417 Field Service Engineer jobs in South Africa

As an international field service engineer you are part of a team that is responsible for Field Service work (commissioning operation testing integration optimization maintenance and repair) worldwide.

This includes on call technical phone support and field response to equipment and customer issues.

You will provide detailed field reports that are useful for the whole organization after every installation or technical intervention and give support to Sales and Project Management.

You will also provide training of customer maintenance and service personnel on site as well as TSS Service Engineers.

Qualifications : Candidate Profile

You are flexible willing to travel abroad and you meet the following requirements :

• Solid understanding of mechanical engineering
• Working knowledge of basic electrical power circuits and PLC circuits would be an advantage
• Knowledge of computer hardware and configurations is considered a plus
• Basic understanding of programming preferably C C Java or Python are considered to be a plus
• Ability to establish and maintain effective working relationships with customers internal and external associates and management.
• Excellent communication skills in English and / or other languages are e considered to be a plus
• A valid drivers license with a good driving record
• Willing to travel abroad for at least 80% of the time based on a flexible schedule. This means it could be also during weekends or in holiday seasons.

Additional Information :

How to apply

If this sounds like you we would love to hear from you! All applications will be managed in the strictest confidence.

Remote Work : Employment Type :

Full-time

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Experience : years

Vacancy : 1

This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products.

Reporting to the Service Manager, you will be part of a National team of Field Service Engineers providing prompt and effective service to resolve customer issues as they arise.

In this role, you will identify faults, repair, test, and modify actuators in the field, carry out mechanical and electrical installations of actuators, and perform retrofit adaptation of components, pedestals, and drive shafts. You will also complete accurate and technical site visit reports for each job.

This role suits a determined problem-solver who can think logically for troubleshooting issues and is willing to travel extensively, including overnight stays.

Experience Requirements :

• Technical experience and/or relevant knowledge of valves, actuators, and digital control systems.
• Good understanding of basic electronics, electrical, and fluid power theories.
• Ability to read and understand electrical, pneumatic, and hydraulic schematics and utilize common test and calibration tools.
• Experience working in a practical engineering environment.

The Successful Candidate :

• Demonstrates the ability to work in stressful situations with difficult clients focused on rapid resolution.
• Has a can-do attitude.
• Full valid driving license.
• Fluent in English.

Additional Information :

Rotork is the market-leading global flow control and instrumentation company, helping customers manage the flow of liquids, gases, and powders across many industries worldwide.

Our purpose is "Keeping the World Flowing for Future Generations."

For over sixty years, we have been relied upon to create the systems that keep everything moving—from oil and gas to water, shipping, pharmaceuticals, and food—the flows on which our modern world depends.

Today, we are respected and admired for our people, performance, and products. Our success stems from our commitment to engineering excellence, which we pursue safely and sustainably.

Rotork is experiencing an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping our future.

Remote Work : Employment Type :

Full-time

Key Skills

MobileIron, Robotics, Field Service, Mechanical Knowledge, Sonography, IP Networking, Schematics, Mechanical Engineering, Medical Imaging, Human Resources, Programmable Logic Controllers, Troubleshooting

Experience : years

Vacancy : 1

The FSE is responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains a training element as we engage with dealer technicians to provide on-the-job training and guidance.

1. Lead & support dealer technicians to diagnose and resolve high ageing technical concerns which cannot be addressed through the TAC.
2. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation.
3. Summarize the cause of all concerns and submit a One-Pager within the agreed timelines after the dealer visit to flow information through to the relevant PVT engineering teams.
4. Lead Technical Audits, Skill Inventory analysis and PDI audits. On-the-job training to technicians for TSB, FSA, SSM, SST usage and diagnostic concerns.
5. Provide support and advice to Dealers with respect to, but not limited to, Ford technician training, Skill Mix, Technician competence, Special Service Tools and equipment requirements.
6. Support central SEO / PCE / PD / PVT teams on technical concern or fix validations, TSB corrections, workshop manual corrections and training contents corrections.
7. Support on Vehicle Off Road (VOR) / Rapid Hub / CRC initiatives on daily review of open/ageing concerns along with Cross-Functional Teams and address diagnostic related ageing concerns by guiding dealer technicians.
8. Support Fix It Right First Time by assisting dealers with a good technical diagnosis and workshop practice to provide robust fixes to customers.
9. Attend relevant PCE / PVT meetings for information sharing and emerging concern update.
10. Support / conduct regular Service Manager and Service Foreman meetings.
11. Vehicle Off Road (VOR) Days Measured.
12. Dealer Satisfaction Index.
13. Quality of Information Reported to PVT/ CRC / TAC.
14. Fix It Right First Time Measurable.

1. Strong verbal communication and writing skills in English.
2. Fully competent with vehicle diagnostics and technical repair of vehicles.
3. Process orientated with a disciplined, enquiring, and empathetic approach to problem solving.
4. Outgoing approach to engage with people with a view to resolving and teaching.
5. Good time management and prioritisation skills.
6. Self-motivated, responsible, and dependable with sound ethical values and a good grasp of business relationships.
7. Proficiency in the use of Windows, MS Outlook, MS Word and MS Excel.
8. Prepared to travel locally and internationally at short notice and for multiple days at a time.

