22 Event Planning jobs in South Africa

It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

ROLE PURPOSE

The Operations engineering shift position have responsibilities focused on the smooth running of our customers environment ensuring server, storage, back-up, OS and application availability is maintained at the highest level. This is achieved by performing routine maintenance, implementing best practices etc. As an engineer you will be responsible for working on complex Incidents, problems and changes always adhering to ITIL principles. The Operations team operative 24/7 - 365 days a year on a rotational 12-hour shift schedule.

ROLE RESPONSIBILITIES:

• Event management - monitoring alarms from Logicmonitor and other tools, opening incidents in the ticketing system and notifying customers of an event within defined SLAs.
• Contact third party suppliers to log support calls, obtain updates on open support calls or request technical advice.
• Liaise with logistics team to ensure spares are delivered to a customer site where required.
• Liaise with the Maintenance team to ensure required parts are sourced and shipped to a customer site within SLA.
• Manage the “planned maintenance” process, receiving Carrier notifications of downtime and notifying the customer of any impact to service.
• Work closely with resource management to organise engineer to site where required.
• Carry out remote diagnostic tests and checks when incidents are logged by customers.
• Escalating calls to senior engineers or management as appropriate.
• Liaison with internal departments, vendors and suppliers where required.
• To take ownership of Customers’ requests and be proactive when dealing with Customers’ issues.
• To ensure all requests meet or exceed the contractual Service Level Agreements.
• Always maintain high customer-care levels.
• Provide advanced diagnostics when appropriate.
• Implement routine and minor Change Requests.
• Daily backup & media actions performed as per SLA.
• Actively seek to improve and grow own skill and knowledge in appropriate areas.
• Identifying and recommending improvements for the 1st Line Support operation
• Carry out housekeeping tasks.
• Manage phone calls from customers, ensuring they are made aware of what action has been or will be taken to resolve their issues.
• Handle incoming emails from customers, resolver teams and service management ensuring they are acted upon in a timely manner.
• Perform Incident Management to ensure that the appropriate action is being taken to meet SLAs and service is restored for the customer.
• Providing input to customer facing Technical Incident Reports.
• Capturing repeat faults and undertaking root cause analysis.
• Proactive identification of fault trends.
• Update customers by telephone or e-mail on the progress of a support call or to ask for additional information.
• Assist with the implementation of Customer projects, internal support projects or support administration tasks.
• Ad-hoc duties as required.

DELIVERY RESPONSIBILITIES:

• Attend the Change Advisory Board for customer change requests.
• Attend meetings and working parties to represent Operations where necessary.
• Attend customer meetings to provide technical consultancy, usually by VC but occasionally on site.
• Helping to identify gaps in existing technical documentation, knowledge and skills.
• Creating and maintaining of technical customer documentation.
• Ensuring customer transition pre-requisites are delivered by EPM and Project Management.
• Undertake technical audits for key customers where issues have been identified.

KEY PERFORMANCE INDICATORS:

KPI’s

• Change Implementation Quality.
• Complete Partnership and Technical Skill Certifications Requirements.
• Customer and End User Satisfaction and Relationships.
• Customer Service Improvements.
• ISO and 2000 Compliance.
• Project Execution and Service Transition Quality.
• Ticket Management Disciplines and SLA’s.
• Timesheet Completion Quality.
• Any added goals.

Skills and Competencies

• Accountable Execution.
• Agile Transformation.
• Cross-Business Engagement.
• Excellent Customer Solutions.
• Impactful Communication.
• Inclusive Teamwork.
• Positive Resilience.
• Smart Decision Making.

PERSON REQUIREMENTS:

EXPERIENCE:

• Experience of configuring, troubleshooting and administering the Microsoft Windows Server Operating System (2008, 2012, 2016) and key roles, including Active Directory, DNS, DHCP IIS, FTP and Clustering.
• Experience of configuring, troubleshooting and administering VMware ESXi 5.1 – 6.x, vSphere SRM and vSphere Replication.
• Experience of configuring, troubleshooting and administering Microsoft Hyper-V 2012 – 2016.
• Experience in administrating Microsoft Azure and Office 365.
• Experience of administering/scheduling Backup and Replication Solutions (HP Data Protector, Veeam, Backup Exec).
• Experience of configuring, troubleshooting and administering Exchange 2007, 2010 and 2016.
• Administration and Configuration of Microsoft System Centre Configuration Manager.
• Experience of configuring, troubleshooting and administering ESET Antivirus solutions.
• Experience of configuring, troubleshooting and administering Fortinet Appliances.
• Administration of HP and IBM Tape Libraries.
• Administration & troubleshooting of storage systems. (Dell SAN Storage, Synology, HP 3PAR, and IBM DS and Storwize)
• Administration & troubleshooting of Compute Hardware. (Dell, IBM, HP)
• Network switching and routing experience. (Ubiquiti, Netgear, Dell, HP)
• Proficient understanding of PowerShell scripting.

