194 Employee Records jobs in South Africa

Position Identification

Position Title: Records & Data Officer

Organisation: Islamic Relief South Africa

Location: Cape Town, South Africa

Reports to: National Donor Care and Orphans Co-ordinator

Line Management Responsibilities: None

Islamic Relief

Islamic Relief South Africa (IRSA) is an independently registered NGO affiliated to Islamic Relief Worldwide (IRW), the world's largest, independent Muslim humanitarian organisation. Islamic Relief's mission is to help the poor and those in need regardless of race, colour, political affiliation, gender or belief to live sustainable, self-reliant lives within safe and caring communities.

Purpose of Department

To develop and implement strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of donors, volunteers and supporters.

Purpose of Position

The Records & Data Officer is responsible for the accurate collection, management, and analysis of donor and campaign data to support strategic fundraising efforts. This role enables the Fund Development team to make informed, data-driven decisions that enhance donor engagement, improve retention, and drive fundraising success. By ensuring data integrity, generating actionable insights, and supporting targeted campaigns, the Records & Data Officer contributes directly to the organization's fundraising effectiveness and long-term sustainability.

Key Responsibilities:

1. Data Management & Integrity

· Administer and maintain the donor database, ensuring high standards of accuracy, completeness, and consistency.

· Perform regular data entry, cleansing, deduplication, and system audits to maintain data quality.

· Ensure full compliance with data protection regulations (e.g., POPIA) and internal data handling policies.

· Maintain confidentiality and security of all donor records.

2. Data Analysis & Reporting

· Analyze donor and fundraising data to identify giving trends, behaviours, and engagement opportunities.

· Segment donors to support personalized appeals and targeted fundraising strategies.

· Track donor journeys and lifecycle stages to inform campaign and stewardship planning.

· Produce quarterly, annual, and ad-hoc reports for internal teams and board-level presentations.

· Create dashboards and visualizations to monitor fundraising performance and donor metrics (e.g., retention, churn, lifetime value).

3. Campaign & Donor Strategy Support

· Support fundraising and communications teams with data insights for campaign planning and post-campaign analysis.

· Prepare call lists and segmentation reports for seasonal appeals such as Ramadan, Qurbani.

· Monitor campaign performance and provide timely feedback reports to inform future strategies.

· Benchmark internal campaigns against external appeals and market trends to identify areas for improvement.

4. Donor Stewardship & Engagement

· Identify lapsed or at-risk donors and support re-engagement initiatives through targeted segmentation.

· Collaborate with Communications to produce customized donor impact reports for High Net-Worth donors.

· Support event and recognition planning by generating relevant invitation and contact lists based on donor profiles.

5. System & Process Improvement

· Work with internal stakeholders to optimize the functionality and usability of donor databases.

· Recommend new data fields or system enhancements to improve segmentation and reporting capabilities.

· Stay informed on best practices, trends, and tools in data management and fundraising analytics.

· Ensure alignment of data processes with organizational goals and fundraising priorities.

Key Accountabilities

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

Key Attributes

· Analytical thinker with a practical mind-set and attention to detail.

· Collaborative and communicative, with the ability to explain data insights to non-technical teams.

· Organized, dependable, and able to manage multiple tasks and deadlines.

· Proactive — always looking to improve data systems and outputs.

· Committed to supporting the mission through strong data stewardship.

Other

· Any other task as deemed appropriate by line manager in improving the efficiency and performance of Islamic Relief.

General Duties of Islamic Relief Staff Member

· Contribute to the effective and efficient running of Islamic Relief as appropriate

· Participate, as appropriate, in Staff forums and Meetings

· Adhere to Islamic Relief's Policies and Procedures

· Represent Islamic Relief to the wider community as appropriate

· Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief's equal opportunities statement and polices.

· Ensure professionalism and credibility at all times

· Any other tasks deemed appropriate by manager within the scope of the role

Educational Qualification:

· Tertiary qualification/s in relevant & related discipline

• Experience in analyzing data role
• Experience in customer service

Skills & Knowledge Required

It is essential that the post holder shows a good understanding and empathy with the Islamic Values and principles as well as commitment to IRSA's vision and mission.

Key Skills & Qualifications

Essential:

• Proven experience in CRM or donor database systems (e.g., Salesforce or similar).
• Strong skills in excel and familiarity with data visualization tools
• Understanding of donor segmentation, retention strategies, and fundraising metrics.
• Experience producing clear, actionable reports for internal and external stakeholders.
• High attention to detail and strong data accuracy skills.

