12 Employee Wellbeing jobs in South Africa

Purpose:

The role will focus on providing advice and facilitation services to grow our client numbers within the pre-retirement and accumulation segments from our corporate membership base in both an advised and facilitated. In addition, it will provide support to the broader FPC business to ensure advice leads and opportunities are channelled to the appropriate areas. This role fulfils a dual purpose in being face to face with customers, as well as a part of the My Money Matters contact centre assisting customers telephonically. In addition will be responsible to help develop and implement strategies and manage key relationships like HR within our corporate accounts

Key performance areas:

• Ensure face to face worksite consulting in respect of all Corporate Clients that have signed up for eRBC is implemented and operating effectively.
• Make outbound calls to all relevant Retirees, Leavers and Joiners where necessary within the MyMoneyMatters contact centre
• Receive inbound calls in MyMoneyMatters Contact centre aligned to individual member engagement for financial needs including RBC, advice, product take-up execution and education
• To execute on sales campaigns, projects and initiatives as required with feedback captured through CRM system;
• High conversion rate of RBC and other leads into new client acquisition (through new products, consolidation of assets, increasing contributions, retention of assets)
• To effectively manage all eRBC leads from various interventions and provide feedback through CRM system;
• As required, to assist with worksite marketing and financial awareness;
• Implement and execute strategies with relevant Financial Planning Consultant to create and manage business opportunities arising within Corporate accounts;
• Manage and strengthen relationships with key personnel in assigned and segmented Corporate accounts;
• Assist clients with financial planning advice and solutions aligned to the 6 step financial planning process where applicable including:
• Make a written recommendation based on a client's responses to the risk profile questionnaire and subsequent discussions;
• Provide the client with information on the performance of the various investment portfolios available;
• Educate the clients with regards to basic investment principles, i.e. risk versus reward, market sentiment, trends, performance (offshore and local), benchmarks etc;
• Assist customers with execution of chosen financial solution including remaining paid-up within a fund, default solutions, etc
• Resolve client concerns, queries and/or complaints;
• Source new business within the relevant Corporate account
• Ensure face to face worksite consulting in respect of all Corporate Clients that have signed up for eRBC is implemented and operating effectively.
• Make outbound calls to all relevant Retirees, Leavers and Joiners where necessary within the MyMoneyMatters contact centre
• Receive inbound calls in MyMoneyMatters Contact centre aligned to individual member engagement for financial needs including RBC, advice, product take-up execution and education
• To execute on sales campaigns, projects and initiatives as required with feedback captured through CRM system;
• High conversion rate of RBC and other leads into new client acquisition (through new products, consolidation of assets, increasing contributions, retention of assets)
• To effectively manage all eRBC leads from various interventions and provide feedback through CRM system;
• As required, to assist with worksite marketing and financial awareness;
• Implement and execute strategies with relevant Financial Planning Consultant to create and manage business opportunities arising within Corporate accounts;
• Manage and strengthen relationships with key personnel in assigned and segmented Corporate accounts;

Assist clients with financial planning advice and solutions aligned to the 6 step financial planning process where applicable including:

• Make a written recommendation based on a client's responses to the risk profile questionnaire and subsequent discussions;
• Provide the client with information on the performance of the various investment portfolios available;
• Educate the clients with regards to basic investment principles, i.e. risk versus reward, market sentiment, trends, performance (offshore and local), benchmarks etc;
• Assist customers with execution of chosen financial solution including remaining paid-up within a fund, default solutions, etc
• Resolve client concerns, queries and/or complaints;
• Source new business within the relevant Corporate account

Qualifications:

• Matric
• BCom (majors in Financial Management or Financial Planning or Investments or Marketing)
• RE5

Job Description
Hello future Group Wellbeing Head
FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand's business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you

Job Summary
To shape and direct the enterprise Wellbeing strategic plan and function, guiding the implementation of holistic wellness programs and initiatives across FirstRand in collaboration with internal and external partners. Promote a culture of wellness to improve productivity, reduce healthcare costs for employees and the company and contribute towards driving high performance and high employee engagement levels. Lead the Wellbeing team in driving innovation and elevating the wellness agenda to ensure FirstRand remains a healthy organisation on a sustainable basis.

