284 Field Service Technician jobs in South Africa

Were looking for a skilled and self-motivated Field Service Technician. In this role, youll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.

Contract to permanent

Key Responsibilities :

• Provide written reports to clients on repairs, service work, and returns
• Prepare, submit, and maintain accurate records of warranty claims
• Deliver technical support via phone and on-site visits to customers
• Offer technical support to the internal sales team
• Ensure compliance with ISO standards and documentation
• Diagnose and troubleshoot equipment in specific customer applications
• Respond to equipment breakdowns and service calls
• Willingness to travel, including after-hours and cross-border assignments
• Assist in spare parts stock control and warehouse operations
• Support the preparation of customer quotations when required
• Perform other duties as assigned by the manager

Requirements :

• Qualified Electrician or Technician with N3 or a National Diploma in Electrical Engineering
• At least 3 years of experience in Control Systems
• Hands-on experience with Control Systems, Electronics, and / or Pneumatics
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong communication skillsboth written and interpersonal
• Valid drivers license
• Ability to work independently and as part of a team

Field Service Technician • Midrand, South Africa

Field Service Technician – Johannesburg, South Africa

Location : Johannesburg, Kempton Park

Job Type : Permanent, Full-Time

Travel : Domestic & International (13–14 days / month)

Industry : Mining Equipment & Technology

About the Role

Are you a seasoned technician with a strong electrical background and a passion for fieldwork? We’re looking for a Field Service Technician to join a dynamic team supporting cutting-edge mill relining technologies across South Africa and beyond.

In this role, you’ll be responsible for the servicing, commissioning, maintenance, and monitoring of advanced equipment at mining sites. You’ll also play a key role in training site personnel, supporting spare parts sales, and ensuring customer satisfaction through technical excellence and proactive service.

Key Responsibilities

• Assemble and commission advanced mill relining systems and associated technologies.
• Perform on-site repairs, maintenance, and training at mining operations.
• Provide technical support and troubleshooting for equipment in the field.
• Support spare parts sales and coordinate logistics with internal teams.
• Maintain accurate service records, timesheets, and expense reports.
• Promote safety, environmental responsibility, and continuous improvement.

What We’re Looking For

• Electrical Engineering Trade Qualification – Required
• 7+ years of experience as a Field Service Technician – Required
• Extensive knowledge of hydraulic systems and electrical schematics
• Strong mechanical aptitude and fault-finding skills
• Excellent communication and customer service orientation
• Proficiency with Microsoft Office and service documentation
• Ability to travel extensively (13–14 days / month) and work flexible hours
• Valid South African “C” Class Driver’s License (and ideally an international license)

Desirable (but not essential)

• Experience in the hard rock mining industry
• Knowledge of grinding mill maintenance and relining
• Tertiary qualification in engineering or a related field

Field Service Technician • Johannesburg, South Africa

We are currently looking for a Field Service Technician to join our team in Port Elizabeth . We’re an established company with over 60 years’ experience in the food processing & laundry equipment industry, constantly innovating to improve our local industries.

The successful individual will report to the Technical Director and will be responsible for the service maintenance, repairs, and installation of food processing equipment and industrial laundry equipment. In conjunction with the Service Co-ordinator, they will control the output, planning, and prioritising of workflow. The main purpose of the position is to drive service success that improves customer satisfaction, maximises customer retention, and increases profitability.

Duties will include, but are not limited to:

• Conduct on-site visits to clients to carry out fault finding and servicing of existing baking, freezing, and laundry equipment.
• Conduct on-site visits to clients for the installation, setup, testing, and commissioning of new equipment.
• Administer time usage and the movement of stock, ensuring accurate accounting.
• Provide client training on newly installed and existing equipment.
• Assist clients telephonically at stipulated times.
• Maintain medical fitness to perform duties.
• Travel extensively within and outside the region and work beyond normal operating hours as required.
• Render technical assistance and advice to other technicians.
• Perform additional duties as required by the company.
• Operate a vehicle safely and use field automation systems.
• Follow all company procedures and protocols.
• Cooperate with the technical team and share information across the organisation.

• Post matriculation / N3.
• Qualified electrician with at least 2 years’ experience post Trade Test – with traceable references.
• Knowledge of servo systems will be an advantage.
• Basic practical mechanical experience with gearboxes, electric motors, and brakes.
• Valid driver’s license.
• Passport may be required.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts and adapt to changing work schedules.

Market Related

Reference: CPT000407-CB-1

We require a Field Service Technician with audio visual experience and solid experience with the programming of Crestron and Extron control systems.

• Remote and telephonic support to clients
• Site visits
• Conduct preventative maintenance
• Fault finding
• Configure video conferencing and audio visual equipment
• Installations
• Programming of Crestron and Extron control systems
• Assist on-site Technician as needed

• Grade 12
• Audio Visual system experience
• Crestron and Extron programming
• DSP programming
• Polycom and Avaya experience
• Own car and valid license
• More than 2 years audio visual experience
• Comprehensive knowledge of wiring, cable termination
• Able to work over time, be on standby and travel when required

R 280 000 - R 340 000 - Annually

PLEASE NOTE : Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.

