232 Field Engineer jobs in South Africa

About KONE
At KONE, we make people's journeys safe, convenient, and reliable through cutting-edge elevator and escalator solutions. As a global leader in the industry, we're passionate about innovation, safety, and delivering exceptional service to our customers. Join our dynamic team in Johannesburg and help us elevate the future of urban mobility

The Opportunity
We're seeking an energetic and skilled Field Engineer to join our maintenance team in Johannesburg. In this critical role, you'll provide technical expertise to resolve complex issues, support our maintenance technicians, and ensure the safety and performance of KONE's elevators and escalators. As a role model for KONE's values—Care, Customer, Collaboration, and Courage—you'll drive quality service and foster proactive communication with customers and end-users.

Key Responsibilities

• Resolve complex technical issues assigned by the Technical Helpdesk (THD) on both KONE and various Non-Kone Equipment (NKE) products, providing remote and on-site support to maintenance technicians.
• Conduct technical due diligence for new equipment (KONE or competitor products) as requested by sales or supervisors.
• Identify and address technical issues or safety hazards in equipment to prevent callouts, creating sales leads where applicable.
• Perform tests and final inspections on KONE and non-KONE (NKE) elevators and escalators to ensure compliance with safety and performance standards.
• Provide feedback to the THD Manager on product improvements, repair needs, or methods to reduce callouts and enhance safety.
• Provide timely, professional feedback on all requests assigned to you by the THD Manager.
• Identify technical competence gaps for maintaining new equipment and communicate them to the Maintenance Supervisor or THD Manager.
• Troubleshoot and resolve issues with remote monitoring and alarm systems.
• Plan and manage workload effectively in collaboration with the THD Manager.
• Uphold safe working practices, adhering to KONE's maintenance and safety protocols to protect end-users and colleagues.

What We Are Looking For
Education

• N6 Diploma in Mechanical or Electrical Engineering or a related qualification, plus an elevator trade test certificate.

Experience

• Minimum 5 years of experience in elevator installation and/or maintenance.
• Experience as a Field Engineer/Adjuster in the Elevator & Escalator Industry would be advantageous.

Skills & Qualifications

• Strong problem-solving and analytical skills to tackle complex technical challenges.
• Knowledge of non-KONE (NKE) products is an advantage.
• Experience with escalator maintenance is a plus.
• Excellent communication skills for collaborating with teams and engaging with customers.
• Valid driver's license and willingness to travel to client sites as needed.
• Available to travel on short notice to support teams with high-profile client requests or urgent requests in their respective regions.
• Available to work overtime for urgent requests on short notice.
• Ability to work independently from the line manager and coordinate with respective teams in their regions where support is provided.
• Attributes: Enthusiastic, proactive, and committed to safety and quality.

What do we offer?

• Great dynamic team promoting a collaborative environment
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• Engaging job with a position description and clear targets
• Regular feedback through performance discussions
• Opportunities for individual development
• Mentoring and coaching programs
• Flexibility, trust, and respect
• Value-based culture, behavior,s and ethics
• Sustainability and innovation
• Working for a successful organization

Shortlisted candidates will be invited to complete an automated video interview. Please keep checking your emails for the link, which can sometimes land in the spam folder.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on

Company Description

A local and nationally represented company specializing in the supply, installation and maintenance of products for the vertical lifting industry is looking for a qualified Field engineer who will be primarily responsible for servicing, preventative maintenance and repair work on Elevators and Escalators

Job Description

PLEASE READ THE JOB SPECS BEFORE YOU APPLY - YOU MUST HAVE EXPERIENCE IN THE LIFT INDUSTRY

Role and Responsibilities

Service monitoring process

Monitor call-out rate on jobs and resolve "sick units" on the different routes.

Monitor daily/weekly repeat calls to identify sick units and ensure resolution.