Are You Someone Who Can

• Provide leadership of the group's thinking and direction on the wellness approach, ensuring alignment to the HC strategy and FirstRand culture.
• Lead the centre Wellbeing team and guide segment Wellbeing teams in the development, communication, and monitoring of the group's wellness strategy, frameworks, policies, processes, and programmes, including:
• training programmes
• awareness initiatives
• wellness interventions
• management and board updates
• Maintain expert knowledge on relevant legislative developments, compliance requirements, and industry best practices and guide the group on appropriate responses.
• As a member of the Wellbeing community, participate in internal review panels on sick leave, critical illness, and ill-health incapacity reviews.
• Participate in the co-ordination of emergency responses to ensure employee support systems are activated and available as necessary.
• Collaborate with the employee benefits team and employee benefits partners in the design and delivery of wellness initiatives and insights, disease management programs, employee assistance programs, and health risk mitigation strategies.
• Research, identify and manage relationships with external wellness partners that support implementation of the wellness strategy.
• Guide the development and maintenance of sources of wellness data insights to inform management decision making and areas of focus.
• Leverage external research, benchmarks, and networks to design and deliver business relevant solutions. Attend and represent FirstRand at wellness forums to keep abreast of trends that will inform wellbeing policies. Stay abreast of local and global trends and changes and advise management of appropriate actions in terms of wellbeing where necessary.
• Drive internal collaboration and innovation in the delivery of relevant and commercially viable wellness solutions.

You Will Be An Ideal Candidate If You Have

• Minimum: Bachelor of Health Sciences related degree or equivalent level qualification with relevant experience. Preference will be given to candidates with a healthcare or healthcare adjacent qualification and registration with HPCSA.
• Deep experience in developing and implementing wellness strategies and programmes in large, complex organisations.
• Experience in interacting with and delivering to senior executive stakeholders.
• Ability to identify, communicate, and lead wellbeing priorities that support delivery of the group human capital strategy.
• Ability to effectively manage, influence and collaborate with internal and external stakeholders in a complex environment.
• Experience with data analysis and insights platforms to monitor effectiveness and inform decision making.
• Experience in leveraging technology to deliver wellbeing programmes and services in a manner that prioritizes the consumer experience.
• Knowledge of current trends in wellness and contribution to the discourse on the direction of wellness.

You Will Have Access To

• Challenging work in a complex and exciting environment
• Opportunities to innovate and create efficiencies.

We Can Be a Match If You Are

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Have a general understanding of different risk types.

Are you interested in taking the step? We look forward to engaging with you further. Apply now

*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
08/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description

Hello future Group Wellbeing Head

FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand's business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you

Job Summary

To shape and direct the enterprise Wellbeing strategic plan and function, guiding the implementation of holistic wellness programs and initiatives across FirstRand in collaboration with internal and external partners. Promote a culture of wellness to improve productivity, reduce healthcare costs for employees and the company and contribute towards driving high performance and high employee engagement levels. Lead the Wellbeing team in driving innovation and elevating the wellness agenda to ensure FirstRand remains a healthy organisation on a sustainable basis.

Are you someone who can:

• Provide leadership of the group's thinking and direction on the wellness approach, ensuring alignment to the HC strategy and FirstRand culture.

• Lead the centre Wellbeing team and guide segment Wellbeing teams in the development, communication, and monitoring of the group's wellness strategy, frameworks, policies, processes, and programmes, including:

• training programmes

• awareness initiatives
• wellness interventions

• management and board updates

• Maintain expert knowledge on relevant legislative developments, compliance requirements, and industry best practices and guide the group on appropriate responses.

• As a member of the Wellbeing community, participate in internal review panels on sick leave, critical illness, and ill-health incapacity reviews.
• Participate in the co-ordination of emergency responses to ensure employee support systems are activated and available as necessary.
• Collaborate with the employee benefits team and employee benefits partners in the design and delivery of wellness initiatives and insights, disease management programs, employee assistance programs, and health risk mitigation strategies.
• Research, identify and manage relationships with external wellness partners that support implementation of the wellness strategy.
• Guide the development and maintenance of sources of wellness data insights to inform management decision making and areas of focus.
• Leverage external research, benchmarks, and networks to design and deliver business relevant solutions. Attend and represent FirstRand at wellness forums to keep abreast of trends that will inform wellbeing policies. Stay abreast of local and global trends and changes and advise management of appropriate actions in terms of wellbeing where necessary.
• Drive internal collaboration and innovation in the delivery of relevant and commercially viable wellness solutions.

