4 Emergency Services jobs in South Africa

Emergency Medical Services

R150000 - R250000 Y ISTA Solutions

Posted today

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Job Description

I
STA Personnel Solutions
South Africa -
we are a global BPO company, partnering with a USA-based client offering private medical transportation, who is seeking a
Emergency Medical Services (EMS) Dispatcher.
We are seeking a candidate who is resilient and able to remain composed in challenging situations, including when dealing with EMTs. The ideal candidate will thrive in a fast-paced environment, demonstrating strong attention to detail and exceptional organizational skills.

Working Hours:
***This position requires flexibility to work rotational 12-hour shifts, typically scheduled on Sundays, Mondays, and Tuesdays, as well as every second Saturday. Please note that these working days and shift hours may vary from week to week based on operational requirements.***

PLEASE NOTE:

  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Public Holidays: Required to work on all South African public holidays and will be compensated in accordance with the provisions of the Basic Conditions of Employment Act (BCEA)
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  • Work Environment: This is a fully remote working role.

Duties
may include:

  • Answering incoming calls, administrative, non-emergency, and emergency

  • Professional etiquette

  • Promptly ascertain proper levels of response
  • Triage calls and enter data into computer system

  • Data Entry with critical attention to details

  • Constantly monitoring the dispatch system

  • Ensure units are en-route

  • Post moves in a timely fashion
  • Ensure other unites are within acceptable distance

  • Communicate appropriate routing instructions

  • Investigate and report all time exceptions
  • Complete and submit daily reports

Requirements

  • Experience in the Healthcare Industry experience will be beneficial
  • Previous experience in dispatch or coordination will be an added benefit
  • Customer service skills
  • Ability to prioritize multiple tasks; ability to work independently and as a team member
  • Competent radio communication skills
  • Excellent English communication skills (written and verbal)

If you are not contacted within 14 working days, please consider your application unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Emergency First Responder (First Aid Level 3) - EVENTS

MHR

Posted 4 days ago

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Job Description

MHR is looking for experienced Emergency First Responder (First Aid Level 3) to work part-time shifts at EVENTS in Kimberley in Northern Cape Province.

Benefits

  • Competitive pay rates
  • Flexible payment options
  • Placement opportunities at various clients across South Africa
  • Complimentary indemnity cover at specified clients

Seniority level: Mid-Senior level

Employment type: Part-time

Job function: Health Care Provider

Industries: Staffing and Recruiting

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Emergency First Responder (First Aid Level 3) - EVENTS

Kathu, Northern Cape MHR

Posted 4 days ago

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Job Description

Join to apply for the Emergency First Responder (First Aid Level 3) - EVENTS role at MHR

MHR is looking for experienced Emergency First Responder (First Aid Level 3) to work part-time shifts at EVENTS in Kathu in Northern Cape Province.

Benefits
  • Competitive pay rates
  • Flexible payment options
  • Placement opportunities at various clients across South Africa
  • Complimentary indemnity cover at specified clients
Seniority level
  • Mid-Senior level
Employment type
  • Part-time
Job function
  • Health Care Provider
Industries
  • Staffing and Recruiting
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Non-Emergency Patient Transport Services Person - Reserve Pool

Alberton, Gauteng NHS

Posted 6 days ago

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Job Description

West Midlands Ambulance Service University NHS Foundation Trust is looking to build a reserve pool of caring and committed individuals for our Non-Emergency Patient Transport Services contracts across the West Midlands area for any vacancies that may arise over the next 12 months.

The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving.

Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle.

The safe transportation of these patients is paramount to the role. This includes securing patients, wheelchairs, stretchers etc in the vehicles.

You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles.

Main duties of the job

The main duties of the job include:

  • Carry out required vehicle and equipment checks.
  • Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner.
  • Work within Contract Specific Quality Standards and ensure a high level of customer care.
  • Ensure effective communication with the Control Centre, by telephone or electronic means.
  • Transfer patients using equipment and skills specific to individual needs.
  • Provide effective care to patients, appropriate to their requirements using available equipment.
  • Transport patients safely and considerately, including pre-planned and ad-hoc journeys.
  • Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users.
  • Maintain full and accurate records and reports, including Patient Transport Records, Accident Reports, and Incident Reports etc.
  • Ensure vehicles and equipment are kept in states of cleanliness and readiness.
  • Undertake required training to maintain acceptable standards and quality of care.
  • Maintain a current valid driving licence.
  • Adhere to corporate Instructions and Policies, Operational Instructions, Clinical Protocols, Quality Procedures and other verbal or written instructions.
  • Perform other tasks in keeping with the post as required by supervisory staff and managers.
Person Specification Qualifications
  • Good standard of general education with a minimum of 3 GCSEs at Grade C or above (or equivalent) including English or be willing to undertake a level 2 qualification within the first 12 months in post.
Experience
  • Experience of working within a public service or customer care environment.
  • Experience of driving a variety of vehicles.
Skills
  • Full clean manual driving licence (showing no more than 3 points).

We are an equal opportunities employer and welcome applications from all sections of the community. We are committed to creating an inclusive, supportive, and accessible workplace for everyone.

The salary for this role is £24,465 per annum, plus any relevant unsocial hours allowance.

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