Desirable:

• Knowledge of data privacy regulations (e.g. POPI ACT).
• Experience in a non-profit or donor-funded organization.
• Familiarity with donor behaviour, campaign performance analysis, and stewardship best practices.

Physical Demands/Working Conditions

· Ability to multi task in the fast paced department of donor relations.

· Ability to maintain good stead in terms of service delivery.

· Able to manage difficult and tricky situations amicably.

Educational Qualifications, Skills and Knowledge

• Relevant Tertiary Qualification (Diploma)

· It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW's vision and mission.

· Good skills on database and data analysis.

· Good level of computer literacy including Microsoft Office, Excel and PowerPoint.

· Excellent communication and interpersonal skills.

· Ability to contribute to the development of a team and help meet team goals.

· Strong teamwork skills by collaborating effectively with key staff members, while also being able to work independently within the scope of work.

· Strong organizational skills and attention to detail

· Ability to organise; prioritise and work efficiently under pressure and subject to changing priorities.

· Classifying and sorting data.

· Ability to work under pressure.

· Efficient and effective work ethic.

Key Interfaces

· CEO

· HOD of Fund Development and Communication

· Corporate Fundraiser

· All employees of Islamic Relief

Please forward a copy of the completed application form (available on the website), 1 page motivational letter, salary expectation and your CV along with a certified copy of your ID to - before 15 October 2025.

Dearest applicant, kindly consider the following:

If the requirements of the application as above, is not met, we will consider the application as incomplete and this will therefore not be accepted.

Please consider your application as unsuccessful if you are not contacted within a month after the closing date.

Over and above operational requirements Islamic Relief South Africa will take into account the country's and organizational employment equity imperatives.

Job Type: Full-time

Application Question(s):

• What is your salary expectation?

Work Location: In person

Summary
The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.
We are seeking motivated and dependable
Medical Records Technician (Coder - Outpatient and Inpatient)
This position is located in the Health Information Management (HIM) section at the John D Dingell VA Medical Center. MRTs (Coder) are skilled in classifying medical data from patient health records in the hospital setting, and/or physician based settings

Duties

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Total Rewards of a Allied Health Professional

GS-04
Select and assign codes from current versions of ICD Clinical Modification, CPT, and HCPCS classification systems to both inpatient and outpatient records. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, and query clinical staff, as appropriate, with close guidance from higher level MRTs (Coder).

GS-05
Select and assign codes from current versions of ICD CM, CPT, and HCPCS classification systems to both inpatient and outpatient records. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, and query clinical staff, as appropriate, with guidance from higher level MRTs (Coder).

GS-06
Select and assign codes from current versions of ICD CM, CPT, and HCPCS classification systems to both inpatient and outpatient records. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, and query clinical staff, as appropriate, with limited guidance from higher level MRTs (Coder).

GS-07
Perform coding on outpatient episodes of care and/or inpatient professional services. Select and assign codes from current versions of ICD CM, CPT, and HCPCS classification systems. Review record documentation to abstract all required medical, surgical, ancillary, demographic, social and administrative data, with minimal guidance from higher level MRTs (Coder). Review and abstract clinical data from the record for documentation of diagnoses and procedures to ensure it is adequate and appropriate to support the assigned codes. Review provider health record documentation to ensure that it supports the diagnostic and procedural codes assigned and is consistent with required medical coding nomenclature. Query clinical staff with documentation requirements to support the coding process.

GS-08
Perform the full scope of inpatient and outpatient coding duties including ambulatory surgical cases, diagnostic studies and procedures, outpatient encounters, and/or inpatient professional services. Outpatient duties consist of the performance of a comprehensive review of documentation within the health record to accurately assign ICD CM codes for diagnoses, CPT/HCPCS codes for surgeries, procedures and evaluation, and management services. Review and abstract clinical data from the record for documentation of diagnoses and procedures to ensure it is adequate and appropriate to support the assigned codes. Code all complicated and complex disease processes, patient injuries, and all procedures in a wide range of ambulatory settings and specialties. Consult with the clinical staff for clarification of conflicting, incomplete, or ambiguous clinical data in the health record.

Work Schedule
: Monday - Friday, 8:00 am - 4:30 pm EST.

