidance.
• Advise UX design team and product managers on research opportunities and best practices at all stages of an agile product development process.
• Build strong stakeholder relationships, effectively to make decisions based on a strong understanding of business, customer and design tradeoffs.
• Participate in team activities and team planning with the aim of improving team skills, awareness and quality of work.
• Present results from usability tests and other user research to project teams.
• Monitor statistics and analytics (such as Adobe Analytics) across sites with an aim of obtaining a better understanding of user behavior and improving user journeys.
• Actively work on improving user experience and engagement across all our sites and products.
• Evangelize good user experience, demonstrating measurable value to other team members and stakeholders, and encouraging a culture of UX.
• Foster a healthy tension between stakeholders, encouraging discussions that take into account business needs, user needs, and what is possible.

Competencies :

• Comprehensive knowledge in a variety of industry-centric qualitative research methods, such as semi-structured interviews, contextual inquiries, usability studies, diary ethnographic studies, unmoderated remote studies, paper prototyping, surveys, A/B testing and Card sorting.
• Demonstrated ability to plan and conduct research in close collaboration with people in a variety of roles, including design, technology, and product management.
• Knowledge of quantitative, behavioral analysis, and statistical concepts.
• Experience with survey research (questionnaire design, sampling, analysis).
• Experience working in a collaborative team and working directly with developers for the implementation of designs.
• Excellent communication (presentation and interpersonal skills).
• Understanding of qualitative analysis and reporting methods suitable for the fast pace of industry; ability to quickly shift the methodology and scope of research projects to meet short deadlines while collecting the best possible data and delivering actionable results.
• Experience in creating user testing scripts and leading testing sessions.
• Experience creating UX test protocols, specifications and presentations.
• Good understanding of UX and UCD design principles.
• Experience working with Agile processes.

Must have technical / professional qualifications :

• 5 - 8 Years' experience within a Design Research role.

Preferred Qualification

• Degree in the humanities: Psychology, Sociology, Politics, Anthropology, etc.
• Commerce Degree is also welcome.
• Postgraduate qualification is an added bonus.

Preferred Certifications

• Usability Analyst Certification.

Type of Exposure

• In-depth understanding of human behavior.
• Ethnography.
• Human Computer Interactions.
• Behavioral studies.
• Translating behavior to create predictive models.
• Analyzing and interpreting quantitative and qualitative data.
• Communicating research results to stakeholders.
• Finding better/new ways to do things/improve/redesign.

Technical / Professional Knowledge

• UX design.
• Research + testing.
• Market awareness.
• Concept presentation.
• Communication and negotiation.
• Report writing.

Behavioural Competencies

• Relationship Building.
• Decision Making.
• Critical Appraisal.
• Analytical Thinking.
• Persuading & Influence.
• Active Listening.
• Perseverance, good work ethic and initiative.

Key performance indicators (max 3) :

• Facilitate user experience research into the design of products and services and design interfaces to effectively communicate the brand and enrich the customers experience.
• Advocate for the end-user throughout the development process and work closely with other members of the Design Team to craft a world-class user experience.
• Conduct research to develop and improve features of products and to balance user needs, technical constraints, and business objectives to solve user problems effectively.

We need a senior experienced market/company research analyst, with 4 to 6 years hand-on market research experience, to (a) research travel, finance, and technology trends/companies and (b) present the information in an efficient and effective report.

The Opportunity

We are looking for somebody who can dig until they find that one piece of information we need to know that others missed.

In this role, you will bring your intellectual curiosity, entrepreneurial mindset, and analytical ability to research initiatives that help answer important strategic questions around travel venture capital investments. Your research contributes to the evaluation of travel investments.

If you’re passionate about qualitative and quantitative research; if you possess a natural ability to visualize data and bring it to life through storytelling; if you geek out on travel industry – this opportunity is for you.

Opportunity Description

Research can be analyzing one company versus another, overall trends within a particular sector or country, a deep dive on one company and its product/service/company, reviewing reports, perusing other research reports, and more.

