322 Employee Relations Professionals jobs in South Africa

Company Description

-Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.

As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.

Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.

If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.

This role is based in Mokopane, Limpopo .

Job Description

-Key tasks of the role are:

• Coordinate the work of Community Relations Officers within the agreed budget and headcount constraints.
• Help Identify, map, analyse and prioritise community stakeholders and design appropriate engagements methods and messages.
• Help design and implement a strategy for setting up and maintaining Community Engagement
• Forums.
• Plan, monitor, and guide the work for the Community Relations Officers.
• Support the development and implementation of community engagement strategies to enhance and maintain good relationships with the MC communities and key community stakeholders.
• Ensure that the Community Relations Officers engage with communities and key community stakeholders as per the Stakeholder Engagement Plan.
• Organize, lead, and/or participate in community meetings as needed.
• Ensure that records of community engagement meetings are kept up to date on Isometrix.
• Be sensitive to potential conflict situations between MC and communities and/or within or between communities and agree on implications and strategies to prevent or resolve the conflict, together with the Community Relations Manager.
• Refer grievances from community members to the Grievances and Incidents Manager to ensure that the right process is followed for investigating and resolving the issue.
• Work with the Security team to identify community-based threats to the safety of mine staff and continuity of mine operations.
• Support the preparation and implementation of the annual, quarterly, and monthly stakeholder engagement schedule.
• Report any commitments made to the Community Relations Manager and to the Commitment Manager immediately.
• Analyse and understand community concerns, expectations and perceptions to inform risks, impacts, and engagement strategies.
• Support delivery of the relevant sustainability activities on a Business Unit level.
• Input into AAP Business Unit-level cross-functional integration on sustainability.
• Build and maintain internal and external stakeholder relationships that build support for the project.
• Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes
• Set clear and consistent expectations, encourage individuals and teams to challenge the status quo and strive for improvements; embed expectations through Team+ tool
• Ensure individuals and team have the knowledge, skills, authorities and resources to deliver against expectations and accountability (time, people and budget)
• Hold individuals to account in line with their role authority and accountability structures
• Ensure that systems, symbols and behaviours reinforce desired culture and align with Anglo American values.

This role is at a band 6/11 level reporting to the Senior Manager Community Relations.

Qualifications

• -Grade 12
• Bachelor's degree in Sociology, Economics, Community Development, Regional Planning, Negotiation and Conflict resolution or related discipline
• Postgraduate qualification in Business Administration Sociology, Economics
• Community Development, Development Economics or Sociology will be advantageous
• An understanding of Anglo Social Way (ASW), Initiative for Responsible Mining Assurance (IRMA) and other relevant assurance certifications

Experience and Knowledge

• Minimum 3 years of experience dealing with Internal stakeholders and extractive industry external/ community relations or similar in a developing country, preferably South Africa
• Experience with the IFC Performance Standards highly preferred
• Understanding of Valterra Platinum Social Way and the Initiative for Responsible Mining Assurance

Additional Information

-What We Offer

At Valterra Platinum, you will join a team committed to excellence and impact.

We offer:

• Meaningful work in a high-performance, values-led environment.
• Market-aligned reward and recognition.
• Opportunities for learning, development and progression.
• A culture that respects diversity and encourages innovation.
• A clear commitment to safe Operations.

Inclusion and Diversity

Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.

Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.

How to Apply

To apply for this role, please complete our online application form via this job advert.

Closing Date: 05 September 2025

Privacy policy - Valterra Platinum

Company Description
Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.

As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.

Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.

If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.

This role is based in Mokopane, Limpopo
.

Job Description
Key tasks of the role are:

• Coordinate the work of Community Relations Officers within the agreed budget and headcount constraints.
• Help Identify, map, analyse and prioritise community stakeholders and design appropriate engagements methods and messages.
• Help design and implement a strategy for setting up and maintaining Community Engagement
• Forums.
• Plan, monitor, and guide the work for the Community Relations Officers.
• Support the development and implementation of community engagement strategies to enhance and maintain good relationships with the MC communities and key community stakeholders.
• Ensure that the Community Relations Officers engage with communities and key community stakeholders as per the Stakeholder Engagement Plan.
• Organize, lead, and/or participate in community meetings as needed.
• Ensure that records of community engagement meetings are kept up to date on Isometrix.
• Be sensitive to potential conflict situations between MC and communities and/or within or between communities and agree on implications and strategies to prevent or resolve the conflict, together with the Community Relations Manager.
• Refer grievances from community members to the Grievances and Incidents Manager to ensure that the right process is followed for investigating and resolving the issue.
• Work with the Security team to identify community-based threats to the safety of mine staff and continuity of mine operations.
• Support the preparation and implementation of the annual, quarterly, and monthly stakeholder engagement schedule.
• Report any commitments made to the Community Relations Manager and to the Commitment Manager immediately.
• Analyse and understand community concerns, expectations and perceptions to inform risks, impacts, and engagement strategies.
• Support delivery of the relevant sustainability activities on a Business Unit level.
• Input into AAP Business Unit-level cross-functional integration on sustainability.
• Build and maintain internal and external stakeholder relationships that build support for the project.
• Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes
• Set clear and consistent expectations, encourage individuals and teams to challenge the status quo and strive for improvements; embed expectations through Team+ tool
• Ensure individuals and team have the knowledge, skills, authorities and resources to deliver against expectations and accountability (time, people and budget)
• Hold individuals to account in line with their role authority and accountability structures
• Ensure that systems, symbols and behaviours reinforce desired culture and align with Anglo American values.

This role is at a band 6/11 level reporting to the Senior Manager Community Relations.
Qualifications

• Grade 12
• Bachelor's degree in Sociology, Economics, Community Development, Regional Planning, Negotiation and Conflict resolution or related discipline
• Postgraduate qualification in Business Administration Sociology, Economics
• Community Development, Development Economics or Sociology will be advantageous
• An understanding of Anglo Social Way (ASW), Initiative for Responsible Mining Assurance (IRMA) and other relevant assurance certifications

Experience And Knowledge

• Minimum 3 years of experience dealing with Internal stakeholders and extractive industry external/ community relations or similar in a developing country, preferably South Africa
• Experience with the IFC Performance Standards highly preferred
• Understanding of Valterra Platinum Social Way and the Initiative for Responsible Mining Assurance

Additional Information
What We Offer
At Valterra Platinum, you will join a team committed to excellence and impact.

We Offer

• Meaningful work in a high-performance, values-led environment.
• Market-aligned reward and recognition.
• Opportunities for learning, development and progression.
• A culture that respects diversity and encourages innovation.
• A clear commitment to safe Operations.

Inclusion and Diversity
Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.

Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.

How To Apply
To apply for this role, please complete our online application form via this job advert.

Closing Date: 05 September 2025
Privacy policy - Valterra Platinum

We are seeking a proactive and detail-oriented Public Relations & Communications Administrator to support daily operations through effective communication, coordination, and data management. This role serves as the central point of contact between our team, clients, agents, doctors, and pharmacies. Responsibilities include handling calls, emails, social media messages, administrative tasks, and basic data capturing. You'll also assist in routing any medical-related queries to the appropriate personnel.

Key Responsibilities:

• Act as the main contact for incoming customer communication (phone, email, social media).
• Respond to general questions and ensure timely, professional replies across all platforms.
• Manage social media inboxes and escalate issues when needed.
• Coordinate and communicate with agents, doctors, and pharmacies as required.
• Perform administrative support tasks such as scheduling, follow-ups, and maintaining communication logs.
• Handle basic data capturing and updating of internal systems or spreadsheets.
• Route medical-related questions to the appropriate team members; no clinical advice required.
• Support public relations efforts by maintaining a consistent, professional brand voice in all communications.

Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Experience in customer service, admin, or communications roles.
• Confident using phone systems, email, spreadsheets, and social media platforms.
• High attention to detail, especially when capturing and entering data.
• Professional and calm under pressure; able to manage sensitive information appropriately.
• Prior experience in a health, wellness, or service-focused industry is an advantage.

Job Type: Full-time

Pay: From R10 000,00 per month

Work Location: In person

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge?

Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs, addressing guest requests, and sharing the highlights of the local area.

In the Guest Relations role, you will be on your feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kg without assistance). Doing all these things well (and other reasonable job duties as requested) is critical to getting it right for our guests and our business.

