16 External Affairs Manager jobs in South Africa

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Live Y'ello

• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group's External Communication function must therefore ensure the successful delivery in the context of:

• Rapidly changing ICT environment
• The geographic complexity of MTN's footprint across Africa and the Middle East
• Macro-social and political climate intricacies of our operating environment
• Management of executive and local shareholder expectations across all 16 markets and aligning them to MTN's plans and strategies
• Management of customer, supplier, and other stakeholder expectations through communication
• Fast-changing role of communications, with influencing factors that include social media, global economic slowdown, emerging stakeholder management etc.
• Dynamic and fast-changing organisational requirements
• Management of customer and stakeholder expectations across all 16 markets and aligning them to MTN's strategy, objectives, and plans
• Internal organisational communication across a varied and deadline-driven corporate communications environment
• Need to continuously innovate the way business is conducted
• Growing pressure from stakeholders for disclosure and transparency

Responsibilities
The Global Public Policy & Government Affairs team's work spans across a broad and diverse range of functions and workstreams, including government affairs and government relations; policy and issue area expertise; risk and crisis management and mitigation; outreach, coalitions, and partnerships; and corporate social responsibility. The mission of the Global Public Policy team is to prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok and to promote a political, legislative, and regulatory environment that supports growth and innovation for our business.

We are looking to hire a dynamic and agile Government Relations and Public Policy Leader to define and execute our GR efforts in Sub-Saharan Africa (SSA). The ideal candidate must be a strategic thinker and a strong team player with the ability to exercise good judgment in a rapidly changing environment. The candidate must have a good understanding of the region's public policy challenges, political systems, institutions, and cultural landscape; and, solid networks and relationships with Sub-Saharan policy-makers, multilateral agencies, academia, and civil society stakeholders.

The SSA Government Relations and Public Policy Leader is part of the METAPSA GR team and is responsible for overseeing regional policy issues and crisis management across Sub-Saharan Africa. The role reports to the Deputy Director of Government Relations and Public Policy for the Middle East, Türkiye, Africa, Pakistan, and South Asia.

The candidate must bring experience in policy assessment, risk management, and proven leadership and organizational skills. Experience in a technology company is preferred. They should be a flexible problem-solver with strong communication skills, able to collaborate effectively with diverse internal and external stakeholders. The role also requires the ability to work independently and with agility in a dynamic, fast-paced environment.

Responsibilities

• Lead TikTok's government relations and public policy strategy in Sub-Saharan Africa, ensuring alignment with regional regulations and policy frameworks on data protection, privacy, safety, IP, content policy, and other tech-relevant issues.

• Build and maintain strategic, long-term relationships with governments, regulators, NGOs, academia, think tanks, and other key stakeholders across the region.

• Actively identify and assess emerging policy issues and political/social trends, advising internal teams on risks and opportunities.

• Develop and execute advocacy and engagement campaigns to advance TikTok's policy positions and strengthen its reputation across SSA.

• Serve as a senior external representative of TikTok, clearly communicating policy positions and helping local communities better understand the platform.

• Guide and support local teams in mitigating operational and regulatory risks.

• Manage and mentor a team of three, setting strategic priorities and ensuring high-quality execution.

Qualifications
Minimum Qualifications

• Extensive experience leading public policy, government relations, or advocacy, with a proven ability to build and manage strategic relationships with governments, regulators, and key stakeholders.

• Deep understanding of public policy issues relevant to technology (e.g., data protection, privacy, content, IP, safety) and the regulatory landscape across Sub-Saharan Africa.

• Proven experience leading cross-functional initiatives and working effectively with legal, policy, communications, and product teams in complex organizations.

• Strong leadership skills, with experience managing and mentoring teams.

• Excellent judgment, persuasive communication, and advocacy skills, with the ability to operate in fast-paced and evolving environments.

• Established networks and relationships with policymakers, civil society, academia, and the technology industry across SSA.

• Master's degree in law, public policy, international relations, or a related field (or equivalent practical experience).

Preferred Qualifications

• In-depth knowledge of the region's political systems, institutions, and cultural landscape.

• Ability to travel frequently and adapt to diverse cultural and professional environments.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking a proactive and detail-oriented Public Relations & Communications Administrator to support daily operations through effective communication, coordination, and data management. This role serves as the central point of contact between our team, clients, agents, doctors, and pharmacies. Responsibilities include handling calls, emails, social media messages, administrative tasks, and basic data capturing. You'll also assist in routing any medical-related queries to the appropriate personnel.