To research companies we have or will invest including deep diving on the company itself, their competitors, their earlier funding round and investments, who their prior investors are, various background research (LinkedIn profiles, social media), who are their direct and indirect competitors, and other valuable data points.

For example, a company seeking investment may suggest five companies in the 'vacation rental space,' but research shows there are 15 of them; you would see who they are, their market size, areas of focus, industry leading or anomaly data points and mainstream and lesser known facts.

For example, we need country information for an investment in Pakistan and we need to know what the latest developments are at a macro (country trends, growth opportunities, key sectors.) and micro level (how does government policy affect the travel industry, what are the growth drivers for the online travel agency space). Collectively these and other data points affect our current or upcoming investments.

Research data requires deep diving into company, media releases, trade associations, government organizations, tourism boards, company & industry news sources, and other quantitative and qualitative data sources.

Qualifications

4 to 7 years or more experience at recognized finance, travel industry, research or consulting company with demonstrated skills on market research.

Fluency with finding the latest financial information, management discussions, updates, and other information that gets overlooked in articles/media reports, is strongly preferred.

Must be able to thoroughly research the particular sector, competition, trends (real estate, financial, sales, etc.), any country regulations or restrictions regarding the company's product, and be determined to find that nugget of confidential information deep within internet files.

Ability to present data in a visually appealing, efficient and effective manner for CXO level external parties, Partners and for co-investors. Able to create a visually appealing, structured research reports with supporting charts, quotes, information, and verified data from qualified, relevant sources.

Must be available to work during GMT+2 friendly business hours.

Have strong written and verbal communication skills with spoken and written English.

Compensation

Competitive (vs home country salaries) while working in a tight knit, intellectually challenging and visible position.

The company provides a variety of benefits including vacation/holiday time off plus additional 2 weeks off at the end of the year, profit sharing, personal and company travel opportunities, and career advancement.

Next Steps

If you are interested in a challenging research-oriented position exposing you to a wide breadth of use cases, Travel Capitalist Ventures is looking for you!

Applications are exclusively received online directly to Travel Capitalist Ventures.

The company strictly does not work with recruiters.

Come join IDC, the premier global technology market research firm, recognized by the Institute for Industry Analyst Relations (IIAR) as the Analyst Firm of the Year – Global 2023 for delivering critical, timely insights around the world, when our customers faced unprecedented challenges.

Data is increasingly at the core of all strategic decisions, and we are committed to using IDC's world-class knowledge base to provide our customers with innovative insights leveraging both off-the-shelf and tailor-made solutions.

The Verticals Team of IDC Data & Analytics Unit in META is looking for a Senior Research Analyst to support the expansion of its telecom research across META and globally. The focus of the role is around both ongoing syndicated and custom research. The senior analyst will be required to contribute to IDC’s data and analytics products.

Responsibilities

• Collecting data and developing analysis on telecom market spending and business segments to support IDC tracker products within the META region and globally.
• Delivering both quantitative and qualitative research on telecom market with a special focus on both core telecom and ICT / adjacent services.
• Taking full ownership of IDC tracker product(s) and timely delivery of those with impeccable quality.
• Should be willing to travel for business purposes.
• Supporting specific custom consulting projects, based on IDC data and analysis and on desk research from varied publicly available sources, by building data models to meet client needs, or to capture telecom market behavior and trends. Collaborating with IDC research and consulting teams to ensure successful outcome of consulting projects.
• Elaborating written descriptions, charts, presentations, or marketing material from the analysis and present them in webinars, to clients, or at IDC events.
• Developing strong relationships with telecom operators and ICT vendors and improve the visibility and relevance of IDC's research in META and globally.
• Closely collaborating with IDC sales and consultants to help drive business development.

This position calls for someone with experience or interest in working with telecom market research, management consulting, or market intelligence domains, with a good understanding of the broader ICT ecosystem and good exposure to key industry issues and technology developments.She / he has experience in managing datasets, developing sophisticated market models, and formal report writing skills. This role has a data-oriented bias so good data skills will be crucial for the position.

