454 Experienced Operations Manager jobs in South Africa

Operations Manager

Hout Bay, Western Cape HR Genie

Posted 1 day ago

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Job Description

HOUSEKEEPING STAFF:

  • On-going training of all housekeeping staff, ensuring the highest standards are met and maintained
  • Identifying and training of leaders within the team
  • Staff mentoring and motivation
  • Staff wellness
  • Staff discipline
  • Drawing up and monitoring of staff scheduling, timesheets and leave
  • Staff daily meetings
  • Staff task planning daily, monthly, annually
  • Routine checks on standard of performance
  • Bi-annual staff reviews
  • Managing the Porters/Male Housekeeping/Maintenance staff

HOUSEKEEPING:

  • Ensuring both internal and external aspects of the houses are maintained in pristine condition
  • Managing smaller items relating to maintenance of the houses, managing to completion
  • Escalating bigger items to relevant managers, managing to completion

OPERATIONS MANAGEMENT:

  • Stock control: Linen, amenities, uniforms, experience equipment, staff quarters, staff uniforms
  • Stock takes
  • Ordering/procuring of amenities, linen, cleaning stock, uniforms etc
  • Annual servicing of equipment
  • Budget management for HK department and Staff Uniforms
  • Manage communication on the group
  • Manage the Laundry
  • Attending and contributing to managers meetings
  • Ensuring cleanliness and hygiene is maintained on all levels: houses, staff, facilities.
  • Manage staff leave and off days
  • Develop and update all SOPs
  • Oversea staff monthly planning
  • Overseeing the HK involvement in guest experiences
  • Manage unforeseen eventualities
  • Overseeing operation of vehicles, padel court, tennis court
  • Control wastage
  • Work closely with Grounds & Maintenance Manager and FOH Manager to ensure smooth, professional and seamless guest experience

SITE INSPECTION & GUEST STAYS:

  • Scheduling of staff roster and monitoring daily shift and attendance. Manage changes
  • Ensuring the houses are guest ready
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Operations Manager

The Recruitment Guy

Posted 6 days ago

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Job Description

Title: Operations Manager

Area: Vryheid

Industry: Express Transport, Logistics & Courier

Ref No.: TRG 2398

Salary: Market related (based on experience)

Start Date: As soon as possible (Hand-over required)

Type: Permanent

A leading South African transport and logistics company specializing in express deliveries, courier, and freight distribution services across South Africa seeks to permanently employ an experienced OPERATIONS MANAGER for their Vryheid branch.

  • The Operations Manager will take full accountability for the day-to-day management and optimization of the Vryheid branchs operational performance.
  • This includes fleet management, express and courier operations, cost control, staff supervision, compliance, client service delivery, and coordination with head office and other branches.
  • This is a hands-on leadership role requiring exceptional operational control, analytical insight, and the ability to manage staff, vehicles, and service levels in a dynamic and fast-paced logistics environment.

DUTIES & RESPONSIBILITIES:

ADMINISTRATION & FINANCE

  • Manage staff overtime, leave approvals, timekeeping, and attendance records in line with company policy.
  • Authorize operational purchases and obtain order numbers prior to work commencement.
  • Monitor and manage fuel slips and consumption daily.
  • Analyze and check creditor invoices before submission to Branch Manager for approval.
  • Control all operational petty cash and COD transactions, ensuring accurate processing and reconciliations.
  • Manage and control branch phone and communication expenses (Telkom, cell phones).
  • Maintain tight cost control and ensure all operational expenses stay within budget; report deviations promptly.

FLEET MANAGEMENT

  • Oversee fleet maintenance, repairs, and service schedules.
  • Ensure vehicles, forklifts, and related assets are clean, roadworthy, and branded to corporate standards.
  • Monitor vehicle kilometers, COF renewals, license disc renewals, and insurance compliance.
  • Investigate all vehicle accidents, complete accident reports, and coordinate insurance claims.
  • Analyze vehicle fuel reports, performance trends, and initiate corrective action when required.