Verify if callbacks are chargeable or not based on the technician's opinion

Monitor units on shutdown report and assist in resolution to have these units placed back into operation promptly. Liaise with technicians, branch admin and procurement to ensure all measures are taken to minimize downtime

Manage technical teams to ensure all maintenance is being completed safely, timeously and to the prescribed/legislated standard

Monitor completion of the biannual and annual inspections completed by technicians. Ensure this is being done and recorded correctly

Service department assist process

Assist in solving more complex technical problems

Assist and travel to sites where technicians may be struggling with a call-out or repair

Assist with repairs if the technician is unable to complete the repair himself

Service sales and assessment process

Conduct project handover between construction and service departments

Assist Service Manager and Administrators with the preparation of quotations for repair work.

Conduct paid assessments and draft report of findings

Quality control and auditing process

Complete regular site visits to units on the service portfolio to monitor the quality of workmanship conducted by technicians

Monitor technician performance and recommend performance/disciplinary intervention to HR when required

Keep up to date with regulations/policies/procedures applicable to the maintenance and repair of the company's products. Make recommendations for upgrades in order to comply

Recommend training initiatives to improve service performance and customer satisfaction

Identify shortcomings and recommend improvements to the equipment/systems/policies that would result in better quality units and better service levels

Customer and subcontractor relationship management

Accountable for customer satisfaction and quality of service

Attend to difficult customer technical queries, technical reports or interventions when required

Accountable for subcontractor quality and service performance

Develops and maintains a cordial and professional relationship with the customers and subcontractors.

Thoroughly investigate and resolve all critical customer problems

People management/leadership

Accountable for people (service technician) development and well-being, and managing the performance of the team and individuals

Determines objectives, and plans as well as organizes, communicates, controls, and motivates the service team

Identifies field operative training needs and manages training plans

Ensure that all service technicians comply with safe work practices in accordance with OH&S standards

KPI

Performance measures:

Number of callouts reported monthly (pattern, increase or decrease in number)

Ensure a callout rate of 10% or less in your region

Noticeable improvement in service technician knowledge base and understanding (passed on from yourself). Measured by survey and reporting

Number of unresolved technician and customer complaints

Ensure not more than 1% of the units in your region are on shutdown. Attend to shutdown units are attended to immediately and put back into service within a maximum of 48 hrs.

Time taken to return units into service from shutdown

Qualifications

Qualified Lift Mechanic

At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from other diverse backgrounds to apply.

If you are skilled at spotting technical defects, can interact well with all walks of life and enjoy making a difference everywhere you go, then this role might be ideal for you. This role plays an integral part in the success of our service offering and makes you one of the main client-facing members in the team. Opportunities to travel locally, work independently, organise and control your work effort and facilitate change are some of the aspects that make this role interesting. A technical team is always available to assist you with any technical matter. Access to extensive training opportunities is available to help you grow your knowledge and career, and is key to future growth. It will also be expected of you to generate your innovative ideas and identify and/or contribute to great cost-saving initiatives.

• A tertiary qualification in a relevant field (Mechanical / Electrical / Civil Engineering)
• A minimum of 2 years' experience as a Field Engineer in the Oil and Gas / Retail Oil and Gas / Wholesale Petroleum and Petroleum Products industry
• A minimum of 2 years experience in the Oil and Gas industry is advantegous
• Valid drivers license
• Own transport (or access to a reliable vehicle)

• Perform routine site inspections on an SLA-based cycle
• Inspect assets as per inspection tasks during every site inspection
• Log maintenance calls for faults identified during every site inspection
• Over-inspect completed maintenance work during every site inspection
• Verify asset attributes, open calls and the asset register during every site inspection
• Build relationships with site personnel and the respective managers at all the client sites
• Assist the client in resolving critical problems identified
• Help resolve outstanding quotations and outstanding work
• Obtain purchase orders from the site's management for all related or outstanding work
• Use the available tools and technologies to perform duties

At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from other diverse backgrounds to apply.

If you are skilled at spotting technical defects, can interact well with all walks of life and enjoy making a difference everywhere you go, then this role might be ideal for you. This role plays an integral part in the success of our service offering and makes you one of the main client-facing members in the team. Opportunities to travel locally, work independently, organise and control your work effort and facilitate change are some of the aspects that make this role interesting. A technical team is always available to assist you with any technical matter. Access to extensive training opportunities is available to help you grow your knowledge and career, and is key to future growth. It will also be expected of you to generate your innovative ideas and identify and/or contribute to great cost-saving initiatives.