QUALIFICATIONS:

• National High School Senior Certificate (or equivalent)
• CompTIA A+
• CompTIA N+ (preferable, not mandatory)
• Microsoft (MCSA/MCSE)
• Microsoft Modern Desktop Administrator Associate
• Veeam (VMCE)
• VMware (VCP 6.5 or later)
• ITIL v3 / v4 Foundation - preferred, but not mandatory

ADDITIONAL SKILLS/ATTRIBUTES:

• Recognised as a professional in field.
• Strong ability to solve and troubleshoot problems remotely.
• Ability to work in a very busy and highly pressurised environment.
• A detailed and accurate approach to undertaking all duties.
• The ability to communicate both verbally and electronically in a clear, professional manner.
• A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
• The ability to work with minimum supervision and to maintain a high level of motivation and productivity.
• Ability to deal with high impact, high profile, incidents and remain calm under pressure.
• Client focussed and with customer care / services mind-set.
• Numerate and literate with an eye for detail.
• Excellent communicator at all levels (verbal/written).
• A team player but able to work independently and be self-motivated.
• Professional telephone manner.
• Experience dealing with Enterprise customers.
• Enthusiastic, energetic and confident.
• Full, clean, driving licence.
• Ability to obtain SC security clearance.

Disclaimer : Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans

If you’re interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.

Overview

Role purpose and responsibilities revolve around ensuring the smooth running of the customer environment, maintaining server, storage, back-up, OS and application availability at the highest level. The Operations engineering shift operates 24/7 on a rotational 12-hour shift schedule, handling complex incidents, problems and changes in adherence to ITIL principles.

• Event management - monitor alarms from Logicmonitor and other tools, open incidents in the ticketing system, and notify customers of events within defined SLAs.
• Contact third-party suppliers to log support calls, obtain updates, or request technical advice.
• Liaise with logistics to ensure spares are delivered to a customer site when required.
• Liaise with the Maintenance team to source and ship required parts to a customer site within SLA.
• Manage the “planned maintenance” process, receive Carrier downtime notifications, and inform the customer of any impact to service.
• Coordinate with resource management to organise engineer site visits as needed.
• Carry out remote diagnostic tests and checks when incidents are logged by customers.
• Escalate calls to senior engineers or management as appropriate.
• Collaborate with internal departments, vendors and suppliers as required.
• Take ownership of customer requests and be proactive in resolving issues, ensuring requests meet or exceed contractual SLAs and maintaining high customer-care levels.
• Provide advanced diagnostics when appropriate and implement routine and minor Change Requests.
• Daily backup and media actions performed per SLA.
• Identify fault trends, capture repeat faults, and undertake root cause analysis; proactively seek to improve and grow skills.
• Update customers by telephone or e-mail on progress, or request additional information; assist with customer projects, internal support projects, or support administration tasks.
• Carry out housekeeping tasks and handle incoming calls and emails from customers, ensuring timely action and communication.
• Perform Incident Management to restore service and provide input to customer-facing Technical Incident Reports.
• Attend to customer meetings and contribute technical consultancy as required; identify gaps in documentation and knowledge; create and maintain technical customer documentation.
• Ensure customer transition prerequisites are delivered by EPM and Project Management; undertake technical audits for key customers where issues are identified.
• Ad-hoc duties as required.

• Attend the Change Advisory Board for customer change requests.
• Represent Operations in meetings and working parties; provide technical consultancy usually via VC, and occasionally on-site.
• Identify gaps in existing technical documentation, knowledge and skills; create and maintain technical customer documentation.
• Ensure prerequisites for customer transition are delivered; undertake technical audits for key customers.

