2,217 Field Application Engineer jobs in South Africa
Field Application Engineer IV
Posted 5 days ago
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Job Summary
Drives the design chain value proposition by generating the greatest number of design wins in technologies and registrations for customers engaged in product design resulting in growing business. Interface with the engineering departments of customers and suppliers. Performs a variety of product, technical and engineering functions including but not limited to: pre/post sales support, research, design and development.
Principal Responsibilities- Proactively develops and implements the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers; develop knowledge to uncover, understand, compare, and contrast the solutions (pre-component selection). Provide valuable participation in supplier/customer design review.
- Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle.
- Identify and develop relationships with all key technical decision makers and influencers in each account.
- Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges.
- Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth.
- Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales.
- Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success.
- Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers.
- Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors.
- Research major industry players to be able to communicate to internal and external customers industry trends and directions.
- A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs.
- Attend internal and external technical training to complete and maintain certification as necessary.
- Other duties as assigned.
- Bachelor’s degree in Electrical/Electronic Engineering, Control Engineering, Power Electronics or a related field
- 5+ years of experience in automotive microcontroller application development
- Preferred experience in design and develop wireless charging system for automotive applications
- Knowledge ofautomotive communication interfaces and protocols (e.g. CAN, SPI, LIN, Ethernet)
- Knowledge of EMC/EMI testing and standards. Strong problem-solving skills
- Fluent in both verbal and written English
- Good negotiation skills/Interpersonal skill/Result-oriented/Self-motivated/Good personality and teamwork oriented
- Experience with automotive wireless charging (WPC) is preferred
- Minimum experience required is typically 5+ years with bachelor's or equivalent. It's possible for a career salesperson to plateau for many years at this level.
- Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
#J-18808-LjbffrField application engineer iv
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Field application engineer for electrification and smart connectivity
Posted 5 days ago
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Overview
The Applications Engineer will interface directly with customers and work as part of a team that includes other Applications Engineers and Account Managers. The role collaborates with Sensata’s global engineering, sales, and cross-functional disciplines.
Responsibilities- Utilizes advanced knowledge of engineering principles & practices in the design, development, analysis and release of products throughout the product life cycle
- Presents in regular meetings with customers to emphasize technical problem solving and supports existing customers on new product development projects under development
- Communicates business and technical information between the customer and Sensata
- Develops and maintains an in-depth technical understanding of Sensata’s products and competitor product offerings
- Leads design review sessions, both customer and internal, including drawing and specification reviews with customers
- Leads failure analysis examinations and prepares failure analysis reports of findings
- Ensures projects meet customer requirements and quality standards
- Performs engineering analyses, reviews product specifications, and utilizes computer aided engineering applications to apply conditions, replicate performance, and evaluate manufacturability of products
- Helps develop and refine standard product configurations that capitalize on the company’s strengths and products
- Provides onsite technical assistance to the sales team at industry trade shows and customer demonstrations
- Negotiates technical specifications
- Responds to requests for proposals and assists in the preparation of quotations for standard and custom products
- Establishes and maintains customer engineering relations
- A university degree required (i.e. Bachelor’s degree) or equivalent relevant work experience
- Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
- Strong communication skills; oral, written and presentation
- Strong organization, planning and time management skills to achieve results
- Strong personal and professional ethical values and integrity
- Holds self-accountable to achieving goals and standards
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
- Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Smarter Together
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together
NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
Privacy statements can be viewed here: Sensata Recruitment Privacy Statement; Sensata Recruitment Privacy Statement for China
#J-18808-LjbffrField application engineer for electrification and smart connectivity
Posted today
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Customer Support
Posted 2 days ago
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Overview
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer's needs are met.
To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers' exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
To keep exceeding our customers' varied needs, our Heidelberg store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
Responsibilities- Provide in-store exceptional customer service.
- Create new customer connections while strengthening existing partnerships to better understand each customer's requirements.
- Utilise your product knowledge to suggest solutions that meet and surpass customer's needs.
- Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
- Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
- Carry out all required tasks efficiently, maintaining accuracy with urgency.
- Follow up, follow through and fulfil your commitments, always.
In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
#J-18808-LjbffrCustomer Support
Posted 3 days ago
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Job Description
Overview
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer's needs are met.