Requisition ID:

• Relocation Authorized: None
• Telework Type: Full-Time Office/Project
• Work Location: Yanacocha

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

Located 800 km northeast of Lima, Peru, Yanacocha is South America's largest gold mine. The WTP Project consists of two of the largest acid water treatment plants in South America (the West one with capacity of 3,000 m3/hour and the East one with 2,700 m3/hour). Early works are currently being performed on site, preparing the permanent platforms and laydown areas for the East and West plants, in addition to the Class 2 estimate, Level 3 schedule and Execution Plan.

This role, you will be responsible for the organization and activities related to the construction team and subcontractors. Interpreting design drawings and specifications. Supervising the field verification of the materials. Providing technical direction to contractors in construction and design functions related to electrical and instrumentation engineering in a project area.

• Coordinating with engineering on constructability and design issues and monitoring the interface between the construction automation plan and the project controls program at the workplace.
• Establishing a Design/Field Engineering working relationship and lines of communication with the Project Field Engineer - Area Field Engineer, including an agreement on engineering deliverables.
• Being responsible for quantity taking-off, control, reporting, and forecasting, and ensuring implementation of project environmental control plans as required.
• Reviewing and providing feedback to project control documents on progress related to cost and schedule, and material receipt and warehousing reports to ensure delivery of correct materials.
• Developing project construction procedures. Planning and recommending procedures to be implemented by construction contractors to ensure that construction operations are within the requirements of the design and engineering specifications.
• Maintaining the construction engineering records for work history. Supervising the receipt, distribution, and presentation of drawings and specifications.
• Implementing controls on variables affecting job progress to ensure engineering and procurement provide timely delivery of drawings, materials, and equipment, and to ensure other corporate programs are fully utilized.
• Coordinating with the Field Engineer of the Main Electrical Area/FE/ Field Engineer of the Project for any work related to the contract administration and the activities that affect the contract administration operation.
• Verifying commodities on quantity tracking systems or other computer database systems as required.

Requires recognized degree in Electrical Engineering/Instrumentation and 5-8 years of relevant experience.

• Technical knowledge of all phases of electrical construction equipment and instrumentation related to a single or multiple area.
• In-depth knowledge of construction activities as it relates to the disciplines of engineering, costing and scheduling, and contract administration.
• Experience in inspection and certification of electrical equipment, installation of instruments (bulk/commodity) by contractors.
• Experience in field work and electrical/loop testing. Knowledge of the Peruvian CNE.
• Knowledge of project-specific environmental compliance requirements. Knowledge of the "Zero Accidents" safety program.
• Knowledge of the use of subcontracts; knowledge of the responsibilities of the contractor/subcontractor contained in the subcontract documents.
• Previous experience supervising and managing subcontractors.

For decades, Bechtel has worked to inspire the next generation of engineers and beyond Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to .

Req ID:

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

This position is based in Gauteng at our premises in Richards Bay.

POSITION IN THE ORGANISATION – Temporary Field Engineer (CRRC)
HIERARCHICAL MANAGER
Project Director (CRRC)
PURPOSE OF THE JOB
Provides field engineering leadership, assist and support to project & warranty team for investigation, troubleshooting and resolution of technical/quality issues.

RESPONSIBILITIES AND ACCOUNTABILITIES:
Effective performance of Troubleshooting, repairs, Field modifications and testing activities