OPERATIONS & LOGISTICS

  • Ensure express, courier, and freight deliveries are completed accurately and on time.
  • Supervise dispatch, collections, and warehouse operations to ensure service excellence.
  • Manage daily and weekly waybill control, POD tracking, and line haul manifest accuracy.
  • Generate weekly reports: service schedules, vehicle service due dates, fuel usage, and outstanding PODs.
  • Communicate proactively with clients about delays, special deliveries, or service concerns.
  • Monitor and optimize fleet utilization and cargo levels for both local and long-haul routes.
  • Ensure compliance with company safety, service, and image standards in all operations.

STAFF SUPERVISION & COMPLIANCE

  • Ensure all staff adhere to timekeeping, dress code, and safety protocols.
  • Oversee operational team performance, shift scheduling, and productivity.
  • Conduct regular staff meetings and implement corrective actions when necessary.
  • Manage new staff onboarding, training, and job applications for operational roles.
  • Enforce company disciplinary procedures where necessary.

BUILDINGS & ASSET MANAGEMENT

  • Conduct weekly inspections of branch premises, offices, and warehouses for maintenance and safety issues.
  • Maintain updated asset lists for all designated areas.
  • Monitor and verify reports from security and alarm service providers.
  • Approve cleaning, equipment servicing, and general upkeep expenses.

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:

  • Matric / Grade 12 (Essential).
  • Tertiary qualification in Transport Management, Logistics, or Operations (adv).
  • 58 years experience in a senior operational role within express, courier, or logistics transport .
  • Proven ability to manage fleet operations, drivers, and delivery performance .
  • Strong financial control skills (budgets, petty cash, fuel, and expenses).
  • Solid understanding of fleet compliance , licensing, COF, and transport regulations.
  • Excellent leadership , organizational , and communication skills.
  • Proficiency in MS Office , Parcel Perfect , or equivalent logistics management software.
  • Valid Drivers Licence (Code 08 or higher).
  • Own reliable vehicle (essential).

PERSONAL ATTRIBUTES

  • Hands-on leader with a proactive management style.
  • Detail-oriented and disciplined in enforcing operational standards.
  • Strong decision-making ability under pressure.
  • Committed to safety, compliance, and service excellence.
  • Excellent interpersonal skills for managing clients, staff, and suppliers.

#TheRecruitmentGuy

#OperationsManager

#Vryheid

#NorthernKZN

#Zululand

#ExpressTransport

#Logistics

#Courier

#Transport

APPLICATION INSTRUCTIONS

  • We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
This advertiser has chosen not to accept applicants from your region.

Operations Manager

The Recruitment Guy

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Title: Operations Manager

Area: Vryheid

Industry: Express Transport, Logistics & Courier

Ref No.: TRG 2398

Salary: Market related (based on experience)

Start Date: As soon as possible (Hand-over required)

Type: Permanent

A leading South African transport and logistics company specializing in express deliveries, courier, and freight distribution services across South Africa seeks to permanently employ an experienced OPERATIONS MANAGER for their Vryheid branch.

  • The Operations Manager will take full accountability for the day-to-day management and optimization of the Vryheid branchs operational performance.
  • This includes fleet management, express and courier operations, cost control, staff supervision, compliance, client service delivery, and coordination with head office and other branches.
  • This is a hands-on leadership role requiring exceptional operational control, analytical insight, and the ability to manage staff, vehicles, and service levels in a dynamic and fast-paced logistics environment.

DUTIES & RESPONSIBILITIES:

ADMINISTRATION & FINANCE

  • Manage staff overtime, leave approvals, timekeeping, and attendance records in line with company policy.
  • Authorize operational purchases and obtain order numbers prior to work commencement.
  • Monitor and manage fuel slips and consumption daily.
  • Analyze and check creditor invoices before submission to Branch Manager for approval.
  • Control all operational petty cash and COD transactions, ensuring accurate processing and reconciliations.
  • Manage and control branch phone and communication expenses (Telkom, cell phones).
  • Maintain tight cost control and ensure all operational expenses stay within budget; report deviations promptly.

FLEET MANAGEMENT

  • Oversee fleet maintenance, repairs, and service schedules.
  • Ensure vehicles, forklifts, and related assets are clean, roadworthy, and branded to corporate standards.
  • Monitor vehicle kilometers, COF renewals, license disc renewals, and insurance compliance.
  • Investigate all vehicle accidents, complete accident reports, and coordinate insurance claims.
  • Analyze vehicle fuel reports, performance trends, and initiate corrective action when required.

