151 Employee Advocate jobs in South Africa

SAFEPLAN ADVOCATE - Worcester

Worcester, Western Cape YWCA Central Massachusetts

Posted 13 days ago

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Job Description

Job Details

Job Location : YWCA Central Massachusetts - Worcester, MA

Education Level : 4 Year Degree

Salary Range : $19.91 - $19.91 Hourly

Travel Percentage : Negligible

Job Shift : Day

Job Category : Nonprofit - Social Services

Description

As a Court Advocate you will represent the YWCA of Central Massachusetts, its mission and vision to the general public and professional groups and individuals. You will provide victims of domestic violence the following support in a court-based setting: information on safety planning; explanation of the legal process involved in obtaining and maintaining M.G.L. c.209A protective orders and other legal options; accompaniment into the courtroom and in-court advocacy; and information and referrals to community resources available to victims of domestic violence and act as liaison between SAFEPLAN and Domestic Violence Services.

RESPONSIBILITIES:

  • Provide court-based advocacy services to victims of domestic violence, sexual assault, and stalking and their families
  • Provide confidential and comprehensive direct services to victims who come to court seeking protection from abuse
  • Provide support, referrals, and empowerment advocacy to victims of domestic violence who are in the court system
  • Provide information regarding the judicial system, both criminal and civil
  • Appear in court and advocate on behalf of the Program Participant with representatives of law enforcement, prosecution, and court
  • Assist with arrangements for additional legal services
  • Assess participants’ needs
  • Assess lethality of participants’ situation
  • Assist Program Participant with adaptation and development of safety plan
  • Maintain and report statistical measurements as required
  • Maintain documentation as required
  • Refer/advocate victims to community resources as necessary
  • Maintain current knowledge of domestic violence
  • Other duties and tasks as assigned by Supervisor/Manager
Qualifications
  • Bachelor’s Degree in related field such as Human Services/Criminal Justice, Counseling, or Social Services
  • Experience in domestic violence intervention preferred
  • Bi-lingual/Bi-Cultural
  • Proficient computer skills
  • Ability to make community presentations
  • Ability to advocate on behalf of victims
  • Ability to perform calmly in crisis situations
  • Training and experience in crisis intervention counseling preferred
  • Valid MA driver’s license

YWCA is an affirmative action/equal employment opportunity employer.

Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.

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Safeplan advocate - worcester

Worcester, Western Cape YWCA Central Massachusetts

Posted today

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Job Description

permanent
Job Details Job Location : YWCA Central Massachusetts - Worcester, MA Education Level : 4 Year Degree Salary Range : $19.91 - $19.91 Hourly Travel Percentage : Negligible Job Shift : Day Job Category : Nonprofit - Social Services Description As a Court Advocate you will represent the YWCA of Central Massachusetts, its mission and vision to the general public and professional groups and individuals. You will provide victims of domestic violence the following support in a court-based setting: information on safety planning; explanation of the legal process involved in obtaining and maintaining M. G. L. c.209 A protective orders and other legal options; accompaniment into the courtroom and in-court advocacy; and information and referrals to community resources available to victims of domestic violence and act as liaison between SAFEPLAN and Domestic Violence Services. RESPONSIBILITIES: Provide court-based advocacy services to victims of domestic violence, sexual assault, and stalking and their families Provide confidential and comprehensive direct services to victims who come to court seeking protection from abuse Provide support, referrals, and empowerment advocacy to victims of domestic violence who are in the court system Provide information regarding the judicial system, both criminal and civil Appear in court and advocate on behalf of the Program Participant with representatives of law enforcement, prosecution, and court Assist with arrangements for additional legal services Assess participants’ needs Assess lethality of participants’ situation Assist Program Participant with adaptation and development of safety plan Maintain and report statistical measurements as required Maintain documentation as required Refer/advocate victims to community resources as necessary Maintain current knowledge of domestic violence Other duties and tasks as assigned by Supervisor/Manager Qualifications Bachelor’s Degree in related field such as Human Services/Criminal Justice, Counseling, or Social Services Experience in domestic violence intervention preferred Bi-lingual/Bi-Cultural Proficient computer skills Ability to make community presentations Ability to advocate on behalf of victims Ability to perform calmly in crisis situations Training and experience in crisis intervention counseling preferred Valid MA driver’s license YWCA is an affirmative action/equal employment opportunity employer. Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply. #J-18808-Ljbffr
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Customer Advocate (For Pooling)

