367 Engineering Quality jobs in South Africa

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality. Requirements Process Analysis and Assessment Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement. Map and document processes using flowcharts, process mapping software, and other relevant tools. Process Optimisation & Continuous Improvement Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects. Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs. Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation. Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations. Data Collection, Performance Monitoring, and Reporting Collect and analyse operational data to track efficiency, identify trends, and validate improvements. Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules. Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements. Compliance and Risk Management Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards. Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps. Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities. Cross-Functional Collaboration & Stakeholder Engagement Work closely with internal business unit teams to implement and sustain improvements. Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes. Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements. Digital Transformation & Technology Integration Support the implementation and optimisation of digital tools, including ERP systems, Share Point, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems). Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort. Ensure alignment between process improvements and the organisation’s IT and data strategy. Desired Skills & Qualifications Education Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies. Experience 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors. Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous. Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage. Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred. Experience working in solar PV plant construction, operation, and asset management is a plus. Skills Process Analysis and Design. Quality Management Systems. Improvement Methodologies. Data Analysis and Problem-Solving. Project Management. Communication and Interpersonal Skills. Software Proficiency. #J-18808-Ljbffr

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

Operations

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

Additional Information

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

#J-18808-Ljbffr

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

#J-18808-Ljbffr

Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments. Qualifications Type of Qualification: First DegreeField of Study: Information Technology Experience Required This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices. Operations 1-2 years: Experience in business analysis, process flow and business process improvement. 5-7 years: Experience in Data analytics and BI technologies. Additional Information Adopting Practical Approaches Challenging Ideas Documenting Facts Examining Information Exploring Possibilities Interacting with People Interpreting Data Taking Action Team Working Data Analysis Data Integrity Business Intelligence using Qlik Sense Knowledge of Banking & Financial Service #J-18808-Ljbffr

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities. Why should you be part of our success story? A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. After our successful Series D in 2021, we raised another $50 M in 2023, doubling our valuation to $12 B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader. Support Process Improvement Lead – Responsibilities: Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement. Offer actionable insights to the product team to elevate the customer experience. Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments. Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team. Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation. Evaluate data and observe trends within core pods to propose enhancements. Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives. Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders. Lead cross-functional projects to enhance customer support workflows and reduce resolution time. Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance. Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Provided computer equipment tailored to your role Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including We Work access where available At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. #J-18808-Ljbffr

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations.Principal Accountabilities: Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits) Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle Embed new processes across the organization ensuring harmonisation RequirementsACCA / BCom Accounting or equivalent Passionate about working in finance transformation At least 7+ years of post-qualified, industry relevant experience Advanced problem solving, and analytical capabilities Experience in process implementation and optimisation Project and change management skills #J-18808-Ljbffr

Quality Assurance Engineering Lead page is loadedQuality Assurance Engineering Lead Apply remote type Hybrid locations Cape Town time type Full time posted on Posted 29 Days Ago job requisition id JR10349

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The QA Engineering Lead defines and drives the quality strategy, ensuring alignment with industry best practices and organizational objectives. This role involves owning and optimizing QA processes, mentoring team members, and leveraging automation to enhance efficiency and precision. The QA Engineering Lead oversees the development and implementation of scalable quality assurance solutions and frameworks to ensure consistent delivery of reliable, high-quality releases. This pivotal position requires a strategic mindset combined with hands-on technical execution, enabling the team to achieve excellence through impactful quality practices.

What you’ll be doing

As part of your role, your responsibilities will include:

• Involvement in user story definition and test scenarios: Guide teams in breaking down complex tasks into actionable user stories, ensuring alignment with team goals.
• Support with issue reproduction and resolution: Ensure impediments impacting team progress are identified and resolved efficiently.
• Collaboration with developers and DevOps: Foster cross-functional collaboration to remove silos and promote seamless delivery processes.
• Cross-Team Collaboration: Drive collaboration across teams, ensuring quality initiatives align with overall organizational goals.
• Agile/Scrum practices: Lead Agile practices across the organization, ensuring their consistent application and value delivery.
• Continuous Improvement Initiatives: Strategically plan and oversee continuous improvement efforts across QA practices and tools.
• Risk Management and Impact Assessment: Align risk management strategies with organizational goals, establishing tolerance levels and mitigation policies.
• Quality standards and defect prevention: Champion quality as a core value, fostering consistency and accountability in project delivery.
• Customer Advocacy: Ensure customer expectations are embedded into quality strategies and outcomes.
• Automation creation and maintenance: Drive adoption of automation standards across teams, promoting continuous improvement and innovation.
• Automation strategies and tools: Ownership of the Quality Engineering Technical Landscape, including QA tech stacks, infrastructure, and tools.
• Tool and Framework Development: Oversee tool and framework strategies, ensuring they deliver maximum ROI and scalability.
• Metrics and performance reporting: Analyse Quality and Team performance metrics to drive improvements and align QA objectives with organizational and product goals.
• Governance and QA principles: Drive organizational alignment in Agile and QA practices, ensuring scalability and consistency in delivery.
• Technical leadership and mentoring: Take ownership of the career development of QA team members by establishing clear objectives, leveraging KPIs to evaluate performance, and delivering constructive feedback. Oversee performance appraisals, facilitate one-on-one sessions, and provide coaching on Agile methodologies and QA best practices, while cultivating a culture of continuous improvement, mentorship, and professional excellence.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Facilitating Scrum practices, such as stand-ups, sprint planning, retrospectives, and sprint reviews.
• Coaching and mentoring team members on Agile principles, values, and practices to foster a culture of continuous improvement and better organization.
• Collaborating with product managers, senior management, and stakeholders to assist in prioritisation and managing backlog, ensuring that the team’s goals and customer’s needs align.
• Assisting teams in breaking down complex tasks into smaller, manageable user stories and supporting them in estimating the effort needed and planning iterations.
• Identifying and addressing impediments that delay team progress and working with the team to find creative solutions and improve their overall performance through Agile training.
• Monitoring and tracking team metrics and progress, providing feedback and insights to help teams optimize processes and deliver value on time.
• Drive alignment in agile practice across the organization by participating in Agile guilds and communities of practice.
• Ensure all teams adopt standardized Agile practices to promote consistency and efficiency in project delivery.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Facilitating Scrum practices, such as stand-ups, sprint planning, retrospectives, and sprint reviews.
• Coaching and mentoring team members on Agile principles, values, and practices to foster a culture of continuous improvement and better organization.
• Collaborating with product managers, senior management, and stakeholders to assist in prioritisation and managing backlog, ensuring that the team’s goals and customer’s needs align.
• Assisting teams in breaking down complex tasks into smaller, manageable user stories and supporting them in estimating the effort needed and planning iterations.
• Identifying and addressing impediments that delay team progress and working with the team to find creative solutions and improve their overall performance through Agile training.
• Monitoring and tracking team metrics and progress, providing feedback and insights to help teams optimize processes and deliver value on time.
• Drive alignment in agile practice across the organization by participating in Agile guilds and communities of practice.
• Ensure all teams adopt standardized Agile practices to promote consistency and efficiency in project delivery.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meal
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team socials

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive, and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

About Us

We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity.

Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too.

Best of all, we do this while enjoying ourselves as much as possible!