This position is currently a part-time position and hours 4pm to 8pm and include weekdays and weekends.

Skills required:

· Problem-solving and critical-thinking skills

· Strong computer skills to complete job duties and responsibilities

· People pleaser

Responsibilities include

· Acts as concierge during guests' stay

· Non-negotiable:

· - have your own transportation – public transportation is not an option due to location

· - live within a 20km radius of Stellenbosch

· - at least one year of experience working in a hotel, guesthouse or customer-centric position

If you would like to be considered for this position, please send your CV and a cover letter describing why you are uniquely qualified.

Job Type: Part-time

Pay: R50,00 - R70,00 per hour

Work Location: In person

POSITION STATEMENT

The Employee Relations (ER) Consultant is responsible for providing expert support in employee relations matters, including disciplinary enquiries, grievances, incapacity, and workplace conflict resolution. The role ensures compliance with company policies, procedures, and labour legislation, while maintaining fair and consistent practices across the business. This position also provides advisory support to managers, maintains accurate case documentation, prepares reports, and escalates complex cases to the ER Lead. In addition, the ER Consultant supports wellness initiatives by coordinating activities and encouraging employee engagement in wellness programmers

KEY RESPONSIBILITIES

Employee Relations Case Management

• Manage all allocated ER cases, including disciplinary hearings, grievances, poor performance, and incapacity processes.
• Log and update all ER cases accurately in the ER tracker.
• Provide regular case updates and summaries to the ER Lead.
• Support chairpersons with relevant documentation, preparation, and scheduling for hearings.
• Escalate high-risk or complex cases with recommended solutions.

ER Advisory to Managers

• Act as a trusted advisor by providing managers with guidance on ER policies, disciplinary procedures, and grievance handling.
• Ensure compliance with labour legislation (BCEA, LRA, EE Act) and internal policies.
• Assist HRBPs with drafting charge sheets, notices of disciplinary enquiry, and other related documentation.
• Provide training support to managers and HR on ER best practices where required.

ER Risk Identification and Reporting

• Identify ER risks, trends, and recurring issues and flag them to the ER Lead.
• Recommend proactive measures to address trends and reduce risk exposure.
• Prepare monthly ER reports and case statistics for review by HR leadership.

Wellness Support

• Assist the ER Lead in coordinating wellness activities (e.g., EAP awareness, wellness days, mental health campaigns).
• Monitor participation data and gather employee feedback.
• Encourage employee engagement in wellness programmers as part of fostering a positive work environment.

KEY PERFORMANCE INDICATORS

• Timely resolution of ER cases within agreed service level timelines.
• Accuracy of ER tracker updates and documentation.
• Compliance with BCEA, LRA, EE Act, and company disciplinary/grievance procedures.
• Positive feedback from managers and HRBPs on ER support provided.
• Reduced number of escalations to CCMA and improved case outcomes where cases proceed.
• Increased employee participation rates in wellness activities and positive campaign feedback.

QUALIFICATION & EXPERIENCE

• Bachelor's degree in human resources, Industrial Relations, or a related field.
• Minimum 3-5 years of experience in employee relations or a related HR role.
• Proven experience managing disciplinary hearings, grievances, and CCMA cases.
• Comprehensive knowledge of South African labour legislation (BCEA, LRA, EE Act)
• Strong interpersonal skills and ability to influence managers
• Excellent communication and report-writing skills
• Ability to manage multiple cases simultaneously while meeting deadlines
• High attention to detail and ability to maintain confidentiality
• Problem-solving and conflict-resolution skills

We're seeking motivated Client Specialists to drive our client engagement and business growth in Observatory, Cape Town.

What You'll Do:

• Make outbound calls to prospective property clients

• Build strong client relationships through exceptional service

• Collaborate with our sales team to achieve targets

• Provide professional customer support and follow-ups

What We're Looking For:

• Previous call centre or sales experience (real estate preferred)

• Excellent communication and phone skills

• Proficiency in Microsoft Office/Google Suite

• Own laptop required

• Team player with independent work ability

What We Offer:

• Salary: Up to R11,000/month

• Full-time, Monday - Friday position

• Dynamic, fast-paced work environment

• Career growth opportunities in real estate

If you are interested send your CV and cover letter to

Location: Observatory, Cape Town

Job Type: Full-time

Pay: Up to R12 000,00 per month

Application Question(s):

• Do you have a laptop?

