1,048 Field Service Technician jobs in South Africa

We’re looking for a skilled and self-motivated Field Service Technician. In this role, you’ll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.

• Report to client in writing and record keeping of repairs and returns
• Prepare, submit and record keeping of warranty claims
• Telephonic and on-site support for customers
• Internal sales technical support
• Maintain ISO requirements
• Commissioning of equipment
• Problem evaluation on specific applications where equipment is used
• Attend to breakdowns
• Ability to travel away from home, after hours, and cross border support
• Assist with spare stock control and warehousing
• Assist with customer quotes when required
• Adhoc duties as required by Manager

• Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
• Practical experience in Control Systems, with exposure to Electronics and/or Pneumatics
• Minimum of 3 years’ hands-on experience in Control Systems
• Valid Driver’s License required

Contract to permanent

Field Service Technician – Johannesburg, South Africa

Location: Johannesburg, Kempton Park
Job Type: Permanent, Full-Time
Travel: Domestic & International (13–14 days/month)
Industry: Mining Equipment & Technology

Are you a seasoned technician with a strong electrical background and a passion for fieldwork? We’re looking for a Field Service Technician to join a dynamic team supporting cutting-edge mill relining technologies across South Africa and beyond.

In this role, you’ll be responsible for the servicing, commissioning, maintenance, and monitoring of advanced equipment at mining sites. You’ll also play a key role in training site personnel, supporting spare parts sales, and ensuring customer satisfaction through technical excellence and proactive service.

• Assemble and commission advanced mill relining systems and associated technologies.
• Perform on-site repairs, maintenance, and training at mining operations.
• Provide technical support and troubleshooting for equipment in the field.
• Support spare parts sales and coordinate logistics with internal teams.
• Maintain accurate service records, timesheets, and expense reports.
• Promote safety, environmental responsibility, and continuous improvement.

• Electrical Engineering Trade Qualification – Required
• 10+ years of experience as a Field Service Technician – Required
• Extensive knowledge of hydraulic systems and electrical schematics
• Strong mechanical aptitude and fault-finding skills
• Excellent communication and customer service orientation
• Proficiency with Microsoft Office and service documentation
• Ability to travel extensively (13–14 days/month) and work flexible hours
• Valid South African “C” Class Driver’s License (and ideally an international license)

• Experience in the hard rock mining industry
• Knowledge of grinding mill maintenance and relining
• Tertiary qualification in engineering or a related field

Overview

SUMMARY : POSITION INFO :

Qualifications

Preference to technical qualifications : Electrical, Millwright or other Technical trade.

Experienced in end-user repairs of vacuum pumps, water pumps, compressors, valves, or other Industrial equipment

Synopsis of the job

Field service on vacuum pumps and blowers at the customer site.

The candidate will also be expected to help grow the business while in contact with customers by providing excellent technical solutions and looking for opportunities to increase sales.

Job Description :

• Must proficiently communicate with customers, verbally and via email daily
• Candidate must be able to liaise with customers in a professional and courteous manner.
• Calling on existing and new customers and maintaining relationships and growing the business with these customers
• Identifying new prospects and cold calling on potential customers.
• Setting and chasing ambitious sales targets and generate new pump sales.
• Grow field service. This will include procuring active service contracts.
• Tracking previous services completed and getting customers to service again with us.
• Generate service repair sales for the workshops.
• Generate new pump sales : spares, pumps and systems
• On-site problem solving.
• Install and repair vacuum pumps and systems on site.
• May be required to travel in Africa. Must have a passport
• Develop and implement strategies with the sales team.
• Complete the required reports on time (weekly and monthly).
• Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
• Give accurate and constant feedback to management

Skill Requirements

• First Language Afrikaans is preferable as many of our customers prefer to communicate in Afrikaans.
• Good technical skills and hands on.
• Good communication skills, verbally and written
• Professional
• Team Player
• Deadline driven
• Accepts change
• Can multitask successfully
• Energetic and Motivated
• Good reporting writing skills
• Can work under pressure
• Confident and have reasoning skills.
• Self- starter, proactive individual
• Results orientated and sales focused
• Independent and able to stay focused on objectives and targets without intervention

Field Service Technician – Johannesburg, South Africa

Location : Johannesburg, Kempton Park

Job Type : Permanent, Full-Time

Travel : Domestic & International (13–14 days / month)

Industry : Mining Equipment & Technology

About the Role

Are you a seasoned technician with a strong electrical background and a passion for fieldwork? We’re looking for a Field Service Technician to join a dynamic team supporting cutting-edge mill relining technologies across South Africa and beyond.

In this role, you’ll be responsible for the servicing, commissioning, maintenance, and monitoring of advanced equipment at mining sites. You’ll also play a key role in training site personnel, supporting spare parts sales, and ensuring customer satisfaction through technical excellence and proactive service.

Key Responsibilities

• Assemble and commission advanced mill relining systems and associated technologies.
• Perform on-site repairs, maintenance, and training at mining operations.
• Provide technical support and troubleshooting for equipment in the field.
• Support spare parts sales and coordinate logistics with internal teams.
• Maintain accurate service records, timesheets, and expense reports.
• Promote safety, environmental responsibility, and continuous improvement.

What We’re Looking For

• Electrical Engineering Trade Qualification – Required
• 7+ years of experience as a Field Service Technician – Required
• Extensive knowledge of hydraulic systems and electrical schematics
• Strong mechanical aptitude and fault-finding skills
• Excellent communication and customer service orientation
• Proficiency with Microsoft Office and service documentation
• Ability to travel extensively (13–14 days / month) and work flexible hours
• Valid South African “C” Class Driver’s License (and ideally an international license)

Desirable (but not essential)

• Experience in the hard rock mining industry
• Knowledge of grinding mill maintenance and relining
• Tertiary qualification in engineering or a related field

Field Service Technician • Johannesburg, South Africa

Qualifications

Preference to technical qualifications : Electrical, Millwright or other Technical trade.

