1,144 Field Engineer jobs in South Africa

• Must have a technical qualification (e.g., Engineering or related)
• Previous experience in the water treatment industry is highly preferred
• Strong mechanical and electrical troubleshooting skills are essential
• Excellent communication and interpersonal skills
• Proficiency in MS Office (Excel, Word, Outlook) is required
• Must have a valid driver’s license and be willing to travel to client sites

• Installing, servicing, and maintaining water treatment equipment at customer sites.
• Commissioning and installing water treatment plant solutions.
• Conducting routine inspections, troubleshooting, and repairs to ensure optimal system performance.
• Monitoring water quality parameters and making necessary adjustments to treatment programs.
• Providing technical support and training to customers on system operation and maintenance.
• Documenting service visits, maintenance activities, and customer interactions.
• Assisting the sales team with technical expertise and recommendations.
• Ensuring compliance with safety standards and environmental regulations.
• Managing spare parts inventory and coordinating with procurement for replenishment.
• Building and maintaining strong relationships with customers to ensure high service satisfaction.

We are committed to our company being an employer of choice demonstrating a great culture where amazing people can excel, immerse in incredible opportunities and where they are developed and supported to reach their highest potential.
Based in Mogalakwena Mine, Mokopane, Limpopo, South Africa. The Field Engineer will provide field engineering services, primarily in the mining, metals, and heavy industries, at customer sites.

Key Responsibilities

• Engineer

1. Provide technical services as it relates to routine and moderately complex maintenance and/or repair of control systems and their components
2. Diagnose and troubleshoot issues as they relate to control systems and their components
3. Communicate with engineers at customer sites on technical questions and specifications.
4. Provide after-hours support in person and/or over the phone.
5. Provide technical information and data to Administrative Assistant for the creation of quotations and work scopes. Information includes job repair requirements, parts for order and use, and associated cost.
6. Complete necessary service, time tracking, and expense documentation.
7. Maintain tools and test equipment properly.
8. Communicate with account managers regarding the status of work as it applies to their customers.
9. Communicate with sales personnel regarding customer questions.
10. Identify and assist with repair and manufacturing training needs.
11. Ensure that all completed work meets the company’s Standards and complies with company’s ISO Quality System.
12. Communicate clearly, concisely, and with accuracy to employees, customers, and vendors.

• Safety

1. Observe all safety procedures and use proper safety equipment as needed.
2. Maintain a clean, neat, and safe work environment at all times.
3. Operate and maintain equipment in a safe manner at all times.

Qualifications and Experience

• Engineering related qualification – Diploma or an equivalent combination of relevant education
• Instrumentation / Electrical / Auto Electrical Trade Test
• 5 years engineering experience as instrumentation technician, field service and/or similar industrial environment with focus on automation and advanced instrumentation systems.
• Mining, metals, and/or automation industry experience preferred.
• Experience on opencast drills or shovel will be highly advantageous
• 3 years relevant management experience
• Project management experience
• Advanced experience in communication protocol (Modbus, Canbus, Ethernet, etc.)
• Advanced experience in control systems ( Field Instruments, I/Os etc)
• Knowledge of Allan Bradley programmable logic controllers (PLC) and fault finding
• Advanced experience in HMI systems
• Knowledge of similar programable devices from ABB and Siemens is advantageous
• Registered as Professional Engineer with ECSA or
• Registered as Professional Engineering Technologist with ECSA is advantageous

Required Skills

• Excellent written and communication skills
• Good interpersonal and organizational skills
• Strong analytical, problem solving and troubleshooting skills
• Time management skills with the ability to multitask while coordinating multiple high level priorities
• Strong knowledge of personal computers and Microsoft Office software.
• Ability to understand, perform, and retain various job related training, operational, and safety procedures.
• Ability to exercise initiative, judgment, and decision making related to non-routine duties.
• Ability to work independently with little direct management.
• Willing to work after hours and provide support to site.

At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from other diverse backgrounds to apply.

If you are skilled at spotting technical defects, can interact well with all walks of life and enjoy making a difference everywhere you go, then this role might be ideal for you. This role plays an integral part in the success of our service offering and makes you one of the main client-facing members in the team. Opportunities to travel locally, work independently, organise and control your work effort and facilitate change are some of the aspects that make this role interesting. A technical team is always available to assist you with any technical matter. Access to extensive training opportunities is available to help you grow your knowledge and career, and is key to future growth. It will also be expected of you to generate your innovative ideas and identify and/or contribute to great cost-saving initiatives.

