1,137 Employee Performance jobs in South Africa

Overview

Role: Performance Tester

Location: Johannesburg, South Africa (Onsite 2 days/Week)

Duration: Contract

Job Description:

• Analyze business and technical requirements to define performance testing scope, strategy, and approach.
• Design, develop, and execute performance test scripts using K6 for web and mobile applications.
• Conduct different types of performance testing: load, stress, endurance, spike, and scalability.
• Perform mobile performance testing on iOS and Android platforms, ensuring smooth user experience under varying load conditions.

How to apply: Share your resume to

• Analyze business and technical requirements to define performance testing scope, strategy, and approach.
• Design, develop, and execute performance test scripts using K6 for web and mobile applications.
• Conduct different types of performance testing: load, stress, endurance, spike, and scalability.
• Perform mobile performance testing on iOS and Android platforms, ensuring smooth user experience under varying load conditions.

• Mid-Senior level

• Contract

• Information Technology

• IT Services and IT Consulting

Performance Manager

Midrand South Africa

This position is responsible for providing leadership direction and functional expertise to the Plant for loss analysis analytics and training systems. The role supports the Plant Leadership Team in the JTE (Journey to Excellence) strategy focused on building Employee capability providing data reliability system and driving Employee engagement through implementation of high-performance work systems to achieve exceptional business results. This person will also participate and support the regional CI (Continuous Improvement) forums and programs to roll out in South Africa.

MAIN RESPONSIBILITIES #LI-DNI

1. Create visibility to Loss Data

• Lead annual Loss Analysis to support sites OGSM (Objectives Goals Strategies and Measures) and budget targets
• Help prioritize loss reduction projects in collaboration with the site leadership team
• Provide supporting data analysis and justifications for any technology improvements and capital expenditures and feasibility studies
• Lead site Focused Improvement pillar

2. Lead site Data and Analytics

3. Implement Effective Training systems

CANDIDATE PROFILE

Agencies : McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race colour religion national origin disability protected veteran status age or any other characteristic protected by law.

As users of the disability confident scheme we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy / ies.

Required Experience :

Manager

Key Skills

Arabic Speaking,Access Control System,B2C,Account Management,Legal Operations,Broadcast

Employment Type : Full-Time

Experience : years

Vacancy : 1

Location: Hybrid - South Africa, must be Cape Town-based

Salary: R3000 per month

Working Hours: 40 hours per week, spread across 5 days. Shifts are scheduled between 9:00am and 11:00pm, with coverage required for at least two weekends per month.

Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for sports and gaming. We exist to bring fans closer to the games they love through the rush of winning money.

Unlike the alternatives, Midnite doesn't feel like a website built two decades ago. Instead, it's a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that's truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we're on the brink of creating something truly awesome.

We’re building a world-class Workforce Management function from the ground up. As our Performance Analyst, you’ll go beyond traditional reporting, blending real-time monitoring, deep performance analysis, and actionable insights to help us deliver seamless customer experiences. This is a unique opportunity to shape how we manage operations, harness AI-driven tools, and evolve from reactive firefighting into proactive, data-powered decision-making.

As a Performance Analyst, you’ll act as the bridge between real-time operational control and long-term workforce strategy. While a key part of your role will involve real-time analysis, monitoring live queues and making immediate tactical adjustments, you’ll also be responsible for surfacing trends, influencing decisions, and driving continuous improvement across the business. Your work ensures that both our agents and our customers get the very best experience, every time.

We want a sharp, proactive analyst who thrives in both fast-paced decision-making and a deeper performance evaluation:

• Proven Experience in workforce roles (Realtime, Performance, Scheduling, or Planning).
• Analytical Mindset: Comfortable interpreting complex data, spotting trends, and making recommendations.
• Realtime Agility: Capable of making confident intraday adjustments when the business needs it most.
• Strong Communicator: Able to deliver clear, concise insights and influence multiple stakeholders.
• Tech-Savvy & Curious: With exposure to WFM systems, reporting tools, and AI/automation solutions.
• Flexible & Resilient: Ready to work shifts across a 24/7/365 schedule, including weekends and holidays.
• Customer-Centric: Passionate about creating positive customer and agent experiences, not just chasing numbers.

