3 Emergency Services jobs in South Africa

Emergency Medical Services (EMS) Controller - EST Working Hours (Remote)

ISTA Solutions

Posted 5 days ago

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Job Description

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Emergency Medical Services (EMS) Controller - EST Working Hours (Remote)

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STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.

We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.

PLEASE NOTE:
  • Working Hours: EST hours, Monday - Friday
  • Work Environment: Remote role for South African citizens only
  • Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
  • Power Backup: Reliable power backup required to handle load shedding and outages
Requirements:
  • Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
  • Exceptional speed, attention to detail, and ability to perform under pressure
  • Strong computer navigation skills, including MS Office and Outlook
  • Organized and resilient—able to stay calm and focused in a fast-paced environment
  • Communication skills are less critical than precision, reaction time, and follow-through
Key Responsibilities:
  • Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
  • Calculate ETA and crew availability in real time
  • Coordinate with EMS crews to ensure successful execution of runs
  • Maintain detailed records of bids and calls

If you are not contacted within 14 working days, please consider your application unsuccessful.

Additional Details:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: IT Services and IT Consulting

Referrals can double your chances of interview success with ISTA Solutions.

Apply now or set job alerts for "Services Controller" roles.

Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa

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Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts

Worcester, Western Cape Hahhh

Posted 20 days ago

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Job Description

Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts page is loadedParamedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted Yesterday job requisition id R25101419

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend

Scheduled Hours:

7a-7p/7p-7a and 7-3/3-11/11-7

Shift:

4 - Mixed Shift, 12 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 2366 Emergency Med Svcs

Union:

NAGE (National Association of Government Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$5,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply - Talent Acquisition will discuss eligibility with candidates.

Performs all duties and skills related to and in accordance with a virtual inpatient, acute care management program and a Mobile Integrated Health Program.Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT-Paramedic, including responding to requests to examine, assess and stabilize patients at the point of call.

The duties and responsibilities stated are a general summary and not all inclusive.

Major Responsibilities:

Administers skilled, family-centered medical care to individuals from admission to discharge, appropriate to the developmental age of the patient population. Performs patient assessment/reassessment according to standard procedure. Responds to a wide range of emergency situations as required. Assesses, stabilizes, and manages acutely ill patients in accordance with the Massachusetts EMS Pre-Hospital Treatment Protocols. Arranges emergent transport to appropriate facility if deemed necessary. Consults with on-call hospitalist as directed. Delegates appropriately to others in accordance with job description and competency level. Documents patient care according to standard procedure. Ensures quality and continuity of care through collaboration with other healthcare providers. Administers medications, performs treatments, therapies, and operates equipment according to policy and procedure. Assists physician with treatment, procedures and special tests as required or directed. Assumes responsibility for professional growth. Identifies and participates in educational programs to strengthen both clinical and management expertise. Responds to requests for Mobile Integrated Health (MIH) Program. Performs assessment, consults with on-call EMS Physician to determine eligibility for self-care at home or need for transport to Emergency Department. Ensures MIH Vehicle is properly stocked with necessary supplies, equipment, and medications. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.

Position Qualifications:

License/Certification/Education:

Required:

1. Certification as an Emergency Medical Technician-Paramedic by the Massachusetts Department of Public Health.

2. Certification as a Certified Community Paramedic (CP-C) by the International Board of Specialty Certifications (IBSC) within 1 year of acceptance as a condition of employment.

3. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association.

4. Certified in ACLS – Advanced Cardiac Life Support by the American Heart Association.

5. Current, valid, unrestricted driver’s license.

Experience/Skills:

Required:

1. Experienced in accident scene management and control.

2. Demonstrated ability to work well under often stressful situations.

3. Strong organizational and interpersonal skills.

4. Effective oral and written communication skills.

Preferred:

1. Minimum three years of experience in an urban EMS service integrated with a municipal first response system.

2. Previous Mobile Integrated Health Paramedic experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

About Us

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

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This advertiser has chosen not to accept applicants from your region.

Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts

Worcester, Western Cape Hahhh

Posted today

Job Viewed

Tap Again To Close

Job Description

Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts page is loaded Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted Yesterday job requisition id R25101419

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend

Scheduled Hours:

7a-7p/7p-7a and 7-3/3-11/11-7

Shift:

4 - Mixed Shift, 12 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 2366 Emergency Med Svcs

Union:

NAGE (National Association of Government Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$5,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply - Talent Acquisition will discuss eligibility with candidates.

Performs all duties and skills related to and in accordance with a virtual inpatient, acute care management program and a Mobile Integrated Health Program.Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT-Paramedic, including responding to requests to examine, assess and stabilize patients at the point of call.

The duties and responsibilities stated are a general summary and not all inclusive.

Major Responsibilities:

Administers skilled, family-centered medical care to individuals from admission to discharge, appropriate to the developmental age of the patient population. Performs patient assessment/reassessment according to standard procedure. Responds to a wide range of emergency situations as required. Assesses, stabilizes, and manages acutely ill patients in accordance with the Massachusetts EMS Pre-Hospital Treatment Protocols. Arranges emergent transport to appropriate facility if deemed necessary. Consults with on-call hospitalist as directed. Delegates appropriately to others in accordance with job description and competency level. Documents patient care according to standard procedure. Ensures quality and continuity of care through collaboration with other healthcare providers. Administers medications, performs treatments, therapies, and operates equipment according to policy and procedure. Assists physician with treatment, procedures and special tests as required or directed. Assumes responsibility for professional growth. Identifies and participates in educational programs to strengthen both clinical and management expertise. Responds to requests for Mobile Integrated Health (MIH) Program. Performs assessment, consults with on-call EMS Physician to determine eligibility for self-care at home or need for transport to Emergency Department. Ensures MIH Vehicle is properly stocked with necessary supplies, equipment, and medications. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.

Position Qualifications:

License/Certification/Education:

Required:

1. Certification as an Emergency Medical Technician-Paramedic by the Massachusetts Department of Public Health.

2. Certification as a Certified Community Paramedic (CP-C) by the International Board of Specialty Certifications (IBSC) within 1 year of acceptance as a condition of employment.

3. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association.

4. Certified in ACLS – Advanced Cardiac Life Support by the American Heart Association.

5. Current, valid, unrestricted driver’s license.

Experience/Skills:

Required:

1. Experienced in accident scene management and control.

2. Demonstrated ability to work well under often stressful situations.

3. Strong organizational and interpersonal skills.

4. Effective oral and written communication skills.

Preferred:

1. Minimum three years of experience in an urban EMS service integrated with a municipal first response system.

2. Previous Mobile Integrated Health Paramedic experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

About Us

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.
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