Company Description

Vision Elevators

Job Description

PLEASE READ THE JOB SPECS BEFORE YOU APPLY - YOU MUST HAVE EXPERIENCE IN THE LIFT INDUSTRY

We inspire our colleagues to act as Entrepreneurs in their roles by injecting passion, enthusiasm, and drive whilst taking responsibility for their overall contribution to deliver the wider business objectives. Keeping our Colleagues Safe is at the heart of everything we do, and we are a business which has unique engineering capabilities, providing full lifecycle support for urban mobility, and vertical transportation.

Role and Responsibilities

Service monitoring process

Monitor call-out rate on jobs and resolve "sick units" on the different routes.

Monitor daily/weekly repeat calls to identify sick units and ensure resolution.

Verify if callbacks are chargeable or not based on the technician's opinion

Monitor units on shutdown report and assist in resolution to have these units placed back into operation promptly. Liaise with technicians, branch admin and procurement to ensure all measures are taken to minimize downtime

Manage technical teams to ensure all maintenance is being completed safely, timeously and to the prescribed/legislated standard

Monitor completion of the biannual and annual inspections completed by technicians. Ensure this is being done and recorded correctly

Service department assist process

Assist in solving more complex technical problems

Assist and travel to sites where technicians may be struggling with a call-out or repair

Assist with repairs if the technician is unable to complete the repair himself

Service sales and assessment process

Conduct project handover between construction and service departments

Assist Service Manager and Administrators with the preparation of quotations for repair work.

Conduct paid assessments and draft report of findings

Quality control and auditing process

Complete regular site visits to units on the service portfolio to monitor the quality of workmanship conducted by technicians

Monitor technician performance and recommend performance/disciplinary intervention to HR when required

Keep up to date with regulations/policies/procedures applicable to the maintenance and repair of the company's products. Make recommendations for upgrades in order to comply

Recommend training initiatives to improve service performance and customer satisfaction

Identify shortcomings and recommend improvements to the equipment/systems/policies that would result in better quality units and better service levels

Customer and subcontractor relationship management

Accountable for customer satisfaction and quality of service

Attend to difficult customer technical queries, technical reports or interventions when required

Accountable for subcontractor quality and service performance

Develops and maintains a cordial and professional relationship with the customers and subcontractors.

Thoroughly investigate and resolve all critical customer problems

People management/leadership

Accountable for people (service technician) development and well-being, and managing the performance of the team and individuals

Determines objectives, and plans as well as organizes, communicates, controls, and motivates the service team

Identifies field operative training needs and manages training plans

Ensure that all service technicians comply with safe work practices in accordance with OH&S standards

KPI

Performance measures:

Number of callouts reported monthly (pattern, increase or decrease in number)

Ensure a callout rate of 10% or less in your region

Noticeable improvement in service technician knowledge base and understanding (passed on from yourself). Measured by survey and reporting

Number of unresolved technician and customer complaints

Ensure not more than 1% of the units in your region are on shutdown. Attend to shutdown units are attended to immediately and put back into service within a maximum of 48 hrs.

Time taken to return units into service from shutdown

Qualifications

Matric

N6 Electrical

Trade tested lift mechanic

Lift inspector

We are committed to our company being an employer of choice demonstrating a great culture where amazing people can excel, immerse in incredible opportunities and where they are developed and supported to reach their highest potential.
Based in Mogalakwena Mine, Mokopane, Limpopo, South Africa. The Field Engineer will provide field engineering services, primarily in the mining, metals, and heavy industries, at customer sites.

Key Responsibilities:
Engineering

• Frequently, and pro-actively communicates and interfaces with customers engineering and technical teams to discuss Engineering capabilities, customer applications/requirements and coordinate project activities
• Possessed a broad knowledge of controls, power conversion, automation, data analytics and their application to the industries, equipment and customers that the company serves
• Demonstrates strong project management independently, or in cooperation with others, to diligently collect information to form cost estimates, labor estimates, contingency plans, materials and supply chain lead times, prioritization and resource availability.
• Proficient at collecting voice of the customer intelligence, and translating the information into actionable plans and results.
• Stays up to date on current technologies in the industry as well as emerging technologies and trends.
• Research and conduct competitive analysis, including pricing and product, of solutions offered by key competitors and customers in the local market.
• Assist in overall product strategies and product roadmaps based on local markets.
• Own and develop product requirements/ enhancements /functional specification by working with customers, field service engineering, sales, and other associated product stakeholders.
• Well-versed in problem-solving, RCA and project management principles from training and experience.
• Develops and maintains local service engineering processes and standards.
• Prioritizes respective engineering groups projects, and manages category pipeline.
• Actively assist in promoting the company and Service Engineering, and selling to customers, partners, and others.
• Play a critical role in defining the overall product and growth strategy, by partnering with Business Development and Product Management.
• Coordinate and execute new product introductions with other functional departments through Stage Gate Process and/or the company commercialization process.
• Demonstrates proficiency in planning and managing departmental budgets and project costs.
• Execute work in effective and efficient ways to best serve customers and attain corporate regional and goals.
• Key contact for Corporate R&D teams, globally.
• Appreciate and demonstrate the companys Core Values and Principles, and Corporate Mission.