Cape Town, Western Cape Boldr

Posted 11 days ago

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Job Description

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO
  • Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
  • Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
  • Ensure proper and timely escalation of issues to meet internal and external expectations
  • Identify opportunities and recommendations for continuous process improvement
  • Deliver service excellence and maximize customer service and satisfaction
  • Work with the external team to stay updated on product and service knowledge
WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us! #beboldr
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction

YOU HAVE…

  • 6 months to 1 year of customer service experience (may it be email, phone, or chat support)
  • Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
  • Excellent reading comprehension, verbal, and written communication skills
  • Strong and effective phone contact handling skills
  • An ability to understand and communicate complex ideas to customers, both verbally and in written form
  • Aptitude to quickly learn and navigate new technology, systems, and applications
  • Ability to accept feedback gracefully and with an open mind
  • Intermediate understanding of common Customer Experience best practices
  • Customer orientation and ability to adapt/respond to different types of characters
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Customer Advocate (For Pooling)

Cape Town, Western Cape Boldrimpact

Posted 13 days ago

Job Viewed

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Job Description

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO
  • Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
  • Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
  • Ensure proper and timely escalation of issues to meet internal and external expectations
  • Identify opportunities and recommendations for continuous process improvement
  • Deliver service excellence and maximize customer service and satisfaction
  • Work with the external team to stay updated on product and service knowledge
WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us! #beboldr
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction

YOU HAVE…

  • 6 months to 1 year of customer service experience (may it be email, phone, or chat support)
  • Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
  • Excellent reading comprehension, verbal, and written communication skills
  • Strong and effective phone contact handling skills
  • An ability to understand and communicate complex ideas to customers, both verbally and in written form
  • Aptitude to quickly learn and navigate new technology, systems, and applications
  • Ability to accept feedback gracefully and with an open mind
  • Intermediate understanding of common Customer Experience best practices
  • Customer orientation and ability to adapt/respond to different types of characters
#J-18808-Ljbffr
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Customer advocate (for pooling)

Cape Town, Western Cape Boldrimpact

Posted today

Job Viewed

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Job Description

permanent
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.WHAT WILL YOU DO Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved Ensure proper and timely escalation of issues to meet internal and external expectations Identify opportunities and recommendations for continuous process improvement Deliver service excellence and maximize customer service and satisfaction Work with the external team to stay updated on product and service knowledge WHAT WE’LL LIKE ABOUT YOU YOU ARE… Curious and authentic, just like us! #beboldr An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction YOU HAVE… 6 months to 1 year of customer service experience (may it be email, phone, or chat support) Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications Excellent reading comprehension, verbal, and written communication skills Strong and effective phone contact handling skills An ability to understand and communicate complex ideas to customers, both verbally and in written form Aptitude to quickly learn and navigate new technology, systems, and applications Ability to accept feedback gracefully and with an open mind Intermediate understanding of common Customer Experience best practices Customer orientation and ability to adapt/respond to different types of characters #J-18808-Ljbffr
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Youth Advocate I - Juvenile Justice Worcester

Worcester, Western Cape Eliot Community Human Services, Inc.

Posted 13 days ago

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Job Description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking compassionate, service-oriented Youth Advocates to work in a staff-secure setting for court-involved youth, ages 13 to 21 within our Juvenile Justice residential network. This position offers a unique opportunity to positively impact a youth’s life by providing patient, supportive care and mentorship.

The role is multifaceted, encompassing advocacy, skill building, care coordination, education and role modeling. You will work as part of a dedicated team to make a meaningful difference in the lives of youth. This entry-level position is an excellent opportunity to work alongside a dedicated team of professionals inspiring positive change in the youth we serve.