Recruitment Incentive (Sign-on Bonus):
Not Authorized

Permanent Change of Station (Relocation Assistance):
Not Authorized

Pay:
Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Paid Time Off:
37-50 days of annual paid time offer per year days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
**.

Retirement:**
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework
: This position is currently authorized for telework - Location negotiable,
incumbent must live within 50 mile radius of a VISN 10 VA Medical Center.
to meet the Return to Office Executive Order requirement, selected candidates may be required to Return to Office. This will be discussed during the interview process.

Remote/Virtual:
This position is currently designated as remote. Remote work is defined as full-time employment conducted outside of a VA facility or in VA-leased spaces. The option for remote work will be assessed continuously, and the selected individual may need to return to a VA office if required.

Virtual:
This is not a virtual position.

Functional Statement #
: 93922A,93923A,93934A,93925A,93926A

Permanent Change of Station (PCS):
Not Authorized

Requirements
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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• Following initial certification, credentials must be maintained through rigorous continuing education, ensuring the highest level of competency for employers and consumers. An employee in this occupation who fails to maintain the required certification must be removed from the occupation, which may result in termination of employment

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

The following are the requirements for appointment as a Medical Records Technician (MRT) (Coder) performing medical coding in the Veterans Health Administration (VHA).

Basic Requirements
:

• United States Citizenship:
  Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. MRTs (Coder) must be proficient in spoken and written English as required by 38 U.S.C.
• 7403(f).

• Experience and/or Education

• Experience. One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, pathophysiology, medical coding, and the structure and format of a health records; OR,

• Education. An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, medical coding, and introduction to health records); OR,
• Completion of an AHIMA approved coding program, or other intense coding training program of approximately one year or more that included courses in anatomy and physiology, medical terminology, basic ICD diagnostic/procedural, and basic CPT coding. The training program must have led to eligibility for coding certification/certification examination, and the sponsoring academic institution must have been accredited by a national U.S. Department of Education accreditor, or comparable international accrediting authority at the time the program was completed; OR,

• Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying for meeting the basic requirements. The following educational/training substitutions are appropriate for combining education and creditable experience:

• Six months of creditable experience that indicates knowledge of medical terminology, general understanding of medical coding and the health record, and one year above high school, with a minimum of 6 semester hours of health information technology courses.

• Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service, under close medical and professional supervision, may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy, physiology, and health record techniques and procedures. Also, requires six additional months of creditable experience that is paid or non-paid employment equivalent to a MRT (Coder)

• Certification. Persons hired or reassigned to MRT (Coder) positions in the GS-0675 series in VHA must have either 1, 2, or 3 below:

• Apprentice/Associate Level Certification through AHIMA or AAPC.

• Mastery Level Certification through AHIMA or AAPC.
• Clinical Documentation Improvement Certification through AHIMA or ACDIS.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations
:

Medical Records Technician (Coder-Outpatient and Inpatient),

GS-4 Experience Or Education. None Beyond The Basic Requirements.
**Medical Records Technician (Coder-Outpatient and Inpatient),

GS-5
Experience.**
One year of creditable experience equivalent to the next lower grade level; OR,

Education.
Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information management or technology.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• Ability to use health information technology and software products used in MRT (Coder) positions (e.g., the electronic health record, coding and abstracting software, etc.).
• Ability to navigate through and abstract pertinent information from health records.
• Knowledge of the ICD CM, PCS Official Conventions and Guidelines for Coding and Reporting, and CPT guidelines.
• Ability to apply knowledge of medical terminology, human anatomy/physiology, and disease processes to accurately assign codes to outpatient/ambulatory surgery records, based on health record documentation.
• Knowledge of The Joint Commission requirements, Centers for Medicare and Medicaid Services (CMS), and/or health record documentation guidelines.
• Ability to manage priorities and coordinate work, in order to complete duties within required timeframes, and the ability to follow-up on pending issues.

**Medical Records Technician (Coder-Outpatient and Inpatient),

GS-6
Experience.**
One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• Ability to analyze the health record to identify all pertinent diagnoses and procedures for outpatient coding and evaluate the adequacy of the documentation.
• Ability to determine whether health records contain sufficient information for regulatory requirements, are acceptable as legal documents, are adequate for continuity of patient care, and support the assigned codes. This includes the ability to take appropriate actions if health record contents are not complete, accurate, timely, and/or reliable.
• Ability to apply laws and regulations on the confidentiality of health information (e.g., Privacy Act, Freedom of Information Act, and Health Insurance Portability and Accountability Act (HIPAA)).
• Ability to accurately apply the ICD CM, procedure coding system (PCS) Official Conventions and Guidelines for Coding and Reporting, and CPT guidelines to coding scenarios.
• Comprehensive knowledge of current classification systems, such as ICD CM, CPT, and HCPCS, and skill in applying said classifications to outpatient episodes of care, and/or inpatient professional services based on health record documentation.