• Change Implementation Quality.
• Complete Partnership and Technical Skill Certifications Requirements.
• Customer and End User Satisfaction and Relationships.
• Customer Service Improvements.
• Identify Project Opportunities.
• ISO 27001 and 2000 Compliance.
• Project Execution and Service Transition Quality.
• Ticket Management Disciplines and SLAs.
• Timesheet Completion Quality.
• Any added goals.

• Accountable Execution.
• Agile Transformation.
• Cross-Business Engagement.
• Entrepreneurial Spirit.
• Excellent Customer Solutions.
• Impactful Communication.
• Inclusive Teamwork.
• Positive Resilience.
• Self-Driven Learning.
• Smart Decision Making.

• Experience configuring, troubleshooting and administering Microsoft Windows Server OS (2008, 2012, 2016) and key roles (Active Directory, DNS, DHCP, IIS, FTP and Clustering).
• Experience configuring, troubleshooting and administering VMware ESXi 5.1 – 6.x, vSphere SRM and vSphere Replication.
• Experience configuring, troubleshooting and administering Microsoft Hyper-V 2012 – 2016.
• Experience administering Microsoft Azure and Office 365.
• Experience administering/scheduling Backup and Replication Solutions (HP Data Protector, Veeam, Backup Exec).
• Experience configuring, troubleshooting and administering Exchange 2007, 2010 and 2016.
• Administration and configuration of Microsoft System Center Configuration Manager.
• Experience configuring, troubleshooting and administering ESET Antivirus solutions.
• Experience configuring, troubleshooting and administering Fortinet Appliances.
• Administration of HP and IBM Tape Libraries.
• Administration & troubleshooting of storage systems (Dell SAN Storage, Synology, HP 3PAR, IBM DS/Storwize).
• Administration & troubleshooting of Compute Hardware (Dell, IBM, HP).
• Network switching and routing experience (Ubiquiti, Netgear, Dell, HP).
• Proficient understanding of PowerShell scripting.

• National High School Senior Certificate (or equivalent).
• CompTIA A+.
• CompTIA N+ (preferable, not mandatory).
• Microsoft Azure Administrator Associate.
• Microsoft (MCSA/MCSE).
• Microsoft Modern Desktop Administrator Associate.
• Veeam (VMCE).
• VMware (VCP 6.5 or later).
• ITIL v3 / v4 Foundation - preferred, but not mandatory.

• Professional in the field; strong remote troubleshooting ability.
• Ability to work in a busy, high-pressure environment with a detail-oriented approach.
• Clear verbal and written communication; good listener; able to explain technical issues to varied audiences.
• Ability to work with minimal supervision and remain motivated and productive.
• Calm under high-impact incidents; client-focused with customer care mindset.
• Numerate and literate with attention to detail; professional and diligent; excellent communicator at all levels.
• Team player but capable of independent work; professional telephone manner.
• Experience dealing with Enterprise customers; enthusiastic, energetic and confident.
• Good PC skills and MS Office; full, clean driving licence; ability to obtain SC security clearance.

Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures to redress disadvantages experienced by designated groups. Preference will be given to candidates from designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans.

Why choose Logicalis?

It's not just IT solutions, It's IT global know-how Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers' vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and

• Employee Type:

Full-Time
- Location:

Johannesburg
- Job Type:

Management
- Experience:

Not Specified
- Date Posted:

9/29/2025

Job Description:

We are seeking a dynamic and experienced boutique hotel manager with a knack for event planning to oversee the daily operations of our esteemed guesthouse, The Wesley Boutique Hotel. The ideal candidate must have a passion for delivering exceptional guest experiences and have a proven track record in hospitality management and event coordination. As the boutique hotel manager and event planner, you will be responsible for orchestrating memorable events while ensuring the smooth operation of our guesthouse.

Roles and responsibilities include but are not limited to:

• Managing and coordinating staff schedules and duties, including event staff for special occasions.

• Responding to and resolving guest inquiries and complaints promptly and professionally.

• Ensuring the cleanliness and maintenance of guest rooms, common areas, and event spaces.

• Overseeing the seamless check-in and check-out process for guests attending events or staying at the guesthouse.

• Monitoring and managing guest reservations and bookings, including those for events and special occasions.

• Implementing and maintaining initiatives to enhance guest satisfaction during their stay and at events.

• Managing inventory and ordering supplies, including those necessary for events.

