33 Fast Food Chains jobs in South Africa

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Overview

At I&J, part of AVI, we combine close to 115 years of excellence with a forward-thinking approach to the fishing industry. As a leader in premium seafood, including Cape Hake and farmed Cape Abalone, we are committed to sustainability, innovation, and empowering local communities. Our latest innovation, Air-Fri’kn Amazing, brings bold flavours and crispy perfection to your air fryer, showcasing our passion for quality and customer-centric excellence.

Why Join I&J?

• Industry Leader : Work with a renowned brand known for premium Cape Hake and farmed Abalone.
• Sustainability Focused : Contribute to responsible fishing practices with MSC accreditation.
• Community Impact : Be part of a company that empowers and invests in local communities.

An exciting opportunity exists for a National Sales Manager Food Service and Wholesale at I&J . As the successful incumbent you will lead, manage, and grow the Food Service and Wholesale channel across South Africa and selected African markets. The role is accountable for developing and executing strategic sales plans, managing a team of Key Account Managers, and ensuring customer partnerships, stock and pricing optimisation, and compliance across domestic and export markets. The position ensures profitable growth, long-term sustainability, and operational excellence in line with I&J’s commercial objectives.

Reporting Structure:

• Reports to : Head of Sales
• Direct reports : 3

Key Areas of Impact:

Strategic Channel Leadership

• Develop and implement the National Food Service & Wholesale strategy aligned to I&J’s domestic sales objectives.
• Lead and manage Key Account Managers (KAMs) across customer groups, ensuring clear targets and strategic alignment.
• Drive customer segmentation, strategic planning, and execution to expand channel presence and share.
• Provide leadership in negotiations of trading terms and strategic partnerships with major wholesalers and food service groups

Sales and Profitability Delivery

• Own the channel Profit and Loss (P&L), ensuring achievement of revenue, volume, margin, and profitability targets.
• Monitor and manage pricing, deals, and Key Value Items (KVI) lines to maximise profitability.
• Ensure accurate stock allocation, forecasting, and pipeline management, working with cross-functional teams to meet demand and minimise risk.
• Oversee trade debtor performance, ensuring timely collections and adherence to credit policies. Coordinate sales demand forecasts for production planning to ensure optimal stock availability across customers and various regional depots.

Customer and Category Development

• Build strong customer relationships across wholesalers, food service groups and export partners.
• Lead category growth initiatives, leveraging customer insights to shape assortment, pack formats, and pricing strategies.
• Support and guide KAM’s in customer visits, joint business planning and promotional execution.
• Ensure long-term planning and short-term action plans are effectively delivered against financial and strategic goals.

Supply Chain, Exports and Execution Excellence

• Collaborate with supply chain teams to ensure service excellence, OTIF delivery and efficient DC-to-DC flows.
• Oversee export operations, including compliance with documentation - health certificates, seals, customs requirements, cross-border logistics, and minimum order volumes.
• Anticipate and mitigate risks in export planning, ensuring customer service and monthly sales objectives are achieved.
• Streamline processes with internal departments to improve efficiency and responsiveness.

Leadership and Development

• Recruit, coach, train, and develop the Key Account Managers and support, driving high performance and accountability.
• Conduct regular performance reviews, set KPIs, and provide ongoing feedback.
• Foster a collaborative team culture, ensuring alignment between individual objectives and business goals.
• Build succession capability and develop future leadership within the Food Service sales team.

What It Takes to Succeed

Experience that set you up for success:

• 5 years’ FMCG sales experience, including experience Key Account or Channel Management
• Proven experience in Food Service and Wholesale channels
• Exposure to export operations and cross-border logistics

Qualifications & Certifications that will contribute to your success:

• Grade 12 / Matric
• Bachelor’s Degree or National Diploma in Commerce, Sales, or Business Management

Additional Requirements:

• Strong in numerical analysis and problem solving
• Business Administration and Customer Relationship Management experience
• Sales Planning and Forecasting
• Strong communication skills
• Own reliable vehicle

Take the Next Step with I&J

Join us to shape the future of South African seafood while making a meaningful impact on communities and the environment and be part of a team committed to excellence and making a positive impact.