To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers' exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
To keep exceeding our customers' varied needs, our Montana store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
Responsibilities- Provide in-store exceptional customer service.
- Create new customer connections while strengthening existing partnerships to better understand each customer's requirements.
- Utilise your product knowledge to suggest solutions that meet and surpass customer's needs.
- Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
- Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
- Carry out all required tasks efficiently, maintaining accuracy with urgency.
- Follow up, follow through and fulfil your commitments, always.
In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
#J-18808-LjbffrCustomer Support
Posted today
Job Viewed
Job Description
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer's needs are met.
To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers' exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
To keep exceeding our customers' varied needs, our Kimberley store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
The individual best suited to this role will be required to:
- Provide in-store exceptional customer service.
- Create new customer connections while strengthening existing partnerships to better understand each customer's requirements.
- Utilise your product knowledge to suggest solutions that meet and surpass customer's needs.
- Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
- Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
- Carry out all required tasks efficiently, maintaining accuracy with urgency.
- Follow up, follow through and fulfil your commitments, always.
In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
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Customer Support
Posted today
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Cape Town, South Africa
Working Pattern:
Welcome to Virgin Bet, where innovation meets excitement in the heart of Cape Town As a proud member of the LiveScore Group, Virgin Bet is on an exhilarating journey to redefine the world of online betting. With our new office opening in Cape Town, we're excited to expand our vibrant team and bring our exceptional services to new heights.
Virgin Bet thrives on providing an unparalleled betting experience that combines cutting-edge technology with a passion for sports. Our culture is built on collaboration, creativity, and diversity, fostering an environment where every employee can make their mark while enjoying the thrill of the game. Join us as we embrace the dynamic spirit of Cape Town and contribute to a brand that pushes boundaries and champions innovation.
If you're ready to embark on an adventure with us, we can't wait to meet you and see how you can help us shape the future of Virgin Bet
The Role
As a CS/PPT Team Lead, you will be responsible for leading and developing a team to deliver excellent customer service while ensuring compliance with critical, high-risk operational procedures related to safer gambling. You will get the best out of people, understand team dynamics, and enhance your team's knowledge of the business to protect both our customers and the company. This role is pivotal in driving our commitment to customer satisfaction and responsible gaming.
Key Responsibilities
- Take ownership and responsibility for leading excellent service and the delivery of department KPIs.
- Ensure the effective delivery of player protection processes and compliance with internal Responsible Gambling and National Gambling Board policies and procedures.
- Develop your team to understand the importance of both customer service and meeting KPIs.
- Analyse and resolve deficiencies, identifying trends and recommending continuous improvements to the service offered to our players.
- Lead by example and take accountability for all aspects of people management, including personal development and absence management.
- Foster an atmosphere of trust and open dialogue, providing support and coaching to your team.
- Build strong relationships and work collaboratively with key stakeholders.
- Handle multiple tasks concurrently, supporting the implementation of new services, products, and initiatives.
- Advise the team of trends in player's behaviours and other demographic information to enhance their understanding of impact.
- Be creative in recruitment to find the right people for the business and the team.
Key Skills and Experience
- Experience in managing, leading, and developing a successful team.
- Good IT skills, including experience using CRM systems.
- Knowledge and understanding of the competitive landscape, including experience with online gambling and responsible gaming regulations.
- Ability to drive a team forward in terms of goals and cultural change.
- Provide feedback, mentoring, and coaching, as well as reward and recognition.
- Good interpersonal skills and the ability to build rapport at all levels with stakeholders and players.
- Demonstrates sound and well-reasoned judgement when applying decision-making.
- Able to manage competing priorities whilst ensuring performance targets are met.
- A desire for continuous improvement of processes, reporting, and the tools we use.
- Excellent organisational, planning, and time management skills.
What can we offer?
- Discretionary Company Performance bonus
- Discovery Medical Aid
- Thursday drinks in the office and regular socials
Customer Support
Posted today
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OysterLink is the newest and fastest growing restaurant & hospitality job site.