**Medical Records Technician (Coder-Outpatient and Inpatient),

GS-7
Experience.**
One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• Skill in applying current coding classifications to a variety of specialty care areas for outpatient episodes of care and/or inpatient professional services to accurately reflect service and care provided based on documentation in the health record.
• Ability to communicate with clinical staff for specific coding and documentation issues, such as recording diagnoses and procedures, ensuring the correct sequencing of diagnoses and/or procedures, and verifying the relationship between health record documentation and coder assignment.
• Ability to research and solve coding and documentation related issues.
• Skill in reviewing and correcting system or processing errors and ensuring all assigned work is complete.

Continued.
See the next section (Education) for continuation of qualification requirements and additional information:

Education

Medical Records Technician (Coder-Outpatient and Inpatient), GS-8
Experience.
One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• Ability to analyze the health record to identify all pertinent diagnoses and procedures for coding and to evaluate the adequacy of the documentation. This includes the ability to read and understand the content of the health record, the terminology, the significance of the findings, and the disease process/pathophysiology of the patient.
• Ability to accurately perform the full scope of outpatient coding, including ambulatory surgical cases, diagnostic studies and procedures, and outpatient encounters, and/or inpatient professional fee services coding.
• Skill in interpreting and adapting health information guidelines that are not completely applicable to the work or have gaps in specificity, and the ability to use judgment in completing assignments using incomplete or inadequate guidelines.

Creditable Experience.
Experience is only creditable if it is directly related to the position to be filled. To be creditable, the candidate's experience must have demonstrated the use of knowledge, skills, and abilities (KSAs) associated with current practice and must be paid or non-paid employment equivalent to a MRT (Coder).

Quality of Experience
. To be creditable, experience must be documented on the application or resume and verified in an employment reference or through other independent means.

*Reference: *
For more information on this qualification standard, please visit

The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-08.

*Physical Requirements: *
The work is primarily sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending. No special physical demands are required to perform the work. See VA Directive and Handbook 5019, Employee Occupational Health Service. See VA Directive and Handbook 5019

*Note: *
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Transcripts must be official or unofficial college transcripts. A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process. Transcripts must include the following information:

• Your Name
• Name of the college or university
• Full address of the college or university
• Degree Received
• Date Conferred

If the position has an education requirement or you are qualifying based on education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume.

Grandfathering Provision.
All persons employed in VHA as a MRT (Coder) on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, including positive education and certification that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

• Such employees may be reassigned, promoted up to and including the journey level, or changed to lower grade within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions.
• Such employees in an occupation that requires a certification only at higher grade levels must meet the certification requirement before they can be promoted to the higher-grade levels.
• MRTs who are appointed on a temporary basis, prior to the effective date of the qualification standard, may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
• MRTs initially grandfathered into this occupation, who subsequently obtain additional education that meets all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation.
• Employees who are retained as a MRT under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry as a MRT.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Our client is looking for a Public Records Specialist who will serve as an extension of our team researching select databases for public records.

This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information and an ethical disposition is required.

• Perform public record searches via select databases and county court sites
• Follow policies, procedures, and assigned workflows set by the VP of Compliance
• Sort public records to determine which we are able to report to our clients
• Understand and apply guidelines in search criteria
• Analyze data appropriately while following strictly regulated procedures and quality standards
• Learn and retain complex information and how to apply it to specific job situations
• Communicate and provide support in a team-based environment, both within your team and across multiple teams
• Interfacing with clients/applicants as needed

At least a year of experience in an office setting

Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM

Working knowledge of G-Suite and Microsoft Office products

Ability to gain extensive knowledge of the criminal justice system and how it relates to the information we obtain

MUST be amenable to work in US Timezone

Minimum Technical and Work Environment Requirements:

• Internet Connection:

• Primary internet connection with a minimum speed of 15 Mbps.

• Backup internet connection with at least 10 Mbps.

• Backup connection must be capable of supporting work during a power outage.

• Primary Device:

• Desktop or laptop equipped with at least:

• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.

