1,251 Employee Support jobs in South Africa

The purpose of HR Support Coordinator role is to provide HR systems and administrative support to an external business entity that has merged with OK Franchise, ensuring seamless integration and alignment of structures, processes, and data with existing systems, particularly in relation to position management and workforce timekeeping. The role will coordinate, execute and monitor all activities related to the organisational management of the structure (OM SAP), Workforce Management (WFM), and Learning & Development Administration and related services. The role ensures the application of sound OM administration and facilitates the system data attribute administrative process to maintain high quality structures, position management and alignment to payroll requirements. The HR Support Coordinator ensures that the WFM requirements are met to ensure accurate time and attendance is supported, maintained, and aligned with payroll. The role also takes accountability for Learning & Development (Training) related administration.

Org Management (OM)

• Maintaining the methodology and processes for effective organisational structure and attribute management.
• Delivering according to the organizational management framework, processes, and templates.
• Facilitating the process and system administration of org units, new job and position creations and applying all required attributes.
• Conducting organisational management – structure and attribute reviews in accordance with policies and procedures including.

Work Force Management (WFM)

• Providing support ensure time and attendance is well managed and supported.
• Coordinating and resolving where possible the resolution of all WFM related queries.
• Updating branch / office department information on WFM.
• Setting up new branches on WFM (including dependencies on SAP).
• Initiating and completing the transfer of employees into new branches.
• Transferring employees between branches on WFM as required.

SAP HR

• Coordinate the creation of Jira tasks based on business requirements.
• Collaborate with cross-functional teams to ensure SAP configurations aligned with business requirements.
• Participate in User Acceptance Testing (UAT) for new system enhancements or integration updates initiated by the IT team.
• Review and validate system behavior against business requirements during UAT testing.
• Provide feedback to the IT and functional teams to ensure correct implementation and smooth user experience.
• Assist in drafting and executing UAT test cases to validate system changes before deployment.
• Participate in identifying issues during testing and contributing to solution discussions to ensure timely resolution.
• Work extensively on SAP HR for day-to-day operational and reporting tasks.

Learning & Development (Training) Administration

• Capturing all training documentation as required.
• Maintaining filing information for auditing purposes.
• Compiling basic reports for training attended, completed etc.
• Registering training needs with the HR Training Partner.
• Sending training schedules to stores and facilitating the completion and return and applicable.

• Diploma in Office/System Administration, Human Resources, or equivalent - (preferred).
• Grade 12, National Senior Certificate - (essential).

• 1-2 years in an HR administration or system support or equivalent role - (essential).
• Practical exposure to Org Management, WFM, Training administration or equivalent (highly beneficial).

• Microsoft Office literacy — Office suite: Outlook, Excel, Word - (essential).
• Practical SAP system experience – (essential).

1. Provide PA support to the HR Manager & Assistant HR Manager, including diary management, correspondence, and general administrative tasks.
2. Assist with HR functions, including drafting, completing, and maintaining employee contracts.
3. Support with Injury on Duty (IOD) documentation and processes when the administrator is unavailable or busy.
4. Review payslips to identify potential discrepancies and note employee pay queries, ensuring they are accurately logged and reported to the relevant team (not directly resolved).
5. Maintain organized records of HR and payroll-related documentation.
6. Liaise with staff regarding HR-related queries and escalate appropriately.
7. Ensure confidentiality and compliance with HR policies and procedures at all times.

1. Grade 12
2. Tertiary qualification (an added advantage)
3. 3 years experience in an administrative or PA role with exposure to HR functions.
4. Strong organizational and time-management skills.
5. Excellent attention to detail and accuracy in documentation.
6. Good understanding of payroll elements and payslips (experience with reporting pay queries is an advantage).
7. Ability to handle sensitive information with discretion.
8. Strong communication and interpersonal skills.
9. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

About The HR Assistant Position
We're seeking a reliable worker to join our team as an HR Assistant. As an HR Assistant, you'll make use of strong organizational and communication skills as you work alongside prospective employees, current employees, and even former employees.

Our ideal candidate will have a firm understanding of the best human resource practices and will be ready to get started with our company, from providing administrative support to HR staff to help make sure all of our employees succeed.