Responsibilities:

  • Use principles and practices of youth development and trauma informed care to create a safe and therapeutic environment
  • Promote an inclusive, welcoming, and respectful environment that embraces diversity
  • Foster the youth’s skills and interests and mentor their positive development.
  • Implement program activities that are safe and foster personal growth and healthy choices
  • Promote responsible and healthy decision-making among youth
  • Implement applicable safety and emergency requirements including use of crisis prevention and de-escalation skills

Qualifications:

  • High school diploma or related experience
  • Experience working with youth

Schedule:

  • Wednesday-Sunday 3pm-11pm (Monday and Tuesday off)
  • Wednesday-Sunday 3pm-11pm (Monday and Tuesday off)
Wednesday-Sunday 7am-3pm (Monday/Tuesday off)
  • Friday-Tuesday 7am-3pm Wednesday/ Thursday off
  • Thursday-Monday 3pm-11pm (Tuesday/Wednesday off)

Hourly Rate

$20.65 - $20.65 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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Coordinator, Human Resources

Johannesburg, Gauteng AngloGold Ashanti

Posted today

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Job Description

112 Oxford Road, Houghton Estate, Johannesburg, 2198

Private Bag X 20, Rosebank, 2196, South Africa

Tel: +27 (0) 11 637 6000

Fax: +27 (0) 11 492 0233

Website:

AngloGold Ashanti (“AGA”), a leading global mining company, boasts a vibrant and inviting culture that beckons new individuals to join its ranks. Embracing diversity and inclusion, the company fosters an environment where every employee is valued and celebrated for their unique perspectives and contributions.

Collaboration and teamwork are at the core of their culture, promoting a sense of unity and shared goals amongst employees. Additionally, AngloGold Ashanti prioritizes employee growth and development, offering ample opportunities for career advancement and professional enrichment.

Joining this dynamic organization means becoming a part of a culture that champions innovation, sustainability, and a commitment to making a meaningful impact in the mining industry and the broader community.

Objective of the role

The incumbent will provide administrative support and services, including proactive assistance and the ability to efficiently manage tasks in enabling the Directors: HR Business Partnering, to fulfil their duties to the goals of the Group People and Culture Department within the broader business imperatives.

Education & Qualifications

Bachelor’s Degree (B. Comm HR Management / Social Sciences / Psychology / Industrial Psychology) or equivalent.

Professional certification in HR or Labour Law is advantageous.

General Knowledge & Experience

  • 5 to 7 years proven HR Generalist / HR Administration experience of a scope and level suited to this position.
  • Proven SuccessFactors experience is essential, with specific reference to the Employee Central, Performance and Objectives, Recruiting, Reporting, Compensation and Time Management modules.
  • Proven SAP OM and PA experience is essential.
  • Sound knowledge of and application of HR policies, processes, systems and procedures.
  • Sound knowledge and implementation of relevant HR related legislation
  • Computer Literate (Outlook, Internet, MS Office - Word, Excel, PowerPoint, SAP)
  • Excellent organisational and administrative skills
  • Excellent communication skills (both written & verbal)
  • Good facilitation and presentation skills
  • Problem-solving skills
  • Interpersonal skills
  • Attention to details
  • Reliable
  • Pro-active
  • Displays high levels of integrity and honesty
  • Promoting Collaboration and Teamwork

RoleAccountabilities

The role holder will be accountable for:

Administration

  • Daily administration functions for the Directors, Human Resources Business Partnering, including but not limited to:
    • communication and liaison with relevant authorities for the facilitation of Visa applications,
    • providing employees with supporting letters for confirmation of employment or Visa applications,
    • distributing regret notifications to unsuccessful job applicants via OneHR,
    • generating and distributing Long Service Award and Retirement letters and processing of gift and function selections by employees.
      • Planning and coordinating administrative procedures and systems and devise ways to streamline processes, including the drafting and implementation of relevant HR policies and procedures.
      • Managing all administration schedules and deadlines, whether routinely or ad-hoc to ensure the department supports the broader HR processes. These include but are not limited to the Performance Management process timelines, the Talent Review process, completion of the annual EE Report, WSP & ATR reporting, quarterly Sustainability Reporting, monthly Safety Statistics reporting, etc.
      • Processing and approval of invoices on SAP.
      • Data management and capturing through the employee lifecycle, from engagement to separation.
      • HR filing: maintenance of electronic filing records.
      • Managing queries and endeavour to proactively resolve HR issues where appropriate.
      • Loading and monitoring approvals onto DocuSign.
      • Booking meeting rooms and arranging refreshments as required.