• A minimum of 8 GB RAM.

• Backup Device:

• Must meet or exceed the performance of an Intel Core i3 processor.

• Must be functional during power interruptions.

• Peripherals and Workspace:

• A functioning webcam.

• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• A smartphone for communication and verification purposes.

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Job summary

We are seeking a highly skilled Records Management Expert to lead and strengthen our information governance practices. This role ensures that all business records and information are properly classified, retained, secured, and disposed of in line with compliance standards, legislation, and best practices.

Key Responsibilities

• Develop and implement retention schedules in line with legal and business requirements.
• Design and maintain classification schemes and metadata structures.
• Oversee compliance with records management policies, standards, and regulations.
• Conduct records audits, risk assessments, and ensure corrective actions.
• Provide training and awareness to staff on records and information governance.
• Support digital transformation projects with a strong records management lens.
• Ensure proper handling of sensitive and confidential information.

Qualifications & Experience

• Bachelor's degree in Records Management, Archival Science, Information Management, Law, or a related discipline.
• 5–7 years' experience in records management or information governance.
• Certifications such as AIIM (Association for Intelligent Information Management) or IRMS (Information & Records Management Society) required.

Skills & Competencies

• Strong expertise in retention schedules and records lifecycle management.
• Deep understanding of compliance and regulatory frameworks (e.g., POPIA, GDPR, ISO
• Ability to design and manage classification schemes and taxonomies.
• Strong analytical, organizational, and problem-solving skills.
• Excellent stakeholder engagement and training delivery skills.

Application Requirements

Please ensure you attach your professional certifications (AIIM/IRMS or equivalent) with your application.

Job Type: Full-time

Work Location: In person

• Administration of all new aircrafts and Major module records entering the FlySafair Fleet;


• Administration of all Major modules and or Aircraft lease return records for those leaving the fleet as directed by the Specialist;


• Update the MRO software and capture ATLR’s for ferry/test flight hours, landing, oil usage and complaints/defects;


• Support with compiling lease return folders and digital delivery bibles;


• File and scan hard copy paperwork as required;


• Assist with maintaining an orderly document storage area in line with standards, procedures and regulations;


• Identify all discrepancies on ATLRs and missing log pages and communicate with relevant stakeholders to obtain correct records;


• Identify and communicate Hour and Cycle differences between MRO system and ATLRs;


• Update all part changes/movements on ATLRs for Inducting aircraft;


• Verify and file certificates against "on condition" and "hard time" as required;


• Distribute documents as requested by departments;


• Assist with capturing work packs if required;


• Maintain knowledge of relevant regulations, policies and guidelines;


• Adhere to statutory regulations, organisational standards, policies and procedures;


• Report non-compliance and implement corrective actions to ensure compliance;


• Analyse Stakeholder needs and identify improvement initiatives;


• Maintain positive relationships with internal and external stakeholders to foster meaningful interactions.

• Grade 12 or equivalent;


• Certificate/Diploma in administration or related qualification (Advantageous);


• 5-8 years of experience in aircraft records control and systems in a mid-size organisations (Essential);


• Experience working with aircraft documentation and the requirements thereof (Essential);


• Experience working with a technical maintenance system (Advantageous);


• Willing to work overtime;


• Knowledge and understanding of Microsoft Office suite (Outlook, Excel, PowerPoint, Word);


• Knowledge of aviation records management (Essential);


• Basic financial awareness;


• Communication skills;


• Planning and organising skills;


• Interpersonal skills.

Personal Attributes:

• Professional;


• Strong integrity and ethical;


• Compliance driven;


• Good stress management;


• Assertive;


• Detailed orientated;


• Immaculate timekeeping;


• Able to work independently and in a team.

Application guideline:

• Email applications will not be accepted;


• Preference will be given to members of under-represented designated groups.


• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;


• To appoint the selected candidates based on its operational requirements.

Closing date: 31 October 2025

Job Title: Health Records Clerk

Location: Aberdeen – NHS Grampian

Salary: Band 2 £25,694 - £27,900 per annum

Contract Type: Permanent / 37 hours Monday to Friday

We are looking for an enthusthiatic and motivated individual to join the Health Records Team. The successful candidate must be detail orientated, able to work efficiently independently and as part of a team, and have good IT and communication skills.