OPERATIONS & LOGISTICS

  • Ensure express, courier, and freight deliveries are completed accurately and on time.
  • Supervise dispatch, collections, and warehouse operations to ensure service excellence.
  • Manage daily and weekly waybill control, POD tracking, and line haul manifest accuracy.
  • Generate weekly reports: service schedules, vehicle service due dates, fuel usage, and outstanding PODs.
  • Communicate proactively with clients about delays, special deliveries, or service concerns.
  • Monitor and optimize fleet utilization and cargo levels for both local and long-haul routes.
  • Ensure compliance with company safety, service, and image standards in all operations.

STAFF SUPERVISION & COMPLIANCE

  • Ensure all staff adhere to timekeeping, dress code, and safety protocols.
  • Oversee operational team performance, shift scheduling, and productivity.
  • Conduct regular staff meetings and implement corrective actions when necessary.
  • Manage new staff onboarding, training, and job applications for operational roles.
  • Enforce company disciplinary procedures where necessary.

BUILDINGS & ASSET MANAGEMENT

  • Conduct weekly inspections of branch premises, offices, and warehouses for maintenance and safety issues.
  • Maintain updated asset lists for all designated areas.
  • Monitor and verify reports from security and alarm service providers.
  • Approve cleaning, equipment servicing, and general upkeep expenses.

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:

  • Matric / Grade 12 (Essential).
  • Tertiary qualification in Transport Management, Logistics, or Operations (adv).
  • 58 years experience in a senior operational role within express, courier, or logistics transport .
  • Proven ability to manage fleet operations, drivers, and delivery performance .
  • Strong financial control skills (budgets, petty cash, fuel, and expenses).
  • Solid understanding of fleet compliance , licensing, COF, and transport regulations.
  • Excellent leadership , organizational , and communication skills.
  • Proficiency in MS Office , Parcel Perfect , or equivalent logistics management software.
  • Valid Drivers Licence (Code 08 or higher).
  • Own reliable vehicle (essential).

PERSONAL ATTRIBUTES

  • Hands-on leader with a proactive management style.
  • Detail-oriented and disciplined in enforcing operational standards.
  • Strong decision-making ability under pressure.
  • Committed to safety, compliance, and service excellence.
  • Excellent interpersonal skills for managing clients, staff, and suppliers.

#TheRecruitmentGuy

#OperationsManager

#Vryheid

#NorthernKZN

#Zululand

#ExpressTransport

#Logistics

#Courier

#Transport

APPLICATION INSTRUCTIONS

  • We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
This advertiser has chosen not to accept applicants from your region.

Operations Manager

Durban, KwaZulu Natal Empire Recruitment

Posted 13 days ago

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Job Description

What Youll Do:
  • Lead daily operations across multiple sites, ensuring consistent service delivery and stock availability.
  • Maintain strong quality assurance standards and compliance with infection prevention protocols.
  • Manage logistics between factory sites to ensure on-time, accurate distribution.
  • Supervise, train, and develop site supervisors and operational teams across all regions.
  • Foster trusted relationships with stakeholders and ensure SLA commitments are met.
  • Report on key operational metrics from stock levels to service quality and compliance.
  • Drive continuous improvement initiatives across processes, systems, and people.
What Youll Need:
  • Bachelors Degree or National Diploma in Operations, Logistics, Supply Chain, Industrial Engineering, Hospitality, or Health Sciences.
  • 5+ years experience in multi-site operational management (FMCG, hospitality, manufacturing, or healthcare environments).
  • Proven track record of leading teams, managing KPIs, and maintaining operational discipline.
  • Strong leadership, problem-solving, and communication skills.
  • Knowledge of infection control or healthcare operations (advantageous but not essential).
  • Valid drivers licence and willingness to travel across KZN sites.
Why This Role Matters: This position sits at the intersection of quality, efficiency, and care ensuring hospitals can focus on what matters most: their patients. If youre a natural leader with operational insight and a passion for excellence, this opportunity is for you.

