983 Employee Services jobs in South Africa

Are you passionate about coordinating and managing internal support services within a hospital environment? Do you thrive in a role where you can oversee external service providers, ensuring the highest standards of quality and efficiency?

• Coordinating and managing internal support services within the hospital.
• Overseeing external service providers to ensure seamless operations.
• Utilizing your management experience to lead and inspire a dedicated team.
• Managing budgets and forecasting to optimize resource allocation.
• Ensuring compliance with SLAs, contracts, and health & safety regulations.

• Relevant Degree/National Diploma.
• 5 years of relevant experience in a similar role.
• Management experience, with proven leadership skills.
• Experience in budget management and forecasting.
• Proficiency in SLA and contract management.
• Knowledge of health & safety regulations (OHS).

Market related - Monthly

Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West.

Requirements:

• Minimum Grade 12 qualification
• Relevant tertiary qualification will be an advantage
• At least 5 years’ experience in a customer-service environment
• Minimum of 1 year experience in a supervisory/management role
• Strong computer skills (MS Word, MS Excel, PowerPoint)
• Experience in Sage Evolution will be an advantage
• IT knowledge and capability
• Able to work under pressure
• Deadline-driven and team player

Duties will include but are not limited to the following:

• Responsible for the after-sales services function.
• Reports to the Customer Liaison leader.
• Establish and lead a high-performance services team measured by performance KPIs.
• Responsible for building and maintaining team capability (both admin staff and technician skills on admin work).
• Keep track of service tickets and recalls. Implement corrective action as needed.
• Promote teamwork within the department and cross-functionally. Actively resolve issues that come up.
• Manage subcontractors to ensure the business delivers customer needs and maintains cost targets with a healthy balance between internal Technicians, overtime, and outsourced jobs.
• Maintain positive relationships with Asset Management Companies.
• Responsible for national ticketing and service performance of the service team.
• Own and personally manage one region: Ticketing, schedule technician, process paperwork and close out tickets.
• Ensure all tickets on the in-house system are processed efficiently and accurately to close off tickets on time for month-end deadlines.
• Prepare and sign off customer quotes as needed.
• Monitor customer feedback regarding call outs and immediately address poor service feedback. Keep management informed to avoid surprises.
• Manage staff weekend stand-by schedule.
• Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the company’s health and safety requirements and contractual requirements.

• Customer & External Sales Support.
• Receiving orders from customers by telephone and e-mail.
• Processing of orders and following up to ensure timely delivery.
• Assist customers and resolve customer queries.
• Provide an internal support function to external sales representatives.
• Checking and following up on outstanding back orders.
• General office duties.
• Liaising with the warehouse and dispatch regarding deliveries.
• Attending all necessary meetings.

• Grade 12 (Matric)
• 1-2 years experience within an Sales or Internal sales environment. Experience within the electrical motors industry will be an advantage.
• Must be PC literate with working knowledge of Microsoft Office.
• Accounting Literacy.

• Service orientated.
• Excellent communication skills, proficient in the English Language Written and Oral, must be able to legibly read and write reports.
• Eagerness to learn about our products.
• Must be able to work under pressure and meet deadlines to ensure customer commitments are met.
• Strong motivational and interpersonal skills.
• Strong Administration skills.
• Responsive
• Ethical
• Reliable
• Accurate
• Proven track record.
• Works well under pressure.
• Own transport to & from work

• Basic Salary R240 000.00 to R300 000.00 annually
• Pension Fund 10.8% company contribution and 7.2%
• Medical aid 50% Employee and Employer Contributions

Human Resource Manager

Are you a dynamic, people-centric HR professional looking to make an impact in a fast-paced, tech-driven environment? We’re seeking a seasoned Human Resource Manager to lead our people function-driving strategy, culture, compliance, and growth as we expand across markets.