• Support any technical activity on Alstom products during warranty period as well as commissioning, warranty (and validation & certification phase if applicable)
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Define troubleshooting methodology
• Provides technical guidance and supports technicians in troubleshooting and repairs
• Provides feedback on technical documentation deficiencies.
• Advises Warranty management regarding customer satisfaction, product performance, and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Alstom product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers, partners, customers, authorities
• Ensure & facilitate information flow within the warranty customer site, warranty functions and project teams. Provides status and transparence on warranty activities, key technical issues, to PrPIM.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of PrPIM
• Support Obsolescence Management (if applicable)
• Support preparation and implementation of Field Modifications (FM)
• Compliance and adherence to Environment, Health, Safety and Quality rules, procedures and policies at all times.
• Ensure that all quality standards are always met
• Follow depot/site procedures and instructions, both from the Company and from the customer
• Ensure that quality standards of components are met
• Implement 8D Practices and PPS Practices as and when required
• Ensure Zero outstanding NCR's
• Locomotive Configuration – Ensure serialized numbers are logged in MAXIMO / GSI
• I-Forms – Attend to I-Forms; Raise product related Issues; Report Incidents and Complete Actions
• Comply with all safety related training and ensure up to date certifications as required i.e. working at heights
• Report any and all safety concerns as per Company procedure
• Collaborate with EHS and Quality teams to ensure we put safety first and maintain first class quality
• Accurate and up to date Reporting and Data management
• Initiate update, and close work orders on GSI
• Ensure that test documentation are filled out and placed in data file
• Ensure that accurate reporting of work performed are done on GSI.
• Ensure accurate and comprehensive reporting after testing activities
• Ensure that routine testing and type testing documents are completed
• Ensure comprehensive and accurate failure reporting are done
• Ensure proper record keeping
• Support the Commissioning Engineer with reporting where required
• Model the AIR values of the Company and always act ethically and compliant
• Continually model Alstoms AIR values
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Make an effort to stay relevant and up-to-date with legislation, new developments, product knowledge, policies and procedures etc
• Take ownership and accountability for tasks and activities as well as demonstrate effective self-management
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Continually share and communicate learnings
• Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
• Comply with Alstoms Ethics and Compliance procedure
• Complete performance management assessment
• Take ownership of own development and comply with any mandatory learnings instructed by the Company
• Always put safety first

THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:

• B.Eng / Bsc /Degree (Electrical Engineering)
• Minimum 5 years Rolling Stock (Locomotive / train) experience
• Railway safety & RAMS experience will be advantageous
• Environment, Health and Safety knowledge/exposure
• Hands on Testing / Commissioning, fault finding & repair experience
• Proficient in reading schematics and technical drawings
• Data analytics
• Experience in analytical fault reporting and report writing
• Advance understanding of technical drawings and schematics

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES

• Agile mindset
• Inclusive mindset
• Responsible mindset
• Ability to see in colour
• Advanced computer literacy
• Computer System Diagnostic skills
• Reading of drawings and schematics
• Good interpersonal and communication skills
• Sound Mechanical and Electrical Fault-finding skills
• Ability to work on both electrical and mechanical equipment
• Solid Electrical / Mechanical background and understanding of engineering principles
• Accurate and analytical fault reporting and report writing
• Knowledge of the Occupational Health and Safety Act and Quality principles
• Knowledge of maintenance engineering principles
• Knowledge of maintenance principle
• Willing to travel between sites/nationally if required
• Maximo /GSI / SAP knowledge will be an advantage
• Ability to see in colour
• Willing to work shifts and standby as and when required (possible weekend work)
• Be able to do hands on repairs and use tools
• Valid Driver's License

We thank all applicants for their interest; however, only those under consideration will be contacted.

We will recruit according to the requirements of our Company's Employment Equity Plan.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Req ID:

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

This position is based in Gauteng at our premises in Richards Bay.

POSITION IN THE ORGANISATION – Temporary Field Engineer (CRRC)

HIERARCHICAL MANAGER

Project Director (CRRC)

PURPOSE OF THE JOB

Provides field engineering leadership, assist and support to project & warranty team for investigation, troubleshooting and resolution of technical/quality issues.