Other

• Observe all safety procedures and use proper safety equipment as needed.
• Maintain a clean, neat, and safe work environment at all times.
• Promote strong company image and maintain positive working relationships at all times including professional behavior with customers, vendors, and co-workers at all times.
• Provide outstanding customer service at all times.
• Perform work according to established company policies and procedures.
• Perform other duties as requested.
• Profit-focused decision making

Qualifications and Experience

• Instrumentation / Electrical Trade Test
• 3 years relevant management experience
• Project management experience
• Extensive and up to date knowledge in control systems, Field instruments & drives.
• Knowledge and experience in industrial and/or machine control theory.
• Experience with mining machine systems applications including but not limited to electric mining shovels, draglines, haul trucks, rotary blast hole drills, and hydraulic excavators.
• Demonstrated experience in managing the product lifecycle of systems and products.
• Demonstrated success with the ability to identify key customer requirements and translate them into detailed product specifications for multi-generational products.
• Direct experience in formulating, producing, and implementing product roadmaps.
• Good business acumen and ability to cascade business goals to engineering objectives.
• Advanced knowledge of Allan Bradley & ABB programmable logic controllers (PLC) and fault finding
• Advanced experience in SQL systems and reporting
• Advanced experience in HMI systems
• Advanced experience in communication protocol (Modbus, Canbus, Ethernet, etc.)
• Registered as Professional Engineer with ECSA or
• Registered as Professional Engineering Technologist with ECSA is advantageous

We are committed to our company being an employer of choice demonstrating a great culture where amazing people can excel, immerse in incredible opportunities and where they are developed and supported to reach their highest potential.

Based in Mogalakwena Mine, Mokopane, Limpopo, South Africa. The Field Engineer will provide field engineering services, primarily in the mining, metals, and heavy industries, at customer sites.

• Frequently, and pro-actively communicates and interfaces with customers’ engineering and technical teams to discuss Engineering capabilities, customer applications/requirements and coordinate project activities
• Possessed a broad knowledge of controls, power conversion, automation, data analytics and their application to the industries, equipment and customers that the company serves
• Demonstrates strong project management independently, or in cooperation with others, to diligently collect information to form cost estimates, labor estimates, contingency plans, materials and supply chain lead times, prioritization and resource availability.
• Proficient at collecting voice of the customer intelligence, and translating the information into actionable plans and results.
• Stays up to date on current technologies in the industry as well as emerging technologies and trends.
• Research and conduct competitive analysis, including pricing and product, of solutions offered by key competitors and customers in the local market.
• Assist in overall product strategies and product roadmaps based on local markets.
• Own and develop product requirements/ enhancements /functional specification by working with customers, field service engineering, sales, and other associated product stakeholders.
• Well-versed in problem-solving, RCA and project management principles from training and experience.
• Develops and maintains local service engineering processes and standards.
• Prioritizes respective engineering group’s projects, and manages category pipeline.
• Actively assist in promoting the company and Service Engineering, and selling to customers, partners, and others.
• Play a critical role in defining the overall product and growth strategy, by partnering with Business Development and Product Management.
• Coordinate and execute new product introductions with other functional departments through Stage Gate Process and/or the company commercialization process.
• Demonstrates proficiency in planning and managing departmental budgets and project costs.
• Execute work in effective and efficient ways to best serve customers and attain corporate regional and goals.
• Key contact for Corporate R&D teams, globally.
• Appreciate and demonstrate the company’s Core Values and Principles, and Corporate Mission.