The Service Technician is required to support all Technical Service Functions in the Eastern Cape and bordering provinces. This will include but not be limited to fault-finding/troubleshooting & repairs on all company equipment. Maintaining strong customer relations is essential. High efficiency is required in call-out turnaround times and in completing technical assessments, services & repairs to improve customer satisfaction and maximize customer retention.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement list below is representative of the knowledge, skill, and/or ability required.

• Achieve sales targets through sales of spare parts, preventative maintenance contracts & assessment services.
• Plan country trips to outline areas for the purpose of conducting assessments, repairs, and attending to service-related queries.
• Maintain and develop relationships with existing customers.
• Service & repair company equipment to full working capacity.
• Plan and execute all service backorders.
• Schedule and attend service callouts.
• Fill in and complete job cards for any service repairs, warranties, or labour jobs completed.
• Provide in-service training and product education on all products in the market.
• Promote extended warranties, service level agreements, and planned preventative maintenance plans.
• Keep a strong follow-up on all open quotes.
• Keep up to date with company product knowledge.
• Data capturing and record keeping of assessments.
• Accurately diagnose and troubleshoot technical issues in a timely manner.
• Maintain high levels of service and technical support to all customers.
• Adequate stock control management for planned repairs and services.
• Complete warranty repairs and provide inspection reports to QRC.
• Complete field actions as required by the quality team.
• Maintain and follow up on warranty processes and procedures for all intended repairs.
• Assist with service-related queries at hospitals and customer sites.
• Assist with in-house service-related queries and requirements.
• Service & repair equipment to meet customer expectations.
• Maintain company vehicle in good condition.
• Keep daily records on vehicle mileage and route planners.
• Adhere to safety protocols and quality standards on all company products.

• Minimum of Grade 12 or equivalent.
• Relevant tertiary qualification will be an advantage.
• Aftersales knowledge, strong technical and mechanical mindset.
• Basic computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB) and PDP would be an advantage.
• Ability to work independently. Excellent time management skills.
• Customer service oriented.
• Available to work outside of normal office hours, as per customer requirements. Ad hoc travel and visits to regional provinces.

• Energetic.
• Solid business acumen.
• Planning and prioritizing of tasks.
• Punctual.

Field Service Technician

Education :

• Higher Certificate / NQF5
• Matric / NQF4
• Specify : Trade Test and / or Technical Qualification (NQF 5), preferably including factory training in Earthmoving / Electrical Trade

Years of Experience :

Minimum 5 years related experience and / or training; or an equivalent combination of education and experience, especially in troubleshooting and solving electrical and mechanical problems.

Key Responsibilities :

1. Detects mechanical and electrical faults using specialized tooling and equipment.
2. Repairs and maintains components and equipment.
3. Follows work assignments received as general oral or written instructions.
4. Determines the extent and nature of repairs needed.
5. Performs regular checks and services, detecting faults and flaws.
6. Replaces and fits new sections or parts as necessary.
7. Improvise solutions when needed.
8. Travels between sites, often in remote areas and at unusual hours.
9. Works with specialized equipment for daily duties.
10. Maintains good physical health and fitness.
11. Maintains a valid driver's license at all times.
12. Follows all health and safety legislation.
13. Assists with part identification and supports other divisions as required.

Upington, South Africa | Posted on 07/21/2025

• Salary R12,000 - R18,000 depending on skillset and work ethic
• City Upington
• State/Province Northern Cape
• Country South Africa

The Field Service Technician will be responsible for overseeing and leading installations, repairs, and surveys on Wireless or Fibre Networks, with a focus on standard home or small basic business installations.

General

• Follow standard operating procedures (SOPs) and established procedures.
  
• Collaborate closely with a Team Leader and Scheduler.
  
• Maintain project and safety documentation.
  
• Provide accurate reporting and updates on completed work.
  
• Ensure availability of necessary stock for scheduled work.
  
• Maintain and upkeep equipment.
  
• Adhere to all Health and Safety procedures.
  
• Complete all required SHER and OHS documentation.
  
• Troubleshoot Fibre-related issues such as splicing, testing, and dome management.
  
• Troubleshoot Wireless-related issues, including signal testing on CPEs, access points, and bandwidth capacity.
  
• Perform basic network troubleshooting for IP conflicts, firewall issues, and routing issues.
  
• Install VoIP systems.
  
• Be available for overtime, weekend work, or emergency callouts as needed.
  
• Perform work at heights, including house roofs, telephone/gum poles, or large buildings.
  
• Work in crawl spaces and small areas for installation purposes.
  

Installations

• Receive daily job cards for new installations.
  
• Review job cards to ensure correct stock for installation.
  
• Confirm clients' requirements and communicate any necessary adjustments to Sales or Technical Department.
  
• Install Fibre and Wireless CPEs.
  
• Perform internal and external cable runs for both Network and Fibre.
  
• Coordinate with Installation Team Leader to verify RF signal strength for Line-of-Sight (LOS) installations.
  