HR Assistant Responsibilities

• Induction

• Prepare offer of employment

• Remind branch admins about onboarding packs
• Arrange access tags for new employees

• Setup calendar meetings for Induction and HR check-in with new starts

• Offboarding

• Arrange exit of employees from security system

• Prepare exit documents

• Setup calendar meetings for exit interview

• Employee assistance

• Handling any policy, procedure and handbook queries

• Confirming employee service requests

• Arranging staff purchases and handling queries

• Benefits and Remunerations

• Maintain the company Group Life Benefit scheme.

• Assist employees with beneficiary forms
• Prepare salary increase letters

• Prepare clothing orders

• Probation

• Follow up with managers if employee's probation were successful.

• Draw up post probation letters.
• Ensure KPI'S on Payspace

• Order clothing for post probation employees

• Organisational Development

• Assist with any communication campaigns

• Assist with Employee Engagement surveys

• Add posts on All Arch

• Admin

• Follow up with managers to sign onboarding documents

• Ensure that all documents are filed electronically HR filing

• Ad Hoc Tasks

• Assist Team HR with ad-hoc tasks

HR Assistant Requirements

• HR Admin experience
• Excellent organisational and time management skills
• Great communicator and team player
• Excellent verbal and written communication skills
• Proficient computer literacy, including knowledge of programs such as Microsoft Office
• Superb organizational, time management, and multitasking skills
• A keen attention to detail
• Ability to maintain strict confidentiality about employee records

About the Role:

We are looking for a detail-oriented and proactive HR Assistant to support our team with day-to-day HR and administrative tasks. This is a flexible opportunity, ideal for someone who is organised, reliable, and eager to contribute to a dynamic working environment.

Key Responsibilities:

• Assisting with recruitment (job postings, scheduling interviews, reference checks)
• Maintaining employee records and HR databases
• Supporting onboarding and induction processes
• Handling general HR administration and correspondence
• Assisting with HR projects and reporting as needed

Requirements:

• Must have own laptop.
• Strong organisational and communication skills
• Attention to detail and ability to work independently
• HR/admin experience preferred but not essential
• Ability to work flexibly on agreed days

What We Offer:

• Flexible working days
• Supportive team environment
• Opportunity to grow HR knowledge and skills

How to Apply:

Via Indeed.

Job Type: Part-time

Pay: R90,00 per hour

Expected hours: 10 – 40 per week

Work Location: In person

Winning Form has an exciting opportunity available for a HR Assistant to be based in Umhlanga, Durban. The successful incumbents will be esponsible for processing administration; scheduling appointments; conducting orientation; maintaining records and information. Assisting with day to day operation of the Human Resource function and duties.

Minimum requirements

• Valid driver's license
• Diploma/Degree qualification/ studying towards
• Labor Legislation (EE Act, BCEA, Labor Relations)
• 2-3 Years Report writing

Responsibilities:

Recruitment and Selection

• Source and shortlist applicants on selected vacancies.
• Scheduling interviews for HRC and management.
• Ensuring all required documents are received from the applicants timeously.
• Conducting pre-employment checks and references on selected candidates.
• Ensuring that all new employee details and documents are accurately submitted to Payroll before cut-off date of each month.

On Boarding

• Liaise with the Area Manager and Training Facilitators on training dates.
• New team member's induction by providing orientation information packs, reviewing company policies, gathering payroll information; explaining and obtaining signatures for all benefit funds.

Terminations

• Ensure relevant parties are timeously informed of terminations.
• Consolidate weekly termination updates

Industrial Relations

• Assist with the tracking of IR actions
• Ensure signed warnings are uploaded on the system timeously

Maintenance of HRIS / ESS

• Transactional administrative functions entail filing, data capturing, updated record keeping and regular team member file audits.

Adhoc responsibilities

• Adhoc reporting as required

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team

Skills and competencies:

• Accountability
• Problem Solving
• Results Driven
• Time Management

Please note that only candidates who meet the stipulated minimum requirements will be considered.