RESPONSIBILITIES AND ACCOUNTABILITIES:

Effective performance of Troubleshooting, repairs, Field modifications and testing activities

• Support any technical activity on Alstom products during warranty period as well as commissioning, warranty (and validation & certification phase if applicable)
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Define troubleshooting methodology
• Provides technical guidance and supports technicians in troubleshooting and repairs
• Provides feedback on technical documentation deficiencies.
• Advises Warranty management regarding customer satisfaction, product performance, and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Alstom product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers, partners, customers, authorities
• Ensure & facilitate information flow within the warranty customer site, warranty functions and project teams. Provides status and transparence on warranty activities, key technical issues, to PrPIM.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of PrPIM
• Support Obsolescence Management (if applicable)

• Support preparation and implementation of Field Modifications (FM)

• Compliance and adherence to Environment, Health, Safety and Quality rules, procedures and policies at all times.

• Ensure that all quality standards are always met

• Follow depot/site procedures and instructions, both from the Company and from the customer
• Ensure that quality standards of components are met
• Implement 8D Practices and PPS Practices as and when required
• Ensure Zero outstanding NCR's
• Locomotive Configuration – Ensure serialized numbers are logged in MAXIMO / GSI
• I-Forms – Attend to I-Forms; Raise product related Issues; Report Incidents and Complete Actions
• Comply with all safety related training and ensure up to date certifications as required i.e. working at heights
• Report any and all safety concerns as per Company procedure

• Collaborate with EHS and Quality teams to ensure we put safety first and maintain first class quality

• Accurate and up to date Reporting and Data management

• Initiate update, and close work orders on GSI

• Ensure that test documentation are filled out and placed in data file
• Ensure that accurate reporting of work performed are done on GSI.
• Ensure accurate and comprehensive reporting after testing activities
• Ensure that routine testing and type testing documents are completed
• Ensure comprehensive and accurate failure reporting are done
• Ensure proper record keeping

• Support the Commissioning Engineer with reporting where required

• Model the AIR values of the Company and always act ethically and compliant

• Continually model Alstoms AIR values

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Make an effort to stay relevant and up-to-date with legislation, new developments, product knowledge, policies and procedures etc
• Take ownership and accountability for tasks and activities as well as demonstrate effective self-management
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Continually share and communicate learnings
• Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
• Comply with Alstoms Ethics and Compliance procedure
• Complete performance management assessment
• Take ownership of own development and comply with any mandatory learnings instructed by the Company
• Always put safety first

THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:

• B.Eng / Bsc /Degree (Electrical Engineering)
• Minimum 5 years Rolling Stock (Locomotive / train) experience
• Railway safety & RAMS experience will be advantageous
• Environment, Health and Safety knowledge/exposure
• Hands on Testing / Commissioning, fault finding & repair experience
• Proficient in reading schematics and technical drawings
• Data analytics
• Experience in analytical fault reporting and report writing
• Advance understanding of technical drawings and schematics

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES

• Agile mindset
• Inclusive mindset
• Responsible mindset
• Ability to see in colour
• Advanced computer literacy
• Computer System Diagnostic skills
• Reading of drawings and schematics
• Good interpersonal and communication skills
• Sound Mechanical and Electrical Fault-finding skills
• Ability to work on both electrical and mechanical equipment
• Solid Electrical / Mechanical background and understanding of engineering principles
• Accurate and analytical fault reporting and report writing
• Knowledge of the Occupational Health and Safety Act and Quality principles
• Knowledge of maintenance engineering principles
• Knowledge of maintenance principle
• Willing to travel between sites/nationally if required
• Maximo /GSI / SAP knowledge will be an advantage
• Ability to see in colour
• Willing to work shifts and standby as and when required (possible weekend work)
• Be able to do hands on repairs and use tools
• Valid Driver's License

We thank all applicants for their interest; however, only those under consideration will be contacted.

We will recruit according to the requirements of our Company's Employment Equity Plan.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Job Segment: Performance Management, SAP, ERP, Human Resources, Technology

About the Role

We are committed to being an employer of choice demonstrating a great culture where amazing people can excel, immerse in incredible opportunities and where they are developed and supported to reach their highest potential. Based in Mogalakwena Mine, Mokopane, South Africa. The Field Engineer will provide field engineering services, primarily in the mining, metals, and heavy industries, at customer sites.