Key Responsibilities:

• Act as the main contact for incoming customer communication (phone, email, social media).
• Respond to general questions and ensure timely, professional replies across all platforms.
• Manage social media inboxes and escalate issues when needed.
• Coordinate and communicate with agents, doctors, and pharmacies as required.
• Perform administrative support tasks such as scheduling, follow-ups, and maintaining communication logs.
• Handle basic data capturing and updating of internal systems or spreadsheets.
• Route medical-related questions to the appropriate team members; no clinical advice required.
• Support public relations efforts by maintaining a consistent, professional brand voice in all communications.

Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Experience in customer service, admin, or communications roles.
• Confident using phone systems, email, spreadsheets, and social media platforms.
• High attention to detail, especially when capturing and entering data.
• Professional and calm under pressure; able to manage sensitive information appropriately.
• Prior experience in a health, wellness, or service-focused industry is an advantage.

Job Type: Full-time

Pay: From R10 000,00 per month

Work Location: In person

Company Description
Energy Capital & Power (ECP)
is a leading global investment platform focused on the energy sector. We provide industry insights, strategic networking opportunities, and high-impact events that drive investment and development across Africa and beyond. Through our conferences, media, and advisory services, we connect stakeholders, promote key projects, and shape the future of energy.

Job Description
Position Overview
We are seeking a strategic and proactive Public Relations (PR) Manager to join our growing team.

This newly created role is integral to enhancing ECP's brand reputation and visibility across our

portfolio of events, publications and services. The PR Manager will be responsible for developing and

executing public relations strategies that align with ECP's goals, build strong media relationships

across the energy, mining and mainstream sectors, and deliver measurable results in terms of

coverage and engagement.

Key Responsibilities
Strategic PR Planning

• Collaborate with the Marketing Director, Project Directors, Commercial Director and Managing Editor to design and implement PR strategies tailored to events, publications and services objectives, target audience, and messaging.
• Develop messaging frameworks and timelines aligned with key campaign milestones.

Media Relations

• Build, maintain, and nurture relationships with global energy and mining industry media, international press, and local outlets in key markets.
• Proactively pitch stories, announcements, and interviews to relevant journalists and media outlets.
• Ensure ECP receives consistent, high-quality coverage in targeted media platforms before, during, and after each event.

Content Development and Distribution

• Draft and distribute press releases, media advisories, and executive quotes for announcements, partnerships, and speaker confirmations.
• Tailor communications to fit different platforms and target audiences (trade, business, mainstream).
• Work with Managing Editor to align content and messaging

Media Engagement and Management

• Maintain and regularly update the ECP media contact database.
• Handle media invitations and accreditation processes for each event.
• Coordinate media interviews with clients, speakers and senior leadership onsite.
• Coordinate press briefing sessions pre-event and onsite.
• Manage the media center and press operations at events, ensuring smooth operations and journalist satisfaction.

Local PR & Agency Management

• Engage with appointed local PR and communications agencies in local markets.
• Brief and manage local PR agencies to ensure alignment with global messaging and objectives.
• Oversee the delivery of services by partner agencies and ensure accountability on agreed KPIs and timelines.

Media Partnerships

• Support the negotiation and execution of media partnership agreements with key outlets.
• Coordinate deliverables with partners and ensure visibility of media partners before and during events.

Crisis Communication

• Develop and maintain crisis communication plans, in coordination with senior leadership.

Reporting and Analysis

• Track media coverage and compile post-event PR reports detailing reach, sentiment, placements, and ROI.
• Provide strategic recommendations for improvement based on performance analysis.

Qualifications

Qualifications And Requirements

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• 5+ years of proven PR experience, ideally within the energy sector.
• Ability to travel internationally on a regular basis.
• Strong network of media contacts, particularly in energy, mining, business, and international media.
• Exceptional writing, editing, and verbal communication skills.
• Ability to manage multiple projects, stakeholders, and tight deadlines.
• Experience working onsite at events and coordinating media activities.
• Proficiency in media monitoring and PR software.

WORK REMOTELY

Imagine having the ability to work from anywhere.

At Content Allies, our purpose is freedom.

You will have to work each day and put in time and hours, but you will have a significant amount of freedom where and when you work.

ABOUT US

Content Allies partners with B2B companies to create revenue-generating podcasts. Our mission? To make podcasting effortless for our clients. They simply show up for interviews—we handle the rest.

From guest outreach to publishing, we manage the end-to-end podcast production process. One of our most valuable offerings? Booking world-class guests that drive both relationships and results.

VALUES

• Life > Work.
• Be Happy & Have Fun.
• Always Growing.
• Win / Win.
• Quality > Quantity.