At Winning Form, we believe talent and passion have no limits. We're committed to an inclusive workplace where everyone, regardless of ability, can thrive. Diversity makes us stronger, and accessibility is central to everything we do. We encourage candidates with disabilities who meet the job requirements to apply, and we're here to support you with any accommodations during the hiring process.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

• Matric or equivalent qualification (relevant tertiary education advantageous).
• Experience in rental/fleet coordination or material handling preferred.
• Strong administrative and communication skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Client-focused, with a proactive and service-driven mindset.
• Valid drivers licence and willingness to travel locally for client visits.

• Manage the rental fleet , ensuring equipment availability, readiness, and control.
• Prepare quotes for client rental enquiries.
• Handle invoicing and ensure all documentation is accurate and up to date.
• Follow up on orders , ensuring timely processing and delivery.
• Visit clients regularly to maintain strong business relationships and identify new opportunities.

• Track promotional activity to ensure execution meets set deadlines.
• Verify that field staff submit accurate POP objectives for each promotion.
• Load promotions onto the 2-Way system according to management deadlines.
• Conduct pre-launch checks (three days before start date) to ensure promotions are on track.
• Communicate any issues or delays to the Channel Manager.
• Send store lists for POS (Point of Sale) deliveries to the POS Department when required.

• Maintain and update the promotional grid with accurate information received from principals.
• Report any promotional non-compliance to the Channel Manager.
• Update the promotional grid weekly and circulate it to all field staff and management.

• Create and manage tracking documents related to distribution, NPD (New Product Development), sales, and free stock drives.
• Provide feedback and circulate tracking documents as per management deadlines.
• Ensure all submitted information is accurate and supported by written or photographic proof.

• Manage and maintain all principal files.
• File orders, contact reports, and principal information systematically.
• Create deal sheets using pricing provided by management and circulate to field staff and management.

• Coordinate and compile monthly brag albums as per allocated principals to showcase promotional execution and brand visibility.

• Manage and oversee the companys 2-Way system across the business.
• Issue new passwords and email credentials for new employees.
• Address and escalate system-related queries to 2-Way management.
• Manage and update scorecards, ensuring relevant stakeholders are informed.
• Attend all scheduled 2-Way meetings.

• Follow up on all order-related queries placed via the Smollan call centre.
• Submit reports and information requested from the AS400 system accurately and timeously.

• Strong administrative and organisational skills
• High attention to detail and accuracy
• Excellent communication and coordination abilities
• Proficient in MS Office (Excel, Outlook, Word) and internal systems (2-Way, AS400 advantageous)
• Ability to work under pressure and meet deadlines
• Analytical and reporting skills

• Grade 12 (Matric) essential
• Relevant diploma or certificate in Sales Administration, Marketing, or Business Management (advantageous)
• Minimum 23 years experience in a sales support, promotional coordination, or administrative role within an FMCG or similar environment
• Experience with internal tracking systems and promotional execution

Role Review

You will be responsible for maintaining and supporting a multiuser computing environment, ensuring continuous and optimal performance of all IT systems, infrastructure, and services across the business.

Duties:

• Support and maintain IT infrastructure including servers, networks, cabling, routers, switches, firewalls, UPS, generators, and camera systems
• Ensure systems are updated with the latest software patches , antivirus updates, and third-party applications
• Manage the organizations backup solutions , ensuring timely backups and regular integrity checks
• Assist with maintaining data security and access control policies to protect against internal and external breaches
• Manage Active Directory and physical user access systems
• Provide helpdesk support for end-user computing issues
• Deliver after-hours support when required
• Maintain good housekeeping and ensure compliance with Health & Safety standards
• Contribute to Disaster Recovery planning and testing
• Strong problem-solving and troubleshooting ability
• Excellent communication skills and able to explain technical issues to non-technical staff
• High attention to detail and ability to work under pressure
• Self-motivated with a strong sense of ownership
• Ability to identify areas for improvement and proactively propose solutions
• Commitment to completing tasks timeously and accurately

Requirements

• Drivers licence and own vehicle is essential
• Minimum of 3 years experience in a technical support or desktop support role
• Bachelors Degree / Higher Diploma in Information Technology, Computer Science, or relevant Professional Certification
• Advanced Excel user (essential)
• Knowledge of Power BI and QlikSense advantageous