#OperationsJobs #HealthcareManagement #KZNJobs #EmpireRecruitmentSA #BuildingYourFuture
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Operations Manager

Stellenbosch, Western Cape R900000 - R1200000 Y Hungry Lion

Posted today

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Job Description

We have an opportunity for an
Operations Manager
to join our team based in
Mauritius
. The purpose of the role is to drive the operational standards in designated areas and to take accountability to achieve/exceed operational business KPIs.

The incumbent will:

  • Oversee Operations to meet short and long-term goals and projections, work closely with Functional Heads of enablement departments and constantly evaluate performance through analysing and interpreting data and metrics.
  • Monitor and analyse the staff movement and turnover trends and build people capability by driving a culture of learning, succession management practices, execution of bench planning and internal promotion processes.
  • Drive the achievement of operational excellence through managing food cost gaps, cost of labour and controllable expenses in line with budgets and maximise profit by ensuring effective implementation of marketing promotions.
  • Enhance customer service excellence and ensure returned business.
  • Maintain internal security at a maximum level according to company policies and procedures and ensure that company standards and procedures are followed at all times; including health and safety and banking procedures.

REQUIREMENTS

  • Fluent French/Creole and English essential.
  • Willing to travel and or relocate to Mauritius, if not from Mauritius.
  • Solid knowledge of Mauritian laws is advantageous.
  • A relevant tertiary qualification is advantageous.
  • Minimum 5 years' senior management experience in the quick-service restaurant (QSR)/fast food industry.
  • Solid understanding of financial and employment relations principles.
  • Valid driver's licence.

COMPETENCIES

  • Leadership and people management
  • Analytical thinking
  • Strategy and execution
  • Customer-centricity
  • Decision-making and judgement
  • Conflict management
  • Interpersonal skills
  • Integrity
  • Resilience and stress tolerance
  • Business acumen
  • Emotional intelligence
This advertiser has chosen not to accept applicants from your region.

Operations Manager

Boksburg, Gauteng R250000 - R500000 Y Broll Property Group

Posted today

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Job Description

POSITION PURPOSE

Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
  • Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
  • Executes established operational goals and ensures that corporate wide plans are complemented and supported.
  • Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
  • Assumes responsibility for the effective operations management of the Centre and facilities.
  • Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
  • Liaises with tenants with regards to operational problems.
  • Responds to emergency call outs.
  • Day to day running and control of:
    • Tenant complaints
    • Security
    • Air Conditioning
    • Cleaning, Electrical, Plumbing etc.
  • Authorises of invoices for payments.
  • Issues tender documents.
  • Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
  • Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
  • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
  • Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
  • Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
  • Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
  • Identifies security threats and develop action plans for the prevention of incidents
  • Establishes and maintains security systems for the Centre and tenants
  • Monitors shops and businesses and react on emergency calls
  • Establishes and maintain security information network
  • Liaises with SAPS and local authorities
  • Plans the manning of the center and manage guards on duty
  • Determines the needs for security systems and equipment
  • Communicates with tenants regarding security systems
  • Develops and implements security devices
  • Creates security awareness amongst staff, tenants and shoppers
  • Compiles budgets and control expenditure
  • Establishes emergency plans
  • Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
  • Develops and implements safety directives
  • Completes financial forecasting duties, and generates and updates schedules for building expenditures.
  • Creates safety awareness and trains staff in Health and Safety.
  • Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
  • Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
  • Oversees the procurement of furnishings and equipment in accordance with budget planning.
  • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
  • Ensures that all maintenance agreements and leases are current.
  • Ensures that billing discrepancies are promptly tracked and resolved.
  • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
  • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
  • Acts as a liaison between the Company and external contacts.
  • Ensures effective coordination of external services with Company operations.
  • Obtains and conveys information as appropriate.
  • Promotes goodwill and a positive image of the Company.
  • Effectively supervises Centre personnel, ensuring optimal performance.
  • Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
  • Assigns and coordinates personnel. Directs daily operations.
  • Identifies, develops, and implements training programs as appropriate.
  • Conducts performance appraisals
  • Provides measurable feedback to assigned personnel and suggestions for improved performance
  • Formulates and implements employee corrective actions as needed
  • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
  • Assumes responsibility for related duties as required or assigned
  • Ensures that work area is clean, secure, and well maintained
  • Completes special projects as assigned
  • Reports on Operational expenses, foot traffic, security incidents etc.