Your Role

As the HR Manager, you’ll play a central role in shaping the employee experience and enabling business success. From recruitment and onboarding to performance and culture, you’ll partner with leaders to ensure our people feel valued, supported, and aligned with our mission to make the world safer and more connected.

Key Responsibilities

Lead full-cycle HR operations : recruitment, onboarding, performance, and offboarding.

Design and implement HR policies that reflect best practice and comply with local legislation.

Foster a positive, inclusive, and high-performing workplace culture.

Guide and support managers in employee development, performance, and team effectiveness.

Oversee payroll, leave, compensation, benefits, and HRIS management.

Ensure labor law compliance, BEE reporting, and policy governance.

Drive internal communication and employee engagement strategies.

Use HR data and analytics to inform strategic decision-making.

Collaborate with leadership on organizational design and workforce planning.

Requirements

Bachelor’s degree in Human Resources, Industrial Psychology, or a related field.

5+ years’ experience in a generalist or HR management role, ideally in a tech, services, or scale-up environment.

Strong knowledge of South African labor legislation and HR compliance frameworks.

Excellent communication, interpersonal, and problem-solving skills.

Proficient in HRIS systems and Microsoft 365 or Google Workspace.

People-first mindset with a balance of empathy and structure.

Experience managing remote or hybrid workforces is a plus.

If you’re ready to champion people, culture, and compliance in a mission-driven environment, we’d love to hear from you.

We are looking to recruit an HR Executive to work within the Group Services area of the Clicks Group. The role will be based at Clicks Head Office in Cape Town and will report to the Chief People Officer.

JOB PURPOSE

To plan, develop and deliver the HR strategy and operating deliverables in line with group and legislative requirements in order to support the achievement of the group strategy.

JOB OBJECTIVES

1. To deliver the people outcomes of the Group Services strategy and operating plan including talent attraction, development, and retention in order to meet business needs.
2. To achieve the HR and transformation targets through the delivery of qualitative and quantitative HR services and initiatives.
3. To drive the integration of HR policies, processes, and practices across all HR deliverables in line with organisational objectives and group standards.
4. To manage the delivery of performance management process, in accordance with agreed frameworks, in order to drive a high-performance culture.
5. To deliver a pipeline of competent and empowered talent to meet current and future business needs.
6. To shape the organisational culture and establish the business as an employer of choice by driving various HR initiatives; thereby building a motivated workforce and improved employee affiliation.
7. To manage and resolve employee relations matters in line with group policies, standards and relevant legislation.
8. To deliver all HR-related annual and ad-hoc projects in accordance with the HR calendar and Group plan.
9. To provide timely and accurate information and reporting in order to effect quality decision making, mitigate risk, control employment costs and enhance the credibility of HR transactional processes.
10. To manage financial, human, and other resources in order to deliver the operating plan and achieve business requirements.

JOB RELATED KNOWLEDGE

1. Transformation codes and sector targets
2. HR management and best practices
3. Remuneration systems and benefits
4. Project management principles and theories

JOB RELATED SKILLS

1. Verbal and written communication
2. Planning and organising
3. Strong leadership capability to influence (e.g., the Union, stakeholders, etc.)
4. Ability to navigate through the organisation’s complexity and corporate politics
5. Budgeting and financial management

JOB EXPERIENCE

1. 8 years’ experience in a senior HR management role in a retail, pharmaceutical or FMCG environment
2. 5 years management experience in a functional HR area, preferably Talent Management, IR or Learning & Development in a large corporate.
3. 5 years generalist HR experience
4. 3 years’ experience dealing with IR and CCMA matters.
5. Experience having worked with trade unions or in a unionised environment.
6. Leading negotiations in a bargaining council or a labour union

EDUCATION

1. 3-year HR degree or related qualification
2. Chartered SABPP accreditation

JOB RELATED COMPETENCIES

1. Deciding and Initiating Action
2. Leading and Supervising
3. Adhering to Principle and Values
4. Persuading and Influencing
5. Planning and Organising
6. Adapting and Responding to Change