65 Facilities Operations jobs in South Africa

ROLE PURPOSE

To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers and to take responsibility for the full Facilities at Metrofile Bloemfontein. Ensures that the organisation has the most suitable working environment for its employees and their activities.

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

Process Management – Storage, Vault, IP & Distribution

• Ensures operational throughput as per SLA agreement specific to box storage and vault storage.
• Evaluates operational workflows and procedures to improve job processes on an ongoing basis.
• Ensures fast and effective retrieval of documents for delivery to clients as required.
• Ensures accurate and timeous location of files and boxes.
• Manage and resolve exceptions daily.
• Ensures optimisation of resources with respect to current workloads.
• Ensures maintenance and optimal usage of fleet vehicles and recommends additions or replacement of vehicles.
• Monitors and ensures that all vehicles conform to corporate identity guidelines.
• Manages and ensures fast and effective collection and delivery of clients’ documents and records.
• Ensures strict adherence to the corporate dress code.
• Responsible for the planning of the day to day operations.
• Reports on operational productivity to the General Manager on a daily, weekly and monthly basis.

Process Management – Facility and Grounds

• Control and maintenance of facility, equipment, and grounds
• Manage and maintain relationships and compliance with contractors.
• Ensure health and safety requirements are met across all facilities.
• Ensure that Safecyte is updated as required.
• Provide appropriate reports as defined.
• Responsible and available for call out in emergencies.
• Responsible and available for daily lock down and access to staff for shift and weekend work
• Attend to weekly non-compliance reports and outstanding work.
• Prepare for and attend to yearly risk audits & action the results from those audits.

People Management

• Ensures that staff is trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increase productivity.

SUPERVISORY RESPONSIBILITIES

• Has overall responsibility for a staff complement of 10-15

MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At least 5 years’ experience within a Supply Chain Management / Logistics / Warehouse Management / Operations and Facilities environment. Bachelor’s Degree preferred.
• Demonstrate good written, oral and listening skills.
• Improve processes, methods and systems.
• Demonstrated a high level of dependability in all aspects of the job.
• Participates as an active and contributing member of a team.
• Customer focus.
• IR experience.
• Ability to multi-task and process.
• Must be computer literature.
• Professional appearance and presentation required.
• Ability to work beyond regular work hours when required.
• Valid driver’s license.
• Own vehicle.

ROLE PURPOSE

To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers and to take responsibility for the full Facilities at Metrofile Bloemfontein. Ensures that the organisation has the most suitable working environment for its employees and their activities.

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

Process Management – Storage, Vault, IP & Distribution

• Ensures operational throughput as per SLA agreement specific to box storage and vault storage.
• Evaluates operational workflows and procedures to improve job processes on an ongoing basis.
• Ensures fast and effective retrieval of documents for delivery to clients as required.
• Ensures accurate and timeous location of files and boxes.
• Manage and resolve exceptions daily.
• Ensures optimisation of resources with respect to current workloads.
• Ensures maintenance and optimal usage of fleet vehicles and recommends additions or replacement of vehicles.
• Monitors and ensures that all vehicles conform to corporate identity guidelines.
• Manages and ensures fast and effective collection and delivery of clients' documents and records.
• Ensures strict adherence to the corporate dress code.
• Responsible for the planning of the day to day operations.
• Reports on operational productivity to the General Manager on a daily, weekly and monthly basis.

Process Management – Facility and Grounds

• Control and maintenance of facility, equipment, and grounds
• Manage and maintain relationships and compliance with contractors.
• Ensure health and safety requirements are met across all facilities.
• Ensure that Safecyte is updated as required.
• Provide appropriate reports as defined.
• Responsible and available for call out in emergencies.
• Responsible and available for daily lock down and access to staff for shift and weekend work
• Attend to weekly non-compliance reports and outstanding work.
• Prepare for and attend to yearly risk audits & action the results from those audits.

People Management

• Ensures that staff is trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increase productivity.

SUPERVISORY RESPONSIBILITIES

• Has overall responsibility for a staff complement of 10-15

MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At least 5 years' experience within a Supply Chain Management / Logistics / Warehouse Management / Operations and Facilities environment. Bachelor's Degree preferred.
• Demonstrate good written, oral and listening skills.
• Improve processes, methods and systems.
• Demonstrated a high level of dependability in all aspects of the job.
• Participates as an active and contributing member of a team.
• Customer focus.
• IR experience.
• Ability to multi-task and process.
• Must be computer literature.
• Professional appearance and presentation required.
• Ability to work beyond regular work hours when required.
• Valid driver's license.
• Own vehicle.

