13 Factory Helper jobs in South Africa

We are seeking a dedicated and detail-oriented Aftersales and Repairs Manager to join our team in Pretoria East. The ideal candidate will have experience in the Trailer Industry.

• Diagnose problems, prepare estimates for repairs and check if still in warranty.
• Liaise with customers in case of warranty issues.
• Offer customers a pre-assessment visit to confirm challenging problems.
• Follow up on parts orders and promptly inform customers of any delays.
• Create Repair Quotations and orders.
• Arrange booking reminders.
• Maintain accurate customer information.
• Monitor outstanding parts ordered and unpaid invoices.
• Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workplace.
• Coordinate Spare Parts activity to ensure parts availability for service exchange and warranty parts procedures.
• Manage the workshop facilities and HSE together with Safety Officer.
• Create working time schedules for work shifts based on Repairs Schedules.
• Attend to Daily and Weekly Workshop reporting to Directors regarding WIP, Efficiency, Productivity, Debtors and Creditors.
• Process complaints and handle major or complicated complaints.
• Participate in meetings with Key customers when required.
• Market and communicate service solutions to existing and potential customers.
• Enable a team-based approach ensuring open and effective communication within the workshop to achieve common business objectives.
• Monitor the workshop’s pricing and discounts to ensure they meet the established level.
• Feedback and focus on workshop results – Develop the workshop business by following up budget, results, operational targets and taking measures to achieve set targets.
• Manage and analyse the workshop’s running costs and expenditure budget.
• Regularly follow up service business and financial results.
• Set, monitor, maintain and follow up KPIs as per Company procedures.
• Work with and handle applicable licenses for the workshop operations, monitor possible developments.
• Analyse current standards to identify and present opportunities for improvement of the workshop.
• Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals.
• Oversee all Internal, Warrant, and on-site workshop and Staff.

• Communicate effectively with employees, management, and external parties.
• Contribute to a positive and transparent work environment.

• Grade 12.
• A minimum of 5 years’ experience in service/parts departments of the automobile or trailer industries.
• Code 08 Drivers License.
• Knowledge of stock control systems would be an advantage.
• Time Management skills to meet required deadlines (essential).
• Reputation for building strong relationships.
• Team orientation.
• Problem-solving mindset and ability to multitask in a fast-paced environment.
• Sound trailer technical and product knowledge.
• In-depth knowledge of sound customer satisfaction processes.
• Cost analysis.
• Preparing of Quotations.
• Understanding of Basic Business operations and principles.
• Trailer technical and product knowledge would be an advantage.

Market Related

If you are a proactive and knowledgeable Aftersales and Repairs Manager with experience in a manufacturing and production setting, particularly with Manufacturing experience, we encourage you to apply for this role. Join our team in Pretoria East and contribute to the efficient operations in our dynamic environment. Send your CV to

Job Title: Production Coordinator - Manufacturing Factory - Pretoria

Summary:

The Production Coordinator is a pivotal role responsible for the end-to-end management of manufacturing workflows, from order inception to final completion and store return. This position ensures operational excellence by maintaining precise job documentation, orchestrating production schedules, monitoring real-time progress, and delivering clear, consistent communication on job statuses. A key function of this role involves active participation in the implementation, optimization, and ongoing management of the company'''s Enterprise Resource Planning (ERP) system to enhance manufacturing efficiency.

Requirements:

- In-depth understanding of end-to-end manufacturing processes.
- Proven knowledge of production planning, scheduling, and inventory management principles.
- Experience with ERP systems and digital production management tools.
- Familiarity with industry-specific documentation, quality standards, and regulatory compliance.
- Strong awareness of health and safety protocols in a manufacturing environment.
- Exceptional organisational, planning, and prioritisation abilities.
- Meticulous attention to detail with superior documentation skills.
- Advanced interpersonal and communication skills for effective collaboration across teams.
- Proficient in production tracking, data entry, and generating performance reports.
- Strong analytical and problem-solving skills.
- High degree of personal integrity, candour, and ethical judgement.
- Proactive, forward-thinking, and results-oriented mindset.
- Highly self-disciplined, adaptable, and capable of managing multiple priorities in a fast-paced environment.
- Collaborative team player with a constructive and inspiring attitude.
- Solution-focused with a commitment to continuous improvement.