Budget Process

      • Supporting the Directors, Human Resources Business Partnering through the labour budget process, in collaboration with the line managers.

Recruitment and Separation

      • Preparing approvals to advertise, obtaining the required approvals, and loading the advertisements / job postings on the relevant platform(s).
      • Managing the job requisition database of applicants.
      • Long-listing potential candidates for the Hiring Manager to review.
      • Arranging interviews with shortlisted candidates through the scheduling of face-to-face or virtual interviews.
      • Liaise and communicate with relevant Hiring Managers and Directors, Human Resources Business Partnering to compile the required documentation for the interview panels, including the interview guide, consolidating the feedback from the panel post the interviews, and ensuring that all documents are appropriately filed.
      • Completing the required qualification, criminal and financial verifications with the service provider, and obtaining reference checks.
      • Preparing approvals to appoint and obtaining the required approvals for offers as instructed.
      • Preparing the offer letters, obtaining the relevant approvals and distributing offer letters to successful candidates via OneHR.
      • Facilitating the onboarding and induction of new engagements, also ensuring that relevant compliance records are maintained.
      • Arranging the exit processes, including the exit interview, for all separations.
      • Generating and distributing Information notes to identified stakeholders.
      • Liaising with external recruitment providers and with the commercial department for the regular review of the recruitment agencies list, as well as onboarding of new recruitment service providers

HR Information Systems Maintenance

  • Creating and maintaining the employee master data in the OneHR system.
  • Updating and maintaining organisational structures on the OneHR system to ensure accurate and up-to-date information, i.e. relationships, authorization levels, stratum levels, cost centre updates, etc.
  • Ensuring that all deployment movements are correctly and timeously captured and maintained on the OneHR system.
  • Logging SAP access requests for new SAP users, activating access to the OneHR staff profile.

Payroll Administration

  • Processing HR Information for new engagements, promotions, separations, study assistance etc. and submitting all relevant information to payroll timeously as determined by the Payroll Department.

Events Coordination

  • Assisting in facilitating events / functions such as Long Service Awards, retirements, Employee Wellness etc.

Reporting

  • Preparing, interrogating and distributing monthly, annual, and ad-hoc reports, including but not limited to fixed term contractors, retirements, long service awards, study assistance, safety reporting, Sustainability and ESG reporting, etc.
  • Analysing HR reports and highlighting important trends.

Study Assistance Administration

  • Assisting with the coordination of the completion and submission of all Study Assistance documentation.
  • Processing all refunds / payments accordingly.
  • Managing repayment of study obligations of defaulted employees, including confirmation of work-back periods.
  • To maintain accurate records of each participant on the filing system.

Performance Management Admin

  • Capturing / tracking all performance-related information received.

Client Service

  • Maintaining high levels of customer service with the client base and above-average turnaround times.
  • Ensuring compliance with Internal and External Auditor requirements by providing the requested documentation timeously.

Cross-functional relationships

  • Fostering a team environment and working closely with the Directors, HR Business Partnering, the Central Functions, as well as the regional HR teams to support the employee life cycle processes.
  • Developing and maintaining cross-functional relationships and building positive working relationships with the client base.

Remuneration

As per the AGA salaryscales.

Application Process

Interested candidates who meet the requirements are invited to submit their applications, including a detailed CV and a cover letter addressing suitability for the role. All academic and work-related achievements to be clearly highlighted.

AngloGold Ashanti is an equal opportunity employer and encourages applications from qualified individuals regardless of gender, race, religion, nationality, or disability.

Experience in the manufacturing or mining sectors desired. Please note that applications should be submitted before close of business on 2 September 2025. Should you not hear from us within 30 days, please consider your application as unsuccessful.