• Planning, organizing, and executing various events, ranging from intimate gatherings to larger celebrations, ensuring each event meets or exceeds guest expectations.

Skills and Attributes:

• Excellent communication and interpersonal skills to liaise effectively with guests, staff, and vendors.

• Strong leadership qualities and problem-solving abilities to manage both day-to-day operations and event logistics.

• Attention to detail and ability to multitask effectively in a fast-paced environment.

• Capacity to work both independently and collaboratively as part of a team, fostering a positive work environment.

• Experience in hospitality or guest services, with a demonstrated background in event planning and management.

• Familiarity with reservation management software and event planning tools is advantageous.

Requirements:

• Must possess your own or reliable transportation and hold a valid driver's license.

• Minimum of 3 years' experience in a similar managerial position within the hospitality industry.

• Willingness to live on-site as a live-in manager.

• Flexible availability to work weekends and public holidays, as required.

• Fluency in English is essential; proficiency in other languages is beneficial.

Expected start date: Immediate (Urgently hiring)

Job Type: Full-time

Ability to Commute:

• Bryanston, Gauteng (Required)

Job Type: Full-time

Experience:

• Hospitality: 3 years (Preferred)

Work Location: In person

• Design and implement eventing and training across the company.
• Manage internal communication activities.
• Organize events such as product launches, training, and company experiences.
• Design, plan, and coordinate company staff and customer events/experiences.
• Manage invitations, budgeting, event planning, and execution.

Training Event Logistics:

• Coordinate training stock and shipments to ensure timely delivery.
• Manage operational event elements: lighting, sound, and projector facilities for training events.
• Oversee the execution of the event checklist to ensure all aspects are covered.

Marketing Collateral and Promotional Material Management:

• Manage merchandise stock and inventory efficiently.
• Production quotes, vendor coordination, and distribution.
• Plan and execute stock logistics for expos, including communication with accounts, freight services, and booth builders.
• Maintain communication with event organizers to ensure all requirements are met.
• Coordinate with various vendors (electricity, booth builders, catering) to ensure a smooth expo experience.
• Manage staff and roster for expos to ensure adequate coverage and support.

Travel Coordination in conjunction with events:

• Arrange flights and accommodations for staff and relevant stakeholders for company events.

Database Management:

• Facilitate the collection of customer contact details at events.
• Build and manage databases of clients, end-users, installers, etc. to support sales.

Experience:

• Brand marketing/eventing/event management experience.
• Experience in marketing, advertising, and communications.

Skills:

• Creative and energetic.
• Ability to manage and collate budgets.
• Time and project management skills.
• Good verbal and written communication.

Qualifications:

• Previous experience in event logistics, stock management, and expo planning.
• Strong organizational and coordination skills.
• Excellent communication skills for effective interaction with vendors, event organizers, and team members.
• Proficiency in database management and data collection.
• Ability to handle multiple tasks simultaneously and work under pressure.
• Detail-oriented and committed to delivering high-quality event experiences.

Market Related Salary

Please only apply for this position if you meet all the requirements.

• Design and implement eventing and training across the company.
• Manage internal communication activities.
• Organize events such as product launches, training, and company experiences.
• Design, plan, and coordinate company staff and customer events/experiences.
• Manage invitations, budgeting, event planning, and execution.

Training Event Logistics:

• Coordinate training stock and shipments to ensure timely delivery.
• Manage operational event elements: lighting, sound, and projector facilities for training events.
• Oversee the execution of the event checklist to ensure all aspects are covered.

Marketing Collateral and Promotional Material Management:

• Manage merchandise stock and inventory efficiently.
• Production quotes, vendor coordination, and distribution.
• Plan and execute stock logistics for expos, including communication with accounts, freight services, and booth builders.
• Maintain communication with event organizers to ensure all requirements are met.
• Coordinate with various vendors (electricity, booth builders, catering) to ensure a smooth expo experience.
• Manage staff and roster for expos to ensure adequate coverage and support.

Travel Coordination in conjunction with events:

• Arrange flights and accommodations for staff and relevant stakeholders for company events.

Database Management:

• Facilitate the collection of customer contact details at events.
• Build and manage databases of clients, end-users, installers, etc. to support sales.

Experience:

• Brand marketing/eventing/event management experience.
• Experience in marketing, advertising, and communications.