YOU ARE.

• Detail-oriented and pays attention to the small things.
• Experienced in public relations & podcast scheduling.
• Comfortable & skilled at hand writing emails and coordinating with high-profile individuals via email on a daily basis.
• A creative problem solver who enjoys figuring out better solutions.
• Routine-oriented, you like doing the same type of work day in and day out.
• Experience with cold email campaigns (Smartlead or similar tools) is not required, but a plus.

THE ROLE:

Content Allies produces B2B podcasts for our clients. One of the main reasons our clients hire us for our services is because we are great at getting high-quality guests to interview.

You will be working alongside a team of 4-5 other podcast guest schedulers. Your job will be to handle responses to our cold outreach campaigns and coordinate schedules of our hosts and the guests.

You will also send email introductions between the guest and the host once someone is scheduled, and you will update the podcast schedules each time a new guest is scheduled.

You are acting as a "Podcast Liaison" and will be the face of our clients and their podcast scheduling guests of different profiles, ranging from small business owners and junior-level titles to C-Suite executives at Fortune 1000 companies.

This is a role that requires work at least 4 out of 5 days per week to be in the Gmail inboxes scheduling guests.

We have an existing process and system set up using for outreach and responses, and Airtable to manage the scheduling of guests. We also use Airtable to manage our podcast calendars.

You will not be building a system from scratch, but instead operating within one that is already built and improving upon it.

EXPECTATIONS

If you choose to join us, these would be your goals in the next 3 - 6 months.

1. Acted as the guest scheduling lead across 10–15 client accounts.
2. Booked a minimum of 2+ high-quality guests per podcast per month.
3. Learned and helped run outreach campaigns using
4. Helped improve our internal scheduling workflow alongside our team.
5. Maintained high communication standards, even with C-Suite execs.
6. Become a trusted, vibrant part of the Content Allies team culture.

WHAT WE OFFER

Competitive pay and benefits.

• Flexible location and hours - As long as you are getting your work done, it doesn't matter when or where you work.
• Compensation - Compensation Starting at $10-$5 per hour during the trial based upon experience & location, with an opportunity for growth in rate or to move toward retainers or a flat base salary upon a successful trial.
• Strong company culture - We have a very fun culture
• Education Reimbursements - Every quarter, we provide our team with 50 per quarter to put toward any sort of education.

Interested?

HOW TO APPLY:

1. Create a Google Doc for your application. Keep it well-organized and easy to digest

2. Include the following

3. Name

4. Email

5. URL of your LinkedIn profile

6. Write us a cover letter that sells me on why I should hire you for this position over anyone else.

7. RECORD AN APPLICATION VIDEO OR AUDIO MESSAGE

8. Use your webcam or cell phone to record an application video or audio message.

9. This video or audio message should be at a maximum 60 seconds long (Not a second longer).
10. As the first word of your video or audio message say "Moist" and as the last word of your message say "Toodaloo"
11. In the content of the video or audio, persuade us on why you are a good fit for this role.

12. Upload this video or audio to Dropbox. If you do not have an account, create a free one and upload the file there. Add the Dropbox link as the final item in your Google Doc, after your cover letter and questions.

13. Please provide a link to a 30-second or shorter YouTube video that makes you laugh…

POSITION PURPOSE

The Public Relations Manager provides the Regional Marketing Manager with any support required in terms of communication with suppliers, tenants, clients and public.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for the following tasks regarding marketing

a. Develop and execute innovative PR strategies aligned with shopping Centre's objectives

b. Assist with Tenant Liaison, customer Liaison and Public Relations.

c. Write and distribute high-impact press releases, speeches, articles, and executive communications.

d. Monitoring local publications, social media, Tenant advertising and community opportunities

e. Drafting the monthly and ad hoc marketing reports and tenant communications.

f. Cultivate and maintain strong relationships with key media outlets, journalists, and influencers.

g. Schedule and organise tenant meetings and marketing meetings.

h. General support to the Regional Marketing Manager

i. General support to Centre Management as required (adhoc reception duties when short staffed)

j. Proactively identify opportunities for positive media exposure and thought leadership.

k. Manage all media inquiries, interviews, press conferences, and public appearances.

l. Lead crisis communication strategies and protect the brand's reputation during critical moments.

m. Collaborate closely with marketing, digital, and leadership teams to ensure brand consistency across all communication channels.

n. Produce engaging content for newsletters, blogs, social media, and internal communications.

o. Monitor and analyze media coverage, providing actionable insights and regular performance reports.

p. Organize and support high-profile events, promotional initiatives, and industry functions.

q. Oversee and update website content; ensure SEO and branding consistency

r. Manage and grow social media accounts aligned with business goals

s. Monitor online reputation and ensure accurate listings across platforms

t. Ensure brand consistency across all group companies and communications

u. Support brand guideline updates and cross-brand alignment

v. Tenant Communication

w. Turnover collection

x. Site inspection

y. Social media content

z. Create marketing and social media campaigns and strategies, including budget planning, content ideation and implementation schedules.

aa. Create integrated and cost-effective social media strategies.