AngloGold Ashanti Limited

Reg No: 1944/017354/06

Directors:G Patterson J Munanka KV Naidoo B Sangqu B Chauke

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Coordinator, Human Resources

Johannesburg, Gauteng AngloGold Ashanti North America

Posted today

Job Viewed

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Job Description

112 Oxford Road, Houghton Estate, Johannesburg, 2198

Private Bag X 20, Rosebank, 2196, South Africa

Tel: +27 (0) 11 637 6000

Fax: +27 (0) 11 492 0233

Website: Ashanti (“AGA”), a leading global mining company, boasts a vibrant and inviting culture that beckons new individuals to join its ranks. Embracing diversity and inclusion, the company fosters an environment where every employee is valued and celebrated for their unique perspectives and contributions.

Collaboration and teamwork are at the core of their culture, promoting a sense of unity and shared goals amongst employees. Additionally, AngloGold Ashanti prioritizes employee growth and development, offering ample opportunities for career advancement and professional enrichment.

Joining this dynamic organization means becoming a part of a culture that champions innovation, sustainability, and a commitment to making a meaningful impact in the mining industry and the broader community.

Objective of the role

The incumbent will provide administrative support and services, including proactive assistance and the ability to efficiently manage tasks in enabling the Directors: HR Business Partnering, to fulfil their duties to the goals of the Group People and Culture Department within the broader business imperatives.

Education & Qualifications

Bachelor’s Degree (B. Comm HR Management / Social Sciences / Psychology / Industrial Psychology) or equivalent.

Professional certification in HR or Labour Law is advantageous.

General Knowledge & Experience

  • 5 to 7 years proven HR Generalist / HR Administration experience of a scope and level suited to this position.
  • Proven SuccessFactors experience is essential, with specific reference to the Employee Central, Performance and Objectives, Recruiting, Reporting, Compensation and Time Management modules.
  • Proven SAP OM and PA experience is essential.
  • Sound knowledge of and application of HR policies, processes, systems and procedures.
  • Sound knowledge and implementation of relevant HR related legislation
  • Computer Literate (Outlook, Internet, MS Office - Word, Excel, PowerPoint, SAP)
  • Excellent organisational and administrative skills
  • Excellent communication skills (both written & verbal)
  • Good facilitation and presentation skills
  • Problem-solving skills
  • Interpersonal skills
  • Attention to details
  • Reliable
  • Pro-active
  • Displays high levels of integrity and honesty
  • Promoting Collaboration and Teamwork

Role Accountabilities

The role holder will be accountable for:

Administration

  • Daily administration functions for the Directors, Human Resources Business Partnering, including but not limited to:
    • communication and liaison with relevant authorities for the facilitation of Visa applications,
    • providing employees with supporting letters for confirmation of employment or Visa applications,
    • distributing regret notifications to unsuccessful job applicants via OneHR,
    • generating and distributing Long Service Award and Retirement letters and processing of gift and function selections by employees.

      • Planning and coordinating administrative procedures and systems and devise ways to streamline processes, including the drafting and implementation of relevant HR policies and procedures.
      • Managing all administration schedules and deadlines, whether routinely or ad-hoc to ensure the department supports the broader HR processes. These include but are not limited to the Performance Management process timelines, the Talent Review process, completion of the annual EE Report, WSP & ATR reporting, quarterly Sustainability Reporting, monthly Safety Statistics reporting, etc.
      • Processing and approval of invoices on SAP.
      • Data management and capturing through the employee lifecycle, from engagement to separation.
      • HR filing: maintenance of electronic filing records.
      • Managing queries and endeavour to proactively resolve HR issues where appropriate.
      • Loading and monitoring approvals onto DocuSign.
      • Booking meeting rooms and arranging refreshments as required.
Budget Process

      • Supporting the Directors, Human Resources Business Partnering through the labour budget process, in collaboration with the line managers.
Recruitment and Separation