#J-18808-Ljbffr

Quality Assurance Engineering Lead page is loadedQuality Assurance Engineering Lead Apply remote type Hybrid locations Cape Town time type Full time posted on Posted 29 Days Ago job requisition id JR10349Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and i Gaming brands. At Digi Outsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Digi Outsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. The QA Engineering Lead defines and drives the quality strategy, ensuring alignment with industry best practices and organizational objectives. This role involves owning and optimizing QA processes, mentoring team members, and leveraging automation to enhance efficiency and precision. The QA Engineering Lead oversees the development and implementation of scalable quality assurance solutions and frameworks to ensure consistent delivery of reliable, high-quality releases. This pivotal position requires a strategic mindset combined with hands-on technical execution, enabling the team to achieve excellence through impactful quality practices.What you’ll be doing As part of your role, your responsibilities will include: Involvement in user story definition and test scenarios: Guide teams in breaking down complex tasks into actionable user stories, ensuring alignment with team goals. Support with issue reproduction and resolution: Ensure impediments impacting team progress are identified and resolved efficiently. Collaboration with developers and Dev Ops: Foster cross-functional collaboration to remove silos and promote seamless delivery processes. Cross-Team Collaboration: Drive collaboration across teams, ensuring quality initiatives align with overall organizational goals. Agile/Scrum practices: Lead Agile practices across the organization, ensuring their consistent application and value delivery. Continuous Improvement Initiatives: Strategically plan and oversee continuous improvement efforts across QA practices and tools. Risk Management and Impact Assessment: Align risk management strategies with organizational goals, establishing tolerance levels and mitigation policies. Quality standards and defect prevention: Champion quality as a core value, fostering consistency and accountability in project delivery. Customer Advocacy: Ensure customer expectations are embedded into quality strategies and outcomes. Automation creation and maintenance: Drive adoption of automation standards across teams, promoting continuous improvement and innovation. Automation strategies and tools: Ownership of the Quality Engineering Technical Landscape, including QA tech stacks, infrastructure, and tools. Tool and Framework Development: Oversee tool and framework strategies, ensuring they deliver maximum ROI and scalability. Metrics and performance reporting: Analyse Quality and Team performance metrics to drive improvements and align QA objectives with organizational and product goals. Governance and QA principles: Drive organizational alignment in Agile and QA practices, ensuring scalability and consistency in delivery. Technical leadership and mentoring: Take ownership of the career development of QA team members by establishing clear objectives, leveraging KPIs to evaluate performance, and delivering constructive feedback. Oversee performance appraisals, facilitate one-on-one sessions, and provide coaching on Agile methodologies and QA best practices, while cultivating a culture of continuous improvement, mentorship, and professional excellence. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Facilitating Scrum practices, such as stand-ups, sprint planning, retrospectives, and sprint reviews. Coaching and mentoring team members on Agile principles, values, and practices to foster a culture of continuous improvement and better organization. Collaborating with product managers, senior management, and stakeholders to assist in prioritisation and managing backlog, ensuring that the team’s goals and customer’s needs align. Assisting teams in breaking down complex tasks into smaller, manageable user stories and supporting them in estimating the effort needed and planning iterations. Identifying and addressing impediments that delay team progress and working with the team to find creative solutions and improve their overall performance through Agile training. Monitoring and tracking team metrics and progress, providing feedback and insights to help teams optimize processes and deliver value on time. Drive alignment in agile practice across the organization by participating in Agile guilds and communities of practice. Ensure all teams adopt standardized Agile practices to promote consistency and efficiency in project delivery. Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Facilitating Scrum practices, such as stand-ups, sprint planning, retrospectives, and sprint reviews. Coaching and mentoring team members on Agile principles, values, and practices to foster a culture of continuous improvement and better organization. Collaborating with product managers, senior management, and stakeholders to assist in prioritisation and managing backlog, ensuring that the team’s goals and customer’s needs align. Assisting teams in breaking down complex tasks into smaller, manageable user stories and supporting them in estimating the effort needed and planning iterations. Identifying and addressing impediments that delay team progress and working with the team to find creative solutions and improve their overall performance through Agile training. Monitoring and tracking team metrics and progress, providing feedback and insights to help teams optimize processes and deliver value on time. Drive alignment in agile practice across the organization by participating in Agile guilds and communities of practice. Ensure all teams adopt standardized Agile practices to promote consistency and efficiency in project delivery. Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We offer a great variety of personal and professional benefits to help you thrive at Digi Outsource and Super Group. This includes: We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meal Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On-site Barista Retirement Annuity Subsidy Team socials Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive, and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow! About Us We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too. Best of all, we do this while enjoying ourselves as much as possible! #J-18808-Ljbffr