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Overview At I&J, part of AVI, we combine close to 115 years of excellence with a forward-thinking approach to the fishing industry. As a leader in premium seafood, including Cape Hake and farmed Cape Abalone, we are committed to sustainability, innovation, and empowering local communities. Our latest innovation, Air-Fri’kn Amazing, brings bold flavours and crispy perfection to your air fryer, showcasing our passion for quality and customer-centric excellence. Why Join I&J? Industry Leader : Work with a renowned brand known for premium Cape Hake and farmed Abalone. Sustainability Focused : Contribute to responsible fishing practices with MSC accreditation. Community Impact : Be part of a company that empowers and invests in local communities. An exciting opportunity exists for a National Sales Manager Food Service and Wholesale at I&J . As the successful incumbent you will lead, manage, and grow the Food Service and Wholesale channel across South Africa and selected African markets. The role is accountable for developing and executing strategic sales plans, managing a team of Key

Overview At I&J, part of AVI, we combine close to 115 years of excellence with a forward-thinking approach to the fishing industry. As a leader in premium seafood, including Cape Hake and farmed Cape Abalone, we are committed to sustainability, innovation, and empowering local communities. Our latest innovation, Air-Fri’kn Amazing, brings bold flavours and crispy perfection to your air fryer, showcasing our passion for quality and customer-centric excellence. Why Join I&J? Industry Leader : Work with a renowned brand known for premium Cape Hake and farmed Abalone. Sustainability Focused : Contribute to responsible fishing practices with MSC accreditation. Community Impact : Be part of a company that empowers and invests in local communities. An exciting opportunity exists for a National Sales Manager Food Service and Wholesale at I&J . As the successful incumbent you will lead, manage, and grow the Food Service and Wholesale channel across South Africa and selected African markets. The role is accountable for developing and executing strategic sales plans, managing a team of Key

Main Purpose Of The Position

Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so.

Key Responsibilities

Assist Management in the achievement of CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service) standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations.

Manage shifts in accordance with Company policies and procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.

Allocate responsibilities to each employee on shift and monitor performance accordingly

Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required

Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.

Report to the RGM/RM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.

Assist the RGM/RM to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential.

Support and demonstrate all company culture initiatives & principles acting as a role model and providing leadership as necessary.

Drive culture in the restaurant by fostering and building engagement by adopting all Culture initiatives

Skills & Competencies

Language

Excellent command of the English language

Strong communication skills

Numerical

Strong numeracy skills

Basic understanding of financial information

Computer literacy

Intermediate MS Office skills (Teams, Excel, Word)

Cognitive Competencies

Guest Orientation

Capacity to focus and achieve standards of service, which comply with the highest expectations of clients.

Coaching

Capacity to develop followers by providing them with clear and simple instructions, demonstrations and explanations and systematically exposing them to planned but increasingly challenging tasks

Delegate and follow-up

The capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

Excellence orientation

Capacity to focus on and achieve standards of service which comply with the highest expectations of clients

Listening and feedback

To listen and understand what has been heard clearly and objectively, provide positive helpful and productive feedback to the team

Accountability and dependability

The ability and capacity to take responsibility for own actions, others can rely on you, loyal and steadfast

People Development

Capacity to appreciate people’s development needs

Planning and organising

The capacity to arrange the availability and allocation of resources the utilisation of control systems as well as the delegation and coo-ordination of tasks and duties of individuals and groups.

To plan, prioritise and systemise the action in line with required resources.

Delegate and follow-up

The capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

People

Demonstrates 'BELIEF IN PEOPLE' by treating each person on their team fairly and with respect

Recognise Team members frequently using CHAMPS and encourages them to recognize each other.

Coach and support Team Members and train them to do their jobs well.

Assist RGM/RM to use Team Member feedback, such as Voice of Champions, to improve restaurant performance.

Demonstrates 'TEAMWORK' by helping Team Members with their work, cross training them, effectively resolving their concerns.

Help RGM/RM to hire, develop and promote Team members

Assist to administer progressive discipline as needed, ensures compliance with all statutory regulations and in-house Company policies and procedures.

Encourage positive team work as per all Brand culture initiatives & principles

Assist RGM to ensure that all staff receive a comprehensive induction

Ensure that all restaurant staff is fully trained on all safety aspects

Ensure that the staff are effectively rostered to position as per the labour schedules

Assist Management and Restaurant Manager (RM) to ensure that all new staff receive a comprehensive induction and that all staff are correctly trained to perform those tasks assigned to them.

Assist Management and Assistant Restaurant Manager (ARM) to prepare the weekly labour schedule to ensure that all shifts are properly staffed and ensure that labour costs are in line with budget.

Customer

Drives CUSTOMER MANIA by role modelling and teaching Team Members to compliance standards.

Continuously advise and coach Team Members from delivering CUSTOMER MANIA

Demonstrates leadership by handling customer concerns on the spot using and by helping Team Members resolve customer concerns.

Complete all Compliance evaluations and implement actions to ensure resolution of issues and drive consistent improvement.

Demonstrates a sense of urgency that ensures customer satisfaction

Achieve required Compliance standards by ensuring that Team members are focused on exceeding customer expectations for CHAMPS (cleanliness, hospitality, accuracy, maintenance, product and speed of service)

Handle customer complaints effectively with the intention to ensure returned business and further exceeding customer expectations

Ensures that the correct volume of product is prepared to meet the level of business and that the the product projection tools are accurately maintained

Ensures that the correct level of supplies is ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported to the RGM/RM

Ensures that the Store Compliance check-up is completed during each shift, with corrective action taken as necessary.