You Duties Will Include

• Accurate data input and maintenance of electronic patient records
• Updating inhouse systems to update patient records
• Managing and responding to email queries professionally and efficiently
• Handling telephone enquiries from a variety of individuals and organisations including clinical staff, other healthcare professionals, patients, members of the public and external agencies such as the police and legal representatives
• Supporting the digitisation of the paper record
• Carrying out general administrative tasks such as photocopying and scanning

For more information or to arrange an informal discussion, please contact Rachel Findlater, Health Records Manager on Ext 54436.

Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at

Shortlisted candidates will be invited to attend the interview in person on Friday 10th October 2025. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Closing Date

2025/09/18

Reference Number

SAS

Job Title

Information and Records Management Analyst

Job Type

Permanent

Division

Business Change and Technology

Department

Information and Records Management

EE Occupational Levels

Level 4 & 5: Skilled, Technical and Academically Qualified

Location - Town / City

Johannesburg

Location - Province

Gauteng

Location - Country

South Africa

Job Advert Summary

To support the implementation and integration of an Information Management Program by ensuring that records management principles are adhered to. The incumbent will assist the manager by ensuring that all records are filed, retained and disposed as per the organisation's policy and procedure.

Minimum Requirements

Qualifications

Matric & Tertiary qualification (degree/diploma) in Library Science, Information Science or related Records Management qualification

Experience

Minimum 2 years' experience in records management

Duties and Responsibilities

Records and electronic content administration

• Assist in the setting up of both physical and electronic records.
• Set up Registries (Records Management Units and Records Centre storages).
• Assist with the appraisal and disposition of public records.
• Assist the Records Manager in the Retention and Disposal Schedules for functions which are common to all Government Organizations.
• Assist in the implementation of the various file plans.
• Provides administrative support in organising and maintaining all intellectual property (IP) of the organisation.
• Establishing the standards and controls to reliably archive and retrieve records as well as ensure compliance with external audits andrelated legislative frameworks.
• Standardise information sources throughout the organisation.
• Retrieval of Project Files Reports and Proposals requested from Archives (Offsite storage).

Documentation Development & Maintenance

• Acquire datasets, organise and disseminate, and provide content management search services.
• Capturing, distribution, use, storing, protection and disposing of the organizations information.
• Train and supervise records staff.
• Manage the changeover process.

Ad hoc tasks

• Perform ad hoc task when required by line manager.

We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Generate, analyse, maintain and implement the work instructions from maintenance programs and other source documentations for SAAT customers fleet by inserting and controlling maintenance requirements and limitations in MIS for effective aircraft and components management, from entry to redelivery and continual support within SAAT in supporting the CAMO activities.

Generate and maintain fleet documentation and maintenance data in accordance with SAAT procedures for regulatory compliance and continued airworthiness.

• Coordinate compliance of technical requirements and maintenance data flow during the entry, continual support and redelivery of aircraft.
• Administer the implementation of the respective maintenance programs, to initiate instructions related to maintenance requirements, reliability and life limitation control from various source documents.
• Initiate maintenance requirements by uploading instructions into the MIS for systematic structures, limit control and compliance.
• Compile and maintain technical reports on programs and projects for statistical data, effective record keeping and up to date status listings.
• Develop, amend and maintain minor check schedules and other maintenance instructions as required.
• Support all CAMO activities as required.

Create a communication channel between operators, maintenance and support areas on documentation, maintenance requirements and reporting.

• Provide expert information for others in the organization and/or externally, on maintenance programs, maintenance requirements and records.
• Attend operational meetings to co-ordinate activities between departments.
• Introduce new or improved systems/methods to improve the processes and efficiency. This includes review of industry developments and adoption of best practices.
• Provide the support and resolutions of in-service problems or maintenance queries to maintain/improve maintenance and logistical support.

Introduction and exiting of aircraft

• Provide support in co-ordinating the preparatory data insertion requirements for new aircraft and its components into the MIS.
• Review and integrate incoming aircraft documentation into the MIS.
• Liaise with representatives for aircraft documentation requirements and records at exit and during audits.

Implementation, planning, and control of aircraft and component maintenance requirements.

• Liaise with respective stakeholders in capturing aircraft data and assigning applicable life limits into the MIS.
• Plan and control the accomplishment of the required maintenance including special inspections as required.
• Ensure that all limits are loaded onto the MIS for tracking and control of aircraft, components and engines in the MIS to conform to predetermined life limits.
• Maintain current and updated aircraft status reports and listings.

Assume the Team leader role on projects or as a team member on allocated projects.