Key Responsibilities

Engineer

• Provide technical services as it relates to routine and moderately complex maintenance and/or repair of control systems and their components
• Diagnose and troubleshoot issues as they relate to control systems and their components
• Communicate with engineers at customer sites on technical questions and specifications.
• Provide after-hours support in person and/or over the phone.
• Provide technical information and data to Administrative Assistant for the creation of quotations and work scopes. Information includes job repair requirements, parts for order and use, and associated cost.
• Complete necessary service, time tracking, and expense documentation.
• Maintain tools and test equipment properly.
• Communicate with company account managers regarding the status of work as it applies to their customers.
• Communicate with sales personnel regarding customer questions.
• Identify and assist with repair and manufacturing training needs.
• Ensure that all completed work meets the company's Standards and complies with company's ISO Quality System.
• Communicate clearly, concisely, and with accuracy to employees, customers, and vendors

Safety

• Observe all safety procedures and use proper safety equipment as needed.
• Maintain a clean, neat, and safe work environment at all times.
• Operate and maintain equipment in a safe manner at all times.

Qualifications and Experience

• Engineering related Degree – BSc Engineering, BEng, BTech or an equivalent combination of relevant education
• Instrumentation / Electrical Trade Test
• Registered as Professional Engineer with ECSA or
• Registered as Professional Engineering Technologist with ECSA is advantageous
• 5 years engineering experience as instrumentation technician, field service and/or similar industrial environment with focus on automation and advanced instrumentation systems.
• 3 years relevant management experience
• Project management experience
• Mining, metals, and/or automation industry experience preferred.
• Advanced knowledge of Allan Bradley programmable logic controllers (PLC) and fault finding
• Advanced experience in SQL systems and reporting
• Advanced experience in HMI systems
• Advanced experience in communication protocol(Modbus, Canbus, Ethernet, etc.)
• Knowledge of similar programable devices from ABB and Siemens

Required Skills

• Excellent written and communication skills
• Good interpersonal and organizational skills
• Strong analytical, problem solving and troubleshooting skills
• Time management skills with the ability to multitask while coordinating multiple high level priorities
• Strong knowledge of personal computers and Microsoft Office software.
• Ability to understand, perform, and retain various job related training, operational, and safety procedures.
• Ability to exercise initiative, judgment, and decision making related to non-routine duties.
• Ability to work independently with little direct management.
• Willing to work after hours and provide support to site.

Job Type: Permanent

Pay: R65 000,00 - R90 000,00 per month

Work Location: Remote

Job Description Summary
As an Advance Field Engineer, you will be responsible for meeting the daily service repair needs of the customer's equipment and driving customer satisfaction through Service Excellence. Also in this role, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives.

Job location: Cape Town (field work)

Job Description
Key Responsibilities

• Advanced, total system-level troubleshooting, installation, maintenance and service repair needs on designated equipment.
• Daily interfacing with doctors and technicians on equipment status issues. Acting to ensure satisfaction to primary customers.
• Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.

• Maintaining tools and test equipment properly and ensuring they are calibrated.
• Identifying Sales opportunities and communicate to account team and assisting in the growth and direction of business in his/her geographic area
• Working as a member of the local team to provide efficient and cost effective service delivery to all accounts with assigned area.

Responsible for Warranty and PMS contract cost control.

• Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Teaching and assisting other Field Engineers on advanced and complex troubleshooting and technical fixes, plays a leading role on complex and multifunctional system fixes.
• Installation: Playing a leading role in complex and multi functional rooms.
• Maintaining effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Required Qualifications

• Qualified to National Diploma or B-Tech Degree level or equivalent,
• Advanced Field Services experience (Previous experience with Molecular Imaging (NM/PET/Cyclotron) and MRI is desirable).
• Technical analytical skills,
• Comprehensive knowledge of a specific modality or multi-modalities.
• Sought by others for guidance and advice.
• Fluent English.
• Ability to work independently with minimum direction.
• High work standards and quality. Initiative and motivation.
• Plans and organizes work effectively.
• Excellent communications, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

* *Additional Information*
*Relocation Assistance Provided:
No