Experienced in end-user repairs of vacuum pumps, water pumps, compressors, valves, or other Industrial equipment

Field service on vacuum pumps and blowers at the customer site.

The candidate will also be expected to help grow the business while in contact with customers by providing excellent technical solutions and looking for opportunities to increase sales.

• Must proficiently communicate with customers, verbally and via email daily
• Candidate must be able to liaise with customers in a professional and courteous manner.
• Calling on existing and new customers and maintaining relationships and growing the business with these customers
• Identifying new prospects and cold calling on potential customers.
• Setting and chasing ambitious sales targets and generate new pump sales.
• Grow field service. This will include procuring active service contracts.
• Tracking previous services completed and getting customers to service again with us.
• Generate service repair sales for the workshops.
• Generate new pump sales : spares, pumps and systems
• On-site problem solving.
• Install and repair vacuum pumps and systems on site.
• May be required to travel in Africa. Must have a passport
• Develop and implement strategies with the sales team.
• Complete the required reports on time (weekly and monthly).
• Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
• Give accurate and constant feedback to management

• First Language Afrikaans is preferable as many of our customers prefer to communicate in Afrikaans.
• Good technical skills and hands on.
• Good communication skills, verbally and written
• Professional
• Team Player
• Deadline driven
• Accepts change
• Can multitask successfully
• Energetic and Motivated
• Good reporting writing skills
• Can work under pressure
• Confident and have reasoning skills.
• Self- starter, proactive individual
• Results orientated and sales focused
• Independent and able to stay focused on objectives and targets without intervention

Overview

The FSE will be responsible for configuring and installing VoIP PBX systems and to provide a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on-site installation as well as diagnosing and repairing exiting technical problems.

• Act as primary interface to all clients to resolve problems reported
• Respond to tickets on the system in a timely manner
• Provide troubleshooting and technical support via remote or onsite support
• Setup and install 3CX software prior to installations
• Install mobile application for 3CX system
• Support and maintenance of 3CX system after installation
• Setup and configuration of PBX phones prior to installation
• Support and maintenance of PBX phones after installation
• Troubleshoot VOIP issues
• Setup of gateways (PSTN, fax gateways, FXO, FXS, BRI)
• Install and configure routing on ADSL and fibre lines
• Setup VPNs and port forward on routers
• Make changes to routers as per clients requirements
• Do preventative maintenance on routers – updates and scheduling reboots
• Log onto routers to check the current configurations thereof to make sure everything is up to standard
• Setup and install 3CX software on the phones and server

• A+ and N+ certification
• Experience networking and PBX systems
• Knowledge in structured cabling
• Good communication skills
• Problem solving skills
• Be dependable
• Have good time management skills
• Demonstrate professional attributes

Overview

The FSE will be responsible for configuring and installing VoIP PBX systems and to provide a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on-site installation as well as diagnosing and repairing exiting technical problems.

• Act as primary interface to all clients to resolve problems reported
• Respond to tickets on the system in a timely manner
• Provide troubleshooting and technical support via remote or onsite support
• Setup and install 3CX software prior to installations
• Install mobile application for 3CX system
• Support and maintenance of 3CX system after installation
• Setup and configuration of PBX phones prior to installation
• Support and maintenance of PBX phones after installation
• Troubleshoot VOIP issues
• Setup of gateways (PSTN, fax gateways, FXO, FXS, BRI)
• Install and configure routing on ADSL and fibre lines
• Setup VPNs and port forward on routers
• Make changes to routers as per clients requirements
• Do preventative maintenance on routers – updates and scheduling reboots
• Log onto routers to check the current configurations thereof to make sure everything is up to standard
• Setup and install 3CX software on the phones and server

• A+ and N+ certification
• Experience networking and PBX systems
• Knowledge in structured cabling
• Good communication skills
• Problem solving skills
• Be dependable
• Have good time management skills
• Demonstrate professional attributes

Field Service Technician

Key Accountabilities

• Apply electrical, electronic, basic hydraulic, and mechanical theory and related knowledge to test and modify operational machinery, circuits, and components.
• Diagnose, adjust, repair, or overhaul port equipment such as Ship-to-Shore Cranes, Rubber-Tired Gantry Cranes, and Rail-Mounted Gantry Cranes.
• Keep detailed records of activities, repairs, and issues, reporting equipment status and performance to line management.
• Complete required paperwork including timesheets, work reports, and expense reports.
• Care for and maintain company tools, machines, and equipment.

Primary Responsibilities

• Provide on-site support for planned and emergency repairs.
• Operate machinery for inspection, diagnostics, and troubleshooting.
• Set a positive example in punctuality, professionalism, and adherence to safety regulations.
• Test products and equipment after repair to ensure compliance with specifications.
• Repair and replace damaged or worn parts using OEM spares.
• Perform routine maintenance, cleaning, lubrication, and inspection of The Company machines.
• Read and interpret manuals, blueprints, and technical drawings.
• Overhaul and test machines for operating efficiency and safety.
• Mentor and train other team members when required.
• Promote a safe working environment and follow all established procedures.
• Ensure compliance with health and safety legislation for all field service equipment.
• Support administrative and back-office tasks as needed.

Education & Experience

• Minimum Qualification: Matric / NQF4
• Experience: 1-2 years minimum; 3-4 years related experience preferred (or equivalent combination of education and training).