Handles customer complaints correctly and reports all serious complaints to the Restaurant General Manager.

Profits & Sales

Assist RGM/RM to effectively communicate profitability goals and BSC (balance score card) results to Team Members

Ensure that the cash handling and restaurant banking procedures are adhered to and cash register and equipment are maintained properly.

Ensure that all restaurant resources such as labour, products, supplies and equipment are at correct levels to minimise additional costs to meet varying volumes of business

Maximise restaurant profit performance by monitoring cost of sales, labor costs, controllable expenses to ensure that they are in line with targets set

Report deviations regarding costs and expenses and devise an action plan to rectify

Ensure that the correct levels of supplies are ordered, deliveries are checked and stock levels are monitored.

Ensure that food, labour and semi-variable standards are adhered to each shift

Communicate restaurant sales targets to Team Members to achieve sales budgets

Identify barriers and opportunities to enhance sales and coach and support Team Members to achieve goals set for the shift

Continuously inform Team Members regarding relevant marketing initiatives and product promotions.

Help RGM/RM to forecasts restaurant needs and determines scheduling / labour needs.

Ensure that Team Members suggestive sell and up sell

Ensure that Team Members adhere to and execute Local Store Marketing (LSM) initiatives.

Attributes

Strong literacy skills

High personal standards

Position requires working over weekends and during festive season

Strong commercial skills & business acumen

Strong coaching skills that can achieve results through the team in a collaborative fashion

Proven analytical ability

Strong organisational skills

Team player

Excellent planning and time management

Sense of urgency

Resilience

Flexibility

Commitment

Minimum Requirements

The ideal candidate will have the following background and competencies:

Min Qualification Required

Grade 12 or equivalent qualification

Basic Requirements

Supervisory level experience - minimum of 2 years; fast food industry will be an advantage

Must be able to work shifts, public holidays and weekends due to the nature of the industry

Reliable, honest and hardworking and MUST have contactable references

Valid South African ID

Clear criminal record

Must be contactable 24/7 by means of a reliable cell phone

No criminal record

Important Notes

• This job profile is subject to change and/or be altered to be in line with the requirements of the position that may vary from time to time and the employee will be duly informed of such amendments and/or changes and/or alterations made.
• The employee may be required to perform duties from time to time that is not specified in the job profile, depending of the nature of work and requirements by the company.
• The job profile is linked to individual performance reviews and/or appraisals, competency assessments and development plans.

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Overview

SUMMARY : Quick Service Restaurant Manager - Wonderpark Pretoria

Position info

POSITION INFO :

A new quick-service restaurant in Wonderpark Pretoria is looking for a store manager. Ideal candidates should possess over five years of experience in fast food or quick service restaurant management. Strong general management skills are essential, along with the ability to oversee the complete store. We are looking for someone experienced with Mr D and Uber Eats platforms. The successful candidate will be a team player capable of working under pressure and managing multiple tasks simultaneously. Excellent customer relations, staff management, training abilities, and complaint resolution skills are required. Additional responsibilities will include inventory management and overseeing opening and closing procedures. Salary 9 – 15 K. Send a cv to

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Main purpose of the Restaurant General Manager (RGM) position: Manage a quick service restaurant in accordance with the company policies and procedures through team management to ensure operational excellence.

Key Performance Areas:

1. Achieve set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service (CHAMPS).
2. Manage Restaurant shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency, and profitability.
3. Forecast and schedule labour.
4. Implementation of controls and procedures to protect the safety and security of employees, customers, property, and company funds.
5. Manage stock and cost controls and maximise sales and profitability.
6. Achieve Business Scorecard Targets and manage local store marketing activities.
7. Employee Recruitment, Training and Development.
8. Living and leading with heart as a manager.

Job Requirements:

1. Prior managerial experience in the Hospitality and/or the Quick Service Restaurant (QSR) Industry.
2. Minimum 3-5 years.
3. Proficiency in English, Numeracy and Computer Literacy (MS Office skills: Teams, Excel, Word).
4. Grade 12 (NQF Level 4).
5. An added tertiary qualification will be an advantage.
6. A passion for product quality and the customer service experience, pride in the KFC Brand!
7. It will be advantageous if you are based in: Cape Town / Western Cape Areas.

Only suitable candidates will be contacted for an interview.

Important Notes: This job profile is subject to change and/or be altered to be in line with the requirements of the position that may vary from time to time and the employee will be duly informed of such amendments and/or changes and/or alterations made. The employee may be required to perform duties from time to time that are not specified in the job profile, depending on the nature of work and requirements by the company. We as a company are committed to Diversity, Equity, Inclusion and Belonging and will make an appointment in line with these points.

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