PERFORMANCE MEASUREMENTS

  • Good communication and coordination exists with departments - Assistance is provided as needed
  • Procurement policy is fully complied with
  • Senior Management is appropriately informed of area activities and of any significant problems
  • Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
  • Company facilities are well maintained and secure and meet the needs of the Company
  • Centre or Property operations are efficiently and cost effectively administered
  • Current and future Centre or Property needs are well planned and budgets are established and maintained
  • Effective business relations exist with vendors, contractors, and trade professionals

QUALIFICATIONS

  • Education/Certification: Matric
  • Additional related maintenance and Centre management training preferred

REQUIRED KNOWLEDGE

  • Excellent understanding of Centre or Property management procedures
  • Knowledge of budgeting, service contracts, and leasing agreements

EXPERIENCE REQUIRED

  • Five or more years of related experience, with at least two or more years of supervisory experience

SKILLS/ABILITIES

  • Excellent leadership abilities
  • Able to organise, coordinate, and direct team activities
  • Strong problem solving skills
  • Good communications skills
  • Able to use all related maintenance equipment and computer applications
This advertiser has chosen not to accept applicants from your region.

Operations Manager

R1200000 - R2400000 Y Job Crystal

Posted today

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Job Description

Overall Purpose of the Role:

the business is a purpose-led business with a strong entrepreneurial identity and a high performance culture. As one of the fastest growing startup digital banks in the world, it is a fast moving environment comprised of multiple moving parts. The care and growth of its people are at the center of the business. People that are successful and sustainably grow at the business are those with benevolent intent, high levels of emotional fortitude and a determination to shape the future. the business's five values are expressed as:

  • Compassion – "we care deeply and genuinely for our people"
  • Customer Obsession – "without them there is no need for us"
  • Empowerment – "we serve our customers through serving our people"
  • Ownership – "this is our business, nobody else will make it great"
  • Innovation – "to be great, we have to do things differently"

The Senior Manager (GM) of the Omni-Channel Contact Centre is responsible for the overall strategy implementation, leadership, and performance of customer support operations across multiple channels, including voice, email, live chat, social media, SMS, and self-service platforms. This role is pivotal in delivering seamless, consistent, and high-quality customer experience, aligning operational excellence with business goals.

Responsibilities: Strategic Leadership:

  • Implement and shape the contact centre strategy to support business growth, customer experience and customer transformation.
  • Set long-term goals, KPIs, and SLAs to ensure continuous service improvement and customer satisfaction.
  • Champion digital transformation and omni-channel integration initiatives.

Operations Management:

  • Oversee day-to-day operations across all customer touchpoints.
  • Manage workforce planning, forecasting, and scheduling for peak performance.
  • Ensure optimal use of contact centre technologies, CRM systems, and AI/chatbot platforms.
  • Maintain compliance with industry standards, data protection regulations, and internal policies.

Customer Experience & Quality Assurance:

  • Drive improvements in CSAT, NPS, FCR, Interaction Ratios and other key performance indicators.
  • Monitor quality assurance programs across all channels.
  • Analyze customer feedback to identify pain points and opportunities for service enhancement.

Team Leadership & Development:

  • Lead and inspire a large team of managers, supervisors, and front-line agents.
  • Promote a high-performance culture and ensure team development through coaching, training, and mentoring.
  • Drive engagement and retention strategies to build a motivated workforce.

Technology & Innovation:

  • Partner with IT and product teams to enhance omni-channel capabilities and automation.
  • Leverage data analytics and AI to improve decision-making and operational efficiency.
  • Stay updated on emerging trends in customer experience and contact centre technology.

Financial Management:

  • Develop and manage budgets, forecasts, and cost control measures.
  • Identify and implement cost optimization strategies without compromising service quality.

Stakeholder Management:

  • Collaborate with internal departments (Sales, Marketing, IT, Product) to ensure alignment on customer service goals.
  • Report on operational performance and strategic initiatives to executive leadership.

Experience Required:

  • 10+ years in a Financial Services Contact Centre management, with at least 5 years in a Mid-senior leadership role
  • Strong understanding of customer service metrics, tools, and technologies (Genesys Cloud experience will be advantageous).
  • Proven experience in leading omni-channel or multi-channel environments.