• Real-Time Analysis: Monitor live operations, making tactical adjustments to schedules, skilling, and workflows to maintain SLAs and service stability.
• Performance Insights: Analyse operational performance data (productivity, adherence, shrinkage, SL, AHT, CSAT) and identify opportunities for improvement.
• Scheduling & Forecasting: Support short/mid-term scheduling activities and volume forecasting, ensuring staffing plans align with demand patterns, business goals, and service level expectations.
• Reporting & Trends: Build and deliver reports that highlight anomalies, trends, and actionable recommendations for Operations and Leadership.
• Escalation Management: Spot and escalate service-impacting issues quickly, ensuring timely resolution.
• Collaboration: Work closely with Planning, Forecasting, and Operations teams to align short-term adjustments with long-term strategy.
• AI & Automation: Partner with AI-powered WFM tools, assisting in setup, testing, and refinement to maximise automation and predictive capabilities.
• Agent Experience: Balance productivity metrics with meaningful customer interactions, championing both efficiency and quality.

• You’ve established yourself as a trusted Performance Analyst, the go-to person for both real-time support and data-driven insights.
• You’ve refined real-time practices that keep operations stable, while also building dashboards and reports that uncover longer-term opportunities.
• Operations leaders rely on your analysis to guide staffing, skilling, and performance strategies.
• AI WFM tools are embedded in daily operations, with your input shaping their effectiveness.
• CSAT scores and agent satisfaction are climbing, thanks to your ability to balance tactical control with strategic foresight.

• Minimum 2 years’ experience in a Workforce Management role (Realtime, Scheduling, or Planning).
• Experience in a contact centre or multi-channel environment (voice, chat, email, social).
• Proficiency with WFM platforms (e.g., NICE, Verint, Genesys, etc) and a strong aptitude for learning new tools.
• Demonstrated ability to work with reporting tools (Excel, Google Sheets, BI dashboards, Intercom, etc).
• Familiarity with AI or automation-driven WFM solutions is a strong advantage.
• Tertiary education in Business, Operations, or a related field preferred (but equivalent experience considered).

• You’ll have a key role in which you'll be integral to our company culture and help shape the direction.

• Join our frequent company-wide gatherings and game nights that draw our community closer together.
• Enjoy 33 paid holidays a year.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

Overview

Title: Performance Tester

Location: Johannesburg

Project site: Hybrid (2 days Onsite)

Contract: 6-month contract

We have an urgent opening for a Tester in Johannesburg on a 6-month contract (hybrid). The client is looking for a candidate who has hands-on experience with the K6 tool and mobile testing.

• Hands-on experience with the K6 tool


• Mobile testing experience

Interested? Please send your updated CV to I’d be happy to share more details.

• Seniority level : Mid-Senior level


• Employment type : Contract


• Job function : Information Technology


• Industries : IT Services and IT Consulting

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This position is responsible for providing leadership, direction, and functional expertise to the Plant for loss analysis, analytics, and training systems. The role supports the Plant Leadership Team in the JTE (Journey to Excellence) strategy focused on building Employee capability, providing data reliability system and driving Employee engagement through implementation of high-performance work systems to achieve exceptional business results. This person will also participate and support the regional CI (Continuous Improvement) forums and programs to roll out in South Africa.

MAIN RESPONSIBILITIES #LI-DNI

1. Create visibility to Loss Data

• Lead annual Loss Analysis to support site’s OGSM (Objectives, Goals, Strategies, and Measures) and budget targets
• Help prioritize loss reduction projects in collaboration with the site leadership team
• Provide supporting data analysis and justifications for any technology improvements and capital expenditures and feasibility studies
• Lead site Focused Improvement pillar