Maintain the programs and records for continued airworthiness on related maintenance data to ensure continuous improvement.

Perform in-depth independent maintenance documentation analysis and judgement for effectiveness and compliance.

Compile, analyse and evaluate work scopes, maintenance & reliability programs as required.

Experience

• Aircraft Maintenance (Aviation) 8 Years
• Certified Technician (MRO) 4 Years

Education

• Matric or equivalent ( Essential)
• N6 or National Diploma in the relevant engineering discipline.
• Type 2 certified mechanical or avionics technician

Knowledge

• knowledge of SAAT policies and procedures
• knowledge of MIS
• Comprehensive knowledge of MS Office package
• Maintenance Programs
• Aviation regulations and framework
• Detailed knowledge of aircraft systems
• Knowledge of CAMO systems and source documents, such as AMP, MPD, MRBR applications

SKILLS

• High level of communication (written and verbal)
• Computer skills

BEHAVIOURAL COMPETENCIES

• Analytical Thinking
• Conceptual Thinking
• Information Seeking
• Achievement Orientation
• Work under pressur
• Interpersonal skills
• Integrity

PLANNING AND ORGANISING

• Weekly and Monthly
• Quarterly

• Conduct inspections of all new aircraft records and new major module records entering the fleet;


• Conduct record review inspections in line with lease contracts and company requirements;


• Compile and control 'Open Item Listings' required for effective communication to lessors on any discrepancies noted on new aircraft;


• Communicate outstanding items back to Legal and/or Asset Management departments during technical acceptance of new aircrafts or major modules;


• Conduct offsite visits for aircrafts being inducted to review physical records and inspect the condition of aircrafts when required;


• Support the compliance department with Certificate of Airworthiness inspection preparation for inducting aircrafts;


• Coordinate effective lease return of major modules inclusive of aircraft and or engines;


• Liaise with maintenance planners to coordinate tasks or check requirements for inductions or lease returns;


• Liaise with records administrators to coordinate physical record requirements;


• Coordinate annual lessor inspections and inform maintenance planners of any info required for operational aircrafts;


• Liaise with the planning section to schedule inductions or deliveries;


• Coordinate the compilation and distribution of work orders to MRO;


• Ensure that all documentation issued is current;


• Inform asset management on requirements during the lease return process;


• Assist with capturing ATLR's and component movements from ATLR's for aircrafts joining the fleet when required;


• Assist with closing work orders from MRO when maintenance is completed;


• Update logbooks for aircraft and major modules, entering and leaving the fleet;


• Review completed work orders for accuracy;


• Assist with capturing work order data from MRO. Assist with component movement from MRO work orders;


• Assist with issuing of (CRS) Certificate of Release to service and or CRMA (Certificate Related to maintenance of an Aircraft) documents after maintenance is completed;


• Create ad-hoc work orders;


• Ensure that all AD's, SB I s, EO's and ASB are complied with;


• Maintain knowledge of relevant regulations, policies and guidelines;


• Report non-compliance and implement corrective actions to ensure compliance;


• Analyse Stakeholder needs and identify improvement initiatives;


• Encourage, promote, and embody a spirit of teamwork.

• Grade 12 or equivalent (Essential);


• Technical Diploma (Advantageous);


• Type rating on aircrafts operated by FlySafair (Advantageous);


• 8-12 years of aircraft planning or records experience in a mid-size organisation (Essential);


• Experience working on B737 aircraft type (Advantageous);


• Willing to work overtime;


• Willing to travel domestic and international;


• Knowledge and understanding of Microsoft Office suite (Outlook, Excel, PowerPoint, Word);


• Knowledge of aircraft documentation (Essential);


• Knowledge of regulatory requirements related to Maintenance planning and scheduling and MSG3 philosophy (Essential);


• Communication skills;


• Planning and organising skills;


• Interpersonal skills;


• Problem-solving and decision-making skills;


• Forecasting skills;


• People Management Skills.

Personal Attributes:

• Professional;


• Strong integrity and ethical;


• Compliance driven;


• Good stress management;


• Assertive;


• Detailed orientated and quality driven;


• Immaculate timekeeping;


• Able to work independently and in a team;


• Flexible and adaptable.

Application guideline:

• Email applications will not be accepted;


• Preference will be given to members of under-represented designated groups.


• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;


• To appoint the selected candidates based on its operational requirements.

Closing date: 31 October 2025