Skills Required:

  • Exceptional leadership and people management.
  • Strategic thinking and data-driven decision-making.
  • Strong communication and interpersonal skills.
  • Expertise in customer journey mapping, process improvement (Lean/Six Sigma), and change management.

Competencies Required:

  • Customer-Centric Mindset
  • Digital Fluency
  • Analytical Thinking
  • Agility & Innovation
  • Emotional Intelligence

Stakeholder Influence Qualification/s Required:

  • Matric
  • A tertiary degree or Diploma will be advantageous
  • FAIS/RE Qualification will be advantageous

Principles and Attitude:

The incumbent must show a committed alignment to the Values and Guiding Principles of Bank's culture, and his/her conduct must exemplify this:

  • To enable understanding in our staff and our customers about how money really works through transparency and simplicity
  • Affordable mindset: When solving a process/problem – use a technology/automation mindset to ensure that we keep our Affordable promise to our clients
  • Anti-Fragility: Talent must be fit for a demanding environment with World Class Standards
  • Collaboration: Co-creation of processes that can be used multiple times Globally

Job Type: Full-time

Work Location: In person

This advertiser has chosen not to accept applicants from your region.
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Operations Manager

R180000 - R300000 Y Kimberly-Clark

Posted today

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Job Description

Operations Manager - Epping Mill, Cape Town

Job posting closing date: 23rd September, end of day

As a person, you're a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

To lead the multi-functional / dimensional asset footprint of the Plant and associated operating crews, being responsible for outputs and costs over these assets and liaising with all parties with a vested interest in this production, while always ensuring assets are managed, maintained and operated at world class standards in the areas of safety, quality, reliability and cost. To be an active and integral member of the Facility Management Team (FMT). Developing strategic and tactical plans for the plant operations. Leading and guiding Asset leaders and Engineers to drive technical improvement as well as reliability that improves OEE, that also supports total waste reduction to unlock best in class capability and cost, delivered by high levels of engagement and enablement in the operations team.

In this role, you will be responsible for:

  • Cost, Quality, Safety:
  • Proactively explore strategic and tactical opportunities for the site regardless of function and engage the Regional Multi-Functional Teams, and Senior Operations Leadership Team as appropriate.
  • Review Quality systems for adherence and compliance.
  • Participate in quality review meetings.
  • Maintain a "run to target" philosophy at all times.
  • Data Analysis:
  • Initiate and participate in strategic discussions. Represents Operations in strategic initiatives, providing the necessary input and analytics around business intelligence.
  • Formulate, develop and drive strategic opportunities within the Mill Operations supported by digital analysis and dashboards to deliver improved costs and efficiencies.
  • Analyse relevant verified data to identify and gain understanding of opportunities to improve performance in Operations to provide guidance and drive the correct focus areas within Operations.
  • Leadership:
  • Provides leadership and direction to the Operations team to accomplish defined objectives in building high levels of engagement.
  • Provide coaching and development for teams and individual employees.
  • Identifies training needs and arranges on-the-job training, and the development of subordinates. All compliance training and licensing is completed within the required times.
  • Attends to employee relationship (ER) matters and conducts counselling sessions and takes appropriate action building sound relationships with the union
  • Provide technical guidance to direct reports and drive training interventions to close development gaps within the operations teams that support OFR as example to improve enablement.
  • Cost:
  • Adopt LEAN practices to drive cost control and identification of opportunities within the operations, from overheads to material consumption that supports accurate forecasting for monthly spend to drive down CC/SU.
  • Lead the "External cost savings" Pillar within cost transformation for operations. Consult with local and regional LCM teams to pull through cost saving at the earliest opportunity.
  • Key Link between Logistics, Sales, Engineering, Regional CI team and projects related to product and operations.
  • Developing and managing budgets and budget processes in Operations.
  • Corporate Governance, Asset Quality, safety and housekeeping standards Safety:
  • To direct and maintain a high level of safety and 5S housekeeping awareness through 100% employee participation within operations.
  • The development of sound safety programmes and maintenance of good working conditions, adherence to organization and legal safety rules and regulations.
  • Continually comply with all K-C regulatory & control requirements, internal controls, while at all-times driving accountability and compliance in Operations
  • Requires understanding of Environmental and K-C statutory requirements.
  • Ensure assets are maintained in a "Safe to operate" condition at all times while promoting all aspects of safe working practices to meet all safety and housekeeping objectives of the plant.
  • Continuous Improvement:
  • Drive cycle time optimization and grade change improvement across operations to support free cash flow
  • Optimise performance through the achievement of defined targets, objectives, metrics and standards in the areas of waste, output, machine delay, efficiency and reliability. This includes the execution of continuous improvement plans.
  • Ensure Tier 1,2,3 meetings are conducted to organizational standard to drive performance for the day, the week and the month.
  • Strategically plan and schedule Kaizen workshops to drive step change performance