      • Preparing approvals to advertise, obtaining the required approvals, and loading the advertisements / job postings on the relevant platform(s).
      • Managing the job requisition database of applicants.
      • Long-listing potential candidates for the Hiring Manager to review.
      • Arranging interviews with shortlisted candidates through the scheduling of face-to-face or virtual interviews.
      • Liaise and communicate with relevant Hiring Managers and Directors, Human Resources Business Partnering to compile the required documentation for the interview panels, including the interview guide, consolidating the feedback from the panel post the interviews, and ensuring that all documents are appropriately filed.
      • Completing the required qualification, criminal and financial verifications with the service provider, and obtaining reference checks.
      • Preparing approvals to appoint and obtaining the required approvals for offers as instructed.
      • Preparing the offer letters, obtaining the relevant approvals and distributing offer letters to successful candidates via OneHR.
      • Facilitating the onboarding and induction of new engagements, also ensuring that relevant compliance records are maintained.
      • Arranging the exit processes, including the exit interview, for all separations.
      • Generating and distributing Information notes to identified stakeholders.
      • Liaising with external recruitment providers and with the commercial department for the regular review of the recruitment agencies list, as well as onboarding of new recruitment service providers
HR Information Systems Maintenance

  • Creating and maintaining the employee master data in the OneHR system.
  • Updating and maintaining organisational structures on the OneHR system to ensure accurate and up-to-date information, i.e. relationships, authorization levels, stratum levels, cost centre updates, etc.
  • Ensuring that all deployment movements are correctly and timeously captured and maintained on the OneHR system.
  • Logging SAP access requests for new SAP users, activating access to the OneHR staff profile.

Payroll Administration

  • Processing HR Information for new engagements, promotions, separations, study assistance etc. and submitting all relevant information to payroll timeously as determined by the Payroll Department.

Events Coordination

  • Assisting in facilitating events / functions such as Long Service Awards, retirements, Employee Wellness etc.

Reporting

  • Preparing, interrogating and distributing monthly, annual, and ad-hoc reports, including but not limited to fixed term contractors, retirements, long service awards, study assistance, safety reporting, Sustainability and ESG reporting, etc.
  • Analysing HR reports and highlighting important trends.

Study Assistance Administration

  • Assisting with the coordination of the completion and submission of all Study Assistance documentation.
  • Processing all refunds / payments accordingly.
  • Managing repayment of study obligations of defaulted employees, including confirmation of work-back periods.
  • To maintain accurate records of each participant on the filing system.

Performance Management Admin

  • Capturing / tracking all performance-related information received.

Client Service

  • Maintaining high levels of customer service with the client base and above-average turnaround times.
  • Ensuring compliance with Internal and External Auditor requirements by providing the requested documentation timeously.

Cross-functional relationships

  • Fostering a team environment and working closely with the Directors, HR Business Partnering, the Central Functions, as well as the regional HR teams to support the employee life cycle processes.
  • Developing and maintaining cross-functional relationships and building positive working relationships with the client base.

Remuneration

As per the AGA salary scales.

Application Process

Interested candidates who meet the requirements are invited to submit their applications, including a detailed CV and a cover letter addressing suitability for the role. All academic and work-related achievements to be clearly highlighted.

AngloGold Ashanti is an equal opportunity employer and encourages applications from qualified individuals regardless of gender, race, religion, nationality, or disability.

Experience in the manufacturing or mining sectors desired. Please note that applications should be submitted before close of business on 2 September 2025. Should you not hear from us within 30 days, please consider your application as unsuccessful.

AngloGold Ashanti Limited

Reg No: 1944/017354/06

Directors: G Patterson J Munanka KV Naidoo B Sangqu B Chauke #J-18808-Ljbffr
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Human Resources Manager

Johannesburg, Gauteng Level-Up

Posted today

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Job Description

We are looking for an experienced HR Manager with a strong background in warehousing or supply chain management . This role will be responsible for leading HR initiatives and strategies to support our warehousing and supply chain operations, ensuring a skilled and motivated workforce, compliance with industry regulations, and continuous improvement of HR practices. The ideal candidate will have a deep understanding of the operational needs within warehousing or supply chain environments and will play a key role in recruiting, developing, and retaining top talent for the organization.