You will be an ideal candidate if you have:

• Minimum: Bachelor of Health Sciences related degree or equivalent level qualification with relevant experience. Preference will be given to candidates with a healthcare or healthcare adjacent qualification and registration with HPCSA.
• Deep experience in developing and implementing wellness strategies and programmes in large, complex organisations.
• Experience in interacting with and delivering to senior executive stakeholders.
• Ability to identify, communicate, and lead wellbeing priorities that support delivery of the group human capital strategy.
• Ability to effectively manage, influence and collaborate with internal and external stakeholders in a complex environment.
• Experience with data analysis and insights platforms to monitor effectiveness and inform decision making.
• Experience in leveraging technology to deliver wellbeing programmes and services in a manner that prioritizes the consumer experience.
• Knowledge of current trends in wellness and contribution to the discourse on the direction of wellness.

You will have access to:

• Challenging work in a complex and exciting environment
• Opportunities to innovate and create efficiencies.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Have a general understanding of different risk types.

Are you interested in taking the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

08/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Description

Hello future Employee Wellbeing Consultant

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

The purpose of the role is to engage with internal and external stakeholders, to consult on wellbeing related issues and provide guidance on innovative, best practice, research driven initiatives to improve employee wellbeing; and to provide high-level support to HC and line management on all employee wellbeing related queries to create awareness, motivate and provide tools that help employees to adapt and maintain a well-rounded healthy lifestyle.

Are you someone who can:

• Implement a holistic approach for designing wellbeing programs that cater to the physical, social, occupational, emotional, mental, and financial wellbeing of employees.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Co-design and implement initiatives to increase leaders' maturity on managing employee wellbeing to increase the efficiency of wellbeing programs and integrate wellbeing into the culture of the organization.
• Co-create initiatives to raise awareness about mental health to decrease the impact of stress and mental disorders at work.
• Provide input into the research, identification, design, and implementation of wellbeing initiatives.
• Co-ordinate the roll-out of wellbeing programs and health awareness initiatives, including ad hoc projects.
• Track and analyse wellbeing data and the impact of interventions on productivity.
• Facilitate interactions with stakeholders for the activation of employee benefits i.e. disability, Lyra, etc.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities through analysing trends and data insights.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Provide clinical guidance and information that empowers line management and Human Capital (HC) with a holistic view of the array of services available to help them to deal with employee health concerns or medical situations in an effective way.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.

You will be an ideal candidate if you have:

• Minimum Qualification: Relevant degree in Health Sciences or related field required.
• Minimum Experience: 3-5 years' experience in a similar environment and 1-2 years in a junior specialist role
• Skills Required:
• Relationship management
• Stakeholder engagement
• Project management
• Communication skills
• Presentation skills

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to challenge the status quo and engage in tough conversations.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Highly energetic and passionate about social impact and change
• Self-starter and problem-solver
• Resilient

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Human Resources

Location

Cape Town, South Africa

Job Title:

Psychological Health and Wellbeing Professional (Virtual Counsellor)

Job Description

Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization.

The Virtual Wellbeing Counsellor will provide virtual mental health and wellbeing support to employees working in content moderation roles.

This is a work at home based role and is for a 6-month contract on a full time basis with flexible working hours between 08:00 and 23:00

What you'll be doing

As a qualified counsellor or psychotherapist, you'll conduct sessions using interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT). You'll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills.

As this role falls into the category of Trust & Safety, you'll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.

The primary responsibilities of this role include:

• Deliver one to one virtual counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT
• Deliver one to one virtual coaching sessions, and develop resilience plans for maintaining employee health and wellbeing
• Deliver virtual group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships
• Facilitate virtual creative sessions such as creative therapies, music therapies, and mindfulness-based activities
• Assess cases for trauma related to exposure to graphic content and follow escalation protocols
• Evaluate and appropriately manage risks of harm to self or others in a timely manner
• Manage confidential case records and reports safely, and in line with privacy protocols
• Deliver psychometric assessments to employees in the region

• Review assessment data for trends that require intervention, and contribute to insight reports

• Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner

• Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication

• Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement

• Contribute towards safe working practices across the Psychological Health team
• Attend monthly peer support sessions with your Clinical Manager and regional colleagues
• Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies

Minimum qualifications:

• Master's degree in clinical psychology, counselling psychology, or psychotherapy
• Current unrestricted license to practice in the country where the site is based
• Minimum 3 years of experience in wellbeing or psychotherapy field
• Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds
• Able to build trust and rapport with employees, managers and team members
• Proven experience designing and delivering wellbeing/mental health training, workshops and webinars
• Strong data management skills, ensuring accurate handling of sensitive information and session records
• Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting
• Proven ability to maintain professionalism and ethical standards in a business environment
• Excellent communication skills
• Fluent in written and spoken English

Desired qualifications:

• Experience working in Trust and Safety or a content moderation environment

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements:

Afrikaans (Required), English (Required), Zulu (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:

Psychological Health and Wellbeing Professional (Virtual Counsellor)

Job Description
Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization.

The Virtual Wellbeing Counsellor will provide virtual mental health and wellbeing support to employees working in content moderation roles.

This is a work at home based role and is for a 6-month contract on a full time basis with flexible working hours between 08:00 and 23:00

What You'll Be Doing
As a qualified counsellor or psychotherapist, you'll conduct sessions using interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT). You'll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills.

As this role falls into the category of Trust & Safety, you'll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.

The primary responsibilities of this role include:

• Deliver one to one virtual counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT
• Deliver one to one virtual coaching sessions, and develop resilience plans for maintaining employee health and wellbeing
• Deliver virtual group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships
• Facilitate virtual creative sessions such as creative therapies, music therapies, and mindfulness-based activities
• Assess cases for trauma related to exposure to graphic content and follow escalation protocols
• Evaluate and appropriately manage risks of harm to self or others in a timely manner
• Manage confidential case records and reports safely, and in line with privacy protocols
• Deliver psychometric assessments to employees in the region
• Review assessment data for trends that require intervention, and contribute to insight reports
• Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner
• Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication
• Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement
• Contribute towards safe working practices across the Psychological Health team
• Attend monthly peer support sessions with your Clinical Manager and regional colleagues
• Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies

Minimum qualifications:

• Master's degree in clinical psychology, counselling psychology, or psychotherapy
• Current unrestricted license to practice in the country where the site is based
• Minimum 3 years of experience in wellbeing or psychotherapy field
• Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds
• Able to build trust and rapport with employees, managers and team members
• Proven experience designing and delivering wellbeing/mental health training, workshops and webinars
• Strong data management skills, ensuring accurate handling of sensitive information and session records
• Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting
• Proven ability to maintain professionalism and ethical standards in a business environment
• Excellent communication skills
• Fluent in written and spoken English

Desired qualifications:

• Experience working in Trust and Safety or a content moderation environment

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements:

Afrikaans (Required), English (Required), Zulu (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivalled opportunities to succeed and realize your full potential.

Job Description

Main Purpose of Job

• Develop and implement Culture & Wellness strategies and initiatives that engage key stakeholders, build brand awareness and support business objectives.
• Implement the firm's Employee Culture & Wellness Programme.
• Consistently and appropriately respond to employees' needs and provide the necessary intervention
• Manage, design and implement protocols, policies and procedures relating to Culture & Wellness Programmes
• Formulate and deliver solutions to improve organisation culture & employee health and wellbeing
• Facilitate changes and/or additions to programmes that reflect the changing needs of the firm
• Design and deliver training and awareness initiatives
• Manage business relationship and contracting process with service providers including the Employee Assistance Programme and Wellness Centre
• Manage the Wellness Warrior Network and Deloitte Impact programme and capacitation
• Manage the firm's Deloitte Impact recognition programme.
• Engage with Communications, Ethics as well as the Diversity, Equity & Inclusion teams with regards to training and awareness campaigns and initiatives
• Ensure compliance in terms of all local and global practices and reports are achieved
• Ensure adherence to budget, performance requirements and work plans to achieve CEW goals.
• Research industry standards, trends and best practices and make recommendations to improve current programmes and processes.
• Tracking and management of wellbeing data for reporting and to inform the appropriate interventions
• Write, edit, and manage Culture & Wellness reporting requirements
• Provide leadership and guidance on Culture & Wellness Programmes and collaborate with the DEI and broader People & Purpose teams, with strong emphasis on collaboration, coaching and developing colleagues and direct reports.
• Provide appropriate support in the development and delivery of Respect & Inclusion, Persons with Disabilities Inclusion, Employment Equity and Gender initiatives in line with the firm's DEI strategy and goals
• Project management overview to track, monitor and ensure delivery of the firm wide Wellness initiatives and projects
• Align Wellness initiatives to DEI strategy and ensure that all reporting requirements are met.