About Us

Huggies. Kleenex. Baby Soft. Kotex. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

Led by Purpose. Driven by You

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In this manufacturing role, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following:

JOB REQUIREMENTS:

  • Mechanical or Electrical Engineering Degree
  • Minimum of 10 years plant and people management experience in a high-speed manufacturing environment (FMCG) is required, of which at least 5 years must be in a senior management role.
  • Proven record of operational success or related business success.
  • Sound management, technical and leadership skills are essential and above average computer literacy are required.
  • Qualification in LSS (Black belt)
  • Well experienced with ISO / GMP
  • Understanding of South African Labor Law
  • Ability to influence at all levels to drive continuous improvement across the asset.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

We are an equal opportunity employer and are committed to developing a diverse workforce. Preference will be given to candidates who promote representation within Kimberly-Clark in terms of the Employment Equity Act.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to relevant background checks carried out in South Africa.

#LI-Onsite

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Operations Manager

R90000 - R120000 Y Kream Restaurant

Posted today

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Job Description

Location:
Gauteng

Employment Type:
Full-time

About Kream

Kream Restaurant is a premium dining destination known for excellence in service, style, and customer experience. We are committed to creating unforgettable moments for our guests while fostering a dynamic, professional, and supportive team culture.

The Role

We are seeking an experienced
Operations Manager
to oversee and elevate the day-to-day running of our restaurant. This role requires a strong leader with a keen eye for detail, excellent organizational skills, and a passion for hospitality.

Key Responsibilities

  • Manage daily restaurant operations to ensure seamless service.
  • Lead, train, and motivate staff across all departments.
  • Maintain service excellence, compliance, and hygiene standards.
  • Oversee inventory, supplier management, and cost control.
  • Monitor operational performance and implement efficiency improvements.
  • Handle customer feedback and resolve challenges effectively.
  • Collaborate with management to achieve business and financial goals.

Requirements

  • Proven experience as an Operations Manager, Restaurant Manager, or similar leadership role in hospitality.
  • Strong leadership, organizational, and communication skills.
  • Solid understanding of restaurant operations (front & back of house).
  • Knowledge of budgeting, stock management, and cost control.
  • Ability to thrive under pressure in a fast-paced environment.
  • Flexible availability, including evenings, weekends, and holidays.

What We Offer

  • Competitive salary & performance-based incentives.
  • Growth opportunities within a leading hospitality group.
  • A vibrant and professional work environment.
  • The chance to be part of a brand that values quality and innovation.

Ready to join the Kream team? Apply now via

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Operations Manager

Mpumalanga, Mpumalanga R900000 - R1200000 Y Limetime Shuttle Service

Posted today

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Job Description

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the safe operation of a public transport company. The candidate should be comfortable multitasking and creating a staff complement that can deliver an excellent customer service experience. The ideal candidate will have previous experience in related fields.

Responsibilities

  • Establish and maintain business standards for accuracy, productivity and reliability
  • Manage the daily functions of the business
  • Prepare annual performance review and reevaluate processes
  • Ensure regulatory, compliance and legal rules are followed
  • Manage budget to align with goals of business
  • Maintain a system that allows a safe and on time public transporter.
  • develop staff to enable industry leading customer service.

Qualifications

  • 5+ years of experience in a similar role
  • Proficiency with Microsoft Office
  • Strong organizational and communication skills
  • Strong ability to multitask
  • Comfort working with multiple groups within business
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