• Coordinate with Installation Team Leader to ensure correct Fibre signal strength and colour allocations.
  
• Set up basic access points and networks.
  
• Verify existing equipment functionality and client satisfaction.
  
• Upgrade firmware, perform clean-ups, and take quality control photos.
  
• Obtain confirmation from the team leader when installation is complete.
  
• Complete installation job cards with equipment details, technical information, and photos.
  
• Inspect sites for potential future issues, document with photos, and update accordingly.
  
• Update tickets with relevant information for job card completion and invoicing.
  

Call-out Repairs

• Confirm reported issues with clients.
  
• Identify problems impacting Fibre or Wireless performance and propose solutions.
  
• Communicate any cost implications associated with the repair.
  
• Demonstrate knowledge of products and pricing.
  
• Resolve issues on-site or replace necessary equipment.
  
• Confirm completion of repair with client and ensure they test the solution.
  
• Ensure client satisfaction with the completed work.
  
• Obtain confirmation from the team leader when the repair is complete.
  
• Inspect sites for potential future issues, document with photos, and update accordingly.
  
• Update tickets with relevant information for job card completion and invoicing.
  

CPE Recovery (Wireless & Fibre)

• Remove equipment and perform cleanup.
  
• Complete recovery job cards documenting the removed equipment.
  

• 1 year of experience in Fibre Optic splicing (advantageous).
  
• 1 year of experience in RF/Wireless.
  
• Knowledge of network structures and crimping.
  
• Previous experience in the IT Industry is advantageous.
  
• Basic computer skills.
  
• Basic Networking knowledge is beneficial.
  
• Technical training in Electronics, IT, Networking, VoIP, IP cameras, etc., is advantageous.
  
• Experience using Fibre Optic (FO) troubleshooting tools such as OTDR and Mass Fusion Splicing machines.
  
• Valid driver's license and clean driving record.
  
• Strong analytical and problem-solving skills.
  
• Proficiency in hand and power tools used in this role.
  
• Skilled in fibre cable termination with connectors.
  
• Familiarity with fusion splicing machine techniques.
  
• Strong manual dexterity and hand-eye coordination.
  
• Ability to work neatly and accurately.
  
• Technically minded.
  
• Ability to work in physically demanding environments, including lifting heavy equipment, climbing ladders, etc.
  
• Self-disciplined, motivated, and organized.
  
• Medically fit and able to work at heights.
  

• High school diploma or equivalent (Grade 12).
  
• Specialized certifications would be advantageous.
  

Direct message the job poster from Quest Staffing Solutions

Provide onsite technical support across the Companies suite of products, outsourced services, and customer solutions, to maintain Companies products and optimize client service.

Responsible to assist with hardware problems, removing and replacing faulty equipment, updating documentation, and reporting findings.

Conduct site inspection and assess site readiness, provide a complete detailed design to accurately meet installation and customer specification requirements.

• Conduct site installations based on client specifications, including verifying the product/solution is in working order.
• Provide onsite technical maintenance as per customer request and achieve fault resolution.
• Identify trends in faults and share them with the service manager and technical department.
• Assist with multi-party (Vendors, Financial Institutions, Cash in Transit) site visits, installations, support, and escalation of investigations.
• *Perform specialized onsite technical support for cash management outsourced clients.

Desired Experience & Qualification:

• Basic IT and Certification knowledge required. A+ advantageous
• ITC CLEAR - if owing less than R5000 neg
• MUST HAVE ROADWORTHY VEHICLE
• CRIM CLEAR
• DRIVERS LICENCE
• Basic IT and Certification knowledge required. A+ advantageous
• Basic Salary – R12k
• Vehicle Maintenance – R6K per quarter (Agency to manage this payment and supply proof of vehicle service and repair)
• Vehicle Insurance – R1K Agency to ensure Technician vehicle is insured and insurance certificate to be supplied.
• Additionally, we will pay a commission of R180 per call once minimum call closure of 75 calls per month is achieved.
• R1000 for Cell phone
• Receipts will need to be provided for Cell phone and Fuel

Various Locations in South Africa

NB. Should you be interested, you can apply directly through LinkedIn and state the Town that you are applying for or email directly and in the subject line, insert “Field Services technician – (state the location)” to

• Seniority level Associate

• Employment type Contract

• Job function Information Technology
• Industries Telecommunications, IT Services and IT Consulting, and IT System Testing and Evaluation

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• Report to client in writing and record keeping of repairs and returns
• Prepare, submit and record keeping of warranty claims
• Telephonic and on-site support for customers
• Internal sales technical support
• Maintain ISO requirements
• Commissioning of equipment
• Problem evaluation on specific applications where equipment is used
• Attend to breakdowns
• Ability to travel away from home, after hours, and cross border support
• Assist with spare stock control and warehousing
• Assist with customer quotes when required
• Adhoc duties as required by Manager

• Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
• Practical experience in Control Systems , with exposure to Electronics and/or Pneumatics
• Minimum of 3 years hands-on experience in Control Systems
• Valid Drivers License required