• Observe all safety procedures and use proper safety equipment as needed.
• Maintain a clean, neat, and safe work environment at all times.
• Promote strong company image and maintain positive working relationships at all times including professional behavior with customers, vendors, and co-workers at all times.
• Provide outstanding customer service at all times.
• Perform work according to established company policies and procedures.
• Perform other duties as requested.
• Profit-focused decision making

• Instrumentation / Electrical Trade Test
• 3 years relevant management experience
• Project management experience
• Extensive and up to date knowledge in control systems, Field instruments & drives.
• Knowledge and experience in industrial and/or machine control theory.
• Experience with mining machine systems applications including but not limited to electric mining shovels, draglines, haul trucks, rotary blast hole drills, and hydraulic excavators.
• Demonstrated experience in managing the product lifecycle of systems and products.
• Demonstrated success with the ability to identify key customer requirements and translate them into detailed product specifications for multi-generational products.
• Direct experience in formulating, producing, and implementing product roadmaps.
• Good business acumen and ability to cascade business goals to engineering objectives.
• Advanced knowledge of Allan Bradley & ABB programmable logic controllers (PLC) and fault finding
• Advanced experience in SQL systems and reporting
• Advanced experience in HMI systems
• Advanced experience in communication protocol (Modbus, Canbus, Ethernet, etc.)
• Registered as Professional Engineer with ECSA or
• Registered as Professional Engineering Technologist with ECSA is advantageous

• Strong written and verbal communication skills including presentation and demonstration skills to diverse technical and non-technical audiences.
• Strong interpersonal skills working with technical team and senior leaders.
• Strong critical thinking, problem-solving and troubleshooting skills.
• Strong organizational skills and attention to detail.
• Strong time management skills with the ability to multitask while coordinating multiple high level priorities.
• Leverageable experience with engineering tools and systems, including simulators, modeling, virtual prototyping and statistical analysis.
• Good ability to work with business ERP system.
• Strong knowledge of personal computers including Microsoft Office software.
• Ability to promote a positive company image to customers at all times.
• Ability to read, write, and comprehend complex written and verbal instructions.
• Ability to understand, perform, and retain various job related training, operational, and safety procedures.
• Must have ability to exercise initiative, judgment, and decision making related to non-routine duties.
• Anticipates preventable problems before they occur.
• Overnight travel including international required.

Job Description Summary

As an Ultrasound Field Engineer, you will be responsible for meeting the daily service repair needs of customer equipment and driving customer satisfaction through Service Excellence. You will develop and maintain strong interpersonal relationships with customer representatives.

Responsibilities

• Perform advanced troubleshooting, installation, maintenance, and repair on designated equipment.
• Interface daily with doctors and technicians regarding equipment status issues.
• Ensure customer satisfaction by maintaining regular communication, resolving issues, and following up appropriately.
• Maintain accurate customer service logs and internal service records promptly.
• Properly maintain and calibrate tools and test equipment.
• Identify sales opportunities, communicate with the account team, and support business growth in the assigned area.
• Collaborate with the local team to deliver efficient and cost-effective service.
• Manage warranty and PMS contract costs.
• Complete all administrative tasks on time, including FMI and PMS inspections documentation.
• Assist and mentor other Field Engineers in troubleshooting and technical repairs.
• Lead in complex and multifunctional rooms.
• Maintain compliance with ISO 9001 quality standards according to GE Service Quality Policy.

Required Qualifications

• National Diploma, B-Tech Degree, or equivalent qualification.
• Strong technical and analytical skills.
• Experience in Field Services; ultrasound expertise is a plus.
• Ability to work independently with minimal supervision.
• Knowledge of specific modalities or multiple modalities.
• Ability to promote growth and shared learning within teams.
• Fluent in English.
• Effective communication skills across diverse teams and communities.
• Excellent organizational skills.
• Strong customer service skills, tactfulness, and effectiveness in handling differing opinions.

Preferred Qualifications

• Ability to build positive relationships, manage conflicts, and foster networks inside and outside the organization.
• Continuous professional development and knowledge sharing using relevant technologies.
• Deliver high-quality, customer-focused outcomes, work methodically, take initiative, and lead tasks confidently.
• Perform well under pressure, maintain composure, embrace feedback, and balance work-life demands positively.
• Contribute to team cohesion, communicate openly, support colleagues, and uphold standards.
• Adapt to change, embrace new ideas, and pursue personal and professional growth.

LI-MT1

LI-Remote

Additional Information

Relocation Assistance Provided: No

Key Skills

Active Directory, Technical Documentation, Windows, On-Site Support, Test Equipment, Linux, Internet, Preventive Maintenance, Technical Assistance, Troubleshooting, Problem Resolution, Setup, Hardware, Technical Support, UNIX

Employment Type: Full-Time

Experience: years

Vacancy: 1