Skills:

• Creative and energetic.
• Ability to manage and collate budgets.
• Time and project management skills.
• Good verbal and written communication.

Qualifications:

• Previous experience in event logistics, stock management, and expo planning.
• Strong organizational and coordination skills.
• Excellent communication skills for effective interaction with vendors, event organizers, and team members.
• Proficiency in database management and data collection.
• Ability to handle multiple tasks simultaneously and work under pressure.
• Detail-oriented and committed to delivering high-quality event experiences.

Market Related Salary

Please only apply for this position if you meet all the requirements.

Overview

Description:

About us: The Division of University Advancement (DUA) aims to sustain and enhance the University’s academic mission, leadership, and worldwide impact, by engaging alumni and private sector constituents meaningfully in the mission of the University, building mutually beneficial relationships of increasing value and satisfaction over time. DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University’s vision for growth and innovation. We are focused on growing fundraising efforts; enhancing the effectiveness and satisfaction of alumni engagement and programs; building advancement talent capacity within and across divisions and creating an organization and culture that fosters diversity and inclusiveness.

Your opportunity:

Reporting to the Manager, Advancement Events and working as a member of the Advancement Events team in DUA Alumni Relations, the Event Coordinator plays a major role in delivering high quality, professional advancement related events. The Event Coordinator will work independently and be responsible for the co-ordination and management of a variety of events and special projects. The incumbent works closely with partners across the University to analyze their event needs and proactively build relationships with program managers, speakers, and university executives, to understand their requirements and feedback. The Event Coordinator effectively communicates event concepts and objectives through the development of guest experience decks to pitch event ideas and venue proposals that are responsive to the needs of University partners. The incumbent will be responsible for preparing detailed event materials and briefing senior University leadership on their role in the event. The Event Coordinator will ensure administration and logistics are completed in an efficient and professional manner, effectively communicating event progress and managing the execution of events from beginning to end. The Event Coordinator oversees all event logistics including budgets, catering, room bookings and audiovisual needs. The Event Coordinator will maintain regular and open communication with vendors, discussing requirements, timelines, expectations and feedback. The Event Coordinator is also responsible for clear and effective event communication including through invitations, registration web pages and correspondence with invitees and registrants. The incumbent also has knowledge and experience delivering large-scale and complex programming digitally and helps advance the University’s priorities through online engagement.

• Conceptualizing, organizing and executing event activities
• Building and strengthening relationships with stakeholders and partners of strategic importance
• Analyzing client needs and making recommendations on event logistics and options
• Overseeing the implementation of event plans and activities
• Liaising with clients and vendors to resolve minor complaints and address issues
• Resolving issues that may occur during events and escalating problems as required
• Conducting post-event evaluation, analysis and recommendations for changes
• Creating and editing documents (ex. briefing notes)

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum three (3) years relevant experience; events coordination and planning; proven successful experience with special events, managing volunteers and committees.
• Experience with conceptualizing, implementing and managing event plans from beginning to end.
• Experience with common online event platforms such as Zoom or MS Live.
• Experience planning and hosting engaging virtual events, webinars, and online meetings using platforms like Zoom and Microsoft Teams, ensuring smooth execution and high attendee satisfaction.
• Strong computer skills with sound working knowledge of PC platforms; high level of proficiency with word processing, spreadsheets, e-mail, internet, and presentation software. Proficiency in Microsoft Office (Windows XP) and other Social Media Platforms.
• Strong written and verbal communication skills; ability to relate well with staff, volunteers and donors. Demonstrated ability to apply a high degree of tact and sensitivity to daily activities and operate effectively in a multi-stakeholder environment.
• Excellent customer service skills are essential.
• Ability to influence internal and external stakeholders to achieve a desired outcome.
• Ability to communicate event concepts and ideas and prepare proposals.
• Strong organizational and time management and multi-tasking skills required.
• Proven ability to work independently and co-operatively on a team.
• Flexibility and the ability to adapt to changing circumstances, with on-the-fly thinking.
• Strong administrative skills; accuracy and attention to detail.
• Proven ability to prioritize a large volume of work in a fast-paced, high performance team environment.

• Diplomatic
• Multi-tasker
• Organized

Note: This is a one (1) year-term position.

Closing Date: 10/02/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term; This is a 1 year-term position.
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 10 -- $72,119. with an annual step progression to a maximum of $92,226. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Fiona Chan

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact