2,336 Experienced Operations Manager jobs in South Africa

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization

Overview

We are hiring an Operations Manager (Hospitality) for a multi-brand company in the Hospitality & Food & Beverage industry. This is a Full-Time remote role for a United States based client. The role is focused on back-of-house operations, vendor coordination, multi-location project delivery, and building scalable processes across several brands. The ideal candidate is a proactive, detail-oriented systems thinker with strong communication skills, deep hospitality operations experience (including quick-service/ghost kitchens), and the ability to manage multiple concurrent initiatives in a fast-paced environment.

• Own day-to-day back-of-house operations across multiple hospitality brands and locations (including restaurants and ghost kitchens)
• Build and manage project plans, timelines, and deliverables in ClickUp; track progress and ensure on-time execution
• Coordinate vendor relationships (e.g., suppliers, kitchen operators, marketing/communications agencies) and standardize procurement processes
• Lead communications with internal teams and contractors; run standups, assign tasks, and publish weekly status reports
• Drive hiring coordination and onboarding across multiple US locations; maintain training materials and SOPs
• Implement scalable workflows and documentation to support rapid expansion; continuously optimize operational processes
• Facilitate outreach and coordination for sponsorships, partnerships, and grants in collaboration with specialized team members
• Monitor KPIs, budgets, and timelines; prepare dashboards and executive updates; proactively surface risks and mitigation plans
• Support cross-functional initiatives across additional business lines as needed, ensuring consistent service quality and brand standards
• Champion a culture of accountability, continuous improvement, and clear communication

• 3+ years of operations or project management experience
• 3+ years of experience in hospitality/F&B
• 3+ years of experience with multi-location or quick-service/ghost kitchen environments
• Must have experience working with US market operations and time zones; availability to work 11:00 AM–7:00 PM Eastern Time
• Proven success managing vendors and leading cross-functional teams in a distributed, fast-scaling setting
• Hands-on experience creating SOPs, playbooks, and scalable processes
• Strong organizational, prioritization, and stakeholder management skills; able to manage multiple workstreams simultaneously
• Excellent written and verbal English with client-facing professionalism

• Track record scaling operations across multiple brands or business units
• Experience with sponsorship/partnership outreach or coordinating grant-related initiatives
• Background collaborating with marketing/communications teams to align timelines and deliverables

• Google Workspace (Docs, Sheets, Drive, Calendar)
• ClickUp (project management)
• GoHighLevel (CRM/marketing automation)
• Slack and Zoom (team communication)

• Full-Time position; 11:00 AM–7:00 PM Eastern Time (ET)
• Fully remote role for a United States based client
• Pay ranges from 14,000 ZAR - 24,000 ZAR per month depending on experience
• Includes training, growth potential, and long-term engagement with a fast-scaling team

• Internet speed of at least 20 Mbps upload and download
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with microphone
• Competitive pay rates
• Consistent hours and predictable workload
• Fully remote work with long-term potential
• Direct collaboration with the leadership team, making a real impact
• Supportive and inclusive work environment
• Opportunity to grow alongside a fast-scaling, multi-brand hospitality organization