Responsibilities:

- Receive and validate production orders.
- Generate and issue comprehensive job cards.
- Verify and attach all relevant technical drawings and supporting documents.
- Ensure all documentation is accurate, complete, and fully compliant with company work instructions and quality standards.
- Develop and maintain detailed production schedules to meet on-time delivery targets.
- Coordinate the timely issuance of correct materials and resources for each job.
- Liaise with cross-functional departments (e.g., Procurement, Factory, Stores) to ensure a seamless and efficient workflow.
- Monitor and track the progress of all manufacturing jobs through every stage of production.
- Maintain real-time status updates within the ERP system.
- Act as the primary point of contact for all internal stakeholders regarding job progress, providing timely and accurate updates.
- Proactively follow up to ensure production timelines are adhered to.
- Uphold stringent quality standards for all manufacturing documentation and processes.
- Collaborate with the Quality Assurance team to promptly identify, document, and resolve any production or non-conformance issues.
- Ensure all activities comply with relevant health, safety, and regulatory requirements.
- Play an active role in the configuration, testing, and implementation of the factory'''s ERP system.
- Maintain the integrity and accuracy of all production-related data within the ERP system.
- Create and manage digital job cards and production steps for manufactured items.

- Escalate out-of-control situations, non-conforming processes, and defective materials to management.
- Halt a production process in the event of a critical non-conformance or safety issue, pending management approval.
- Reports to: Factory Manager and Production Manager
- Key Inputs: Customer and internal production orders, technical drawings, specifications, and bill of materials (BOM), company work instructions and standard operating procedures (SOPs).

Remuneration:

Production Manager (manufacturing / Automotive) KZN

Key Responsibilities:

• Develop and manage production schedules to ensure cost-effective output
• Optimize production processes for quality, efficiency, and speed
• Allocate and order human and material resources within budget
• Monitor and maintain equipment and mechanical yield (OEE)
• Oversee daily production, product standards, and quality control
• Ensure health, safety, and company policy compliance
• Collaborate with maintenance on repairs and defect prevention
• Supervise, motivate, and review team performance
• Maintain customer lead times, stock levels, and consumables

Qualifications:

• Matric / Grade 12 required
• Technical/Engineering qualification preferred
• Relevant experience in manufacturing considered

Experience & Skills:

• 10+ years in Production Management
• Industrial relations and strong people management
• MS Office proficiency
• Knowledge of Lean, TPM, or TQM manufacturing methods
• Leadership, process control, problem-solving, and organization skills
• OHS Act knowledge, financial and stock management helpful

Competencies:

• Strong communication
• Adherence to values, governance, and change management

Location: Atlantis, Western Cape

Salary: R700 000 – R800 000 Per Annum Negotiable based on Qualification and relevant years of experience

Our client, a highly reputable Global Automotive Manufacturing concern, is currently in search of a strong and assertive Production Manager to lead and join their dynamic team.

RESPONSIBILITIES:

• Disciplinary leadership of the production unit
• Leading the Production team
• Assure and ensure appropriate assets (manpower, equipment, infrastructure, and materials) of the production unit are available and deployed to deliver the required and agreed operational performance.
• Lead, manage, coach, mentor and develop production unit leadership with passion to ensure that a diverse result-orientated organization is in place and is cascaded throughout the production unit by empowerment, clear accountability and compliance.
• Drive the organization in achieving operational performance / budget unit targets of safety, quality and customer delivery performance.
• Drives and fosters an environment of continuous improvement, ensures that there is long term vision (plant level) for the production unit.
• Ensure that customers internally and externally, product lines and other functions are fully understood and that reliable relationships are established and maintained to the mutual benefit of all stakeholders.
• Drives the new product launches.
• Create EHS environment and sustainability within the production unit.
• Familiarity and knowledge of automotive processes.

QUALIFICATION, SKILLS & EXPERIENCE REQUIRED:

• Relevant Production / Engineering / Finance or Related Degree or Diploma is essential.
• 5+ years solid working experience in Operations and relevant experience within the automotive/component manufacturing/engineering industry is required.
• 2+ years leadership experience of a large production team with exposure gained in a unionised environment and high volume shift patterns with focus on safety, quality and performance.
• Experience in Lean management, Lean Manufacturing and Continuous Improvement.
• SAP experience will be highly advantageous.
• Proficiency on MS Office (i.e. MS Excel and MS Word).
• Transformation competence and organizational development skills.
• Must have coaching and mentoring skills.
• Business / Finance Management skills.
• In-depth knowledge in Safety and Quality.
• Delivery and Production experience.
• Understanding of South African Labour Laws and industrial relation matters.