2. Lead site Data and Analytics

• Maintain integrity of site data through training, health checks, and change control. Focus includes scorecards, downtime data base, manual tracking systems and SAP master data.
• Provide analysis and insights to key performance metrics like Process Reliability, Productivity, Yield and Scrap.
• Collate and publish site scorecard every month.
• Create and execute site Analytics strategy.
• Establish scorecard review processes based on the appropriate frequency and participants.
• Drive data-based decision-making behavior at all levels

3. Implement Effective Training systems

• Coach site employees and SMEs on the methodology and tools :
• Basic performance data and trends
• Problem solving
• Root cause analysis
• Participate on Training and Development Pillar
• Create and maintain site training systems

CANDIDATE PROFILE

• Bachelor’s degree in engineering or a related discipline is required
• Minimum of 5 years working in manufacturing operations in FMCG company (preferably in food industry)
• Background in Total Productive Maintenance / Lean, Change Management and Organizational Effectiveness
• Experience in a CPG (Consumer Packaged Goods) preferred
• Team and Operations Leadership experience preferred
• Proficiency in Excel and Power BI
• Familiarity with creating reports using our current (and future) BI tools, SAP Hana, Tableau
• Experience analysing complex datasets, generating insights and building robust statistical models (comfortable working with structured and unstructured data)
• Ability to analyse complex information to make judgments and decisions

Agencies : McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy / ies.

Performance Manager • MIDRAND, GT, ZA, 1683

This position is responsible for providing leadership, direction, and functional expertise to the Plant for loss analysis, analytics, and training systems. The role supports the Plant Leadership Team in the JTE (Journey to Excellence) strategy focused on building Employee capability, providing data reliability system and driving Employee engagement through implementation of high-performance work systems to achieve exceptional business results. This person will also participate and support the regional CI (Continuous Improvement) forums and programs to roll out in South Africa.

MAIN RESPONSIBILITIES #LI-DNI

1. Create visibility to Loss Data

• Lead annual Loss Analysis to support site’s OGSM (Objectives, Goals, Strategies, and Measures) and budget targets
• Help prioritize loss reduction projects in collaboration with the site leadership team
• Provide supporting data analysis and justifications for any technology improvements and capital expenditures and feasibility studies
• Lead site Focused Improvement pillar

2. Lead site Data and Analytics

• Maintain integrity of site data through training, health checks, and change control. Focus includes scorecards, downtime data base, manual tracking systems and SAP master data.
• Provide analysis and insights to key performance metrics like Process Reliability, Productivity, Yield and Scrap.
• Collate and publish site scorecard every month.
• Create and execute site Analytics strategy.
• Establish scorecard review processes based on the appropriate frequency and participants.
• Drive data-based decision-making behavior at all levels

3. Implement Effective Training systems

• Coach site employees and SMEs on the methodology and tools :
• Basic performance data and trends
• Problem solving
• Root cause analysis
• Participate on Training and Development Pillar
• Create and maintain site training systems

CANDIDATE PROFILE

• Bachelor’s degree in engineering or a related discipline is required
• Minimum of 5 years working in manufacturing operations in FMCG company (preferably in food industry)
• Background in Total Productive Maintenance / Lean, Change Management and Organizational Effectiveness
• Experience in a CPG (Consumer Packaged Goods) preferred
• Team and Operations Leadership experience preferred
• Proficiency in Excel and Power BI
• Familiarity with creating reports using our current (and future) BI tools, SAP Hana, Tableau
• Experience analysing complex datasets, generating insights and building robust statistical models (comfortable working with structured and unstructured data)
• Ability to analyse complex information to make judgments and decisions

Agencies : McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy / ies.

WHY WORK AT MCCORMICK?

United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Performance Manager

Midrand, South Africa

This position is responsible for providing leadership, direction, and functional expertise to the Plant for loss analysis, analytics, and training systems. The role supports the Plant Leadership Team in the JTE (Journey to Excellence) strategy focused on building Employee capability, providing data reliability system and driving Employee engagement through implementation of high-performance work systems to achieve exceptional business results. This person will also participate and support the regional CI (Continuous Improvement) forums and programs to roll out in South Africa.