Key Responsibilities:

  1. Develop and implement HR strategies that align with the organization's goals, with a specific focus on the warehousing and supply chain operations.
  2. Work closely with the senior management team to identify staffing requirements, plan for future workforce needs, and ensure the availability of skilled personnel.
  3. Develop and maintain workforce planning processes that meet the operational demands of the business.
  4. Recruitment & Talent Acquisition:
  5. Oversee the recruitment process for warehousing and supply chain roles, ensuring a timely and effective hiring process.
  6. Develop job descriptions, post openings, and manage candidate pipelines for positions in warehousing, logistics, supply chain, and other operational areas.
  7. Partner with operations managers to understand role-specific requirements and attract qualified candidates, ensuring the company's workforce is adequately staffed.
  8. Employee Development & Training:
  9. Design and implement training programs tailored to the warehousing and supply chain teams, ensuring all employees are up-to-date with operational procedures, safety standards, and compliance requirements.
  10. Identify skill gaps and provide development opportunities, including leadership development for warehouse supervisors and supply chain leaders.
  11. Support career development initiatives, helping employees advance within the organization.
  12. Employee Relations & Engagement:
  13. Act as the primary point of contact for employee relations issues, addressing concerns related to work environment, performance, conflicts, and compliance.
  14. Foster a positive work culture within the warehousing and supply chain teams, promoting open communication, respect, and teamwork.
  15. Drive employee engagement initiatives to improve retention, job satisfaction, and motivation.
  16. Health & Safety Compliance:
  17. Collaborate with the operations team to ensure that HR policies align with health and safety regulations in warehousing and supply chain environments.
  18. Ensure all employees are compliant with workplace safety standards and regulations, including OSHA guidelines and other industry-specific safety requirements.
  19. Assist in the investigation and resolution of workplace safety incidents and contribute to improving safety standards across operations.
  20. Performance Management & Compensation:
  21. Develop and manage performance management systems for warehousing and supply chain employees, ensuring clear expectations, regular feedback, and performance reviews.
  22. Provide guidance to management on compensation, benefits, and incentive programs that align with industry standards and motivate high performance.
  23. Manage employee recognition programs to celebrate achievements and milestones within the warehouse or supply chain teams.
  24. Compliance & Policy Management:
  25. Ensure compliance with all relevant labor laws and industry regulations, including those specific to warehousing, logistics, and supply chain operations.
  26. Develop and maintain HR policies and procedures that meet company needs and comply with legal requirements.
  27. Oversee the administration of employee records, ensuring accurate and confidential handling of all HR-related documentation.
  28. HR Reporting & Data Analysis:
  29. Track key HR metrics related to warehousing and supply chain, including turnover rates, absenteeism, recruitment success, and employee engagement.
  30. Analyze HR data to provide actionable insights and recommendations to senior management.
  31. Provide regular reports on HR performance and support decision-making processes with data-driven insights.

Required Skills & Qualifications:

  1. Experience:
  2. At least 5 years of HR management experience with a focus on warehousing , logistics , or supply chain management .
  3. Proven experience in recruitment, employee relations, performance management, and training within the warehousing or supply chain environment.
  4. Strong knowledge of operational processes, safety regulations, and labor laws relevant to the warehousing and supply chain sectors.
  5. Education:
  6. A Bachelor's degree in Human Resources , Business Administration , Supply Chain Management , or a related field is required.

Skills:

  1. Strong leadership and interpersonal skills with the ability to effectively manage relationships across all levels of the organization.
  2. Excellent knowledge of HR practices and employment laws, particularly in warehousing, logistics, and supply chain environments.
  3. Strong problem-solving skills, with the ability to address HR challenges in a fast-paced, operational setting.
  4. Experience with HRIS systems, recruitment software, and Microsoft Office Suite.
  5. A proactive, hands-on approach to HR management in a dynamic and high-volume operational environment.
  6. Ability to balance strategic HR management with operational realities in warehousing and supply chain functions.
  7. Strong organizational skills and attention to detail.
  8. Ability to influence and work effectively with senior leaders and cross-functional teams.
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Human Resources Manager

Durban, KwaZulu Natal 121talent Pty

Posted 4 days ago

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Job Description

Our client a leading Textile Manufacturing company based in Durban is looking to fill the position of Human Resources Manager.