PERFORMANCE MEASUREMENTS

1. Typing is accurate, neat, and promptly completed.

2. Telephone calls and visitors are courteously received. Client and management inquiries are attended. Good Business relations exist with Clients. A professional image is projected and maintained.

3. Documents and reports are accurately produced and up-to-date. Files are well-maintained.

4. Good communication and coordination exist with area personnel and with management. Assistance is provided as needed. Management is appropriately informed.

5. Assistance to all Marketing requirements for the Shopping Centre's and the Regional Marketing Manager.

EDUCATION/CERTIFICATION:

Matric.

A marketing or PR diploma or certificate preferred.

Secretarial certificate

REQUIRED KNOWLEDGE:

Understanding of marketing, advertising, public relations, media.

Understanding of sales and promotion techniques .

Knowledge of word processing and spreadsheet applications.

EXPERIENCE REQUIRED:

Minimum two years experience in a marketing environment,

SKILLS/ABILITIES:

Proficient communication and typing skills.

Able to perform dictation and transcription tasks.

Good interpersonal and public relations skills.

Analytical, creative, and problem-solving abilities.

Able to use graphic art tools and supplies.

Details

Close Date: 20 September 2025

Dealership: Foton SA (OEM)

Requirements

• Excellent written and verbal communication skills (press releases, speeches, social posts, newsletters).
• Strong storytelling and content creation ability.
• Proficiency in PR tools, media monitoring, and social media platforms.
• Strategic thinking with the ability to align PR efforts with business goals.
• Event planning and execution skills (press conferences, product launches, corporate events).
• Digital PR skills: SEO for press releases, influencer collaborations, online reputation management.
• Experience in crafting Press Releases and managing Media Relations
• Skills in Public Relations and Communication
• Expertise in Strategic Communications
• Strong interpersonal skills and the ability to work collaboratively
• Bachelor's degree in Public Relations, Communications, Journalism, or related field
• Experience in the automotive industry is a plus

Responsibilities

• Develop and implement PR strategies to enhance brand image.
• Draft press releases, speeches, articles, and newsletters.
• Manage media relations and act as the company spokesperson when needed.
• Monitor media coverage and prepare reports.
• Organise PR events, sponsorships, and community outreach.
• Handle crisis communication and reputation management.
• Collaborate with marketing, digital, and sales teams to ensure consistent brand messaging.

Job Overview

Business Segment: Insurance & Asset Management

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 9/3/2025

Job Description

Grow and contribute to SBSA/BUs reputation, brand and image, through Public Relations strategies and plans by building media/PR relationships and leveraging PR/media knowledge and experience. To drive positive and proactive media/ brand and reputation outcomes for the bank / BU, through strategic relationship management, campaign planning and implementation, external communication plans, content development, in order to enhance the reputation of the bank and realise commercial benefits.

Qualifications

Type of Qualification: First Degree

Field of Study: Communication, Public Relations

Experience Required

PR & External Communications

7-10 years' experience and exposure in the financial services industry.

Experience in dealing with diverse media outlets and demonstrate experience in interacting with media.

Knowledge, Skills and Abilities

Excellent written and verbal communication skills.

Proficiency in using PR and media monitoring tools.

An established network of media contacts is an advantage.

Good team player and collaborator.

Demonstrable problem-solving skills.

Additional Information

Behavioural Competencies:

Checking Things

Embracing Change

Examining Information

Interpreting Data

Meeting Timescales

Producing Output

Providing Insights

Pursuing Goals

Showing Composure

Taking Action

Team Working

Upholding Standards

Technical Competencies:

Brand Reputation Management

Crisis Communication

Environmental Scanning

Financial Acumen

Leadership to Stakeholder Engagement

Managing Corporate Identity

Media and Public Relations

Target Audience Engagement

Writing and Editing

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

Company description

ByDesign is a full-service communications, content, public relations and digital firm built to deliver real business results in the marketing, advertising and communications research industry. We have offices in Johannesburg and Cape Town, with partners across the continent and capabilities across the globe.

Role description

ByDesign Communications is looking for a passionate and energetic