Implement Wellness Strategy

• Support in the development, implementation and monitoring of the Wellness implementation plan.
• Engagement with all employee networks and other stakeholders
• Align initiatives with business needs, the National Health calendar, and Global initiatives.
• Regular monitoring of progress and impact

Culture

• Support in development, implementation and monitoring of culture assessments.
• Develop and facilitate team effectiveness and related CEW interventions.
• Provide training and facilitation support to service lines.

Policies

• Develop Guidelines and/or Policies
• Awareness and Communication on new Wellness Guidelines and/or Policies
• Monitoring the policy implementation process with relevant stakeholders

Respect and Inclusion

• Support in development, implementation and monitoring of communication campaigns
• Provide support to the facilitators during training
• Support the DEI team in the alignment of gender, Persons with Disabilities and gender programmes and LGBT+ initiatives to the D&I strategy by implementing supporting initiatives.

Communication

• Support in communication campaigns and initiatives relating to above CEW and DEI initiatives
• Consistent, effective and timeous communication with the functional leader, team members and stakeholders
• Regular feedback and update to functional leader on the status of projects

Qualifications

• Suitable tertiary qualification and professional registration with a statutory council (HPCSA or SACSSP) is applicable to the requirements of the Culture & Employee Wellness Programme Management
• Bachelors Degree in Social Sciences, Psychology or Human Resources

Desired Qualifications

• Postgraduate qualification (relevant to Culture & Wellbeing)

Minimum Experience

• 3-5 years of experience in Employee Wellness and Organisational culture

Additional Information

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent's data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across
Audit & Assurance (A&A), Tax & Legal (T&L)
and our Consulting services business, which is made up of
Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

About the Division

It takes a high-energy network of internal support professionals to keep Deloitte going strong. Internal Services provide a wide variety of technical support services to our organisation and people across the continent.

As
Deloitte People and Purpose
, we provide HR expertise across the employee experience value chain to foster a culture where talented people collaborate, develop their skills, and engage in work that drives positive change.

As the
Culture, Engagement and Wellbeing Team
we are responsible for driving and promoting employee wellbeing and enabling high performance teams and an inclusive culture grounded in our shared values. These elements are essential to our employee experience and attracting top talent, enabling innovation, and delivering well-rounded solutions.

Main Purpose of Job

We are looking for a dynamic and technically astute healthcare practitioner skilled in developing and implementing Culture & Wellness strategies based on business unit needs. In this role you will craft initiatives to drive Employee Wellness and employee engagement initiatives across the firm. Technical experience across various industries is essential to success in the role.

Responsibilities:

• Develop wellness initiatives in line with business needs, the National Health calendar and Global initiatives.
• Support in the development, implementation and monitoring of the wellness implementation plan.
• Consistently and appropriately respond to employees' needs and provide the necessary intervention – consisting of (but not limited to) assessment, containment, referral, identification and management of risk cases.
• Deliver wellness support for teams such as awareness sessions, emotional impact assessment and support.
• Implement policies and procedures relating to Employee Wellness in accordance with professional registration, legislation and organisational protocols.
• Tracking and management of wellbeing data for reporting and to inform the appropriate interventions.
• Manage business relationships and contracting process with service providers including the Employee Assistance Programme and Wellness Centre.
• Project management and delivery of firm wide wellness initiatives and projects.
• Regular monitoring of progress and impact of the Employee Wellness Programme.
• Conceptualise, write and edit Wellness publications.
• Manage the Wellness Warrior Network.