Key Responsibilities :

Recruitment :

  • Advertising job vacancies internally and externally
  • Screening CV applications
  • Contacting shortlisted applicants for telephonic interview
  • Liaising with relevant Manager / CEO / Director to schedule interviews

New Employee On Boarding :

  • Communication with payroll on new employees starting
  • Draft contracts of employment
  • Liaise with CEO and payroll on rates and type of contract when starting new employees
  • Maintain database for fixed term employees
  • Liaise with Manager / CEO when ending fixed term contracts
  • Industrial Relations :

  • Guiding and assisting managers with staff disciplinary issues
  • Drafting of warnings when requested by managers
  • Chairing of disciplinary hearings or arranging with external chairperson to schedule disciplinary hearings
  • Drafting suspension and notices to attend disciplinary hearing
  • Investigation - obtaining information and statements from managers before suspension and hearings are scheduled
  • Liaising with Union on all issues around disciplinary issues
  • Liaising with Sactwu official when issuing warnings to shop stewards
  • Arranging annual Union meeting with Sactwu official CEO and shop stewards
  • Employment Equity :

  • Conducting quarterly employment equity meeting
  • Update knowledge on changes in legislation for employment equity and working with the consultant to start administering changes required in employment equity
  • Sign off with Director on annual employment equity plans drafted and submitted by consultant
  • Training and Development :

  • Ensuring managers are conducting on going on the job training for all employees
  • Receiving of all internal training registers from managers
  • Obtaining for quotations for training
  • Arranging training for employees
  • Keeping record of all training for annual submission of training
  • Submitting all data and annual training records i.e. training registers proof of payments for external training conducted and certificates to be submitted annually to external service provider for annual training submission
  • Maintaining database for training conducted
  • Policies and Procedures :

  • Continuous updating of company policies and procedures
  • Communicating with management and Union on changes in policies and procedures
  • Ensuring staff comply with company policies and procedures and taking disciplinary action for non-compliance
  • Assisting managers with application of company disciplinary matrix
  • IOD (Injuries on Duty) :

  • Ensuring all first aiders and health and safety team are trained annually to assist when employees are injured at work
  • Identifying seriousness of injuries and arranging with managers and logistics for employee to be taken to the Doctor.
  • Completion of IOD documents (WCL2 Forms) and emailing to Department of Labour
  • Following up with managers that all incidents / injuries are recorded on an incident report for health and safety file (audit)
  • Filing all IOD documents / incident reports for social audits
  • Labour Law :

  • Manage risk by being compliant with south African Labour laws and recommendations
  • Consulting with external IR consultants on any labour law / IR issues within the company
  • Payroll :

  • Obtaining maternity leave forms and arranging UI19 and UI2.7 plus all maternity forms for employees going on maternity leave
  • Email the supply chain manager any employees going on maternity leave so that managers can plan for replacement staff
  • Emailing payroll employee terminations and request documents for termination
  • Check provident fund documents sign off with finance and email to provident fund withdrawals
  • Assist with all provident fund withdrawals and queries
  • Work with payroll to follow up on staff absenteeism and issue notices and schedule hearings
  • Liaise with managers and payroll on late coming and issuing warnings
  • Social Compliance Audits :

  • Working with managers and CEO to prepare for annual social audits with Sedex for chain stores
  • Following up on non-compliances after social audit and working with finance CEO and supply chain manager to rectify non-compliances found after the audit
  • Arranging with relevant suppliers for social compliance audit booking
  • Working with finance team to prepare all documents required for social audit
  • Health and Safety :

  • Conducting quarterly health and safety meetings and sharing minutes of meetings with management
  • Ensuring all health and safety committee members are trained and certificates updated
  • Filing of minutes and health and safety training
  • Admin :

  • Creating data base and templates for HR
  • Filing of documents
  • Adhoc tasks as required
  • Qualifications and Experience :

  • Grade 12 Senior Certificate
  • Relevant tertiary qualification
  • Relevant experience
  • If you are interested in applying for this role please send a detailed copy of your CV to

    If you have not been contacted within two (2) weeks please consider your application as unsuccessful.

    Required Experience :

    Manager

    Key Skills

    Employee Relations,Succession Planning,Employee Evaluation,Human Resources Management,Lean,Lean Management,Benefits Administration,HRIS,Payroll,Employment & Labor Law,Human Resources,Manufacturing

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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