Qualifications

• Strong analytical and data modelling skills. The candidate must possess strong desk research and primary research skills with a strong attitude to identify key business trends based on qualitative analysis.
• At least 3-4 years' experience in telecom market research, or in relevant practice in an ICT market research or consulting firm.
• Should be able to network with people within the telecom / ICT industry and forge industry contacts.
• Outstanding data interpretation and writing skills and being able to provide meaningful recommendations.
• Good time management and planning skills, ability to conduct several projects in parallel, with complex team structures.
• Ability to articulate complex concepts in a synthetic prose.
• Extensive problem-solving skills and positive attitude.
• Advanced knowledge of MS Office packages (especially MS Excel).
• University MA / MSc degree in Business, Economics, or STEM subjects (., Science, Technology, Engineering, Mathematics).
• Professional fluency in written and oral English.
• Experience in data modelling and forecasting techniques.
• Candidates with a knowledge of Python / R and Tableau are preferred.
• Ability of data management, data visualization tools.
• Previous experience on telecom and Internet of Things projects.
• Public speaking and good interpersonal communications skills.

The Client Success Managers play a critical role in ensuring high client satisfaction as they adopt and scale with our clients' software product(s). In partnership with clients' Sales Account Managers, the Client Success team owns the client experience starting at the pre-sale demo, pilot and initial onboarding phase, through to adoption, full utilization and renewal/expansion. This specific role will focus on supporting the Client Success of the Research Defender suite of products, with a long term vision of expanding the scope of the role to other software products. This is an individual contributor role reporting to VP, Client Success.

What you will do:

1. Partner with Client Success Team leadership to execute the overall vision, strategic, and tactical plans for the Client Success department in order to meet company revenue targets.
2. Develop and continuously maintain engaging API Documentation and other product training materials to facilitate onboarding and adoption of new products and releases.
3. Drive rapid platform utilization by effectively onboarding new clients through delivery and training services, self-serve content, and hands-on product support.
4. Conduct pre-sales demos as needed, manage pilot cycles, and onboard new clients, while partnering with Sales account managers to understand clients’ businesses, and how our clients' products add value.
5. Partner with our clients' internal resources to proactively identify and resolve client pain points that put client loyalty and retention at risk.
6. Serve as a liaison between our clients' software and their Product Management team by regularly sharing client feedback and priorities.
7. Build and maintain an effective and efficient level 1 software support function to address client concerns with potential product errors.

1. 2-4+ years of excellence in client-facing project management work in the market research industry.
2. Prior experience, or willingness to learn, sales-related skills that overlap with Client Success; including sales cycle management, sales-techniques like upselling, contract renewals, etc.
3. Ability to convey enthusiasm for solving customer issues, conveying product-related knowledge and expertise.
4. Exceptional organizational awareness, emotional intelligence, and written/verbal communication.
5. Proven experience building and maintaining strong relationships with stakeholders at all levels of seniority and experience, within and outside of the company.
6. Being coachable, taking extreme ownership, and trusting the process.
7. Strong problem-solving skills and ability to think critically and on your feet.
8. Fluency in business English, with a wide knowledge of various professional terms from different industries.
9. Polished, succinct, and grammatically correct written communication skills.
10. An at-home fiber internet connection with a minimum speed of 20 Mbps is a requirement of the position.
11. Experience working in popular online survey software tools like Qualtrics, Decipher, Confirmit, Alchemer, etc.
12. Experience working with API services/products, tools and documentation.
13. SQL Experience.

Our client is a well-respected Market Research firm and they are HIRING! The successful candidate will play a pivotal role in the organization, serving as the primary point of contact for clients, driving business growth, and ensuring the successful execution of research projects. This role requires a blend of project management skills, sales acumen, and a deep understanding of market research methodologies. Requirements:

• MCom Degree in Research, Psychology Commerce or equivalent
• At least 5 years’ experience in a similar role (e.g., Researcher, KAM, Sales, Management Consulting)
• 1-3 years successful key account management experience with a proven track success in client relationship management and research project management, preferably in the market research or consulting industry
• 1-3 years managing medium to large scale projects preferably in research
• 1-3 years working experience in solution development