1. Tertiary Engineering qualification (Minimum 3 year diploma) from a recognized university/college.
2. Vehicle diagnostics and technical problem-solving experience a must.
3. PTS and FDRS Experience will be beneficial.
4. Dealership operations and workshop experience an advantage.
5. Must have a valid South African Driver's license.
6. Must have a valid Passport.

Skinchem, 1 Bell Street, Meadowdale, Germiston

Skinchem, 1 Bell Street, Meadowdale, Germiston

Our client is a leader in the food packaging industry.

We are looking for a seasoned Field Service Engineer with some Sales Experience in the Manufacturing Industry.

Responsibilities:

• Participate in troubleshooting and repair activities to equipment.
• Mentor and train Apprentice Engineer with routine maintenance, fault finding and installations.
• Attend to breakdowns during and after business hours.
• Sales visits to new and existing clients when technical responsibilities are slow.
• Collect information and open an enquiry.
• Present the offer to the client and go through the specification of the machine.
• Follow up on opportunities from quotation right through to order.
• Compile detailed visit reports on Salesforce.
• Handling of customer complaints and resolving conflict.

Qualifications:

• Bachelor's Degree or Allied Qualification in Electronic Engineering / Mechatronics
• Formal Sales Training would be advantageous.

Skills & Attributes:

• Solid understanding of electronic engineering principles and concepts.
• Interpersonal Skills
• Technical Marketing/Sales experience an advantage.
• Strong problem-solving skills and attention to detail, with the ability to analyse complex problems and identify solutions.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with colleagues and stakeholders.
• Eagerness to learn and adapt to new technologies and methodologies in the field of Weighing and Inspection Equipment.

Skinchem, 1 Bell Street, Meadowdale, Germiston

The Field Service Engineer will assume the responsibility for the execution of planned and unplanned After- Sales/Service activities in order to sustain and strengthen the ongoing relationship between customers. This role demands an aptitude to deliver high quality workmanship, communication effectiveness and the ability to foster trusting relationships with colleagues and clients to ensure the retention of our customers.

The Field Service Engineer typically executes the tasks of installation and commissioning of equipment, planned and unplanned maintenance and repairs, servicing of equipment as per maintenance schedules, rebuilding of equipment and upgrades & modernization of equipment. These activities are performed mostly on the customer’s site but based on the complexity and operational requirements can also be done in-house in workshops. The position also entails the identification of customer needs, service opportunity leads and communication thereof to the Service Sales and Service Branch teams, supervisory tasks and customer training. S/he will be the face and first contact of the company to and with the customer. S/he will adhere to high ethical standards and comply with all regulations/applicable laws and corporate governance.

Responsibilities / Tasks

• Deliver service execution of the highest quality.

• Be professional in their dealings and communication with the customer.

• Identify service opportunities and leads and communicate to the responsible GEA personnel.

• Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment

• Provides technical support to customers including troubleshooting and problem resolution

• Provides training of customers’ operators and maintenance personnel

• Troubleshooting of equipment.

• Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable SOP’s and maintenance manuals.

• Installation and Commissioning of Equipment.

• Assist in Service Project Execution activities.

• Overhauling of equipment.

• Carry out site visits, audits and monitor site performance.

• Gathering and classifying data using various measuring equipment applicable to the equipment.

• Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.

• Operate various equipment in compliance with legal guidelines.

• Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.

• Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support.

• Preparation of estimates for repairs and maintenance, installation and commissioning of equipment.

• Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements and customer requirements.

• Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum.

• Providing of technical direction to service personnel.

• Complies with OSHA Safety and Health rules

Your Profile / Qualifications

• Candidate are likely to have earned a Certificate or Diploma or relevant qualification as an Artisan in one of technical fields relevant to the organization.

• The successful candidate will be a seasoned artisan/FSE with a minimum work experience of 5 years within the Industry.

• Correspondingly, the candidate should prove his/her ability to read and understand basic schematics and diagrams in his/her relevant field of expertise.

• The candidate should have sound knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training courses.

Did we spark your interest?
Then please click apply above to access our guided application process.

Responsibilities / Tasks

Troubleshooting of equipment.

Performing of planned and unplanned services and maintenance and repairs to equipment of all types and sizes as per applicable SOP’s and maintenance manuals.

Installation and Commissioning of Equipment.

Assist in Service Project Execution activities.

Overhauling of equipment.

Carry out site visits, audits and monitor site performance.

Gathering and classifying data using various measuring equipment applicable to the equipment.

Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.

Operate various equipment in compliance with legal guidelines.

Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.

Coordinate with other departments for various purposes like budget expenditures, deadlines and other technical support.

Preparation of estimates for repairs and maintenance, installation and commissioning of equipment.

Maintaining of records of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements and customer requirements.

Coordinating of work schedules with other departments and shops in order to keep inconvenience to a minimum.

Providing of technical direction to service personnel.

Your Profile / Qualifications

Certificate or Diploma or relevant qualification as an Artisan in one of technical fields relevant to the organization.

A seasoned artisan / FSE with a minimum work experience of 5 years within the Industry.

Ability to read and understand basic schematics and diagrams in his / her relevant field of expertise.

Sound knowledge of the Health and Safety acts and legal requirements pertaining to the industry and preferably have completed Health & Safety training courses.