Work Location: In person

Job Type: Full-time

Pay: R8 000,00 - R12 000,00 per month

Application Question(s):

• Do you have a laptop?

Work Location: In person

● The Owner Relations Officer is responsible for the champion of owner’s relationship with the assigned portfolio.

● Responsible for assisting daily administrative tasks by providing constant updates to Account Executives on both daily and urgent tasks. Coordinating with different departments including Design, Maintenance, Finance, listing and guest experience team to provide updated information and follow-ups.

Key Responsibilities:

● Be an owner advocate.

● Building relationships with property owners, through active communications regarding their investment performance, regulatory, policy, and operational changes.

● Ensure all communications related to assigned portfolio/market is responded within a timely fashion

o Phone calls: Answer within 3 phone rings or 2 minutes for any missed calls during business hours.

o Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or 12 hours outside of working hours.

o Internal communications: actively monitoring Slack & Internal Emails to respond within

▪ 2 minutes for urgent items

▪ 30 minutes for non-urgent items

▪ During the first 1 hour of the next scheduled shift for non-urgent items communicated outside office hours.

● Coordinate and follow-up on various day-to-day tasks including owner stays, quotes approvals, onboarding, and P&L reports.

● Proficient on various project management and online tools (eg. Clickup, Google Workspace, Breezeway etc.) and maintain client databases (CRM) to ensure all information is correct and up to date.

● Collaborate with other departments to address owner requests and achieve the highest level of satisfaction.

● Cultivate trust and personal connections with owners to further understand their needs and identify opportunities.

● Manage and develop performance of direct reports.

● Actively communicate with internal team members and cultivate resources to support owner success.

● Respond to communications from current and prospective clients to develop strong, personal rapport and resolve concerns.

● Manage client-related tasks in our project management tool, ensuring timely progress and prioritization of pending tasks.

● Stay aware of company goals and strategies to ensure projects align with business priorities.

● Provide creative insights and solutions to address client/organizational challenges.

● Perform additional duties as assigned.

OH&S:

● Actively participate and contribute with the improvement of company procedures and processes.

● Follow all procedures and guidelines and applicable law and regulations.

● Promote a professional and cooperative working environment, based on mutual respect and trust.

● Promote safe behaviour in the workplace.

Industrial & Employee Relations

Develop, implement, and maintain IR, ER, and HR operating procedures across the site.

Manage grievances, disputes, and disciplinary processes in line with legislation and company policies.

Provide guidance and advice to management on all employee relations and conflict matters.

Ensure strike readiness and contingency plans are up to date.

Engage with employee representatives and unions to resolve conflicts and negotiate agreements.

Represent the company at CCMA or Labour Court proceedings when required.

Human Resources Management

Develop and maintain HR policies, procedures, and handbooks in compliance with South African law.

Support recruitment, onboarding, and induction processes to ensure alignment with company values and compliance protocols.

Provide monthly payroll input and assist in HR reporting requirements, including ED-related reports.

Maintain accurate HR administration, including employee records and filing systems.

Support management with performance management, disciplinary processes, and hearings.

Organizational Development

Promote effective communication and cooperation across departments.

Drive initiatives that enhance employee engagement, workplace harmony, and productivity.

Assist in capacity-building by guiding managers and employees on HR/IR best practices.

Contribute to the effective functioning of the Enterprise Development (ED) office.

Minimum Requirements:

Minimum 5 years' experience in an HR/IR function

Strong understanding of South African labour legislation (BCEA, LRA, EE, SDL, POPI)

Experience with HR/IR compliance in large-scale construction or energy projects (advantageous)

Qualifications

Matric (essential)

Diploma, bachelor's degree, or equivalent qualification in Human Resources, Industrial Relations, or related field

Core Competencies:

Competencies & Skills

Strong knowledge of South African labour laws and HR compliance

Excellent communication, negotiation, and conflict resolution skills

Ability to build and maintain positive working relationships across all levels

Strong organizational, administrative, and reporting skills

Resilient, adaptable, and solutions-driven mindset

Between 5 - 7 Years