MAIN RESPONSIBILITIES #LI-DNI

1. Create visibility to Loss Data

• Lead annual Loss Analysis to support site’s OGSM (Objectives, Goals, Strategies, and Measures) and budget targets
• Help prioritize loss reduction projects in collaboration with the site leadership team
• Provide supporting data analysis and justifications for any technology improvements and capital expenditures and feasibility studies
• Lead site Focused Improvement pillar

2. Lead site Data and Analytics

• Maintain integrity of site data through training, health checks, and change control. Focus includes scorecards, downtime data base, manual tracking systems and SAP master data.
• Provide analysis and insights to key performance metrics like Process Reliability, Productivity, Yield and Scrap.
• Collate and publish site scorecard every month.
• Create and execute site Analytics strategy.
• Establish scorecard review processes based on the appropriate frequency and participants.
• Drive data-based decision-making behavior at all levels

3. Implement Effective Training systems

• Coach site employees and SMEs on the methodology and tools:
• Basic performance data and trends
• Problem solving
• Root cause analysis
• Loss Reduction projects
• Participate on Training and Development Pillar
• Create and maintain site training systems

CANDIDATE PROFILE

• Bachelor’s degree in engineering or a related discipline is required
• Minimum of 5 years working in manufacturing operations in FMCG company (preferably in food industry)
• Background in Total Productive Maintenance / Lean, Change Management and Organizational Effectiveness
• Experience in a CPG (Consumer Packaged Goods) preferred
• Team and Operations Leadership experience preferred
• Proficiency in Excel and Power BI
• Familiarity with creating reports using our current (and future) BI tools, e.g. SAP Hana, Tableau
• Experience analysing complex datasets, generating insights and building robust statistical models (comfortable working with structured and unstructured data)
• Ability to analyse complex information to make judgments and decisions

Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

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This position is responsible for providing leadership, direction, and functional expertise to the Plant for loss analysis, analytics, and training systems. The role supports the Plant Leadership Team in the JTE (Journey to Excellence) strategy focused on building Employee capability, providing data reliability system and driving Employee engagement through implementation of high-performance work systems to achieve exceptional business results. This person will also participate and support the regional CI (Continuous Improvement) forums and programs to roll out in South Africa.

MAIN RESPONSIBILITIES #LI-DNI

1. Create visibility to Loss Data

• Lead annual Loss Analysis to support site’s OGSM (Objectives, Goals, Strategies, and Measures) and budget targets
• Help prioritize loss reduction projects in collaboration with the site leadership team
• Provide supporting data analysis and justifications for any technology improvements and capital expenditures and feasibility studies
• Lead site Focused Improvement pillar

2. Lead site Data and Analytics

• Maintain integrity of site data through training, health checks, and change control. Focus includes scorecards, downtime data base, manual tracking systems and SAP master data.
• Provide analysis and insights to key performance metrics like Process Reliability, Productivity, Yield and Scrap.
• Collate and publish site scorecard every month.
• Create and execute site Analytics strategy.
• Establish scorecard review processes based on the appropriate frequency and participants.
• Drive data-based decision-making behavior at all levels

3. Implement Effective Training systems

• Coach site employees and SMEs on the methodology and tools:
• Basic performance data and trends
• Problem solving
• Root cause analysis
• Participate on Training and Development Pillar
• Create and maintain site training systems

CANDIDATE PROFILE

• Bachelor’s degree in engineering or a related discipline is required
• Minimum of 5 years working in manufacturing operations in FMCG company (preferably in food industry)
• Background in Total Productive Maintenance / Lean, Change Management and Organizational Effectiveness
• Experience in a CPG (Consumer Packaged Goods) preferred
• Team and Operations Leadership experience preferred
• Proficiency in Excel and Power BI
• Familiarity with creating reports using our current (and future) BI tools, e.g. SAP Hana, Tableau
• Experience analysing complex datasets, generating insights and building robust statistical models (comfortable working with structured and unstructured data)
• Ability to analyse complex information to make judgments and decisions

Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Location: Hybrid - South Africa, must be Cape Town-based

Salary: R3000 per month

Working Hours: 40 hours per week, spread across 5 days. Shifts are scheduled between 9:00am and 11:00pm, with coverage required for at least two weekends per month.

Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for sports and gaming. We exist to bring fans closer to the games they love through the rush of winning money.

Unlike the alternatives, Midnite doesn't feel like a website built two decades ago. Instead, it's a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that's truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we're on the brink of creating something truly awesome.

We’re building a world-class Workforce Management function from the ground up. As our Performance Analyst, you’ll go beyond traditional reporting, blending real-time monitoring, deep performance analysis, and actionable insights to help us deliver seamless customer experiences. This is a unique opportunity to shape how we manage operations, harness AI-driven tools, and evolve from reactive firefighting into proactive, data-powered decision-making.

As a Performance Analyst, you’ll act as the bridge between real-time operational control and long-term workforce strategy. While a key part of your role will involve real-time analysis, monitoring live queues and making immediate tactical adjustments, you’ll also be responsible for surfacing trends, influencing decisions, and driving continuous improvement across the business. Your work ensures that both our agents and our customers get the very best experience, every time.

We want a sharp, proactive analyst who thrives in both fast-paced decision-making and a deeper performance evaluation:

• Proven Experience in workforce roles (Realtime, Performance, Scheduling, or Planning).
• Analytical Mindset: Comfortable interpreting complex data, spotting trends, and making recommendations.
• Realtime Agility: Capable of making confident intraday adjustments when the business needs it most.
• Strong Communicator: Able to deliver clear, concise insights and influence multiple stakeholders.
• Tech-Savvy & Curious: With exposure to WFM systems, reporting tools, and AI/automation solutions.
• Flexible & Resilient: Ready to work shifts across a 24/7/365 schedule, including weekends and holidays.
• Customer-Centric: Passionate about creating positive customer and agent experiences, not just chasing numbers.

• Real-Time Analysis: Monitor live operations, making tactical adjustments to schedules, skilling, and workflows to maintain SLAs and service stability.
• Performance Insights: Analyse operational performance data (productivity, adherence, shrinkage, SL, AHT, CSAT) and identify opportunities for improvement.
• Scheduling & Forecasting: Support short/mid-term scheduling activities and volume forecasting, ensuring staffing plans align with demand patterns, business goals, and service level expectations.
• Reporting & Trends: Build and deliver reports that highlight anomalies, trends, and actionable recommendations for Operations and Leadership.
• Escalation Management: Spot and escalate service-impacting issues quickly, ensuring timely resolution.
• Collaboration: Work closely with Planning, Forecasting, and Operations teams to align short-term adjustments with long-term strategy.
• AI & Automation: Partner with AI-powered WFM tools, assisting in setup, testing, and refinement to maximise automation and predictive capabilities.
• Agent Experience: Balance productivity metrics with meaningful customer interactions, championing both efficiency and quality.

• You’ve established yourself as a trusted Performance Analyst, the go-to person for both real-time support and data-driven insights.
• You’ve refined real-time practices that keep operations stable, while also building dashboards and reports that uncover longer-term opportunities.
• Operations leaders rely on your analysis to guide staffing, skilling, and performance strategies.
• AI WFM tools are embedded in daily operations, with your input shaping their effectiveness.
• CSAT scores and agent satisfaction are climbing, thanks to your ability to balance tactical control with strategic foresight.

• Minimum 2 years’ experience in a Workforce Management role (Realtime, Scheduling, or Planning).
• Experience in a contact centre or multi-channel environment (voice, chat, email, social).
• Proficiency with WFM platforms (e.g., NICE, Verint, Genesys, etc) and a strong aptitude for learning new tools.
• Demonstrated ability to work with reporting tools (Excel, Google Sheets, BI dashboards, Intercom, etc).
• Familiarity with AI or automation-driven WFM solutions is a strong advantage.
• Tertiary education in Business, Operations, or a related field preferred (but equivalent experience considered).

• You’ll have a key role in which you'll be integral to our company culture and help shape the direction.

• Join our frequent company-wide gatherings and game nights that draw our community closer together.
• Enjoy 33 paid holidays a year.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.