Culture

• Support in the development, implementation and monitoring of culture assessments.
• Develop, implement and monitor culture programmes.
• Formulate and deliver initiatives to improve organisation culture.
• Facilitate changes and/or additions to programmes that reflect the changing needs of the firm.
• Design and deliver training and awareness initiatives, team effectiveness and related culture interventions.
• Tracking and management of data for reporting and to inform appropriate interventions.
• Conceptualise, write and edit culture and recognition publications.
• Ensure compliance in terms of all professional, local and global practices.
• Manage the firm's Deloitte Impact recognition programme and capacitation of networks.
• Manage business relationship and contracting process with service providers and associates.

Policies

• Contribute to the development of guidelines and/or policies.
• Awareness and communication of new guidelines and/or policies.
• Monitoring the policy implementation process with relevant stakeholders.

Communication

• Support in communication campaigns and initiatives relating to CEW and DEI initiatives.
• Consistent, effective and timeous communication with the functional leader, team members and stakeholders.
• Regular feedback and update to functional leader on the status of projects.

Additional

• Research industry standards, trends and best practices and make recommendations to improve current programmes and processes.
• Ensure adherence to budget, performance requirements and work plans to achieve CEW goals.
• Provide leadership and guidance on Culture & Wellness Programmes and collaborate with the DEI and broader People & Purpose teams, with strong emphasis on collaboration, coaching and developing colleagues and direct reports.
• Engage with the Diversity, Equity & Inclusion, Communications, and Ethics with regards to training and awareness campaigns and initiatives.
• Provide appropriate support in the development and delivery of Respect & Inclusion, Persons with Disabilities Inclusion, Employment Equity and Gender initiatives in line with the firm's DEI strategy and goals.
• Align Wellness initiatives to DEI strategy and ensure that all reporting requirements are met.

Qualifications

Professional Registration

• Registered with the HPCSA (Industrial Psychologist, Counselling Psychologist, Registered. Counsellor) or Registered Social Worker with the SACSSP.

Desired Qualifications (as per professional registration requirements)

• Bachelors Degree in Social Work.
• Honors Degree in Psychology or BPsych equivalent.
• Master's Degree in Industrial or Counselling Psychology.

Minimum Experience

• 3-5 years of experience across various industries with a depth of knowledge and professional expertise in Employee Wellness and Organisational Culture.
• Advantageous: previous experience in corporate employee wellness programmes.

Additional information

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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Reporting to the Head of Organisational Effectiveness the incumbent will provide strategic and tactical OD consulting and management support in areas pertaining to, competency framework maintenance, assessment strategy and execution, team effectiveness, organisational wellbeing, leadership development, culture interventions, and career pathing with development.

WHAT WILL YOU DO?

Key Performance Areas

• Responsible for analysing, diagnosing, designing, developing, project managing and delivering organisation development initiatives, interventions, and services.


• Execution of the holistic wellbeing strategy


• Development and management of an assessment centre for RMA


• Leadership development Interventions

Experience with Key Performance Areas

• Development of talent and OD related policies and procedures


• Design, implement and maintain the competency model as framework


• Execute organization development processes


• Continuous Research and benchmarking of processes


• Development planning and career guidance


• Manage Coaching and Mentorship Programmes


• Career pathing implementation and administration


• Manage external facilitators and consultants


• Business needs identification and HR solution alignment to improve business, team and individual performance.


• Implement and monitor wellbeing strategy and initiatives 

Employee Engagement

• Assist the company in creating a “best company to work for” culture.  Manage the annual employee survey process and the facilitation of feedback and development of follow up action plans. 


• Facilitates employee focus group sessions to ensure employee engagement.


• Line manager support on relevant OD / HR initiatives and programmes


• Provide consultancy and advisory service to management and staff on all OD related matters

     Assessments

• Set up and manage assessment centre for RMA


• Debriefing assessment results for individual development


• Debrief assessment results for recruitment purposes


• Implement and monitor wellbeing strategy and initiatives 

WHAT WILL YOU BRING TO THE TABLE?

• Qualifications: BA in Industrial Psychology NQF 7; Honours in Industrial Psychology)


• Master’s in industrial psychology (necessity)


• Registration with the HPCSA as a Psychometrist


• Registration with HPCSA as an Industrial Psychologist


• 8 or more years’ experience in Organizational Development is necessary


• Experience with various OD tools


• Advanced facilitation experience

WHAT WILL YOU GET IN RETURN?

We offer great opportunities for personal and professional development in a stable company that’s 130 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround Time:

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Our Commitment to Transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.