- Launched in early 2024, the site generates over 340,000 monthly viewers organically
- Our goal is to generate millions of monthly visitors organically within two-year time
We are seeking a forward-facing
Customer Support & Operations Specialist
with excellent English communication and organizational skills to:
Client & Applicant Communication
Platform Management & Issue Resolution
Feedback & Continuous Improvement
Required Skills:
- Native English speaking skills and excellent grammar and communication skills
- Attention to detail and ability to learn platform features
- Strong customer service focus, ability to troubleshoot issues and come up with solutions
- Ability to multitask and manage time effectively
- Experience in ticket management & documenting feedback
- Able to work between 7 a.m. to 4 p.m. EST as we target a US demographic
Goals:
- Keep client response time during work hours under 1 hour, issue resolution time under 2 hours
- Ensure client feedback (bugs or improvements) documented, logged, and plan resolutions for all client feedback (bugs or improvements) on the day it arrives
Responsibilities:
- Client & Applicant Communication
- Provide prompt support for inquiries, respond to questions, and offer guidance
Communicate effectively with companies and job seekers
Platform Management & Issue Resolution
- Troubleshoot feature issues, monitor bug/support requests
Refresh and reorder featured job listings on our site and LinkedIn
Feedback & Continuous Improvement
Track and share client/applicant feedback with internal teams to enhance platform features
Prior to platform launch (on the current site)
- Manage incoming "Post a Job" submissions
- Gather missing information and confirm postings with clients
- Collect and review CVs
The ideal candidate must be a
proactive
and
independent thinker
who can take ownership of the tasks at hand and ensure timely & quality output through collaboration with other team members.
OysterLink
offers competitive salaries
,
yearly growth opportunities
AND company shares
for all team members.
This is for a
full-time, remote-work-at-home position
. We
are seeking team members that can work up until 4 p.m. EST.
OysterLink is seeking to make IMMEDIATE hires.
What we offer at OysterLink:
- A work culture focused on mutual success and continuous growth
- Competitive pay and scheduled yearly raises
- Shares in the company – share in profit upon company sale
- Challenging projects and opportunity to work with great team members
- Job stability
in case of illness, Covid changes, and personal problems - Work-from-home opportunity
- 4 weeks paid time off
Recruitment steps:
- Apply via LinkedIn
- Receive a short questionnaire
- Send back answers + CV
- Have an interview with our Recruiter
- Complete a test
- Have an interview with Hiring Manager
- Get feedback
Customer Support
Posted today
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The Customer Support is responsible for the champion of owner’s relationship with the assigned portfolio.
Responsible for assisting daily administrative tasks by providing constant updates to Account Executives on both daily and urgent tasks. Coordinating with different departments including Design, Maintenance, Finance, listing and guest experience team to provide updated information and follow-ups.
Key Responsibilities:
● Be an owner advocate.
● Building relationships with property owners, through active communications regarding their investment performance, regulatory, policy, and operational changes.
● Ensure all communications related to assigned portfolio/market is responded within a timely fashion
o Phone calls: Answer within 3 phone rings or 2 minutes for any missed calls during business hours.
o Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or 12 hours outside of working hours.
o Internal communications: actively monitoring Slack & Internal Emails to respond within
▪ 2 minutes for urgent items
▪ 30 minutes for non-urgent items
▪ During the first 1 hour of the next scheduled shift for non-urgent items communicated outside office hours.
● Coordinate and follow-up on various day-to-day tasks including owner stays, quotes approvals, onboarding, and P&L reports.
● Proficient on various project management and online tools (eg. Clickup, Google Workspace, Breezeway etc.) and maintain client database (CRM) to ensure all information is correct and up to date.
● Collaborate with other departments to address owner requests and achieve the highest level of satisfaction.
● Cultivate trust and personal connections with owners to further understand their needs and identify opportunities.
● Manage and develop performance of direct reports.
● Actively communicate with internal team members and cultivate resources to support owner success.
● Respond to communications from current and prospective clients to develop strong, personal rapport and resolve concerns.
● Manage client-related tasks in our project management tool, ensuring timely progress and prioritization of pending tasks.
● Stay aware of company goals and strategies to ensure projects align with business priorities.
● Provide creative insights and solutions to address client/organizational challenges.
● Perform additional duties as assigned.
OH&S:
● Actively participate and contribute with the improvement of company procedures and processes.
● Follow all procedures and guidelines and applicable law and regulations.
● Promote a professional and cooperative working environment, based on mutual respect and trust.
● Promote safe behaviour in the workplace.