76 Enterprise Management jobs in South Africa

Ensuring that Operational and Strategic Risk tools are embedded in the organisation. Planning, development and implementation of the client's enterprise risk activities. Initiate and recommend adoption of new operational risk management tools and procedures. Developing, reviewing and updating Enterprise/Operational Risk Policies/frameworks to reflect best practice. Facilitate the identification, assessment of key risks inherent in the operation of business units, as well as assist with the formulation of action plans to address any gaps in the mitigating measures identified. Monitoring Risk levels and providing timely reports to Management and Stakeholders on the status of risks and mitigation efforts. Identifying, analysing, and evaluating potential risks related to Information and Technology. Participating in Governance Forums to ensure alignment of Operational and IT risk to Business Objectives. Promote and support timely and complete reporting of operational risk incidents/events by Business Stakeholders. Assisting with the co-ordination of the annual EWRM programme throughout the organisation. Assisting in the development and review of the appetite risk framework. Reporting to EXCO and Board Risk and Sustainability Committee on Operational and strategic Risk activities. Assist with the coordination of Business Continuity Management activity. Preparation of the packs for the Enterprise Risk Management Forum. Provide training to Staff on Risk Management tools, policies, frameworks, and practices. Coordinating assurance activities in collaboration with Internal Audit, Compliance, and other Assurance functions to ensure comprehensive coverage and alignment. Provide guidance and advisory to Business Stakeholders on risk-related matters. Staying informed about the evolving threats, trends, and technologies to proactively address emerging risks and enhance operational and IT risk management practices.

To enable effective implementation of Enterprise Risk Management activities and provide 2LOD independent oversight within the organisations, whilst ensuring policies and framework reflect best practices.

Qualifications:

1. Com (Accounting/Information Technology/Business/Risk Management)
2. Professional Certification (e.g., CISSP, CISM, CISA, CRISC)
3. A post-graduate qualification will be an added advantage.

Knowledge & Skills:

1. 8 - 10 years’ experience in Operational Risk environment in a financial institution
2. Demonstrated experience in managing operational and IT risk programs.
3. Knowledge of Risk and IT risk industry best practices and standards such as Basel, COSO, and ISO27001/31000.

Netsurit's mission is to "Support the dreams of the doers." For Netsurit, this means helping employees achieve their personal dreams and ambitions while they free up our customers to meet their broader business goals by taking the burden of day-to-day IT operations off their shoulders. What's your dream? Join the Netsurit Team and enjoy a culture where each employee is encouraged to dream and work on their dreams!

Job Purpose :

We are looking for a highly experienced Microsoft Intune Specialist to join our End User Computing team. This role will focus on managing and optimizing our Microsoft Intune environment, particularly within a large-scale, regulated banking environment. The ideal candidate will also support the migration from JAMF to Intune, requiring familiarity with macOS device management and enterprise mobility best practices.

Key Responsibilities :

• Lead the administration, configuration, and support of Microsoft Intune in a complex enterprise environment.
• Drive the migration project from JAMF to Microsoft Intune for macOS devices.
• Design and implement modern management strategies for Windows and macOS endpoints using Intune.
• Establish and maintain device compliance policies, configuration profiles, application deployment, and endpoint protection.
• Troubleshoot and resolve escalated device and policy issues across platforms.
• Collaborate with security and infrastructure teams to ensure endpoint configurations align with enterprise security baselines.
• Maintain technical documentation, standard operating procedures, and knowledge articles.
• Support patch management, reporting, and analytics on device posture and compliance.
• Provide subject matter expertise during audits and compliance reviews.

Required Skills & Experience :

• 5+ years of experience in enterprise device management, with at least 3 years focused on Microsoft Intune.
• Proven experience managing Intune in a complex, high-compliance environment such as a financial institution.
• Hands-on experience with JAMF and transitioning macOS devices to Intune is strongly preferred.
• Deep understanding of macOS device lifecycle management, MDM / EMM protocols, and Apple Business Manager.
• Strong skills in scripting and automation (e.g., PowerShell, shell scripting).
• Familiarity with Conditional Access, Endpoint Security, Defender for Endpoint, and compliance integration.
• Solid grasp of Microsoft 365 ecosystem and Azure AD integration.
• Understanding of regulatory requirements (e.g., POPIA, GDPR, PCI-DSS) impacting endpoint management.

Qualifications :

• Bachelors degree in Information Technology, Computer Science, or related discipline.
• Microsoft certifications (e.g., MD-102, MS-102, SC-300) preferred.
• JAMF certifications (e.g., JAMF Certified Tech) advantageous.

Key Attributes :

• Analytical mindset with strong problem-solving ability.
• Excellent communication and stakeholder management skills.
• Self-starter who thrives in high-pressure and high-accountability environments.
• Passion for innovation and continual improvement in end-user technology.

About Netsurit : We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers!

With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes.

For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient.

A Note to Third Parties : Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offers.

Ensuring that Operational and Strategic Risk tools are embedded in the organisation. Planning, development and implementation of the client's enterprise risk activities. Initiate and recommend adoption of new operational risk management tools and procedures. Developing, reviewing and updating Enterprise/Operational Risk Policies/frameworks to reflect best practice. Facilitate the identification, assessment of key risks inherent in the operation of business units, as well as assist with the formulation of action plans to address any gaps in the mitigating measures identified. Monitoring Risk levels and providing timely reports to Management and Stakeholders on the status of risks and mitigation efforts. Identifying, analysing, and evaluating potential risks related to Information and Technology. Participating in Governance Forums to ensure alignment of Operational and IT risk to Business Objectives. Promote and support timely and complete reporting of operational risk incidents/events by Business Stakeholders. Assisting with the co-ordination of the annual EWRM programme throughout the organisation. Assisting in the development and review of the appetite risk framework. Reporting to EXCO and Board Risk and Sustainability Committee on Operational and strategic Risk activities. Assist with the coordination of Business Continuity Management activity. Preparation of the packs for the Enterprise Risk Management Forum. Provide training to Staff on Risk Management tools, policies, frameworks, and practices. Coordinating assurance activities in collaboration with Internal Audit, Compliance, and other Assurance functions to ensure comprehensive coverage and alignment. Provide guidance and advisory to Business Stakeholders on risk-related matters. Staying informed about the evolving threats, trends, and technologies to proactively address emerging risks and enhance operational and IT risk management practices.

To enable effective implementation of Enterprise Risk Management activities and provide 2LOD independent oversight within the organisations, whilst ensuring policies and framework reflect best practices.

Qualification:

Com (Accounting/Information Technology/Business/Risk Management). Professional Certification (e.g., CISSP, CISM, CISA, CRISC). A post-graduate qualification will be an added advantage.

Knowledge Skills:

8 - 10 years’ experience in Operational Risk environment in a financial institution. Demonstrated experience in managing operational and IT risk programs. Knowledge of Risk and IT risk industry best practices and standards such as Basel, COSO and ISO27001/31000.

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery

? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system

? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available

? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation

People management

? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement

? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives

? Process improvement
? USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery

KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization

INTERACTIONS

Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

? Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills

Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills

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Date Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)

Description:

The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.

Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.

Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Salary will be commensurate with qualifications and experience.

About the Organization

U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.

Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:

All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .

Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .

All application materials, including recent reference letters, must be received by January 12, 2026.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .