2 Eye Care Technician jobs in South Africa
Warranty Technician - Customer Care
Posted 13 days ago
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Job Description
We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver. Create the perfect pool experience. Fluidra aims to provide a fun and inclusive work environment where our values guide our behaviour. We strive to provide the perfect pool experience, responsibly. We have a strong geographical footprint with operations in over 45 countries. In South Africa, we have a workforce of over 450 staff.
About the roleThe incumbent will be accountable for the provision of a reliable inbound and outbound warranty service which includes repairs on electrical and mechanical pool appliances (Pumps, Lights, DB Boxes & Filters etc.) and inventory management with regards to spares and assembled warranty stock.
- Repairs (Inbound and Outbound Reports)
Responsible for managing repair reports for Inbound and Outbound, ensuring accurate tracking and completion.
Take full responsibility for warranty repairs to ensure efficient and accurate handling. - Inventory Accountability (For all relevant work)
Ensuring accountability and proper management of inventory related to all relevant tasks and processes. - General Administration
Handling administrative duties to support overall operations and workflow. - Customer Service
Providing excellent service to customers, addressing inquiries, and ensuring customer satisfaction.
- National Senior Certificate / Matric / Grade 12 Certificate (Completed)
- Must be a qualified technician (Electrical Field)
- Strong technical ability
- Air-con/refrigeration experience - Advantage
- Three to five years’ repair or warranty experience in a similar environment (Pool pumps, Pool lights & Other electrical/mechanical pool equipment, Chlorinators and Pool Cleaners)
- A strong focus on customer satisfaction and service delivery is essential
- Knowledge of the Pool & Spa industry will be an advantage
- Drivers Licence Code 8, will be an Advantage
- Team player
- Language - English fluency in speech and literacy
- The candidate must be a reliable and friendly individual that works well with others and copes under pressure.
- Must be able to work at heights.
Fluidra is a workplace where everyone can develop.
Should you not hear back from us within 2 weeks after the closing date, please note that your application was unsuccessful.
#J-18808-LjbffrWarranty technician - customer care
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