Quality Assurance Engineering Lead page is loadedQuality Assurance Engineering Lead Apply remote type Hybrid locations Cape Town time type Full time posted on Posted 29 Days Ago job requisition id JR10349Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and i Gaming brands. At Digi Outsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Digi Outsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. The QA Engineering Lead defines and drives the quality strategy, ensuring alignment with industry best practices and organizational objectives. This role involves owning and optimizing QA processes, mentoring team members, and leveraging automation to enhance efficiency and precision. The QA Engineering Lead oversees the development and implementation of scalable quality assurance solutions and frameworks to ensure consistent delivery of reliable, high-quality releases. This pivotal position requires a strategic mindset combined with hands-on technical execution, enabling the team to achieve excellence through impactful quality practices.What you’ll be doing As part of your role, your responsibilities will include: Involvement in user story definition and test scenarios: Guide teams in breaking down complex tasks into actionable user stories, ensuring alignment with team goals. Support with issue reproduction and resolution: Ensure impediments impacting team progress are identified and resolved efficiently. Collaboration with developers and Dev Ops: Foster cross-functional collaboration to remove silos and promote seamless delivery processes. Cross-Team Collaboration: Drive collaboration across teams, ensuring quality initiatives align with overall organizational goals. Agile/Scrum practices: Lead Agile practices across the organization, ensuring their consistent application and value delivery. Continuous Improvement Initiatives: Strategically plan and oversee continuous improvement efforts across QA practices and tools. Risk Management and Impact Assessment: Align risk management strategies with organizational goals, establishing tolerance levels and mitigation policies. Quality standards and defect prevention: Champion quality as a core value, fostering consistency and accountability in project delivery. Customer Advocacy: Ensure customer expectations are embedded into quality strategies and outcomes. Automation creation and maintenance: Drive adoption of automation standards across teams, promoting continuous improvement and innovation. Automation strategies and tools: Ownership of the Quality Engineering Technical Landscape, including QA tech stacks, infrastructure, and tools. Tool and Framework Development: Oversee tool and framework strategies, ensuring they deliver maximum ROI and scalability. Metrics and performance reporting: Analyse Quality and Team performance metrics to drive improvements and align QA objectives with organizational and product goals. Governance and QA principles: Drive organizational alignment in Agile and QA practices, ensuring scalability and consistency in delivery. Technical leadership and mentoring: Take ownership of the career development of QA team members by establishing clear objectives, leveraging KPIs to evaluate performance, and delivering constructive feedback. Oversee performance appraisals, facilitate one-on-one sessions, and provide coaching on Agile methodologies and QA best practices, while cultivating a culture of continuous improvement, mentorship, and professional excellence. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Facilitating Scrum practices, such as stand-ups, sprint planning, retrospectives, and sprint reviews. Coaching and mentoring team members on Agile principles, values, and practices to foster a culture of continuous improvement and better organization. Collaborating with product managers, senior management, and stakeholders to assist in prioritisation and managing backlog, ensuring that the team’s goals and customer’s needs align. Assisting teams in breaking down complex tasks into smaller, manageable user stories and supporting them in estimating the effort needed and planning iterations. Identifying and addressing impediments that delay team progress and working with the team to find creative solutions and improve their overall performance through Agile training. Monitoring and tracking team metrics and progress, providing feedback and insights to help teams optimize processes and deliver value on time. Drive alignment in agile practice across the organization by participating in Agile guilds and communities of practice. Ensure all teams adopt standardized Agile practices to promote consistency and efficiency in project delivery. Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Facilitating Scrum practices, such as stand-ups, sprint planning, retrospectives, and sprint reviews. Coaching and mentoring team members on Agile principles, values, and practices to foster a culture of continuous improvement and better organization. Collaborating with product managers, senior management, and stakeholders to assist in prioritisation and managing backlog, ensuring that the team’s goals and customer’s needs align. Assisting teams in breaking down complex tasks into smaller, manageable user stories and supporting them in estimating the effort needed and planning iterations. Identifying and addressing impediments that delay team progress and working with the team to find creative solutions and improve their overall performance through Agile training. Monitoring and tracking team metrics and progress, providing feedback and insights to help teams optimize processes and deliver value on time. Drive alignment in agile practice across the organization by participating in Agile guilds and communities of practice. Ensure all teams adopt standardized Agile practices to promote consistency and efficiency in project delivery. Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We offer a great variety of personal and professional benefits to help you thrive at Digi Outsource and Super Group. This includes: We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meal Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On-site Barista Retirement Annuity Subsidy Team socials Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive, and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow! About Us We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too. Best of all, we do this while enjoying ourselves as much as possible! #J-18808-Ljbffr