Overview

Position Title: Junior Facilities Manager
Department: Facilities / Operations
Reports To: Operations Manager
Location: Klerksdorp
Employment Type: Fixed term contract

The Junior Facilities Manager supports the smooth and efficient operation of all facilities and building services. This role assists in ensuring that the workplace environment is safe, compliant, and conducive to productivity. The position involves day-to-day oversight of maintenance activities, vendor coordination, space management, and support for health, safety, and sustainability initiatives.

• Assist in managing the daily operation of building services, including maintenance, cleaning, and waste management.
• Support the Operations manager in monitoring service contracts and ensuring performance standards are met.
• Perform small-scale repair works and liaise with contractors for maintenance issues.
• Support compliance with health and safety regulations and company policies.
• Help coordinate risk assessments, safety inspections, and emergency procedures.
• Maintain up-to-date facilities documentation, permits, and compliance records.
• Assist with space planning, office moves, and furniture installations.
• Maintain accurate records of assets and equipment.
• Monitor stock levels of facilities supplies and coordinate replenishments.

• Act as a point of contact for staff facilities queries and service requests.
• Coordinate with external suppliers, contractors, and service providers.
• Support procurement activities, including quotations and purchase orders.

• 1–2 years of relevant experience in facilities, property, or building operations
• Knowledge of workplace safety regulations and building maintenance practices.
• Proficiency in MS Office
• Strong organizational and time management skills.
• Good problem-solving abilities with a proactive mindset.
• Basic knowledge of building systems (HVAC, electrical, plumbing) is an advantage.
• Strong communication and interpersonal skills.
• Attention to detail and commitment to health & safety standards.
• Ability to work independently and as part of a team.
• Technical: Needs to perform office repairs.

Job ID | Posted on September 23, 2025

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Summary:

• Superior knowledge of all operational assets, venues, properties and details.
• Guest and Personal Service - Knowledge of principles and processes for providing guests with a luxurious and personal service/experience. This includes site visits, needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.

• Maintain positive relationships with the managers and team members of the products and businesses within Village n Life.
• Aim to maintain the company culture, vision, mission and values within all team members and managers.
• Implement training plans and / or programmes mapped out by Group HRM.
• Provide training material over social media platforms and in hard copy to onsite staff members.
• Onsite custodian of Training Registers.
• Review, filter, compile and update specific training manuals.
• Assist in the development of company policies and procedures.
• Create relevant tests for each manual and various departments within the organisation.

• Outline design objectives.
• Conceptualize and sketch design plans.
• Determine cost of completion and project requirements in the budgeting phase.
• Set a timeline for the completion of an interior design project.
• Source materials and products included in plans.
• Create "mood boards" to sample your design vision.
• Inspect design after completion to determine whether vision has been met.
• Undertake design project from concept to completion.
• Interpret and translate guest needs pertaining to aesthetics and facilities.
• Research and decide on materials and products sourcing.
• Place orders for materials and oversee installing the design elements.
• Work closely with designers, decorators, architects and constructors.
• Research and follow industry changes, evolutions and best practices.
• Take control of all PNR aesthetic Instagram handles.
• Ensure that product always reflects visually the best groups, guests and clients.
• Ensure a smooth merger between guest expectations and facilities.

• Grade 12
• Opera Experience
• ESP Beneficial
• Micros Beneficial
• Diploma/Degree in hospitality management or project management (advantageous)
• Min 3 years in Hospitality Industry

Overview

Manager, Facilities Management Operations, Cape Town and Port Elizabeth

Business Segment: Group Functions

The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive an enhanced Customer experience across the RES Commercial managed sites, across both the Cape Town and Gqeberha portfolio. This role ensures that buildings, infrastructure, and support services operate efficiently, safely, and in alignment with organisational goals and objectives with defined standards of service; this includes soft services. Drive a focus on service benchmarking, process improvement, cost reduction and innovation through the ongoing coaching and mentoring of the Facilities Management Operations team.

• National Degree in Facilities Management and Hospitality Management.
• Accreditation with Green Build Council South Africa (Accredited Professional – New and / or Existing Builds.
• Accreditation with SAFMA – South African Facilities Management Association (Accredited Facilities Professional (AFP)
• Three-year FM certification or qualification.

Experience Required:

• Collaborate with the RES value-chain to ensure seamless service delivery. Monitor and improve client satisfaction through surveys, feedback loops, and service audits Engagement & Interaction: Frequency and quality of client interactions across managed sites.
• Resolving client complaints by restoring trust, protecting relationships, and turning a negative moment into a positive experience.
• Act as a strategic partner to Business Units to understand their space, service, and operational needs. Participate in workplace strategy planning, ensuring facilities support evolving hybrid work models, employee wellness, and productivity.
• Coordinate with IT and security teams to ensure seamless integration of building systems, access control, and smart technologies.

• Develop and implement long-term facilities strategies aligned with the business objectives and ensures provision of soft services e.g. cleaning, hygiene, pest control, office plants, garden landscaping, parking management, mail and courier management, confidential document shredding, waste management, wellness centers,hospitality and building fabric maintenance services to clients in the managed site/s,
• Execution to be undertaken through the bank’s specialist Direct and Outsourced Business Partners. Serve as the primary liaison with senior leadership, stakeholders, and external partners. Act as the Assistant to the 16.2 Assistant, Health and Safety Representative for the RES Commercial managed building. Support and implement Emergency Preparedness, Business Resilience Operating Standards, Information Risk and Incident Management.
• Monitor and manage risks related to Health, Safety & Environmental (HSE) Compliance: Implement corrective and preventive actions (ensuring all incidents are captured withing 48 hours and review and apply learning). Promote a culture of safety through training, signage, and regular safety drills and business Continuity & Emergency Preparedness: Support Business Continuity Plans (BCPs) and Emergency Response Plans (ERPs) for the managed building. Ensure the building Call Tree structure / contact details are updated at all times.
• Oversee the full lifecycle of vendor and contractor agreements—from selection and negotiation to renewal and termination
• Define and enforce SLAs for all managed outsourced services. Monitor contract performance and conduct regular audits and reviews. Identify opportunities for improved efficiency and ensure cost-effectiveness. Act as the escalation point for contractor-related issues. Build strong, collaborative relationships with key service providers

Job Overview

Manager, Facilities Management Operations, Cape Town and Port Elizabeth

Business Segment: Group Functions

The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive an enhanced Customer experience across the RES Commercial managed sites, across both the Cape Town and Gqeberha portfolio. This role ensures that buildings, infrastructure, and support services operate efficiently, safely, and in alignment with organisational goals and objectives with defined standards of service; this includes soft services. Drive a focus on service benchmarking, process improvement, cost reduction and innovation through the ongoing coaching and mentoring of the Facilities Management Operations team.

• National Degree in Facilities Management and Hospitality Management.
• Accreditation with Green Build Council South Africa (Accredited Professional – New and / or Existing Builds.
• Accreditation with SAFMA – South African Facilities Management Association (Accredited Facilities Professional (AFP)
• Three-year FM certification or qualification.

• Collaborate with the RES value-chain to ensure seamless service delivery. Monitor and improve client satisfaction through surveys, feedback loops, and service audits Engagement & Interaction: Frequency and quality of client interactions across managed sites.
• Resolving client complaints by restoring trust, protecting relationships, and turning a negative moment into a positive experience.
• Act as a strategic partner to Business Units to understand their space, service, and operational needs. Participate in workplace strategy planning, ensuring facilities support evolving hybrid work models, employee wellness, and productivity.
• Coordinate with IT and security teams to ensure seamless integration of building systems, access control, and smart technologies.

• Develop and implement long-term facilities strategies aligned with the business objectives and ensures provision of soft services e.g. cleaning, hygiene, pest control, office plants, garden landscaping, parking management, mail and courier management, confidential document shredding, waste management, wellness centers,hospitality and building fabric maintenance services to clients in the managed site/s,
• Execution to be undertaken through the bank’s specialist Direct and Outsourced Business Partners. Serve as the primary liaison with senior leadership, stakeholders, and external partners. Act as the Assistant to the 16.2 Assistant, Health and Safety Representative for the RES Commercial managed building. Support and implement Emergency Preparedness, Business Resilience Operating Standards, Information Risk and Incident Management.
• Monitor and manage risks related to Health, Safety & Environmental (HSE) Compliance: Implement corrective and preventive actions (ensuring all incidents are captured withing 48 hours and review and apply learning). Promote a culture of safety through training, signage, and regular safety drills and business Continuity & Emergency Preparedness: Support Business Continuity Plans (BCPs) and Emergency Response Plans (ERPs) for the managed building. Ensure the building Call Tree structure / contact details are updated at all times.
• Oversee the full lifecycle of vendor and contractor agreements—from selection and negotiation to renewal and termination
• Define and enforce SLAs for all managed outsourced services. Monitor contract performance and conduct regular audits and reviews. Identify opportunities for improved efficiency and ensure cost-effectiveness. Act as the escalation point for contractor-related issues. Build strong, collaborative relationships with key service providers

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
Create and provide safe, secure, attractive and productive working environments that support the operating needs of all tenants in the managed portfolios. Manage the performance and delivery of the RES Commercial Facilities Management functions across South Africa, to ensure that the FM goals and objectives are met in line with defined standards of service; this includes soft services. Assist with the drive and focus on service benchmarking, process improvement, cost reduction and innovation.

Qualifications

• A degree in Construction and Physical Planning or Project Management

Experience Required:

• 5-7 years experience in Real Estate Management Facilities Management

Additional Information

Key Responsibilities:

• Management: co-ordination and expediting of all invoices, covering the services rendered by each of the 3rd party vendors on a monthly basis. Control and upload of invoices and supporting schedule via echo sign in preparation for each Building Manager and/or Operations Manager for sign off.
• Manage departmental filing of all monthly Performance matrix reviews per 3rd party vendors with relevant supporting documentation for the managed building(s). Manage departmental filing of all monthly consumable orders placed per 3rd party vendors with the inclusion of all relevant supporting documentation for the managed building(s). Management of stock control and provision of support service offerings to each of the Building and Operations Management team with all the stationary requirement across the managed portfolio.
• Liaise with the relocation teams, during office relocations, participate in the allocation of seating and ensure that the requirements of the teams are effectively supervised during the planning and execution of the moves.
• Manage the consolidated supplier consumables process for own managed portfolio's, compilation of loading the orders for each respective supplier on a monthly basis. Manage a small supply of the stationery items that are regularly used in the department by logging the purchase orders and obtaining approval from the building cost centre manager. Monitor the stock control at least on a monthly basis and reorder items proactively. Manage the departmental filing of all monthly employee claims both invoices and supporting documentation. Continued update and upload of relevant staff member's information into the CDMS on a weekly basis.
• Consolidate and support the Building Management team with all training and leave schedules. Create and manage all shopping carts for purchasing activities, on request from managers or team members. Receive and submit invoices for processing after obtaining approvals from the right mandate holders. Manage, assist, support and expedite the payment of any adhoc requirements across the managed portfolio.
• Expedite the payment process with members of the Finance department accordingly.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Making Decisions
• Meeting Timescales
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Job Overview

Business Segment: Group Functions

Location: ZA, WC, Cape Town, Heerengracht Street

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 8/21/2025

Job Description

Create and provide safe, secure, attractive and productive working environments that support the operating needs of all tenants in the managed portfolios. Manage the performance and delivery of the RES Commercial Facilities Management functions across South Africa, to ensure that the FM goals and objectives are met in line with defined standards of service; this includes soft services. Assist with the drive and focus on service benchmarking, process improvement, cost reduction and innovation.

Qualifications

A degree in Construction and Physical Planning or Project Management

Experience Required:

5-7 years experience in Real Estate Management Facilities Management

Additional Information

Key Responsibilities:

Management: co-ordination and expediting of all invoices, covering the services rendered by each of the 3rd party vendors on a monthly basis. Control and upload of invoices and supporting schedule via echo sign in preparation for each Building Manager and/or Operations Manager for sign off.

Manage departmental filing of all monthly Performance matrix reviews per 3rd party vendors with relevant supporting documentation for the managed building(s). Manage departmental filing of all monthly consumable orders placed per 3rd party vendors with the inclusion of all relevant supporting documentation for the managed building(s). Management of stock control and provision of support service offerings to each of the Building and Operations Management team with all the stationary requirement across the managed portfolio.

Liaise with the relocation teams, during office relocations, participate in the allocation of seating and ensure that the requirements of the teams are effectively supervised during the planning and execution of the moves.

Manage the consolidated supplier consumables process for own managed portfolio's, compilation of loading the orders for each respective supplier on a monthly basis. Manage a small supply of the stationery items that are regularly used in the department by logging the purchase orders and obtaining approval from the building cost centre manager. Monitor the stock control at least on a monthly basis and reorder items proactively. Manage the departmental filing of all monthly employee claims both invoices and supporting documentation. Continued update and upload of relevant staff member's information into the CDMS on a weekly basis.

Consolidate and support the Building Management team with all training and leave schedules. Create and manage all shopping carts for purchasing activities, on request from managers or team members. Receive and submit invoices for processing after obtaining approvals from the right mandate holders. Manage, assist, support and expedite the payment of any adhoc requirements across the managed portfolio.

Expedite the payment process with members of the Finance department accordingly.

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Documenting Facts

Exploring Possibilities

Generating Ideas

Interacting with People

Making Decisions

Meeting Timescales

Providing Insights

Taking Action

Team Working

Upholding Standards

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or